Flaw in X/openwindows

Greetings,
I think I've discovered a flaw in the X/openwindows system. This occured on Sol7i but probably happens on all solaris, and maybe other *nix. A user redirected the output of the chmod man page to a file called chmod in her home directory. And then while practicing the command proceeded to chmod the chmod file to 770. So now the man page output is executable, and she loggs out. When she logs in, Xsession forks itself until her process limit is reached and then locks.
What I think is happening is that the Xsession is running under her uid with her path and executing the wrong chmod on startup files that X creates on login. But since the chmod man page output is :
NAME
chmod - blah blah
It's executing the chmod command on - blah blah. What ended up happening is that that the Xsession forked, until it hit proc limits. and then got stuck. If you killed all the Xsession, it would fork new Xsessions with new pids, maybe trying to chmod the rest of the stuff in the file or whatever is happening in -.
So this was a mistake, and sure, just removing it will fix the problem. But what if something more mischevious was in the chmod script. The lack of a check to see which chmod is being executed seems like a no no to me, and could possibly be used to do something naughty.
Ok so someone mails a user an executable script called chmod, and they save it in pine as an attachment. (Ok this is lame but it't just an example) and that something is a buffer overflow to a suid bin that is not accessible off the system, or it's something stupid like `rm -rf $HOME`
At this point it's running as the user instead of the daemon so you can't do like chmod 6777 some non suid root bin that can be overflowed unless you can somehow get root to save it (yeah right).
Anyway, it just seems stupid to me that it does not check which chmod is being used or have it use the full path the the chmod instead of what is in the users PATH. BTW this is not using dtlogin.We use chooser to xdm since its more "normal-like" but it might also happen with the dt widgets.
Maybe I'm missing something, but this seems like it's a bad thing to me. If you have further info, please email me. [email protected]

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Is there a major flaw with Iphoto in regards to organizing and backing up?

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The way I normally deal with photos/DATA is this: I plug my camera into my Mac and immediately think about organizing and backing them up. With "Preview" I look at photos (and decide which one I like), create a folder called "where-ever I took these photos" and drag them into that folder. The problem with Iphoto is that you have no ability to control folders, unlike many other applications.
For example, in Itunes you can rename an artist, or even an album, and it will automatically appear in an updated folder. If you alter a photo in Photoshop, it makes you save it is a new file. In Iphoto you cannot make the same "root level" changes without making duplicates. From what I understand, you can place photos into an Album and then export that album (which makes duplicates). Iphoto will rename each duplicate file and then place it in the correct folder. The problem here is I have no idea where the original is to delete it.
Basically I want to create folders called "Trip to Italy 2003" or "Rachel's Wedding" and place all the photos associated with that event in those folders. The problem I run into is that I have a bunch of duplicates. I have heard of a program called Duplicate Annihilator which has gotten favorable reviews. If I import them into Iphoto all the photos are placed in random named folders. I say random because some of the photos were taken on cameras that didn't have the date set correctly. Hence some of my photos will appear in a labyrinth of folders called "Modified / 2001 / Roll 17 / DCM482 / Image25874654.jpg"
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You do not need to delve into the folders within the iPhoto Library via the finder to access any photo. That is all done within iPhoto itself. If you need a photo for use outside of iPhoto read Terence Devlin's treatise on file access. iPhoto is a DAM application - Digital Asset Management, not a folder manager. There's a big difference. You can use keywords, album and smart albums to organize your photos.
If you still have the original files you might consider what I do. I rename each file with the date it was taken using the international date format: YYYY-MM-DD-001.jpg. You can download the demo version ofMedia Expression and automatically rename each folder of photos with the EXIF date and a sequential number. This makes chronological searching and sorting much easier both in iPhoto and the Finder.
If you want to not only manage the photos but the folders then Expression Media will let you do both. It will let you rename files after being imported into a catalog, move them between folders, add ITPC metadata to the files, create virtual albums called Supplemental categories, and much, much more. I use it as my primary DAM and iPhoto for special projects like books, slideshows, calendars, etc.

Design Flaw in Twin Frozr fans

So, I'm finally creating a thread about this.
There's been reports over the last few years about fans making rattling noises, grinding noises, high pitched whines, whether on cold boot, idle, high RPM, or constantly, and quite frankly I'm tired of MSI ignoring the issue.
There is a design flaw with the Twin Frozr fans.
MSI needs to publicly acknowledge this.
Currently, the only way to get a replacement fan is to send your ENTIRE card in for repair. Other more reputable companies will send you out an entirely new fansink attachment at no cost. As one poster said it; "That would be like sending my car to Nissan every time I blow a tire"
My personal experience with Twin Frozr started with Twin Frozr 2 on my GTX 460 Hawks. The Talon Attack edition started to make a bad grinding noise on cold boot or if it actually got cold enough during idle operation. When the card warmed up, the noise stopped. Speeding up the fan to 100% sometimes also caused it to get rid of the noise, but that was only temporary unless the card stayed warm.
My non-hawk exhibited rattling as well, but to a lesser extent. No grinding noise on cold boot, just a low rattling.
My next card was a GTX 670 PE with Twin Frozr 4. Surely they fixed the issue by now right? Wrong! Within 30 days I started having fan issues. This fan doesn't rattle, but there is a high pitched whine when the fan is in operation. The faster the RPM, the louder the whine. Most people don't even know they have this issue because of the subtle tone of the whine and it being muffled by the fan's air sound at higher RPMs.
That's 3 separate graphics cards all exhibiting an issue with their fans.
There's one thing in common with these issues; it's only caused by the fan closest to the I/O. This boggles my mind. Surely if there was a problem with the fan design itself it would affect both fans, right? I just don't understand it. This leads me to believe it's a design flaw with the Twin Frozr design.
Some people seem to have an issue with the other fan, but it appears to be rare and not the same type of problem the majority of people are reporting.
Seeing as they want you to lose your card (and $10+ to ship it) for weeks at a time to 'fix' an issue which will no doubt happen again, something needs to be done about this. Their 'warranty' policy for this issue is completely unacceptable, as is the fact that the fans start acting up within a month of ownership.
If you want to see more threads, just do a search. Here is some of them:
https://forum-en.msi.com/index.php?topic=151578.0
https://forum-en.msi.com/index.php?topic=157567.0
https://forum-en.msi.com/index.php?topic=156284.0
https://forum-en.msi.com/index.php?topic=161914.0
https://forum-en.msi.com/index.php?topic=153463.0
https://forum-en.msi.com/index.php?topic=154030.0
Googling brings more results. I've posted about it in this thread, and others have mentioned it as well: http://www.overclock.net/t/1265574/msi-gtx-670-power-edition-twin-frozr-4-cooler/0_30

Quote from: Noway77 on 28-May-14, 05:39:49
I don't think we have a MSI office in Portugal, most brands don't.
Some stores are not reliable they buy from EU retailers some even from Asia retailers and usually they don't give proper support. In Lisbon you have stores like Globaldata, Nanochip, Chiptek and AquaPC they are in business for years, have good customer support and have also good prices.
I'm probably not going to buy any MSI product from now on , for obvious reasons.
Trying to contact a support shoudn't be this hard from a client , at this point I assume anyone that's doesn't want to lose time will just give up.
As a consumer I was forced to RUN and TRY to find msi support , MSI support mail doesn't event exist , since I made this thread it still hasn't been changed.
I really liked MSI ( I still have my 875P MSI neo here with my p4 and the NX6800 working ) it's like saying goodbye to an old friend that has been by my side since P4 times.
I'll buy msi products in US , or in another country maybe , but never MORE in portugal.
This is not cause of the shops , I recommend everyone to buy in the shops listed !!
In fact most of the portuguese shops tried to help me find msi support ( even though they weren't the stored that sold me the card ).
I really don't want ppl to get this mixed up, the problem here is MSI not acknowledging a problem that is simple to fix, having a non-existant email on their webpage as support for over 4 months and the fact that as a consumer I was forced to jump trough loops to actually contact MSI itself !
Every portuguese shop I contacted was super nice and really helpful pointing me to the new msi email
And actually the fix ( hot needle fix forum post link ) came from a shop reply.
US support was always super nice and helpful !
I was forced to fix my fan with the help of users.
If right now my MSI gpu is working is thanks to guru3d and hardwareoc and simillar forums ( thanks to everyone that posted Twin Frozn fixes , this may not mean much , but really .. thanks for helping me out ! )
MSI didn't help or even try to help me , I had to go out of my way to get help , and I never did.
I know some of those stores , they have great prices , but if I buy anything in portugal I'll buy other brands for obvious reasons. ( it was actually one of those shops that helped me pinpoint the "real" msi email )
I am a customer , I should be treated as such , I was joked and pushed around emails , found emails that don't even exist , I was ignored and left looking at a card going dead.
Maybe for some of you it's easy , you just buy another one .... and maybe that's the custommer MSI wants. But that's not me.
Pointing me to places to buy MORE is almost insulting at this point. I wont buy more ... I would be stupid of I did.
I just hope some other person that has MSI and is having this problem with Twin Frozn fans ( that msi refuses to acknowledge as THEIR problem !! ) can fix them themselves or take some info from my posts and others to at least understand what is happening.
From my pov , the fan eventually has some sort of lubrication problem , and due to that it starts to wobble , after that the coils heat up to a point it wobbles even more.
Due to the high temps the fan either "looses" enough to dump all the lubing out.
At some point the fan will heat up so much the plastic IS REALLY hot to the touch and fells that it can be actually moldable ( so I assume this is really bad )
This leads to the start-stop problem , the fan tries to kick itself on , but just makes things worse.
This leads to a fan that fails in 2-3 years.
MSI should either had a way to put oil in the fan OR just start to be ready to replace them.
The fact that IS an ebay market for Twin Frzn fans is just flabbergasting .
I wish I had a better view on this , but seriously looking at this thread, and seeing all the steps I have done , to find there are others like me that have a failing fan and that the ones that aren't ignored like me have to RMA a card for a simple fan doesn't give me any sort of confidence in this brand.
MSI has one of the best gpu coolers , honestly it's so god that after all this mess I stand as a testimony for it being one of the BEST gpu coolers around ! All my MSI products so far have been great ... but this experience was just ... weird ..
I wish MSI would contact the ppl that are in my position and help them , it's just a fan , it's an easy fix and it's easy to replace.
There are lots of ppl right now with fans starting to fail , just take their card , replace the fan and send them back , and MSI will have happy customers , HAPPY cause the brand CARED !
I'm only 1 client , MSI hardly "fells" me leaving ... I really like MSI ... so I wish this won't ever happen again to no one !
I have been ignored in mailing for TDR problems , after that about the 12h+ card artifacting being fixed with cold boot ( I assume this was an nvidia problem )
After using certain drivers that didn't TDR my card ( I have enough PSU for it so ... it's not the PSU ) and having been 2 years finding my own "solutions" to problems ... being ignored and just struggling to get help from MSI for a stupid FAN a cheap part and being hard just to contact them to get no answer .... and getting help from other users while MSI ignores me ? ... I'm thinking on leaving the brand ...
The fans are now working 100% , I'll post info when and if they fail ( if I see my "fix" stopped working ) .
It has now been a long time since 2011 and my first reports , and its been almost 6 months since I contacted msi about the portuguese email listed not existing.
The email is still there , that non-existent email is STILL listen in MSI website RIGHT NOW after me being emailing them about it for 4+ months ,as a customer, I can only assume they either ignore people , or they have a terrible communications internally .
Again after all this mess , I would be kinda stupid to support or try to buy another product from this brand , MSI support was always great and was the main reason I bought msi products, all this posts are from a person that was truly SHOCKED in everything that is happening and the feeling that no one cared.

On previous iPhones you could go to settings and block the the actual text message from pooping up. Only the sender would show up. On the i4gs the sender and message show up. This is a major flaw as far as privacy. There are no options with in settings to

On previous iPhones you could go to settings and block the the actual text message from pooping up. Only the sender would show up. On the i4gs the sender and message show up. This is a major flaw as far as privacy. There are no options with in settings to stop this from happening. PLEASE TELL ME IM WRONG ???

YOU ARE WRONG.
Go to Settings > Notifications > Messages. You can turn Notifcation Center off for Messages, or select None for the alert style, and turn Show Preview off, and view in Lock Screen on or off.

IPhone Bugs, Flaws & Wishlist (ADD YOURS TO LIST!!)

iPhone Bugs, Flaws & Wishlist
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-"runs on Mac OS X" is a pretty much a lie, can’t open OSX apps, can't store/save files or edit, no folders
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-can’t log in to your YouTube account via YouTube app
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-option to hear sounds every time you press a button, not only keyboard
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-certain photos won’t show up ONLY in “Add Photo” mode when editing Contacts, you just get a black screen
-iPhoto should not come to front of screen when syncing (it does for me in a Leopard seed I’m using)
-Ability to check for new mail every minute, not a minimum of 15!
-Option to keep current screen on when phone is locked for a certain amount of time, like a Treo
-Wallpaper slideshow and video capability
If Apple thinks that they can intentionally leave “key” features out of the iPhone just to make us think that the iPhone2 is a “significant update”, then Apple isn’t the company I thought it was. Make your phone the “best” it can possibly be for the time it comes out. Don’t leave out “standard” smartphone technology that will make people think twice about trashing their Treo or Blackberry. Adding true GPS or upgrading the internal memory is a different story, but things like the inability to copy and paste, the inability to record video, and the inability to use voice dialing should definitely not be issues with iPhone’s release, especially due to the fact that Apple had more than six months to test the thing. I really hope Apple fixes a lot of these “flaws” immediately or else iPhone won’t be as successful and as respected as it could have been.
Just trying to help. Please forward this to the appropriate iPhone Development department.
Thank You
Brian Judah
Proud ADC Member

Please take your criticisms and suggestions to the new created iPhone feedback page.

The lcd screen of my 15-inch Macbook Pro (mid 2009) is separating from the case. The glue failed due to the heat. How can I get Apple to fix this factory flaw?

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Ask Apple.
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thankyou. THANK you.
thankyouthankyouthankyou!
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Hello,
Excuse me for my somewhat poor English, but I hope it is still understandable.
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The noise is coming when using hardware GPU accelerated apps or games.
About the bezels, it's good for me. But i can see "fingerpints" from the keyboard to the display...
Corners - no problem here.
Touchpad is working fine on Win 8.1 for me.
About the blurry display, i belive you don't have this problem in every app. And you have a Full HD screen.
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You can try playing with different options and change the seetings by right clicking on the desktop --> screen resolution-->Make text and other things larger or smaller.
From there you have an options to choose between 100/125/150% scale.
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is displayed as a blank. The same thing can also be done with a foreach loop.
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In the pure C# method, I can even assign the blank value (actually a NULL) to the SSIS string. But with foreach loop method, I get an error because of the NULL value.
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Error: The type of the value being assigned to variable "User::STR_WORD" differs from the current variable type. Variables may not change type during execution. Variable types are strict, except for variables of type Object.
How do I fix this error ? Is script the only alternative to what seems to be a flawed for
loop ?

Hi Blatso,
Can we get some more specific details on your set up? Here is what I have:
You are storing a result set from an Execute SQL task in an object variable. This result set has one column and three records. The first record is NULL, the other two have data. Does that First record have to be a null value? If not try to handle the null
value in your SQL that generates the Result set for example:
COALESCE(ColumnName, 'NullValueWasHere')
What is the data type of the variable "User:STR_WORD". I assume string but i'm not sure. What kind of data are you bringing in from your execute SQL Statement? Double check your variable and make sure it is a string.
((I just tried passing a NULL value from an object variable to a string variable in a For Each Loop and I got the same error. So i'm not sure if there is some trick to getting the Null Value to work, guess I never came across that. I used coalesce to replace
the NULL value and now it works fine.))

HT1773 Can I upgrade to 10.5 and buy the flawed Quicken Elements?

Running 10.4.11 on an old iMac G5 and Quicken 2007 for Mac. As of November I suddenly cannot download transactions from my bank (TD Bank). After hours of telephone conversations with TD Bank's technical staff and Quicken Help, I have been informed that the bank transactions will no longer work on Quicken 2007 for Mac. So, can I upgrade my 10.4.11 to a 10.5 and then buy the (Iknow badly flawed) Qucken Elements in order to maintain my Quicken bank transaction services (in place since 2003)?
Any help would be appreciated.

Yes. Buy a retail Mac OS X 10.5 DVD from a source such as Amazon or eBay.
(75726)

Awful shopping experience and potential massive system flaw on Preorder Consoles

Hello, I wanted to take the time to write a lengthy post as it seems BB Corporate is active here and tends to take the feedback given here seriously to document my terrible shopping experience recently at BB store #293 in Rockville, MD.
To give some background about myself, I am an ITPro that has very fond memories of buying some of my favorite tech toys through the years from BB when I first started getting paychecks in High School and I'm now in my mid-30s with considerably more spending power. Even with the rise of online competitors like Amazon and Newegg, I still had a soft spot for BB and their big box presentation while local competitors like CompUSA and CC fell by the wayside. I was happy to see BB make a comeback in recent years and their RewardsZone (MyBB) rewards system has been a mostly trouble-free experience since its inception.
Over the last few years, I tended to make a lot of my big ticket purchases at BB due to the flexibility of their no interest financing, or the option to get 5-10% rewards on purchases paid in full, enough to qualify me for various levels of Elite membership ($2500-3000 spent per year). I was on track again for similar spending this year with the purchase of a Surface Pro 3 for my girlfriend, which I paid in full to receive the 10% in rewards for ~$90 in Reward Certs.
We decided to check out the new consoles as well, and she favored the white edition PS4 so we went ahead and pre-ordered the white PS4 Destiny bundle on Aug. 29 2014 on a whim. I took the option to pay it in full to get the benefit of the 10% rewards and was assured by the sales rep Jesse that the 10% rewards wouldn't be a problem when I picked the console up after the promotion ended, because I had already paid in full.
So we came back on Destiny launch day, 9/9 and it was perfect, great in-store experience that you simply cannot get buying online. Walked in, Jesse was there again and had the console under the counter and even the local Sony rep was there, talking up the game and console. Best part was they started throwing SWAG on us, PS4 lanyard, Destiny Bundle T-shirt and apparently there was even a free Gamers Club Unlocked membership I didn't even know about (I do a lot of research on my buys but again, this was bought on a whim) that was active, so I really felt great about my purchase with a fantastic in-store experience. We went ahead and picked up Last of Us Remastered too, since we loved it on PS3 and we got 20% off with our new Gamers Club membership!
But that's when things started to go downhill. Apparently there was a new employee working that day that Jesse was training, I am not sure if that was where things were missed, or what, but Jesse has provided me great service in the past so I don't really fault him here. We also wanted to apply the $95 in certs to the transaction that would have totaled around $463, so with the original prepaid amount of $450 minus the $95 in certs, we should have been owed ~$80 back to the card.. Instead, I was asked for my BB Credit Card again and it was swiped thinking that was to get the ~$80 back on the card, but apparently it charged the card again for the balance of $463 minus $95 in certs. I thought the transaction was a bit off, but figured they would just reverse the original $450 prepaid amount to charge the new transaction.
Fast forward a month, on 10/11, I checked my BB Credit Card statement to pay off the PS4 and was shocked to see an interest charge. In 3-4 years of having this card, I have never been charged interest once. It was a non-trivial amount of $13 and I traced it back to the 8/29 pre-order for $450 that I thought was reversed in-store. I was then even more shocked to see the 2nd $364 transaction on the card, so I had essentially PAID FOR TWO Playstation 4 consoles!
So I immediately gathered up all my documentation (CC statements, RZ print outs, pre-order and in-store pick up receipts) and headed back to Best Buy. It was a Saturday so things were busy, but the initial CS reps were responsive and tried to help with the situation. The problem is, no one knew how to fix it. Apparently, there is/was a *MASSIVE* glitch in BestBuy's point of sale system where you cannot apply both a preorder AND a RW Cert to a single transaction. The system applies/attaches the preorder to the transaction but does not reduce the balance by that amount, because it is overwritten by the Reward Zone cert transaction. It took at least 1 hour for 2 knowledgeable and extremely helpful tech managers (Alan and a woman I believe named Sheila) who almost immediately identified and acknowledged they had seen this problem before. They also said the sales reps should have known this.
The problem was they kept insisting they could not simply return/void out the in-store 9/9 transaction of ~$363 because it was over 1 month and closed. They also said they could not simply refund the $450 prepaid amount because the system was showing it was already applied to the in-store pickup transaction, even though the receipts, my CC statement all clearly show the in-store transaction was NOT reduced by the $450 prepaid amount.
Now here's where things get ugly, one manager, Nucleo, was called over and simply did not have any intent to help. One of the employees I would prefer not to name said they believed he just didn't know how to fix the problem and they would prefer to just go to their General Manager, Dave. Dave was busy on Saturday, I am sure, so it took him some time to come over, but he genuinely seemed interested in fixing the problem. Together with Sheila, they came up with the solution of voiding out the in-store transaction manually, and then scanning a return for a $15 accessory item to make me whole on the interest I was charged. They also said the prorated portion of the Reward Zone Certs of ~$87 would be refunded to my BB account within a few days.
I thought that would be the end of it....until I checked my BB account a few days later and was shocked to see I had a NEGATIVE balance in RZ points. Voiding the in-store transaction of $363 without refunding the $87 in RZ certs left me in a negative balance! Again, I made my way to the Rockville BB store with all documentation in hand and this time, I packed up the PS4, which I had seldom-used at this point because I simply did not feel the transaction was completed. I fully intended to just return the system and either wash my hands of this transaction, or return it and try to complete the transaction from scratch.
This time, unfortunately, the GM Dave was not on duty, it was only Nucleo. Sad to say, he actually provided better customer service when he tried to ignore the problem. This time, he tried to indicate it was MY FAULT that I allowed myself to be charged twice, asking "what I want to know is, if you paid for it why did you let us charge your card again?". I replied that it was a FLAW IN BB's SYSTEM and that I assumed HIS employees knew what they were doing because I simply do NOT PREORDER consoles on a weekly, monthly or even yearly cycle. At this point, both of our voices and tempers were escalated, it was one of my most unpleasant in-store experiences especially knowing I was being wronged and this person Nucleo had no intention of trying to fix the problem caused by BB's system. In all of this transaction, this dealing with Nucleo is the only reason I am writing this post now, I feel everyone else did their best to try and fix the problem, but this guy is just in the wrong business because his customer service skills are awful. Ultimately the visit ended with no resolution, the employees that had been helpful throughout (Alan, Amber, and one other tall younger man) insisted the certs of $87 would get credited back in a few days and the credits for the original $450 prepaid would also come but may take longer after they spoke with MyBB reps on the phone.
So I waited patiently for another 2-3 weeks and the points from both the prorated $87 rewards (original $95) and the estimated 2250 points ($45) from the 10% $450 prepaid amount had still not yet arrived. When they didn't, I took a different tack and contacted MyBB Elite. The rep was responsive and understanding, and it took a good 10 minutes for her to get her bearings while I explained the situation. I also provided all of my documentation and she was able to verify and document it in her notes. She immediately re-issued or pushed through the $87 in Reward Zone certs from the refunded in-store transaction while I was on the phone, and said the remainder $450 was also in process and should come through in 5-8 business days.
I had to call 2 more times, both times the reps insisted the $450 prepaid was still in process and approved, but it was most likely the same glitch that prevented the prepaid from being applied properly, it simply could not get points attached to it because it was counted as part of another transaction. The 3rd time I spoke with a supervisor/escalation rep and they said the transaction would be funded.
Finally, I called up again a few weeks ago and was at my wit's end because I still did not see a resolution. Somehow, this rep was able to push the amount through which was $45. It was unattached to the original transaction as just Customer Satisfaction. Throughout this experience, I do feel everyone was interested in trying to get this resolved for me except for Nucleo, who really tried to make me feel like this entire ordeal was MY FAULT. The BB rep on the phone apologized and said she hoped this had not impacted my willingness to shop at BB in the future, but I answered frankly, that it has impacted my willingness negatively, as there was numerous deals on various tech toys and gifts in the last few months that I simply did not feel good about making at BB due to this experience.
I wanted to post this so that you can use this feedback as it shows how quickly someone's opinion and preferences can change on a single bad shopping experience. And while I am not one who is going to take a faux-stand and say I will never shop at BB again, I will certainly look at more alternatives rather than going to BB for certain buying habits in the future. Oh, and someone should speak with Nucleo, he is absolutely in the wrong line of business.
Thanks for reading! I will be happy to provide any documentation or member # via PM for your verification if you are interested. Some of the dollar amounts are rough/estimated as this transaction is now so old it no longer appears on my recent 3 month history.
Regards,
Jerry

Dear Jerry,
Thank you for coming to us on the forums and sharing your recent tribulations around this purchase. I can fully empathize with your disappointment in the treatment you spoke of in your post as I have experienced this with other retailers in the past as well. Any frustration this lengthy experience may have caused you is completely understandable. For something that seems like it should be so simple from a customer standpoint like correcting rewards points, can sometimes not be so cut and dry on the other side of things.
I had the pleasure of being a manager in our stores for a couple years before I came to work at the corporate level. There were interactions that challenged my knowledge level and my patience in that time, but I was always working to educate the customer and leave them feeling heard and appreciated. This should be the goal of all of our managers to express through their words and actions with our customers. My apologies if you didn’t witness this in your exchanges with Nucleo. I can fully empathize with your disappointment with the treatment you spoke of in your post as I have experienced this with other retailers in the past as well. Using your email address you supplied here on the forums, I was able to verify your interactions with our phone support and that your points issue appears to have been corrected. This process should not have taken as much effort and follow up on your part as it did.
The information regarding the preorder points issue you described has been documented here for review by the appropriate business teams. Your feedback has also been passed along to the General Manager at the Rockville, MD (store 293) location to be used for coaching and training with his team. Please don’t hesitate to reach out to us with any other questions or concerns. I am genuinely sorry that this occurrence has damaged your inclination to come to Best Buy for your technology needs, and I hope you will continue to visit our stores in the future. Your loyalty is much appreciated.
Warmest regards,
JD|Social Media Specialist | Best Buy® Corporate
Private Message

Is this a bug or a flaw in my install?

I just finished a new computer build. Therefore, a new install of PS CC2014. OS is Windows 8.1.
When I open Camera Raw, start processing a picture: If I try to use the "Adjustment Brush", regardless of the diameter I choose, the area that is "adjusted" is not under the selected area shown by the circles. It is about a full diameter away from the shown centre, at about a 45 degree angle down and to the right (like, about 4 o'clock).
I also notice that the "Spot Removal" tool is doing a similar thing (selection off set). All other tools seem to be ok.
If I reduce the size down far enough, at some point the circles turn into a double lined cross. At that point, the selected centre is correct, but if I increase the size, as soon as the circles, denoting the selected area, become visible again, this anomaly occurs.
I've never heard of this before and my previous installs of PS have all been ok.
Has any one else encountered this? Is it me or a bug or my install?
Thanks for any help on this.
Derek.

I think we can eliminate the graphics card as a suspect (and therefore its driver). I just re-connected my monitor using the internal graphics processor. The Intel 4600. Not fantastic but actually has better features than the card I had hooked up before. (I might as well stay with this for now. It's an HDMI hook up.)
The problem is still there.
This gets more curious all the time. At this point It would seem that the the likelihood of this being a bug is more or less zero, as myself and one other individual are the only ones reporting it.
So, I'm thinking it has to be a flawed install. Maybe some line/lines of code are corrupt, if that can happen while still maintaining the rest of the programs integrity.
Any other thoughts anyone?
Derek.

Case flaw - Very Disappointed by Apple Technicians at Apple Retail Store

IIn the last month I have purchased approximately $12,000 worth of Apple computers all with AppleCare.
Among them is an Apple MacBook Pro 15" Glossy (S/N: RM8193*** <Edited by Moderator>), which is the subject of this posting. When it arrived I felt that the bottom half its case was mildly flawed. To be precise:
i) The left speaker grill is slightly bubbled;
ii) There is a more than acceptable gap between the keyboard bezel just left of the left speaker grill and the bottom case;
iii) All visible case screws (4 on the left, 4 on the right, 2 on the back, and 4 on the bottom) are counter-screwed rather than flush. In addition, the screw heads look slightly indented, in my opinion due to a bad screwdriver.
This MacBook Pro was ordered on May 11, 2008 and was delivered on May 15, 2008. I reported the flaws and my concerns to AppleCare via telephone on May 19, 2008. The support representative apologized for my inconvenience and told me that he could set up an appointment for me to go to the store to see an Apple Genius. I told him I was unable to go immediately but perhaps next week. He further, advised me that I have AppleCare until May 2011 and that I could logon to the Apple website to setup an appointment.
Anyhow, yesterday (June 15, 2008) I went to the Apple retail store at Alderwood Mall in Lynnwood (WA) and spoke to a technician, Jared, who told me that since I bought a refurbished MAcBook Pro (directly from Apple, might I add) there are going to be some flaws. Now if I had known about this in the very beginning, I probably would have spent another few hundred dollars to buy a brand new computer or might have insisted on exchanging back on May 19, when I discovered the flaws.
Hearing Jared made me a bit upset and I asked to see his supervisor. Lead Technician, Steven, came out inspected my MacBook Pro and told me that he believes that in his opinion everything looks within tolerance; though he agreed that the screws are slightly sunk-in (over-tightened). However, he declined to fix it stating that this is not a functional problem and more so an aesthetic issue. In my opinion, Apple products have a lot to do with aesthetics. If I wanted a functional notebook with low quality control I would have purchased Dells.
For my (your customer’s) satisfaction, I need you guys to replace the bottom case, the keyboard bezel and all case screws.
Hope to hear from you folks soon. It is a clear issue of Quality Control & Customer Relations.
Thank you!
Message was edited by: Omer (WA)

Hi Omer;
You are NOT talk to Apple here. You are talking to other users just like yourself. So there is absolutely nothing we can do for you. I would suggest you call Applecare and ask to speak to Customer Support. They might be able to help you with your problem.
Allan

Flaw in X/openwindows

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