Extended notifications from multiple systems

We're using Extended notifications now to send reminder e-mails about unfinished tasks. The problem now is that we have multiple (3) systems and we would like to set up Extended notifications to send one combined e-mail that has all the tasks from all the three systems. Is this possible with Extended notifications or do we have to cope with sending one e-mail per system?

Hi Evan,
I had the same requirement. My conclusion was that achieving this would mean modifying the standard extended notification mechanism to run in one of your three systems and retrieve workitems from all three systems via RFC calls. Surely quite a big change, with high complexity and high risk.
I finally implemented another (relatively easy solution). The only prerequisite is to have UWL.
1. Write a function module (rfc-enabled) that grabs all dialog and deadline workitems in a certain timeframe (passed as a parameter to the FM), with optional filter on task and agent. It returns a table with all the selected workitems + description + agent + agent's email address (if several agents for a workitem then the workitem appears several times in the table).
Implement that FM in all our SAP prod systems where you have workflows.
2. Write a report in one of the systems, which makes a call to that FM in all the other systems to retrieve the workitem and then sends an email to each agent. The report writes the time at which it runs in a db table. So next time you run it it knows when the email was sent last and thus knows which timeframe to select workitems on.
The report sends one email to each agent with the list of workitems and a link to the UWL.
If you do not have UWL then that might get much more complicated because you'll need to insert links in the email body to allow execution of the workitem from the mail directly. Not easy... In that case I would rather start from the standard extended notification mechanism and enhance it.
Mmmh, maybe I should write a blog about this report of mine. Anyone interested? Worth the effort?
Cheers,
Patrick

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Ritesh

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Message was edited by:
user527937

Hi,
I also use Oracle Workflow Standalone.
Can you navigate to Oracle Workflow Manager?
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If you can make sure SMTP server is working right, than can you make sure that the Notification Mailer service is run. It is required if you would like to get the notification from email, otherwise it only available in Oracle Workflow Homepage - Worklist section.
You can check it in Workflow Manager.
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(Attachment is LV 2014 SP10
Solved!
Go to Solution.
Attachments:
Untitled 2.vi ‏11 KB

Staab_Engineering wrote:
After reading the LV Help, I would expect the "With Notifier History" one to return an array of two elements, not one.
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