FreeMsg £2.50 weekly charges for texts recieved.

I have received since march charges for £2.50 a week to recieve a text message as below; FreeMsg: UR subscribe to hot New Babes unlimited sexy videos for £3 per week.
Helpline 08081349827 SP: Intrugo Ltd text STOP to 82999 to stop. I have no knowledge of signing up for this or what this subscription offers, how do i stop the subscription, the number 82999 costs to text and im unsure if this will just confirm my number and subscribe me to other services. I have already logged a case with phonepayplus.org.uk , but have heard nothing in 9 days and am stil lgetting charged. How do i go about blocking these from my account and how do i get a refund? Log:date day time number company reference cost
22 Mar SUN 12:54 700038340 Text Rec'd 2.500
29 Mar SUN 13:08 700038340 Text Rec'd 2.500
5 Apr SUN 12:54 700038340 Text Rec'd 2.500
12 Apr SUN 12:55 700038340 Text Rec'd 2.500
19 Apr SUN 12:53 700038340 Text Rec'd 2.500
26 Apr SUN 12:53 700038340 Text Rec'd 2.500
3 May SUN 20:38 700038340 Text Rec'd 2.500
10 May SUN 20:01 700038340 Text Rec'd 2.500
17 May SUN 19:54 700038340 Text Rec'd 2.500
24 May SUN 20:05 700038340 Text Rec'd 2.500
31 May SUN 19:03 700038340 Text Rec'd 2.500Current Bill (Not yet paid)
07/06/2015 19:50:00 700038340 00:00:00 £2.50
14/06/2015 19:03:00 700038340 00:00:00 £2.50
21/06/2015 19:37:58 700038340 00:00:00 £2.50
28/06/2015 19:39:43 700038340 00:00:00 £2.50

These will be reversed-charged texts from Premium Rate nos. you may have inadvertently subscribed to via Web or TV. EE are not obliged to refund you but you may complain to the Premium rate regulator PhonepayPlus or the firm itself. You can check out those nos. yourself on that site.
PhonepayPlus has the following information about shortcode number:
82999
Customer care number:
0800 157 7502
Customer care email:
[email protected]
Search result provided by:
GSO MMBU Private Company Limited
Service connected on:
14 November 2014
Service terminated on:
This service is still operating
Name of service:
Veoo
Type of service:
GSO MMBU Private Company Limited has not provided this information
Service description:
GSO MMBU Private Company Limited has not provided this information
How much does this service cost?
GSO MMBU Private Company Limited has not provided this information
If you would like to find out more about this service or have a question about it, then you should contact the service provider: GSO MMBU Private Company Limited
10th Floor
The Tower Building
11 York Road
London
SE1 7NX
You could try texting STOP to the number, but it may cost and may not work.

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How can I find out whether I will be charged for texting somebody who lives in Canada and I live in the US?

How can I find out whether I will be charged for texting somebody who lives in Canada and I live in the US?

If you are on a More Everything plan, International texting is included at no additional charge.
If you are on any other plan, there will be a charge.
From Verizon FAQ
If you have The MORE Everything Plan, unlimited international text and multimedia messaging is included for no additional cost.
For all other plans, you can find pricing, dialing and coverage information for a specific country on our International Messagingpage.

Charge for texts when using iMessage

Why am I charged for texts that include photos or video when using iMessage to send or receive with other Apple products? Should the senders use an email address instead of my iPhone number? I have ATT with pay as you go texting. I'm only charged when there's a photo or video attached.

Hi Garypsu,
Thanks for using Apple Support Communities. This article has some steps you can try if iMessages aren't sending correctly:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
If you still can't send or receive iMessages
Ensure that iMessage is turned on in Settings > Messages.
To send and receive iMessages, your device must have a valid cellular or Wi-Fi data connection.
iPhone: Troubleshooting Cellular data
iOS: Troubleshooting Wi-Fi networks and connections
iMessage registration validates your Apple ID for use with iMessage. If you are unable to activate iMessage, follow this article.
If an iMessage cannot be sent, it will be resent using SMS or MMS, depending on the content. You can turn this behavior on or off in Settings > Messages > Send As SMS. Carrier messaging rates may apply.
Verify that the Apple ID or phone number is listed in Settings > Messages > Send & Receive.
Step 4 above describes how to turn off having failed iMessages send as texts to prevent this from happening.
Cheers,
- Ari

I am on a PAYG Everything Pack but have been charged for texts

Everything Pack is meant to give me Unlimited Texts but, on 28/07/15, I have been charged for texts to wife and son mobiles. Not happy. No point trying to find out via Twitter or Facebook as they won't tell you anything. No Live Chat facility.

Hi ,
I'm really sorry to hear about this - let me see if I can help, or at least point you in the right direction. So, you may want to contact the EE Customer Service team over the phone, if you don't think Twitter or Facebook will be able to resolve this for you. I'm not sure why you would have been charged - unless it was a premium service, for example you were texting a charity to make a donation, but I can see you say it was just your wifes & sons mobile number, so yeah... contacting EE directly is probably the best course of action. They'll definitely be able to help you with this one. Here's how to get in touch with the EE Customer Service team:
If you'd prefer to talk to someone, you can dial:
150 from your EE mobile phone
If you're ringing from another phone, it's 01707 315000
For handy text codes & more, check out this page: http://ee.co.uk/help/get-in-touch Good luck,Titanium Was my post helpful? Please take 2 seconds to hit the 'Kudos' button below

Is there a charge for texting from ipod touch to non apple phones?

My kids have ipod touches and a couple of their friends have cell phones they are texting to. Is there a charge for this? They do have Textie, but I don't think all of the kids have that on their phones.

It depends what application you are using. The standard Messenger application that comes with iPod 5.0 Software can only messenge iPod to iPod. A third party application, such as textPlus, (which I use) can text to phones for free, with internet connection. The incoming text dosn't charge the recipient. So it is, as it says, free texting.

Charged for texts not received

My messaging usage reports lists a number of texts that I never received on my iPhone 4S or in my "Send a Message" page through "My Verizon" on the website. Why can I not see texts that were sent to me yet they are being recorded in usage and charged as texts to my account? This seems fraudent to me. This is happening between an iPhone (mine) and an android phone from other carrier.

I appreciate your reply, nikki0978. I can confirm the detailed usage section is for unbilled messaging records. The 90 day log contains the messages that have gone through the billing system and validated. It appears that you are not being billed for these messages. We certainly want you to receive all of your messages! Does this only happen with one specific contacts? Are they with another carrier or Verizon Wireless? Do they also use an iPhone? I am eager to get to the bottom of this!
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport

Charged for texting when I have a texting package

I had the 700 minute family share plan and also for my line I had a 500 text allotment. Today I go on my page to view my upcoming bill. I have a charge for $91.95 in texts. Made up of 15 total picture/video messages and 400+ regular texts. The total combined did not go over 500. It was around $40 in charges for sent and received messages.
So I had changed my plan to a better plan but set it to not go into effect until my next billing cycle which began 4 days ago.
Why do I have charges for all those texts when I had the 500 text package for $10? All those texts I am being charge for were during the previous billing cycle when I had the 500 allotment. I've since changed over to the 700 minute family talk and text plan which is unlimited texts.
Anyone hav ea clue what they are charging me for? Hopefully that made sense. Kind of tough to explain when you can't just show your bill right here to give the full picture.

Here is my portion of that bill minus my phone #s on the account. I have a feeling maybe they canceled something before I wanetd it to be? I was due for a new contract around 12/18 but I was shopping for a different plan so I just let that pass. So the current one would have just kept going as it was. The texting I used was obviously under 500 texts. I'm thinking maybe I got billed in advance for something to make it that way. I can't distinguish stuff too well.
Monthly Access ChargesThese are your fixed monthly charges that are based on your Plan and Optional Services. If you change your plans or services during the month, an adjusted charge that includes partial month charges or credits, may appear on your bill.
$93.85
Nationwide Talk & Text FS 700 12/27 - 01/26
$90.00
500 MSG Allowance + UNL IN MSG - Refund 12/11 - 12/26
-$5.33
10.00/mo / 16 day s refunded
TEC Phones - Asurion 12/11 - 12/26
$3.19
5.99/mo / 16 day s on new service
TEC Phones - Asurion 12/27 - 01/26 (month in advance)
$5.99
Usage ChargesThese are your variable charges that depend on whether you have used any services that are billed on a per-use basis, or have exceeded any monthly allowance included in your Plan or Optional Services.
$0.00
VoiceThe "Voice" section of your bill Includes charges for voice calls, including calls that exceed your Plan's minute allowances, 411 Search, Long Distance and other calls.
Allowance
Used
Billable
Charge
SharePlan (11/27 - 12/26)
minutes
700
166
(shared)
Mobile to Mobile
minutes
unlimited
35
Night/Weekend
minutes
unlimited
52
Total Voice Charges
$0.00
Text, Picture & VideoThe "Text, Picture & Video" section of your bill includes charges for Messages sent and received.
Allowance
Used
Billable
Charge
Unbilled Usage from Previous Months*
Text, Picture & Video
messages
5
Current Usage
Text - Sent
messages
227
227
$45.40
Text - Rcv'd
messages
214
214
$42.80
Unlimited M2M Text
messages
unlimited
71
(11/27 - 12/11)
Picture & Video - Sent
messages
10
10
$2.50
Picture & Video - Rcv'd
messages
5
5
$1.25
UNL M2M Picture & Video
messages
unlimited
4
(11/27 - 12/11)
Text, Picture & Video
messages
250
212
(11/27 - 12/11)
Total Text, Picture & Video Charges
$91.95

Charges for text messages that cannot be received

Looking at my Xoom usage online today I noticed that there were 5 text messages sent to the phone number of the line my Xoom is using. But, as discussed in other posts here, the Xoom cannot receive or send text messages. I called Verizon to turn off the text messaging feature on this line and the rep told me that the text messaging feature is requried for the Xoom line, and it cannot be turned off or blocked.
So watch your first bill very carefully, you will probably be charged $0.20 for each text message even though you could not receive it.

If you are billed for text messages on the Xoom you can contact us and we will credit the charges.
Thanks

Has anyone out there been charged for texts that were hung up and sent thousands of times?

I just wanted to know how many others out there may have had text/billing issues like mine, and then had to fight the useless battle of trying to get help from Verizon's Customer Service group. Let me tell you my story. One evening I came home, and sent a text to a friend who was visiting a dying friend. I sent the text ONE time. Then later in the evening, I tried to send more texts and phone calls, but I kept getting a message that I wasn't connected to the network. For most of the night, I was unable to place a call or send another text. I did manage to get/send (don't remember which) one call, then it started all over again. When I wen to bed that night after shutting it down several times, my phone was still useless. The next am my friend sends me a text that he had gotten the text about 250+ times. I shut the phone down for a while, but then he sent another one saying he had gotten it around 3000 times. Well, I get my bill for the month and low and behold they charged me over $150.00 EXTRA for all these texts. I only had 1500 on my plan. Of course, it my history with Verizon, i had never sent over 3000 texts before, so they can clearly see my volume history. I placed a call to get this resolved and was told that, of course, no supervisor was available, but he saw what happened, assured me that he would get this taken care of, but just needed to get with his supervisor and would call me the next day. NEVER GOT A RETURN call. I placed yet another call and spoke to a guy named Dwayne. He did call me back, but just to leave me a voice mail letting me know that they deemed the charges to be valid and they would NOT be issuing a credit. TWO more calls later, I have spoken to 3 different reps-1 who claimed to be a supervisor. I was promised 2 more times that I would get a call back by the next day and of course have still not received calls back from any of these people. In the meantime, I paid the portion of my bill that was VAILID. After wasting ALL MY TIME trying to get this resolved, what did I get today? A text warning me to pay my bill to avoid interuption!
Anyone else had this problem? I just filed a complaint with the FCC and I urge anyone else that has had this problem to do the same!!! Verizon needs to hear that people are sick of this poor service and shady billing practices!

I haven't seen any one reported issues like this but have you checked that your device isn't part of the issue because I have ran into a issue with my message saying it wasn't sent but it did but never the number of times you have experienced..
Now as for the billing situation this may be a little bit hard to give you a solution, I know this may not be the solution you want but you may have to simply keep trying to see if you can get a workable solution for your situation.

Do people on Unlimited Texts get the 35p charge for texting POWER to 365?

Also do you still have to pay to rent the films on EE film club??

No, you have to pay 35p. Even EE customers with non-EE mobiles have to pay it. Sorry I forgot it is a service charge not a call charge .

How much am I being charged for sending text messages

Lately I have been charged for text messages at 22p, they used to be 12p. So can you clear this query up for me, I don`t use my phone for much , that is why I am on pay as you go.

wrote:
Is it a uk mobile number you are texting?
Or UK landline
: BTW: the link from Price plans and call charges for customers joining on or after 01/07/2015 is not the Currently available plan but the Non-standard charges. Website fault!

Why am I charged for Iphone group messages on my Droid?

Just receive my bill and was shocked to find over $100 in charges for text messages. I have a group of friends who all have I phones and they started a group message that I was added to as well. It seem that to Verizon these all show up as picture or video messages when sent to an Android OS phone. These type text messages were not part of my 1000 text allowance. Not very happy right now. When I called they offered only to block these type messages. Now I cannot receive group text messages from anyone. This is totally unacceptable. Shopping elsewhere.

edpowell67,
I understand how shocking that bill was, I've been there myself. We definitely want to clarify this to prevent it going forward. Messages from iPhone to iPhone when iMessages are powered on are not deducted from the messaging allowance you may have as they run through other servers. However, since not all in that group have iPhones, the one Android phone causes all messages to send as MMS(multimedia messages); since not all phones are compatible with iMessages. MMS are deducted from allowance http://vz.to/1kyWR3L
AdaS_VZW
Follow us on Twitter at @VZWSupport

TS1702 I play Paradise Cove, I do buy coins and gems but have had problems. The first time I was chared $9.99x2 but had ony purchased $4.99x2 and recieved the $4.99 amount. Now I notice a charge for $4.99 for coins,not sure of the date of purchase, what

I play Paradise Cove, occasionally I purchase coins and/or gems. There have been several times when I was either charged the wrong amount or charged for a non purchase. I love playing this game but cannot trust that I can purchase what I want without getting ripped off. One case in point was a purchase of $4.99x2, this was for a certain amount of coins and a pacage of $4.99 for gems, which I did recieve however I was charged $9.99x2 for both and there is no plce to take the concern directly. I just recieved a charge of $4.99 for coins, I am not sure of the date of purchace, if it is somewhere in the past week I did not purchase it,my husband has been sick for weeks and I have been tending to him. If there is a purchase they need to charge you within a few days and give you a day of purchase date. What do i do and how can I get to the people directly about the game purchases?
Thank you,
Cherie McCracken

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Am I being charged for international texting?

So I am doing a masters program in Ireland, so I'm international. Everyone that I talk to back home has an iphone just like I do, and I have a question that I cannot find an answer to.
Since I'm in Ireland, I don't want to have a huge phone bill every month, so I have all forms of roaming off (voice, data, and international CDMA). I also have Cellular data off, as well as MMS and SMS messages.
I've checked under the current data usage period, and current period roaming, and the data usage is 0 . When my friend back home texts me, he says that they are sending to me as regular texts. He receives mine as regular texts as well unless I'm in a wifi area, then we are both send and receive them as Imessages.
My questions is that even with all roaming turned off, cellular, ect, I'm still able to send and receive text messages while I'm NOT in a wifi area. This only works for my friends and family that have Iphones, so I'm assuming that it means I'm okay to text them while I'm not connected to wifi?
one thing to mention, that since I'm in Ireland, my service provider at the top left of the screen no longer says AT&T. It says "Vodaphone IE" and sometimes changes to other names like Meteor, O2, and a couple others. My plan is still through AT&T, so i'm not sure why it changes over to those. Maybe that's why I'm able to send texts?
I just don't want to rack up a huge phone bill, not knowing I was accumulating international charges. Because if everything is turned off except for Imessage, and the data under cellular in settings isn't going up, then theoretically I'm not using data right? or that it should be free? I've been here about a month, and my mom pays the bill. She hasn't called to say that the phone bill was extremely large, but I don't wan't to text if there's some kind of risk. That being said, I would really appreciate some help with the above scenario that I just described, because this has me clueless.

If the messages you receive are coming in as green, then they're coming in as text messages. If you can, check your voice, data and text usage on AT&T's website - that will tell you for sure if you're being charged for anything.
~Lyssa

So my Ipod touch hasn't been connecting to computer, or charging for a week or two until i turn it off completely and now i try to reset all content and setting, the circle goes round and round for like hrs(24) and it still does not complete the reset

so my Ipod touch hasn't been connecting to computer, nor charging for a week or two until i turn it off completely and now i try to reset all content and setting,(thinking it may connect to the computer and itunes and also charge) but the circle goes round and round for like hrs(24) and it still does not complete the reset.
pls pls pls pls help .
i have tried alot of solutions, but non of them have worked.

Have you tried walking it into the nearest Apple Store and asking for assistance there...?
I'm guessing you don't have Apple Care on it.

FreeMsg £2.50 weekly charges for texts recieved.

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