Finesse 10.5(1) Outbound, no Callback button or Outbound Variables

Hi All, I can't figure out why Finesse 10.5.1/UCCX 10.5.1 is not showing the Callback button while talking on an outbound call. Also the Outbound ECC variables don't show up, but the normal ECC variables that are set in the script do show. Is it possible Finesse thinks it's an inbound call....?
Logs show null values for bAVariables:
21667181: Mar 05 10:56:47.933 PST %MIVR-SS_OB-7-UNK:UpdateContactsMsgProcessor:Processing msg: OutboundSIPUpdateContactMsg (dlc:DialingListConfig[schema=DialingListConfig#3,time=2015-03-05 10:56:38.0,recordId=133,desc=,recordID=0,dialingListID=133,campaignID=2,accountNumber=,firstName=Chris,lastName=Million,phone01=7000,phone02=,phone03=,gmtZonePhone01=580,dstPhone01=true,gmtZonePhone02=-1,dstPhone02=true,gmtZonePhone03=-1,dstPhone03=true,callbackNumber=,callbackDateTime=2015-03-05 18:56:38.0,callStatus=2,callResult=0,callResult01=0,callResult02=0,callResult03=0,lastNumberDialed=0,callsMadeToPhone01=0,callsMadeToPhone02=0,callsMadeToPhone03=0,numMissedCallback=0,retry=false]) (bACampaign:null) (bAAccountNumber:null) (bAResponse:null) (bAStatus:null) (bADialedListID:null) (bATimeZone:null) (bABuddyName:null) (phoneNumDialed:7000) (dialerCallStatus:3) (dialerCallResult:1)
Thanks

Can you explain the concept of assigned CSQs on the Outbound General Configuration screen? Are you not supposed to use a Select Resource step in the script?
The layout is default, unchanged.
<finesseLayout xmlns="http://www.cisco.com/vtg/finesse">
<layout>
<role>Agent</role>
<page>
<gadget>/desktop/gadgets/CallControl.jsp</gadget>

</page>
<tabs>
<tab>
<id>home</id>
<label>finesse.container.tabs.agent.homeLabel</label>
<columns>
<column>
<gadgets>
<gadget>https://localhost:8444/cuic/gadget/LiveData/LiveDataGadget.jsp?gadgetHeight=310&viewId=76D964AD10000140000000830A4E5E6F&filterId=AgentCSQStats.csqName=CL&compositeFilterId=AgentCSQStats.AgentIds.agentId=loginId</gadget>
<gadget>https://localhost:8444/cuic/gadget/LiveData/LiveDataGadget.jsp?gadgetHeight=310&viewId=5C626F9C10000140000000600A4E5B33&filterId=ResourceIAQStats.resourceId=CL</gadget>
</gadgets>
</column>
</columns>
</tab>
<tab>
<id>myStatistics</id>
<label>finesse.container.tabs.agent.myStatisticsLabel</label>
<columns>
<column>
<gadgets>
<gadget>https://localhost:8444/cuic/gadget/LiveData/LiveDataGadget.jsp?gadgetHeight=112&viewId=67D4371110000140000001080A4E5E6B&filterId=ResourceIAQStats.resourceId=loginId</gadget>
<gadget>https://localhost:8444/cuic/gadget/LiveData/LiveDataGadget.jsp?gadgetHeight=420&viewId=5D411E8A10000140000000230A4E5E6B&filterId=AgentStateDetailStats.agentID=loginId</gadget>
</gadgets>
</column>
</columns>
</tab>
<tab>
<id>manageCall</id>
<label>finesse.container.tabs.agent.manageCallLabel</label>
</tab>

</tabs>
</layout>
<layout>
<role>Supervisor</role>
<page>
<gadget>/desktop/gadgets/CallControl.jsp</gadget>

</page>
<tabs>
<tab>
<id>manageTeam</id>
<label>finesse.container.tabs.supervisor.manageTeamLabel</label>
<columns>
<column>
<gadgets>
<gadget>/desktop/gadgets/TeamPerformance.jsp</gadget>
</gadgets>
</column>
</columns>
</tab>
<tab>
<id>teamData</id>
<label>finesse.container.tabs.supervisor.teamDataLabel</label>
<columns>
<column>
<gadgets>
<gadget>https://localhost:8444/cuic/gadget/LiveData/LiveDataGadget.jsp?gadgetHeight=310&viewId=7291DCB410000140000000890A4E5B33&filterId=ResourceIAQStats.resourceId=CL</gadget>
<gadget>https://localhost:8444/cuic/gadget/LiveData/LiveDataGadget.jsp?gadgetHeight=310&viewId=728283C210000140000000530A4E5B33&filterId=ResourceIAQStats.resourceId=CL</gadget>


</gadgets>
</column>
</columns>
</tab>
<tab>
<id>queueData</id>
<label>finesse.container.tabs.supervisor.queueDataLabel</label>
<columns>
<column>
<gadgets>
<gadget>https://localhost:8444/cuic/gadget/LiveData/LiveDataGadget.jsp?gadgetHeight=310&viewId=C8E2DB1610000140000000A60A4E5E6B&filterId=VoiceIAQStats.esdName=CL</gadget>
<gadget>https://localhost:8444/cuic/gadget/LiveData/LiveDataGadget.jsp?gadgetHeight=310&viewId=9A7A14CE10000140000000ED0A4E5E6B&filterId=VoiceCSQDetailsStats.agentId=CL&compositeFilterId=VoiceCSQDetailsStats.AgentVoiceCSQNames.agentVoiceCSQName=CL</gadget>

</gadgets>
</column>
</columns>
</tab>
<tab>
<id>manageCall</id>
<label>finesse.container.tabs.supervisor.manageCallLabel</label>
</tab>


</tabs>
</layout>
</finesseLayout>

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Proud to use LW/CVI from 3.1 on.
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