Free Subscription offer

So i got my offer for a free 1 month subscription the other day. I went to activate it and it ended up totally activated, but on skype nothing was working and the subscription wasnt active. Can anyone help?

Hi,
It looks like the activation was not successful.
Please try again (use the same way as you used initially, if you got the link, try it, if it was from the website, use it...etc)
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

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How do i remove an offer for a free subscription to a magazine?

How do I remove an offer for a "free" subscription to a magazine that was offered on my ipad? There is no "option" except to subscribe. It wont go away.

Never had this happen. Might be something on this link.
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Might try by subscribing and then cancel.
 Cheers, Tom

One-year free subscription to Adobe Creative Cloud Photography

Hey! I want to buy a Canon Pixma Pro-1 printer and it says there that Adobe and Canon has an offer on a one-year free subscription to Adobe Creative Cloud Photography. My question is: I already have a subscription, how will I be able to use the offer?

Hello Johan!
I have received a reply to my question on twitter from Adobe Customer Care and writes:
"HI, were you able to connect to a chat agent? We can cancel your current subscription so you can claim the free year. ^SV
You can follow us & send us a DM of your Adobe ID to have us cancel this for you. Did you get a redeem code for the offer?^SV"
Regards
Marek

Free Trial Offer

How long does it take for the "free trial offer" to be activated?

Hi,
It takes just a few minutes
I can see that your subscription has been also activated, but there is some problem with the number you are trying to call.
If you need clarification, please contact Skype Customer Service as explained here: https://support.skype.com/en/faq/FA1170/
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

Not able to create database even with a subscription. (The operation is not supported for your subscription offer type)

Hi,
I am trying to create a SQL server database, but are not able to. I get this message: The operation is not supported for your subscription offer type.
I have to azure accounts and this is only happening in one of them.
I have created a subscription, but I can see that I have 1250 NOK in credit that is expiring in 29 days.
Regards
Christian
ChristianLLoyd

Hi Christian,
The error you saw should only occur for a subscription used with a free trial offer type. Please use the below link to open a support ticket.
http://azure.microsoft.com/en-us/support/options/
You can check the following links for similar issues.
The operation is not supported for your subscription offer type
Could not submit the request to create database
DBNAME. The operation is not supported for your subscription offer type
Thanks,
Lydia Zhang
If you have any feedback on our support, please click
here.
Lydia Zhang
TechNet Community Support

How can I turn off the "Free Subscription is ending in X days" pop-up. I bought the subscription and downloaded it. I'm using the paid version. It all appears to be working accept for the silly pop-up.

How can I turn off the "Free Subscription is ending in X days pop-up. I bought my subscription but still receive the notice.

Hi Carl,
Is it the Acrobat trial that's ending? (Adobe doesn't offer free subscriptions that expire after a set time.)
If you're referring to the Acrobat trial, have you logged in with your Adobe ID and password? If not, click License this Software in the pop-up that states the trial is ending soon, and then log in with your credentials, and you should be set.
Please let us know if that is not the case.
Best,
Sara

Free CC for AAU Students, can't get free subscription

I recently got a notification from my school that CS6 will be expiring, and we would have to switch to Creative Cloud. This would not be a problem, if I could get the free subscription.
Earlier this year, I tried to sign up for the free CC, instead I was charged the student fee of $19.99. At that time, I did not have any money coming in, and had to cancel the subscription. When I brought up the fact that AAU offers free CC to current students, I was told that it wasn't true, and had to talk to my school. They said I should be able to get the free subscription, even when I had to close the previous subscription. After nearly giving myself a heart attack, I decided to go back to CS6, which I was hoping would work until I could get a job. Unfortunately, right as I went freelance, CS6 was promptly killed off.
Not only does this hurt my business, this will also hurt my grade. As a student, especially at the Academy of Art University, I already have to deal with enough crap. I demand the free Creative Cloud subscription. I only have exactly one year left, so it's not like it's going to take anymore money out of Adobe's pocket.

You are going to have to have your University fix this... my understanding (I do not work for Adobe) is that situations like this are managed by the individual person (that would be you) being given a redemption code... but, again, that is between you and your University, since it is the University that has the deal with Adobe, not you as an individual
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Free subscription strategy

I have a monthly magazine in review with Apple that will appear in Newsstand, but while fixing a little bug, I realized that my subscription strategy may need to be revised.
The goal is to have a monthly magazine free to all users for the first year while the reader/subscriber base is built and then offer a paid subscription starting in year 2.
Originally, I set up a Free subscription assuming I could convert to paid at a later date. Once it is in paid mode with a number of paid subscription options (as well as single issue purchase), the magazine would also offer occasional free supplements along with the paid content. It would also offer a free 30-day trial.
However, from what I'm reading on this forum, once you utilize the Free Subscription in iTunes Connect, all subscribers who sign up for that this year will forever more be free even after the magazine converts to paid next year.
Is there a strategy to do what I'm after? Can I start with retail subscriptions (auto-renewable, for instance), but mark them free for the first year in pricing in lieu of using the free subscription? Some reading here shows that Apple may reject that.
Thanks for any insight.
Rob

Thank you Bob for those links.
After reading them, I think I may still have to go with messy for this particular publication. I'll be launching into a resort environment among a number of already free print newspapers, style/celebrity magazines, and a number of free content websites for this region. This will be the first tablet-only magazine in the area (content will not be replicated in print or the web, other than through sharing). Though some of the other media are paid, like a few of the local newspapers, paying for a subscription would likely only work once we had enough of a subscriber base to compete with some of my competitors' readership numbers (and by competitors, I don't really mean content so much as their ability to attract advertising). So 30-60 day free trials, first issue free or even pushing publication dates out doesn't seem practical since it will be at least a year before I could really attempt a pay model at the scale that would be appropriate.
This really is a test in my particular market to see if paid advertising can support an app like this, but in order for that to work I need differentiated content (check) and a subscriber base that grows quickly (hence, the free for first year theory). I may always want this particular magazine to be free as long as the readership is growing and the advertising can support it. Pushing for a pay subscription model too early would likely slow the speed of readership growth I need to be able to adjust advertising rates upward in the future. If the magazine was already established or extending a legacy product, I would be more apt to offer the sorts of free tools provided by the retail options. I think in the beginning, on an untested product, I might be better off with simply free. But I do understand your point. I'd like to offer additional titles down the line, and this experience, I think, will let me understand when charging for subs is appropriate, and when it is not.
If I did choose, at some later date, to go to retail subs, with first issue free or trials, I can still do that, correct? I clearly see the downsides, but it might be a path I have to take in the environment I publish in. In that case, what are my options?
Thanks. Your tips and tools have helped me very much getting to this point, so I am very appreciative of your insight. Just trying to find the best way into my market with the best effect. This new magazine will be very different in our marketplace than what has gone before.
Rob

Any benefit to free subscriptions outside of Newsstand?

Situation: We have a client who will publish free folios to a free multi-viewer app. The client wants the app to live outside of Newsstand.
What we know: Free folios show up in the app as soon as they're published. But, Apple offers the ability to configure free subscriptions.
Our question: What's the benefit in configuring free subscription for non-Newsstand apps? Or, does Apple simply require free subscriptions for free-folio/free-multi-issue apps to live in Newsstand?
Thanks, as always.
Josh Penrod

Apple created the Free Subscriptions option specifically to enable apps with free content to work in Newsstand. I see no benefit in setting up free subscriptions outside of Newsstand, and I don't even know if it's possible.

Free subscription now is Newsstand enabled mandatory?

Sorry i'm building a Free app with iTunes subscription but i see that on iTunes Connect the feature Newsstand "ON" is mandatory!
Please can i have a confirm?
Yes, i need a iTunes Free App and Free Subscription without Newsstand feature!
NB: please see the attach! Free Subscription need Newsstand "ON"?

You have several options. It sounds like you like the subscription tile that appears at the top of the library. It isn't necessary to create a subscription app to add a banner to your library. You have several options. One option is to create a custom library. Another option is to create an entitlement banner. The entitlement banner is most often used with apps that offer direct entitlement, but you can add a banner without setting up an entitlement server.
For more information about your various options--including the entitlement banner, read this article:
Creating Proof of Concept Apps for DPS | Adobe Developer Connection
See the section called "Slideshow Entitlement Banner." It includes a brief description and a link to a more detailed article.
-Bob

Changing from a Free Subscription Model to Paid

Hello,
We are creating a DPS App for a client with very specific needs for Entitlement for their members. Unfortunately, their server will not be available for a couple of months but they still want to get their app to market as soon as possible (originally scheduled for submission next week). They also need their members to have free access to material until the server is in place.
They now want to be on iTunes Newsstand so a subscription model is required. However, the only way I can see for this to happen simply in the interim is to offer free subscriptions until the entitlement is up and running. Once the server is in place we would resubmit the app with a paid subs model for new subscribers plus entitlement for their members.
My questions on this are:
Does this sound like a reasonable intermediate step? Is there a better suggestion for bridging these requirements?
What happens to the free subscriptions once the paid model is in place? Do the users who have subscribed for free still have access to the folios that were available when they signed up? Or will they now be required to resubscribe (for a price) or go through entitlement.
Any feedback and assistance would be greatly appreciated.
Cheers,
Kim

Thanks Bob - that's really important to know!
When we created our first app (for ourselves) we submitted it as paid subscription but with only free content (as that was all that we had available at the time). We were rejected by Apple as they said we could not ask for subscribers to pay for what was already free. Could this have been a discretionary call on the part of the Apple reviewer?
I have been looking at the option of the latest (in this case first) issue being free for first time app downloaders thinking (hoping) it would circumvent that issue - but maybe it isn't really an issue?

Free smartphone offer

i saw online that you guys are offering a free smartphone offer with 2 year contract. well we already have a contract but it's time that we can upgrade. will that be available for us too, or what are the requirements to be able to get those phones. And also if we do not qualify for those free phones, what phones can we get? And i have a gift card will that be able to be applied to the cell phone purchase or upgrade? thank you

As long as you are eligible for a full upgrade. Yes you can apply a gift card towards the cost of a non free phone.
Crystal
Superuser
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Free subscription, but not in Newsstand?

I have just successfully managed to make a subscription viewer with a free subscription, entered all info on Itunes Connect etc, but now I see this message on iTunes connect:
Your first free In-App Purchase subscription(s) must be submitted with a new app version that is enabled for Newsstand. After enabling your app version for Newsstand, select your free subscription(s) from the In-App Purchases section of the Version Details page and then click Ready to Upload Binary.
Does this mean what I fear - that if I make a free subscription Viewer, it MUST go into Newsstand? We want to stay out of Newsstand, since the content is not a periodical, but corporate information. I didn't specify Newsstand info in the Viewer builder, and the development viewer appears outside of Newsstand, so I guess that the viewer is ok. But will Apple reject the app?

Thank you for all your quick replies in this and related discussions Bob! I'm crossing my fingers for the possibility to specify URL schemes for viewers without subscriptions in a new release soon.

(Help!) Free subscription magazine app - rejected twice for same bug - Specifically, the activity in

Hi,
Here's the rejection response for the app.
2.2
We found that your app exhibited one or more bugs, when reviewed on iPad running iOS 7.1, on both Wi-Fi and cellular networks, which is not in compliance with the App Store Review Guidelines.
Specifically, the activity indicator spins indefinitely purchasing a subscription. Please see the attached screenshot for details.
For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. When the DTS engineer follows up with you, please be ready to provide:
- complete details of your rejection issue(s)
- screenshots
- steps to reproduce the issue(s)
- symbolicated crash logs - if your issue results in a crash log
If you have difficulty reproducing a reported issue, please try testing the workflow as described in <https://developer.apple.com/library/ios/qa/qa1764/>Technical Q&A QA1764: How to reproduce a crash or bug that only App Review or users are seeing.
Screenshot_0.png
I had the same rejection the first time. After looking online at Adobe I thought it was a billing issue, so managed to get that rectifed. I hadnt used a shared secret (as it hadnt shown up because, I thought, the billing wasnt setup correctly). After we corrected the billing, I had access to the shared secret which I have used.
Any ideas what else this could be?
The app is a magazine app which is for free subscription. That's the inapp purchase. No folio in app purchases, because they are free. Sent with the first version on the magazine published, although Apple coulnt have got to it as the subscription time's out.
Help! Because this is the second rejection, it's two weeks on and I am getting close to an event which I must have the app live for.
Thanks for any help,
Matt

Hi Neil,
I used the guide to make the issue — so I think everything is in place.
The first time around our billing wasn't setup so I didn't get to generate a shared secret. The second time I did.
I generated the secret — which I can view under the in app purchase for the (free) subscription in manage in-app purchases. That code I pasted into the admin account iTunes Connect Shared Secret panel for the same customer ID (Account ID). I opened the Folio Producer Organiser afterward — how do you know it registers the code? I didn't see anything to indicate such.
One thing — not sure if it's relevant — whenever the app fails it highlights in yellow the languages in the in-app purchase. I selected more languages this time to cover all the different kinds of English. Again, not sure if that's relevant?
Plus when I click the link to view the app in the app store it says it’s not in the UK store and tries to switch to the US, which if you allow it then says it can’t find. I think this is because it’s not approved and the link will be good when that happens (hence I copied that into the section just below the shared secret on the DPS account admin panel).
Honestly, I am a wee bit stumped now.

Free Subscription help

I've been trying to figure out on the iTunes store how to watch certain podcasts. It says it a free subscription but
when i click on the podcast that i want to watch nothing happens. anyone know if im missing a step in order to watch it or something?
Thnx for help

You first have to download the podcast into your iTunes library before you can watch it.
Follow these steps:
1 - Go to the iTunes Store, and over to the description page of the podcast that you want to subscribe to/listen to.
2 - Under the name of the podcast, you will see a link to "Subscribe" to the podcast. Also, you should see several podcast episodes at the bottom of the page, that have a "Get podcast" button nexct to it.
3 - You can either subscribe to or download individual podcast to your computer, by clicking either of those buttons described in step 2.
4 - Now, go to your "Podcasts" section of your iTunes library (it ought to be next to "Music", "Movies", "TV Shows", "iPod Games", "Radio, etc.)
5 - You will see the podcast(s) that you have gotten, or just the one that you have subscribed to, which will might automatically begin downloading the podcast episodes, or there will be greyed-out ones that you can download by clicking on "Get".
I hope that helps explain what to do!
-Kylene

Free Subscription offer

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