Fiber and phone company technology

hiOur present network is voip and mpls run with 9 T1s managed by a phone company. Internal network works well most of the time. However the majority of our business is done between us and our data server which is in Arkansas. We have complained for 3 years in regards to the slowness and made it clear that this was of the utmost importance to us.It is now time to make a decision. I would like to separate the voip from the data and manage our network internally to ensure QoS is where we need it to be. This phone company would like to install fiber but I question whether their installation of fiber will improve the quality of our connection to Arkansas. There are at least 20 hops between our office (we are in New Hampshire) and Arkansas. The phone company has blamed our internet problems on a number of these hops and say that they have no...
This topic first appeared in the Spiceworks Community

I work in FiOS, but I can give you a NJ copper number that I have used for repair that usually picks up right away.  732-269-7481.  Try that and let me know how it goes. 
Brian K
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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