FATAL_ERROR in CRM outbound queue

Hi,
In CRM Outbound queue SMQ1  (SALES ORDER) we are getting some dumps as follows.
Exception condition "FATAL_ERROR" raised.
But in ST22, I cannot see any  dumps caused by this.    Please help.
Thanks & Regards
Sunil

Hello Sunil,
look up the function call used in doc flow by clicking on the bdoc.
Set a breakpoint there.
Lookup error nummer and error class (you can search all error text in table t100)
Set a conditional breakpoint on sy-msgno with condition sy-msgno = <yournumber>
Let the code itself tell you why you get a fatal error.
You might want to check the general connectivity betweeen crm and erp as well.
Are there any green bdocs exchanged betweeen the Systems?
Greetings Lutz

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