Folio Builder CC not working.

Hello All
I am in dier need of assistance - My folio builder panel will NOT import layouts, existing ones, new ones, any layouts. Won't import single, won't import multiple.
I can create the folio shell but I can't import any information into it.
Been on the phone to tech support all morning, to no avail.
I have thus far:
•Quit inDesign and restarted it
•Restarted my whole machine
•Deleted all my preferences
•Uninstalled ALL the creative cloud programmes
•Used the cleaner tool
•Created a new admin account and installed creative cloud and solely inDesign
•Thoroughly tested article imports to no avail/same issue.
•Ran the cleaner tool on said test account and reinstalled Creative Cloud desktop and inDesign
•Ran for updates to check I wasn't behind on anything.
And it STILL doesn't work, I am really at a loss
NOTHING is working, I am stuck with my builder panel like this...
I desperately need help
Any suggestions?
Best
Tim

It's difficult to tell whether this is an issue with the Folio Builder panel or a problem with the source files you're trying to add/import.
If the Folio Builder panel doesn't seem to be working properly, try this:
1. Quit InDesign and any other CS apps.
2. Delete the opm.db file located in /Users/"your user name"/Library/Application Support/Adobe/OOBE/opm.db, and then start InDesign and try signing in to the panel.
If your system files are hidden, hold down Option and choose Go > Library in Finder, and go from there.

Similar Messages

  • Folio Builder Preview not working

    I click Preview and I don't see a preview! I see the Preparing Review staus bar and Checking Folios but when it completes I see nothing.
    On an earlier version of the magazine I had set the default image as PDF on some articles, these showed a blank gray preview. So I created a complete new set of folios making sure the default format was JPEG but this time I have no previews at all.
    Any ideas guys?

    Thanks David
    Folio Builder is 11.3.3.20110819_m_663171
    7.0.3.12
    Win CS5
    Window>Interactive>Preview works but that is limited to a single page.
    The other two options still don't work. I have tried deleting and re building single Folios to ensure that PDF was not selected but with no success, no preview at all not even gray.
    Air installed 18/9/2011
    Folio Builder installed 26/8/2011
    Folio Producer installed 13/6/2011
    I assume I have the latest Air and Folio Builder but should I update Folio Producer?
    Graham

  • Uploading content via folio builder does not work

    Hi,
    Working in inDesign and having a problem with the Folio Builder.
    Does anybody know what is going on when I have created a folio, then an article and the folio builder states 'Building Folio...Done' and there is a loading symbol suggesting the article is uploading but it never does. (see attached image). We are not subscribed to either Digital Publishing suite service so we are only allocated one Folio per Adobe ID. Could it be a conflict between a previously installed version (CS 5) of the Folio extentions, which was incorrect as we are working on C5.5 — I subsequently deleted the CS5 folder manually and installed the correct version for CS5.5.
    Thanks,
    Colm

    Colm before you get help from our pros I will say what happened and worked for me.
    I had the same problem and it took two whole days to solve it.
    When things stopped working and the process was hanging I would have to kill In-Design. On Windows you go to the task manager and end the program.
    This never seemed to cause a problem for In-Design. Right away I would restart the program and start over again and things would finally work.
    Go to your Acrobat.com account and see if the file is there. Most often it is. Even though the builder was hung up some how the file ended up on Acrobat.com site.
    Click on your cover file in Folio Builder and then try clicking on Preview. If you are able to view your file in Content Viewer on your PC then your problem
    may be different than mine. I could not preview my file. Once this preview problem was solved all the other problems went away.
    Consider these points as a starting point and then we will give you more ideas.
    John

  • Folio Builder will not sign me in

    When I try to sign into Folio Builder I get the pop-up window and I sign in, definitely using the correct credentials.
    However then the window just disappears and folio builder remains not signed in. I have no access to my online folios.
    How do I fix this, I urgently need to be able to share a folio.
    Thanks
    *EDIT* Ok, so I updated it and its working now.

    You can try to update your phone with Nokia Software updater
    http://europe.nokia.com/support/product-support/device-software-update
    Don't know if update fixes your SMS problem.

  • Folio Builder does not support proxy authorisation on the mac.

    Folio Builder does not support proxy authorisation on the mac.
    Which’s solution to connect ?

    It does not work because the Folio Builder tries to connect to the proxy as "anonymous". I don't know any solution up to now... Anyone?

  • Build is not working in SAP NWDS version 7.0.09

    Suddenly the build is not working for my SAP NWDS version 7.0.09. It used to work fine before.
    When you create a DC and do a Development Component --> build . nothing is happening. In the
    General user output view, nothing is printed also.. I think the built is not actually happening now. So I tried uninstalling the NWDS and installing again. I also tried changing the default workspace. But still the problem do exist. what can be the possible reasons for this ? Please help.. Your valuable answers will be highly appreciated.

    Hi Garcia,
    I have checked with the Network team who manages Exchange server and they have mentioned that it is bouncing back from our CRM host with the error as below,
    said: 553 5.1.8 <[email protected]>... Domain of sender address
        [email protected] does not exist (in reply to MAIL FROM command)
    Regards,
    Arpit

  • Folio Builder is not showing Share folios, why?

    My folio builder is not showing Share, so I may share folios. I get below:

    Just to clarify, Bob means you need to be at the top level of the hierarchy in Folio Builder Panel and have to have a folio selected. You can't select an article.
    Neil

  • I am new to xCode and SDK Disks. My Interface Builder will not work and 'quit's unexpecteldy'. What can I do? I really want to create an applicaiton. Thanks

    Hi, I am a new user to xCode and just recently downloaded a SDK Disk image and also an older version of xCode from the Apple Developer site. I opened the 'Interface Builder' for the first time and it worked. Next, when I tried to open it again (with and without the xCode 'Mainmenu.xib' attachment file from xCode) it kept showing the message "it quit unexpectedly".
    I need to create an application for a project I am working on. If anyone who can resolve my problem of why the Interface Builder is not working, that will be great.
    If you need additional details (like which versions etc.) please ask, for I am desperate to find an adequate solution to this problem.
    Thanks.

    If you need additional details (like which versions etc.) please ask, for I am desperate to find an adequate solution to this problem.
    Without intending any disrespect, if you had suspected these would be questions and if you're in a hurry for an answer, then why did you exclude the information?  And yes, knowing the Mac OS X version (preferably Mac OS X 10.5.8 or 10.6.7) , as well as the Xcode version might shed some light on this.  Might.  And I'll presume there's a specific reason you downloaded what I will assume is an Xcode3 version.
    Was this an existing Xcode project, or did you start with a new project here?  If it's an existing project, it could well have a corruption or an incompatibility.
    Initially, I'd probably start with a new project, and load in newly-copied source files.  On the off chance the project is corrupted.
    Failing that, I'd deinstall Xcode using the documented procedures, and would then reload it.  If there was an old version of Xcode around on the system, sometimes wonky stuff can happen with an installation.
    And FWIW, the Apple Developer Forums and the Apple mailing lists tend to see far more developer-related traffic than do these particular forums.  (There's an Xcode users' mailing list around which sees regular traffic, too.)

  • Shape Builder tool not working on shapes in a clipping mask

    Hello again,
    Why is the Shape Builder Tool don't work on shapes inside a Clipping Mask? The Pathfinder does work but for the Shape Builder Tool: NADA!
    Thank's for answering,
    Lindberg

    Hi,
    Thank you for answering. No it will work correctly. The Pathfinder work inside a clipping path and in any situation but not the Shape Builder Tool. Unless this is normal, I think that the specialist at Adobe should have a look at this annoying behavior and try to release an upgrade with this behavior corrected in a near futur.
    Thank’s again for answering,
    Robert Marchand
    [email protected] <mailto:[email protected]>
    Le 8 avr. 2015 à 10:41AM, Larry G. Schneider <[email protected]> a écrit :
    Shape Builder tool not working on shapes in a clipping mask
    created by Larry G. Schneider <https://forums.adobe.com/people/LarryG.Schneider> in Illustrator - View the full discussion <https://forums.adobe.com/message/7418340#7418340>
    If you release the Clipping Mask and try the Shape Builder tool then, does it still balk at making the shape?
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7418340#7418340 and clicking ‘Correct’ below the answer
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7418340#7418340
    To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
    Start a new discussion in Illustrator by email <mailto:[email protected]m> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=33 67>
    For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624 <https://forums.adobe.com/thread/1516624>.

  • Folio preview does not work!! since Mandatory Folio Builder Panel update!

    hi everyone
    my grafic team told me that the folio preview in indesign does not work anymore since the required folio builder panel update!
    working on mac and cs 5
    please help
    best regards michael

    I just spoke with a member of our team and they were able to reproduce this issue: invoking folio preview from the file menu brings up an empty panel instead of launching the desktop preview tool. Thanks for bringing it to our attention! There are two ways you can work around this and get the desktop preview application up with your content:
    1) Use the preview button in the Folio Builder panel (this will preview the entire folio)
    2) Use the preview button in the Overlay Creator panel (this will preview the active InDesign document)
    This problem only affects CS5 and CS5.5. If you are on CS6 the menu will work correctly.
    Neil

  • Folio builder doesn't work

             I can't use Folio Builder: I have already installed both the Panel and Tools, but when I open Indesign it still says that I have to donwload and istall the new version... But I DID it!
         I have Mac and Indesign CS5.5 what I have to do? Please, I have to use Folio Builder to complete my final proget for the university!

    Thanks for your reply -
    It's not the Adobe account that I have a problem with but the second user account on my computer that I had to create. So I log into my mac as a different user. My folio builder works on one user but not the other and is essentially the same software being used.  I just open it as a different administrator. I can log into folio builder as my second computer user all ok but the other prompts for an update to the tools.
    It means I have to log in and out as different users just to use folio builder. Any ideas?
    This issue we have with two separate machines in our studio - they each have two separate mac user accounts so we can access the folio builder.
    I hope this makes sense - any feedback to fix this would be a massive help!
    Many Thanks

  • Folio Overlays Panel not working

    Update: When I switch to the Digital Publishing Workspace I can open the Folio Overlays panel, but there is nothing in it. Do you need a full DPS subscription in order to access these features? I was under the impression you only needed the full subscription if you wanted to publish to the app store.
    Nothing happens when I try to open the folio overlays panel from the Window menu. Any idea why? I tried resetting the InDesign preferences, but it doesn't seem to have helped. Running CS6, fully updated, Windows 7.

    I have the same exact problem. I have Windows 7 and CS6 Creative Cloud installed (clean install; no older CS installed). I downloaded the DPS Tools for Windows and installed it. Still nothing appears in the Folio Builder panel. I also cannot get the Folio Overlay Panel to appear either.  I got the Folio Overlay panel to appear by resetting the Digital Publishing workspace in the upper right dropdown menu. If I try to set-up a folio from scratch, I cannot get it to create a document. (New > Folio... nada). So it appears that anything folio related is disabled.
    I have the Creative Cloud subscription, which has DPS Single Edition. So I should be able to create folios no problem.
    I am running this on my Mac Pro as well and that works just fine. I make sure to close ID on the machine I am not using to make sure there are no CC licensing issues. So it appears to be only a Windows issue.
    Am I missing something? Hopefully some answers here soon.

  • Folio Builder does not appear

    I cannot get the Folio Builder to appear from the windows menu in InDesign. Folio overlay will appear. I am using digital workspace. The one time it did appear there was no menu, just a blank pane. Tried resetting preferences. I am on CC 9.2.1

    After several hours (4+) trying every combination described here and elsewhere, what ultimately worked was uninstalling ALL Adobe software and starting from scratch.
    1.  Uninstall any and all Adobe software:
    Adobe AIR
    Adobe Flash
    DPS App Builder
    Adobe Creative Cloud
    Adobe InDesign
    Adobe Photoshop
    Adobe Illustrator
    Previous downloads of installers
    Etc.
    2.  Clear all system and user caches, preferences, bootcaches, kextcache, etc.and reboot (whether necessary or not; just for good measure).
    3.  Run the Adobe Creative Cloud Cleaner Tool to confirm everything was removed.
    4.  Reboot (whether necessary or not; just for good measure).
    5.  Confirm no Adobe affiliated process is running in the Activity Monitor (or Task/Process Viewer in Windows).
    6.  Download a new clean installer for Adobe Creative Cloud.
    7.  Cross fingers.
    8.  Install Adobe InDesign.
    9.  Reboot (again, just because).
    10.  Install Adobe InDesign updates (which should download the necessary DPS tools too).
    After all this, the Folio Builder finally appeared and began working again for my computer. 

  • Flash in the latest nightly build is not working and causing crashes. Help?

    I'm using an Asus Transformer tf101. I updated Nightly today and now flash does not work in the program. Once I attempt to play any flash video, the program crashes and it crashes one or two more times after that before I can use it again. I disabled all my plugins and cold booted but to no avail.
    Another issue I am having is that it sometimes freezes on the home screen on startup. This instance usually happens after I try to type an address or use a bookmark. The only way I found around it was to tap one of the three top site icons first. Does anyone have a solution to this?
    edit: I have reverted back to the previous build for now. It isn't as nice as the latest version's style but it plays flash video better than the other mobile browsers out there. Controls like pausing, skipping ahead or putting video to full screen are still hit or miss though.

    It is a known issue with the current Nightly builds. We hope to have it sorted out early next week. I don't believe the Aurora builds are affected by this issue. http://www.mozilla.org/en-US/mobile/aurora/

  • Update to 1.1.3 - but Folio Builder doesn´t work!

    Hi,
    we read every post about the current problem with the different versions of the folio builder.
    We have a new PC with Windows 7 and CS5 (no Prerelease Tools installed).
    I have installed and removed every version of dps and folio tools.
    On my Mac Book with CS5 it works, on a second PC with CS 5.5. it works but on our PC with CS 5 it doesn`t work.
    I have installed the following Tools:
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5018
    I get the [srv.unknown} error - ok - I read the post that it is important to install version 1.1.3.
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5154
    I installed the version 1.1.3 and get the following error when I try to login the folio builder panel.
    In English: error during communication with server. Please check your network communication and try again.
    Thanks for your support
    With best regards
    lnsmedia

    We're having the same issues. Yesterday, Monday the 12th, everything was working okay. Today, I can't upload a simple two page folio. Any ideas?

Maybe you are looking for