Form won't email, ISP won't help

Question

Hi guys, I followed this tutorial to build a form: http://www.peachpit.com/articles/article.aspx?p=1332862 but when it comes to getting the form content emailed, the tute says to insert just a URL. And even though the tute purports to show the author's example code, it doesn't show up for me.
Well I contacted my server hosts who directed me to this page: http://dl.getdropbox.com/u/403824/iseve_script.jpg (screenshot as the actual page is only accessible with log in details - hope you can read it).
So I selected my submit button, clicked on Tag Editor/Input/Events and pasted the text into the onClick event and uploaded the form.
Sadly nothing happens when I click "submit" and the server hosts will not help because they say it's a coding issue, even though they wrote the code!
If anyone has the time or inclination to go here  http://12bar.co.nz/queen_entry I'd be really grateful if you could tell me where I've gone wrong with my coding. (please don't judge the design - I want to get the form working before I turn to the aesthetics).
Thanks in advance,
Jo

Answer 1

actually, i just looked at the link to your help guide that your hosting provider provided, and all the details are there.
change your form tag to exactly what it says in the first line of the documentation:
<form action="http://www.iserve.co.nz/scripts . . . . .
leave your form as is in the middle.
At the bottom of your form BEFORE the closing </form> tag, add all of the other lines in the documentation that say
<input TYPE="HIDDEN....
all the way down to the </form>
After you have copied all of that to the bottom of your form, change the values:
ie from VALUE="[email protected]"  change this to who you want the email to be from (can be your email address)
recipient VALUE ="[email protected]" - change this to where you want the email to go
subject: VALUE="subject for the mail " - change this to whatever you want the subject to be (ie NOTICE: new message)
The last thankyou_page value is where you want the viewer to go after they submit the form. Could be your home page or any other page.
The documentation on your hosting provider's site is actually really comprehensive.
Good luck!
elaine