Experiencing poor syndication service performance in MDM SP06

I have installed MDM SP06 on our test server and have had to switch our syndications from using the syndication manager batch utility to using the syndication service.
These syndications all have the "suppress unchanged records" option selected (checked) so that we only send recently inserted/updated records.
I have found that when no records have been updated, the syndication service seems to be invoking SQL Server repeatedly nd frequently and between MDSS and MSSQL, they pretty much keep our CPU busy most of the time.
However, if I touch one or more rows, the perfromance, for the run immediately following seems to improve.
I notice similar behavior in Syndication Manager. If no rows have been updated, syndication manager just runs and runs when I execute the syndication. But if I touch one or more rows, then it executes the syndication in a reasonable time.
Does anyone have any ideas as to what I might be doing wrong, or may have missed when installing/configuring 5.6?
The repository in question is not particularyn bik -- there are about 67K vendor records on the main table.
Thank you for any assistance or ideas,
Vince
Edited by: Vince Moore on Oct 7, 2008 10:40 PM

Cherry,
Thanks, but unfortunately we had previously committed to send files to certain systesm every 10 minutes (with our old, home-grown, Oracle based solution it was every 5). We had been able to do that with batch syndication, but we couldn't hold off upgrading forever as we needed some other new features.
I also tried increasing the Auto Syndication Task Delay, but that just gives us brief intermittent periods of idle time.
What would have been helpful was a real scheduler -- not just the choice of continuous, hourly daily or weekly -- that's pretty lame.
Thanks,
Vince

Similar Messages

Anyone else experiencing poor customer service?

Long time verizon customer experiencing major problems with customer service and tech support. I'm not sure I've ever been treated this poorly by any customer service group. Am I the only one experiencing problems? My issue relates to a Samsung Note 3 phone that had problems...here is my timeline.
1) Nov 24 or 25 phone is freezing in apps. go to cellular sales store, call verizon while there and go through troubleshooting, tech support agrees phone needs to be replaced under warranty. told phone would arrive on Nov. 28th. Recieve email confirmation with order number and tracking the next day. Phone does not arrive on 28th or on the 29th. I happened to be visiting the post office on the 29th and ask them to look through unsorted packages for mine. they find it, I take it home and get it set up. 2) Replacement phone locks up in sleep mode. Call tech support and run through troubleshooting. I am asked to leave phone in safe mode for a while to see if phone still freezes. It does and I respond to text from tech support that the phone is still locking in sleep mode. The respond back that they will put in order for replacement for the replacement and they will try to overnight the phone. 3) Dec 1 Have not recieved email confiming order or tracking information. I call customer service and am told that they see that the phone was ordered and that it should arrive next day. 4) Dec 2. phone does not arrive, nor do I recieve email confirmation or tracking. I call customer service and am told that it was shipped and that it should arrive on Dec 3, or 4th at the latest. 5) Dec 3 Phone does not arrive, nor did I recieve email confirmation or tracking. I call customer service and am transferred to tech support. I am told that there is no record of a replacement being ordered. Tech support insists that I go through troubleshooting again, even though I've already spent hours doing this on Saturday. Tech confirms that the phone needs to be replaced and orders a replacement to be delivered on Dec 5. I asked why I was told by three different Verizon employees that a replacement had been ordered and was on its way. No reason given, just he wasn't sure and that he wasn't saying that I was lying. So, I ended that call and felt like I really didn't have answers as to why the second replacement wasn't ordered, though I was told by three different employees that it was. Absolutely confused, disappointed, and angry. I tried verizon chat to engage customer service. They suggested I call and ask for a manager. I did, while still engaged with chat. I spoke to someone who told me that the order was flagged and I needed to speak to fraud. She redirected my call, then I was hung up on. The gentleman on chat suggested I call in the morning and request a manager. I called this morning and spoke to customer service, who passed me along to tech support. Tech support did not have an answer for why 3 people told me a phone was on it's way, just maybe somebody pressed the wrong button or something. I was told a manager isn't going to tell me anything different, so it wasn't necessary to get a manager. She confirmed that a phone was scheduled for delivery on 12/5 and that was all she could do. So, I've been without a functional phone for two weeks and can only hope that a phone is really being delivered tomorrow. So disappointed.

Yes LasinaH, I did receive a shipping tracking number this afternoon that indicates the phone should be delivered tomorrow afternoon. But, this doesn't make everything ok. I've been offered apologies, but not explanations. No one seems to care that there is possibly something wrong in the whole process, nor do they hesitate to understand. This is how you lose loyal customers of 15 + years. If i could switch carriers without penalties of early termination, I would do so tomorrow.

Poor, Poor, Poor Customer Service

December 18, 2012
Lowell C. McAdam
{edited for privacy}
Annual Account Value: Approximately $6,000.00 annually
Dear Mr. McAdam:
I am a Verizon FIOS customer with a bundle (landline, wireless, cable, Internet) who has been with your organization for almost 10 years who is writing to let you know of my extreme dissatisfaction with your Verizon customer service (or lack of it), which seems to have deteriorated beyond repair. I will try to keep this brief and to the point, but I have had unresolved phone issues for almost a year now that no one in your organization can fix.
1)    The first landline number I received from you all was the end recipient on a “robo-call” list where I would receive hundreds of phone calls a day, even though I immediately signed up for the “Do Not Call” list upon receipt of the number. It was obviously a bad number that needed to be removed from your system. After a very long time (months or even a year), I switched numbers after much time unsuccessfully spent researching and trying to fix this problem.
2)    On the second landline number that we implemented, which we had for almost a year, someone had hijacked our home phone line (perhaps a hacker, no one knows) and was using it to dial callers in our local Tampa area market. Needless to say, we received many threatening and obscene phone calls in return (when they hit re-dial), which we have documented. We have spent countless hours each week with various customer service representatives (and various other individuals when the call was escalated) providing them with the Caller ID information and the Caller ID name trying to resolve the issue. Over time, I probably spoke with 10 or so different individuals on this issue, none of whom seemed to know how to fix the problem.
There was one representative who said a network engineer would put a “digital bug” in our FIOS box to find out who was performing this fraudulent activity so that we could correct the issue. When nothing happened, no communications, nothing, I called back and yet another customer service rep assured he was escalating this issue to the “War Room” and they would fix the issue so I did not have to change my number again. He promised the issue would be resolved in no more than 5 days, or at the very least, some form of communication would occur. This was weeks ago and I never heard from him or anyone else in your organization with any form of follow-up.
3)    After months and months of trying to resolve this issue, finally, in defeat, I requested a phone number change after learning it is virtually impossible and cost-prohibitive to “unbundle” the services (which I am pretty sure is illegal). Both this number and my old number have a “disconnected” message on them when dialed now.
4)    Now I am with Verizon’s “Order Escalation” team to execute a simple phone number change. I requested the phone number to be changed on Friday of last week and it is Tuesday and the number still DOES NOT work. I am currently with your “Order Escalation Team” to fix what should have been a 24-hour-turnaround.
5)    After all this, one might expect a fair discount to their account, but I have never been given one or offered one, even when I ask.
We spend more than $6,000.00 with you annually. This may not amount to a lot to you in the scheme of things, but I would hope you will care enough to rectify these issues so that we do not have to change carriers, or worse, look into possible legal options. I am sure you probably do not care and you say to yourself, “So what? This is only one customer,” but if you go online, you will see what legions of customers are saying. You might be the “big dog” now, but when you falter, and all companies with this low degree of customer service do, just remember that giants fall hardest of all.

Fellow subscriber,
As I understand your post... you have issues with 2 different phone numbers.
1. Line 1, You got lots of calls that weren't for you.
2. Line 2, A robo-dialer is faking your number on caller-id when it dials out.
While I understand your frustration with this situation, I also understand why you weren't getting the help you wanted from Verizon. Having been in the phone industry since I was young and skinny (Mid 80's); I can confidently inform you that other than offering a new number, neither Verizon nor any other phone company can fix these issues, both caused entirely by a 3rd party.
You cited poor customer service... what did you expect from your phone company to do about the 3rd parties abusing your phone number?

BI7.0 and MDM(sp06) Integration

Hi,
I am working on BI7 and MDM(sp06) integration scenario through ABAP APIs. For this scenario which support packs and API's need to install in BI server and where can I found complete information about integration..... plzz provide some documentation and some links which can guide me..
Thanx in Advance.
Rgds,
Ram

Hi Reddy,
Go to [http://service.sap.com/swdc] --> Support packages and patches --> Entry by application group --> SAP NetWeaver --> SAP MDM
You will get JAVA APIs and Portal Content there.
go through this link...
[How to define portal system to access MDM server;
For a pretty good introduction to MDM workflow, see the following article: [https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/9180cbaf-0801-0010-f882-f2af6dc975d0.]
[MDM Workflow - Please help a student!;
regards,
NR

Poor play/pause performance with iPhone mic button clicker

I am experiencing poor performance with my headset button on my 3G iPhone. The pause / play / skip track functionality works very intermittently for me. I have tried all different kinds of click speeds with no improvement.
It seems to be worst when the iPhone is locked and I click once to resume playing.
I am running 2.1 software and doing a hard restart does not help.
Faulty headphones?

the iphone clicker wears out really quick...
you might want to invest in some non apple headphones, or perhaps just a new microphone and clicker, like the shure one that's just come out...
http://www.iphoneuserguide.com/apple/2008/09/19/iphone3g/convert-your-headphones -to-a-mobile-headset-with-the-shure-music-phone-adapter-for-iphone/

Poor cellular service despite microcell and 5 bars

My problem is similar to that reported by others. ATT cell service here is horrible, so I have a microcell powered by my comcast internet service. Recently my callers have been complaining that voice quality is so bad that they can't understand me, despite the 5 bars on my iPhone 6+. My husband's phone, same model, has the same problem.
I recently spoke to a friend in Spain via Facebook messenger and he indicated that the quality was far superior to my usual cell quality.
The other thing it might help you to know is that to reduce my Comcast bill I recently changed to their lowest speed internet.
Any suggestions?

Good Afternoon ,
I’m sorry to hear both iPhone 6 plus models are having poor cellular service; I would be happy to assist you with this.
You mentioned that you had moved to a slower speed Internet with Comcast, have you performed a speed test? If not; please go to http://www.att.com/speedtest/ to ensure that speeds are compatible for running your MicroCell. The minimum broadband speeds of 1.5Mbps downstream and 256Kbps upstream are the requirements.
If your broadband speeds are up to par, please send me a private message by clicking here. Please provide the following:
First and Last name
E-mail address
Wireless Phone Number
If the MicroCell alpha tag is displayed on both phones or not.
Thank you,
Charise

Poor Customer Service

I am shocked at the level of poor customer service I get from Adobe sales reps on a consistent basis. It is as if Adobe assumes their products are without peer - so the sales team can take its customers for granted. I recently subscribed to the $19.99/month for Acrobat pro. I inquired if I wanted to upgrade to the full Creative Cloud for $49.99/month how could I upgrade. I received a wide spectrum of bizarre responses that ranged from, n you can not upgrade to you must first cancel your Acrobat subscription, pay the termination fee - and then create a new subscription for the entire Creative Cloud. Each sales rep seemed very tenuous at best and when I would inquiry further that it did not sound right - then they all would be very snarky and sarcastic. I was shocked at the level of unprofessional behavior from your sales team. It is as if Adobe does not have a culture of personal accountability when it comes to dealing with the customer.
I fine it very odd if Adobe is serious about providing CLoud Services, why it does not make the subscription model more flexible and upgradable for the customer. I am also not sure why Adobe does not make this something that a customer can simply do on their own by logging into their account. Evernote, Dropbox, Google - these are all services that allo the cusotmer to upgrade to more features and services online in a matter of seconds - as opposed to forcing customers to call in that crazy phone menu hell - then deal with snarky phone reps that sound unsure of themselves but then get upset when you ask follow up questions.

Attached is the letter I sent to correspondance, I haven't heard back from
them so I don't know if it has been addressed yet.
I was with Sprint for over 10 years, when I changed to Verizon my bill went
up, however I was willing to stick it out because the customer service was
so much better. I have been very surprised at the service I have gotten
through all of this.
I really didn't want to leave that post on the community board, but I was
not getting any help. However, today, someone was able to help me get the
Asurion claim for my sons phone. Kudos to that rep. It amazes me how I can
speak with 3-4 people, give them all the same information and EACH AND
EVERYONE of them gives me a different answer. I had spoken with probably 4
people before the one today and gave them the same information (probably
more) and not one of them resolved the problem the way this one did nor as
promptly!
Thank you for following up with me, I hope you can help me get these
matters resolved.
Tricia Godwin
On Sat, Apr 18, 2015 at 2:39 PM, Verizon Wireless Customer Support <

Is there anywhere to file a formal complaint about poor customer service in billing?

I would prefer a physical address or email address but I can voice it out on Twitter if preferred. I have had Verizon for FIFTEEN years. Non stop. 15 loyal years. Plus we have Fios and have had that for 4 years. I give Verizon a considerable chunk of my money. That being said, when we switched our bank accounts a few months back I made a mistake and picked the wrong account for our payment on the online payment system for Verizon. In fact I did it 2x. Which caused the payment to decline because we don't use that bank. I was rushed and made a mistake. Due to this I now have to get out cash and go into a Verizon Store and pay. This is craziness. And yes I am aware I can also call and dole out my credit card number to you over the phone. While that seems like a safe thing to do...... I prefer not to. Also I travel internationally for work which makes the call and the going to a store even more difficult. So as any reasonable person I call Verizon Customer Service thinking there must be some fix to this after all I have been with them so long. Well the first person admitted to me it could be overridden and transferred me to his supervisor who just outright refused. So there is your answer, Verizon does not care about loyalty or the 15 years of current payments. I want this addressed further and want to file a complaint. I also will leave Verizon the first chance I get, cell and cable. Amazing that a business can thrive with such poor customer service. Other companies I patronize recognize loyalty and reward it. Not Verizon. Lesson learned. I will be sure to spread this word far and wide. This could have been a simple resolution costing nothing for Verizon.

click here and scroll toward the bottom:
Contact Us | Verizon Wireless
You also could file a Notice of Dispute:
http://www.verizonwireless.com/support/pdf/Notice_of_Dispute.pdf

I have poor/no service on my iphone 6 in places that I do have service on my old iphone 5. Takes 10 minutes to send text and webpages will not load but load within seconds on the iphone 5 and forget making a phone call. How do i resolve this issue??

I have poor/no service on my iphone 6 in places that I do have service on my old iphone 5. Takes 10 minutes to send text and webpages will not load but load within seconds on the iphone 5 and forget making a phone call. How do i resolve this issue??

Hey kristiac,
Thanks for the question. If I understand correctly, you have no service on the iPhone. I would recommend that you read this article, it may be able to help the issue.
If you can't connect to a cellular network or cellular data - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario

PO under Confirm Goods Receipt/Services Performed

Hi Gurus,
We are currently under SRM5.0 using classic scenario. Last year we had our technical upgrade from SP4 to SP12.
The scenario is that a requestor did the PO confirmation per line item level and has been approved and posted backend. However, he can still view the PO under Confirm Goods Receipt/Services Performed screen. He then tried to create another confirmation but this time warning message "PO XXXXXX contains no items for confirmation" occured while creating confirmation.
Before the upgrade, requestor is claiming that once confirmation has been approved, they will no longer see the PO under Confirm Goods Receipt/Services Performed screen since no more action is required on their part.
Kindly advise if the behaviour is due to the recent upgrade from SP4 to SP12.
Thanks.
Jho Sotoya

Hello Joanna Marie,
Some points to check (if not done):
- is method BBP_WF_LIST from BAdI BBP_WF_LIST implemented ?
- are PO items concerned have flag "No further confirmations expected" set or not (i think it is set because you have pop-up error message),
- is parameter 'Delivery Completed Ind. not set' unset for report BBP_GET_STATUS_2 ?
Regards.
Laurent.

More than one service Performer per sales order position

Hallo ByD community
We are using service type "Service - time and material" in our sales orders and we are using the integrated time recording in the self-service (time sheet) to track actual times for an sales order. For that you have to assign a service performer in the sales order position, so that the person is able to enter acutal times for this sales order Now it can happen that not only one person, but a team (or two or more people) has to record times for this sales order position.
is that possible and if not what would you suggest.
F.e.. in project management you can activate time recording for a project task for several people.
Thank you :-)
BR

Hi lisa ,
It is not possible to enter more than one service performer for a service in sales order .
But you can perform the service with two people and have two service confirmations.
The time entered in service confirmation will be reflected in invoice only(if time and material).
Also you cannot enter the time sheet with respect to sales order , it is only valid for project task and
and time types.
Regards,
Harish

Nokia 5800 - poor wi-fi performance?

I own both 5800 and E51. Both wi-fi chips are set to Tx 100 mW. I notice that E51 detects more networks, connect to more networks than 5800. I compared the signal strength between the two phones. E51's signal is always 20-30% higher than 5800's. I must say 5800 is quite poor wi-fi performer.

Tough mate you must have a phone with the well known wi-fi poor connection error .
Easy to fix .
jje

Why is the signal at my home so much weaker than when I moved here in February 2013? I only get one or two bars and very poor data service if any at all.

Why is the signal at my home so much weaker than it was when I moved here in February 2013? I get only one or two bars and very poor data service if any at all. Calling to ask the question results in a vortex of questions that have little to do with the problem and no resolution or answer.

I have a Droid Ultra phone. The signal reduction seems to only be in the general area of my home. If I go downtown, the signal improves to what it once was at home. Everything at my home is as it was when the signal was good, including cable TV service. There has been no new construction in the area that I know of.
Thanks for trying to resolve the issue. Just this morning while trying to view web pages, I found that I could not load any.
Ron

SMTP service Migration on MDM server

Hello
We are migrating the SMTP services on the MDM server.
Do we need to make changes to the MDM configuration files, if any ?
I had installed MDM earlier and I don't remember any config file changes.
Please guide me. Thanks
Prakash

Thanks Christian
I had already checked the mds.ini file and I don't see any SMTP server entries.
It means that SMTP server is not configured on MDM server so far?
Nathan

Services performed in Service entry sheet

hi gurus
how can u enter services performed in Service entry sheet
copy from po
chose from service selection
drag and drop
manually

If u want to enter SES with ref to PO
ML81N--> Choose other PO--> Enter PO number and item ->press enter-> go to service entry sheet tab----> choose Planned service other wise press Shift+F6 from key board
system should default 100% automatically..proceed with that as ur wish

Experiencing poor syndication service performance in MDM SP06

Similar Messages

Maybe you are looking for