Family Plan Line Change

I'm currently on a family plan and I'm looking to get my own account. I only have about 5 months left on the contract for that line, which also has an associated data plan. I was wondering if it would be possible to switch the line to use a non-smartphone and then drop the data plan. This would make the only charge for the phone be $10 for the line. Paying that for the remaining 5 months should be cheaper than paying the ETF.

Yes, you can do that. But, if you have unlimited data on that line, you will lose it forever once the smartphone is off the line for 14 days.

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Questions on porting family plan lines and a prorated final bill?

Hey there! I've done some searches on the board before posting and encountered tidbits of information I found useful, but I couldn't get all of my lingering questions answered from older posts so here's my situation:
My number is the primary number on a family plan (3 lines, mine included) with Verizon, and I'm considering porting it along with the two other lines elsewhere. All three lines are no longer in a contract and are month-to-month (the 2-year agreements ended many months ago and none of the lines have been upgraded or anything since then). I'm planning to move them all to separate prepaid services through another carrier.
I'm doing my best to gather enough information about how to go about moving all three of these family plan lines with the least amount of hassle , so I've got some questions I hope I can get answered. Thanks for any assistance!
This is my understanding:
-I'll need to contact my new carrier to have a given number ported, correct? And that line will be subsequently cancelled on Verizon's end, with no ETFs since none of the lines are tied to a contract?
-Should I port the second and third lines first and not port the primary number (mine) first, so asto not cancel all the lines of service before they're ported? I'm okay porting one number at a time AKA separately instead of all at once if that simplifies the transfer process.
-When the porting process takes place and my Verizon service is cancelled, does Verizon prorate the remaining days on my billing period from the date it's cancelled, or do they still bill up to the end of the cycle? I hear it's better to wait until the end of my billing cycle (which for me is the 9th of every month) to initiate the transfer(s) so that I don't have any billing issues, but moving all three numbers on one day (even separately) sounds kinda daunting.
-Do the phones I currently have under Verizon simply "disconnect" or deactivate once service is cancelled? Will they no longer be associated with my family plan lines and therefore be free to be resold or handed off to other family members who are using Verizon? I notice many phones on eBay/Craigslist list a "cleared ESN" as a requirement for someone to activate a used phone on Verizon and wanted to know what that was about.
Thanks for any help on these concerns!

michae2414 wrote:
Hey there! I've done some searches on the board before posting and encountered tidbits of information I found useful, but I couldn't get all of my lingering questions answered from older posts so here's my situation:
My number is the primary number on a family plan (3 lines, mine included) with Verizon, and I'm considering porting it along with the two other lines elsewhere. All three lines are no longer in a contract and are month-to-month (the 2-year agreements ended many months ago and none of the lines have been upgraded or anything since then). I'm planning to move them all to separate prepaid services through another carrier.
I'm doing my best to gather enough information about how to go about moving all three of these family plan lines with the least amount of hassle , so I've got some questions I hope I can get answered. Thanks for any assistance!
This is my understanding:
-I'll need to contact my new carrier to have a given number ported, correct? And that line will be subsequently cancelled on Verizon's end, with no ETFs since none of the lines are tied to a contract? All correct - the port happens via the NEW carrier.
-Should I port the second and third lines first and not port the primary number (mine) first, so asto not cancel all the lines of service before they're ported? I'm okay porting one number at a time AKA separately instead of all at once if that simplifies the transfer process. You can do it this way - but based on your next question, you wouldn't want to do it this way. You can't do both!!
-When the porting process takes place and my Verizon service is cancelled, does Verizon prorate the remaining days on my billing period from the date it's cancelled, or do they still bill up to the end of the cycle? You have already paid for the current month's service - you are billed in advance for the coming month. What WILL be billed is any texting, roaming calls, data charges, etc, that have occurred during the month that were NOT billed in advance. I hear it's better to wait until the end of my billing cycle (which for me is the 9th of every month) to initiate the transfer(s) so that I don't have any billing issues, but moving all three numbers on one day (even separately) sounds kinda daunting. But YOU don't have to do anything - your new carrier will deal with it, and it seems to me it would be better to end the service on all three at one time, since it is one account. You can ask your new carrier what they recommend. There should be no issues with porting all three lines at once.
-Do the phones I currently have under Verizon simply "disconnect" or deactivate once service is cancelled?Yes - once the number is ported to the new carrier, the phones will no longer work until they are activated with another number. Will they no longer be associated with my family plan lines and therefore be free to be resold or handed off to other family members who are using Verizon? This is correct, and another reason for doing the port at the end of a billing cycle. Issues have come up with transfers done mid cycle - and because the account had been billed and paid for the full month's service, the phone's ESN was not released until the end of the billing cycle. I notice many phones on eBay/Craigslist list a "cleared ESN" as a requirement for someone to activate a used phone on Verizon and wanted to know what that was about.
Thanks for any help on these concerns!
It may take several days for the numbers to fully port over and have all services working correctly, and for the old phones to be fully "released" from your account to be used on another Verizon account. I would wait a week or so after the port, then call CS and check the ESN status of the old phones to see if they are "clear".
Hope this answers most of your questions. Post back if you need further clarification.

Need to move 1 (out 3) family plan lines to an individual plan and keep employer discount intact

I've tried to find this answer via search but it seems everyone's scenario is a bit different, so I'm asking here in hope's a kind soul can give me a good answer in hopes I can accomplish this without having to go into a store.
We have a 3 line family plan currently that is being discounted via my employer. I'm getting a divorce, which means I need to break out my phone line separately and no longer be a part of that family plan (she'll continue to pay for her line and the 2nd line). Issues I'm curious on:
I want to keep my number. Can I?
Will the current family plan continue to get the discount? Will I also be eligible to keep my employer's discount on a new single line plan?
Will we be in violation of contract and have to pay ETFs if I move my line to this separate billable solution?
Any other unforeseen issues with trying to do this? I need to be 100% separated from this current account and assured I will have service, etc. if she suddenly wants to cancel her service, move carriers, etc.
Thanks very, very much for trying to help me in this chaotic time.

Assumption of Liability
Sounds like you are the account owner. It would be best to do the Assumption of Liability process to split off the other two lines into a new account under your soon to be ex-wife's name. Depending on her credit, she might have to pay a deposit. Once those lines are removed from your account, your line changes to an individual plan. The employee discount should hopefully remain, but the amount discounted might go down. If the discount doesn't stay, you can always reapply for the discount to be added to your line as the account owner.

Need to move 1 (out 3) family plan lines to an individual plan with employer discount intact

I've tried to find this answer via search but it seems everyone's scenario is a bit different, so I'm asking here in hope's a kind soul can give me a good answer.
We have a 3 line family plan currently that is being discounted via my employer. My wife is leaving me, which means I need to break out to a single line and no longer be a part of that family plan (she'll continue to pay for her line and her father's). Issues I'm curious on:
I want to keep my number. Can I?
Will the current family plan continue to get the discount? Will I be eligible to get my employer's discount on a new single line plan?
Will we be in violation of contract and have to pay ETFs if I move my line?
Any other unforeseen issues with trying to do this?
Thanks very, very much for trying to help me in this tough time.

Hey there, SaintBreesy09! I'm very sorry to hear of the changes in your personal life. May these adjustments lead to happier days for all involved!
Thanks for reaching out about you account needs. I have answers to all of the questions you've posted!
1. Yes, you can keep your current number. The way I read your post, the account you have now appears to be in your name. Therefore, you can create a second bill level whereby the bills from the original bill level (account number ending in -00001) would continue to go to the original billing address, while your line goes to the second level (account number ending in -00001). Both bill levels would remain in your name, and you have the option to continue getting your employee discount (can't be confirmed until we see what the terms are for your specific discount agreement). If you don't own the current account, you can move your line to a new or existing account via a process called Assumption of Liability. Details on that are here: http://vz.to/1aqrvX0
2. Yes, the discount may continue as long as the account ownership doesn't change, and as long as the agreement between Verizon Wireless and the employer remains in effect.
3. No violation. No ETF. As long as all lines remain with Verizon Wireless, you're golden!
4. The only possible issues you may encounter are monthly service charges. With all lines sharing the plan now, that's possibly lower than it would be to separate them. It really depends on the plan you have now. I recommend reviewing the plan itself. If you need help with that, you can call Customer Care at 800-922-0204 from 6am to 11pm daily, or I can help you directly.
To reach me, just accept my follow request and then follow my handle (DionM_VZW). Instructions for following are here: http://vz.to/1gBiqkv
DionM_VZW
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Procedure for Porting Existing Family Plan Line into a Different Family Plan?

Currently my partner has his line on a friend's family plan. I'm looking to set up a new (I'm not an existing customer) 2-line family plan of my own and then port his number into my plan (which will, of course, cancel that extra line on his friend's plan).
Can I go ahead and order my family plan with two lines and handsets on the VZW site and then at a later time work with his friend to get his number ported onto the second line in the family plan? Or is there a better method to go about getting that line on that other plan moved onto my line on my plan?
Kindly,
Gordon

Does he want to keep his number?
If so, you will need to do an Assumption of Liability to take over financial responsibility for the line. Basically, you call in or visit a store with the current account owner, and a Verizon rep will take you through the process. There is no fee for the AoL, and Verizon will do a credit check. You may have to pay a deposit depending on the results. The current contract will also come over with the line, so unless it is currently eligible for an upgrade, you will not be able to buy a phone at a discounted price until it reaches month 20 of its contract.
You can either do the AoL, establishing your account, and then add your new line and switch to a Family Share Plan, or set up your account and then do the AoL. There's no real difference.

Is it possible to switch the contract on a family plan line to another line?

Hi,
Sorry for the rough title. I'm on a family plan with four lines, and still have a contract lasting until october. However, two other lines on my family plan are on a month-to-month plan (contracts expired, still using the same phones after 4 years). I'm trying to switch to another carrier due to lack of financial resources, one that starts with a "T" to be exact. So I was wondering if it was possible to move what's left of my contract to a number which is planning to stay on the plan, so I can keep my number when I switch? Keeping my number isn't a must, but I'd definitely appreciate it. If anyone knows about this, I'd be extremely grateful to find out. Thanks
-Alex

Hi alex_riordan.
I can certainly understand the need to save money, but we don't want to see you go anywhere for that to happen. It's true that each line has it's own individual contract and that contract cannot be switched to a different line of service. Have you had an opportunity to check out our Wireless Account Analysis http://bit.ly/vnLjqO to see if there's a way for you and your family to save money by staying with our great coverage? Many are finding the new plans can really save, especially with 4 lines on your account. You can also visit www.vzw.com/discount to see if your employer offers one of our great employee discounts. We would love for you and your family to stay with us after all these fantastic years together.
Thank you
JenniferH_VZW
Please follow us on Twitter @vzwsupport

Convert Family Plan Line to data only line for iPad

I currently have 4 lines on verizons old family share plan. 3 are Iphones. 2 of them have unlimited data, 1 with 2GBs a month, and the other line is a basic phone that doesn't get used much and does not have a data plan attached. I dont want to touch the 2 with unlimited data or the one with 2GB of data. The 4th line is a basic line and has a contract till Feb 2014. My bill avg 250.00 with the 4 lines, 2000 min, unlimited text and the data plans that are on it now. All together, we avg about 12 GB a month and durring the summer, it has gone as high as 20GB Our family uses Pandora, SlingBox apps, and Netflix, quite abit and although we have Internet and WiFi at home, and use WiFi when ever possible, living in a small town, free hotspots are hard to come by.
I have a Verizon Ipad 3 with LTE that its deactivated due to low use outside a WiFi network but for convenice sake, I might reactivate it. But to finish out the 4th line (basic phone line) contract, can swap that 4th voice line to the iPad 3 with LTE, finish out the 4th line contract? I know I would have no problem adding data to the 4th line, getting a 4g sim so i would be looking at 9.99 + 30.00 for 2gbs for a total of 40.00 for that line.
What I was hoping for was to just get a data only plan on the iPad and not pay a ETF on the 4th line since that line would still be active, just only on a data only plan. I do understand that tablets only have tiered data plans availble to them.

As long as the line remains in service during the life of the contract, you can pretty much do whatever you want with it.

Why is that when I changed my plan to a family plan, it pushed my device upgrade back another full year?

In November of last year, I added my mother to my plan and it changed us to a family plan. Judging by from when I bought my device, I should have an upgrade this March, but since we changed the plan, my device upgrade was pushed back until March 2015? Why is this?

I'm not sure when Verizon discontinued early upgrades at 20 months, but I believe that it may have been in April of 2013. Regardless, if you upgraded at a discount in March of 2013, the EARLIEST your upgrade eligibility date could have been would be November of 2014, NOT early to mid 2014. I can't see ANY way that you would possibly have had an upgrade eligibility date of early to mid 2014. Additionally, when Verizon discontinued early upgrades, it happened all at once so any contracts signed on or after January 1, 2012 were automatically switched to the end of the 2yr contract which was signed. As I said before, this switch was made in April 2013, I believe, so your eligibility date would have been changed at that time, not when you added a new line.
Is it possible that you had mistaken early to mid 2014 when it was originally November of 2014 for your original upgrade date and that was switched to March of 2015 when early upgrades were discontinued in April of 2014? That seems to be a more likely scenario.

Deleting line/changing plan to individual

Help me!
I made the big mistake of adding a boyfriend to my phone plan. Of course things did not work out!
I need to deactivate his phone and change my plan from a family plan to an individual plan.
What do I need to do to acheive this?
Thanks!!!

You can cancel his line simply by calling in to CS (dial *611 from your cell phone) and requesting it. If his line is the primary line, you will want to switch yours to the primary first, because if you cancel the primary line, they will sometimes try to cancel all the lines on the account.
Be aware that each line has its own contract, so you will owe an ETF for his line if it is still under contract. His phone will also stop working and he will lose his number. If he wants to keep the number, you should do an Assumption of Liability (go with him to the store, or call Verizon together) to transfer the line into his name. If you do the AoL, you will not owe an ETF. If he wants to port his number, you will owe the ETF, but he needs to do the port first, before his line is cancelled.

Adding a line to a family plan online - selecting a phone number

I am on a family plan.
I understand that if I change the number for an existing line, I can only select from numbers in the same area.
However, if I add a new line to the account, will I be able to select an area code from a different part of the state?
Thanks,
Robert

Yes - we added a line for my Mom to our family plan, and she lives across the country. We were able to get her a "local" number for her area in NY state, while all the rest of our #'s are local to us in California.

How to delete an unused line from a family plan.

Hi, I'm just wondering which number I would need to call to delete a line from my plan. I had a family plan with a total of four lines on it. I am the account holder, and two of the lines were removed onto their own plan today. That leaves me and my brother as the only two lines on the family plan. I want to cancel his line (his contract is already up and he apparently lost his phone months ago and doesn't care to replace it) and start a plan by myself. I have tried calling the basic toll free number and I am switched back and forth among everyone I talk to, and the online chat is ALWAYS busy. I was just wondering if there was a way to do this from My Verizon or if there was a number I could call that would direct me to a department specifically dealing with these issues. Thanks in advance.

Cancelling a line has to be done in person or on the phone with customer service. If you call the 800-922-0204 number, choose option 4 and then say "Agent" when prompted. You should be connected to a live person in a couple of minutes.
Or you can visit a Verizon store.... they will, of course, try to talk you out of it, but just be firm. You will likely have to change your plan from a shared to an individual plan, since you will be the only line left.

Drop an "out of contract" line from family plan, but keep the number

I have a family plan with 4 numbers. One of the numbers (let's call it line#1) is out of contract, so I can drop it without penalty. However, this is my daughter's number and I really don't want it to change. Another of the numbers (line#2) is still under contract, but it is a phone number I don't need any more. Verizon will not let me "swap" these numbers and keep line#1 while dropping line#2 -- unless I pay the termination fee on line#2. So, I'm wondering if this will work:
1. Port line#1 TO Google Voice (paying $20 to do so). This will cancel the Verizon contract for line#1.
2. Activate my daughter's phone with line#2, and configure GV to forward calls/texts from line#1 to line#2.
3. Wait a few days for things to stabilize.
4. Port line#1 FROM Google Voice back TO Verizon, replacing the line#2 phone number.
At the end of this process, I will have effectively dropped the Verizon contract for line #1, have line#1 take over the contract formerly owned by line#2, and removed line#2 from my Verizon account. This is exactly what I explained to 3 different Verizon people, both over the phone and in a store -- and they claim that they can't do it because "the phone number is tied to the contract". They won't let me "swap" or "port" a number within my account, but they will let me replace the phone number on a currently active contract with an external number that gets ported in to Verizon. So, I need to port line#1 OUT of Verizon (paying Google $20 to do this) and then turn around and port it back IN to Verizon, replacing the line#2 phone number I no longer need. I don't see a reason why this will not work, unless Verizon has some self-serving rule about not porting in a number that was recently ported out. (Is there a "waiting period" involved here?) It's idiotic to me that Verizon would rather have me give $20 to Google to port a number out and back in rather than allow me to swap phone numbers on my Verizon account.
Any thoughts?

Thanks, 21stNow and Brian68.
Understood. I use Google Voice as my primary number now, but my daughter would prefer not to mess with it. She wants HER number (line#1) to show up on outgoing calls/texts using the native dialer/messaging apps. She has an iPhone, and I'm an Android guy, so I don't know how well GV integrates with the iPhone's native dialer/messaging apps. (On my Android, my GV number shows up on outgoing calls from the native dialer by choosing to "Use Google Voice to make all calls" in the GV app. I suspect this would be the same on the iPhone. However, texts sent using the native messaging app (not GV) come from my actual cell number -- even if I change the "Callback" number to my GV number.) I suppose I could train her to use GV for messaging, but GV does not handle MMS or group texts -- it just ignores them! I don't care about this, but my 20 year old daughter does!
Regarding being unable to port the number back into Verizon, is this a restriction because it is a former Verizon number? As I understand it, I can log into MyVerizon and choose to "Change Mobile Number" on one of my active contracted lines. There is an option to port in a number to replace the number currently on that line. Other threads suggest that porting from Google Voice works the same as a landline port. Has anyone tried this and had success/failure?

I want to get off my family plan and start a new single-line plan.

(I'm not sure if this is posted in the right place, forgive me if it is)
Here's my issue. I'm currently a secondary line under my dad's line for Verizon. Now, I love verizon, and I want to keep them as my service provider and keep my phone number. But, my dad has not had a job for almost a year and does not pay the cell phone bill on time, to the point where I can't even get on My Verizon and edit our plan or anything. I also no longer get along with my dad and will be moving out soon. I cannot give him half of the phone bill which I would so willingly pay, because any money he receives, no matter what it's purpose, he spends on cigarettes and lotto. So quite frankly, I'm afraid of losing my phone service because of him.
I want my own SINGLE line. I am perfectly able to pay my bill on time (I've already checked out possible plans). I need to break off of my dad's family plan. Please help.

This thread should help.
http://community.vzw.com/t5/Calling-Plan-Change/AoL-question/td-p/656805

Will Family Plan change affect existing NE2 credit?

I have an older family plan. When I attempt to upgrade any of the phones, it is forcing me to select an individual plan. I assume I just need to change my plan to the current family plan, prior to the phone upgrades.
If I do so before upgrading, will I now lose my existing NE2 credit?
Thanks,
Jim

Your primary line should not lose its NE2 credit, but it may impact the value of that credit. If the new plan costs less, you may now only be eligible for a smaller credit. You should call into CS to confirm the impact of the changes before you make them.

Change from Family Plan to Single Plan

I have a family plan with 2 lines. Mine is the primary line, but we have about a year and a half left on our contract. I need to change my plan so that I do not have the family plan anymore, and just keep my own line. My question is, will I be charged extra fees to drop a line, will my bill go down or stay the same, and will I lose my unlimited data?

Both lines started a new contract about 6 months ago? (that's how I read we have about a year and a half left on our contract) Is there someone who is to take over the second line? If you got two discounted phones 6 months ago, then both lines are under contract. There will be an ETF on the line you cancel - $350 less ~$60 if it is a smartphone, $175 less ~$30 if it is a basic phone that was purchased initially.
I don't know what your plan is now, or what you might change it to, so I have no idea if the bill will go up or down. You said you have unlimited data now, so you must have had the plan prior to this recent upgrade.... however, if you change plans (and dropping a line and switching to an individual plan will be a plan change) then it's likely the unlimited data will not carry over to the new plan.
Each line has it's own contract and upgrade eligibility. Call #UPG on each phone to see when each line is eligible for an upgrade and when the contract ends for that line (or log on to MyVerizon as the account owner and view the information for each line there)
Post back if you have further questions - you really didn't provide enough information to give you a more definite answer.

Family Plan Line Change

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