False information on switching plans

Background.   I have 2 iPhones and 2 dumb phones on a 1400 minute per month, unlimited text, unlimited data plan.  One smartphone uses about 6Gb the other about 2Gb.  Smartphones are out of contract; dumb phones drop off in 2014 and 2015.  With tax, my bill is about $240/month. Saturday at noon I called Verizon to ask what we could do to lower the bill and was offered the following plan (please note the detail I was given)
$30 for each smart phone line
$10 for each dumb phone line
$30 for 3Gb of data for each smartphone - but since we were coming off an unlimited plan, Verizon would double each line to 6Gb.
$5 line charge - 1000 shared minutes per month
     Total. $145 plus tax
I said I would check with daughter call back
I called back about an hour later
"Oh no, we have no such plan!"   (***). We can give you:
$40 for each smartphone
$30 for each dumb phone
$100 for 10 Gb of data, shared
Unlimited talk and text
     Total $240 plus tax
Let's see...... I give up unlimited data and pay more.   That, Verizon, is why you will eventually get dumped.   In the meantime, will just turn off the wifi that I carefully use and see how high I boost my usage.
Don't get me wrong, I like the company, I like the service people (that they all speak English is a definite bonus).  I like the coverage.  What I don't like is the fact that I am paying for subsidized phones FOREVER!   No discount if I pay retail for my phone, the charge is the same. (I paid that so I did not have to lose my unlimited plan, but now am retired and can use less data).  One of these days it will adios Verizon......get a dumb phone for cellular and use my iPhones for wifi only.  I think Verizon had forgotten that with more and more public wifi, there is less reason for customers to get screwed.
AT&T has a better deal, but I really don't want to buy 4 new phones.  Rest assured, however that when I do buy them, it will be on the open market, not through the carrier.   A small loss them them, but it can mount up.

And the stupidity is not just from online customer no service.
I stood in front of a manager and a worker in a corporate store and they said when I went in to buy my new iPhone 5s that since I don't use a lot of data ( I have unlimited) I would save money by going to a tiered data plan. She actually said I would save money. Get this its $30 for unlimited data which I have now, and its $30 for 2GB of data and she said I am saving money.
You really had to be there when both of them had their mouths hanging. Sometimes the brain is asleep while the body goes through the motions.
Yeah you always save more when you pay more, didn't you know that?
Good Luck

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        We want to make sure you have the best plan to meet your needs willemI85! We don't want to confuse you with conflicting information! I'm sorry we don't offer unlimited talk and text, plus a data plan for only $10.00 on a single line. If you added a line to an existing share everything plan, it depends on the device. There is a $10.00 add on option; however, that is for tablets only. In addition, taxes and surcharges are billed for all lines. What type of device did you add? What existing plan do you have currently? Here's more information on our share everything plans for your reference. http://bit.ly/xdDajD
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