First connection with IC webClient

Hi,
I've got a strange behaviour when I execute CRM_IC (in se80).
The IE is launched automatically and after a while (short time) a second IE shows up.
In the first one I've got a Interaction Center framework which is visible but with only two buttons (Reject and Warm Transfer) and a white page (in the center of the application) which said : Loading... The second one is completly empty
It seems that I have a profile error. So i've check out the profile on my user account and there is what I have :
SAP_PCC_CRM_USER
SAP_PCC_PARTNEREMPLOYEE
SAP_PCC_PARTNEREMPLOYEE_CC
SAP_PCC_SALES_REP
SAP_PCC_SALES_REP_LEAN
SAP_PCC_V02_PARTNEREMPLOYEE
Do you have any cloues ?
Kind regards
Joseph
Message was edited by:
berthe joseph

Hi Joseph,
Try the following:
Open IE 6 window. Goto Tools> Internet Options> Security> Custom Level> Scroll down to "Access data sources across domains" click enable. Scroll to "Navigate sub-frames across different domains" click enable.
Hopefully it will work now.
Regards,
Khushboo
Reward points if it helps!

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I had the same problem, I opened a Cisco TAC case and my issue was resolved.
Sent: Tuesday, 14 August 2012 9:58 AM
Subject: RE: 622739355 HelpDesk#SVR328332-2 : Troubleshoot Cisco ACS 1121 v5.3 With Windows Active Directory
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Creating a share in 10.5 and connecting with XP or Vista - My Experience

Here was my situation.
Client has a machine now running 10.5 on it that is sharing an external drive on the network for other mac users in the office to use as well as 3 Windows machines. I tested with an xp machine as well as a vista machine.
The problem I was facing was that I had to set up the windows machines to be able to access the shared drive on the machine running 10.5. On 10.4 this was done with sharepoints, which breaks in 10.5. Luckily, Apple incorporated a lot of sharepoints functions into 10.5.
First I had to create a Standard or Admin user for each unique user that will be connecting to the share, on the machine that the external drive is connected to. You have the option of creating a "share only" user, but that seems to only be for mac sharing because those accounts do not show up as available when you enable accounts to access the SMB.
Once I had the new accounts made, I had to go to "Sharing" in the System Preferences and click on "File Sharing". When selected you see "Shared Folders" and "Users" panes. I clicked the + symbol and pointed it to the shared drive, since one of the accounts will have access to the whole drive. In the user pane I clicked the + and added the user I created for that access.
Note at this point. If you use the same username and password of the user account in windows (case sensitive I believe) you will not have to specify a special username and password for access to the share. I did this with the first machine with complete access because he was the owner of the share.
So after I gave that user access to the whole drive he was able to find the 10.5 machine on the network and connect to the share without prompt of a password.
I then tried to set up the other two users who were not on the same subnet so they had to use "map network drive" on their PCs.
Again I added the target folder that they would have access to on the shared drive. I added their user as having permission to access it. But when I went to map the network drive, it could see the folder if I entered \\ip.add.res.s\foldername and clicked "browse" but when I tried to add it, the system said it was not found. I also made sure to click "change user name" and entered the username and password for the account with access to the folder.
So after tinkering a while I finally found that you must add the users to the main share drive list of users, even if they are set to "read only (dropbox)" or else they will not be able to access the subfolder assigned to them. It also did not make a difference if I removed the share drive completely and added just the subfolders and users individually.
I hope this might help somone out there who might be having a similar issue with getting xp or vista to use shared folders in 10.5.

Was not a question.

Crystal Server 2011 "Failed to open the connection" with 32 & 64 bit drivers are loaded

Brand new installation of Crystal Reports Server 2011 with CR Developer 2011 as well. Downloaded new Postgres and MySQL drivers for both the 32 and 64 bit ODBC definitions. Created a new report on the server to eliminate any migration driver incompatibility issues. Reports run fine in Developer but give the same "Failed to open the connection."
and still problems running the reports If I Save Data with the reports, I can click View to see the data, but they will not refresh.
All the articles I'm finding online seem to point to the issue with needing 32 & 64 bit drivers, but I've loaded both and built my ODBC connections with the 32 drivers in the SysWOW64 folder.
Logged in as Administrator. Any thoughts out there? Are there some new security measures?
Thanks in advance ...

Yes, Designer and CRS are on the same machine.
Good catch with the 5.1 driver. I loaded up the mysql-connector-odbc-5.1.13-win32 driver and used that. It alone failed when I made the ODBC connection with it. I see on the CRS 2011 Feature Pack 3 .pdf file that it says "Only 64-bit database connector middleware is supported" ... I downloaded the other mysql-connector-odbc-5.1.13-winx64 64bit file, but teh .msi and .zip versions failed on the load. Do I need that if it says that or should the first one be enough?
I've been trying to use a normal User DSN, no? Apparently I don't have access as a machine Administrator to do it as I get "You are logged on with non-Administrative privileges. System DSNs could not be created or modified." Having our server guys get that straightened out and we'll see. Had not heard of that actually but will give it a go.
You say I should create the DSN entries in the 64 bit version of the ODBC Data Source Administrator ... located in the system32 folder, not the SysWOW64 folder, where the 32 bit drivers are found, yes? Isn't that the "wrong" location to use I've been reading? Or are System DSNs different from a User DSN?
BIG thanks for the replies. I owe you beers!!!!!

First connection with IC webClient

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