Froze during the process of downloading update 7.1,
I had an message to say that update 7.10 was now available and decidede to update, I followed the procedure, the update then froze at the point updating your device! I cannot get past that point and the phone is now unusable!
can you help?
Thanks,
Johnmax30 wrote:
I had an message to say that update 7.10 was now available and decidede to update, I followed the procedure, the update then froze at the point updating your device! I cannot get past that point and the phone is now unusable!
can you help?
Thanks,
Hi Johnmax30,
Refer to this thread http://supportforums.blackberry.com/t5/BlackBerry-Curve/9360-update-its-been-froze-on-7-all-day/m-p/...
Thanks!
Good luck!
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message edited by: cs -
PLEASE HELP ! While updating My Xperia Z1 , my pc hanged during the process and .
While updating My Xperia Z1 , my pc hanged during the process ( so , installation of update was interrupted , guess it's same as getting your USB connection disconnected )and now the phone won't turn on .
Its shows the Sony Xperia logo , then shows a black lit screen , and that's it , nothing else happens . I can only turn it off by pressing and holding the power+up volume button , but it turns on automatically if plugged in for charging or in PC only till it gets that black screen .
I tried to flash it with a flashtool (Emma) , but it says phone locked , but since it can't even be turned on , i can't unlock it .
It's a store bought phone and is not of any contracts with any mobile service provider or anything like that ....
Funny you know ... my PC had to crash at the moment i was updating it .... my luck ....
Anyways , now please can anyone tell me what i can do ? I'm sure there is a way i can fix it using my pc and other downloadable software , so please can some one help me how i can fix this problem ? I don't care if i lose all the data on it , i just want my phone back ....
Solved!
Go to Solution.Problem Solved ,Thank you very much !!
For those who might face the problem and stumble upon this thread after googling
Read above mentioned comments
Now here's what I did :
Turned the phone off by power+volume key method , then plugged it in to the pc via USB and opened sony pc companion , entered Support zone , then entered the Update device option , then I Unplugged my device , only after doing this a window pops up with Repair my phone/tablet in blue text , then i clicked on that and followed the simple instructions ..
It's basically what Thommo said , only i was so freaked out at that time that i failed to follow his instructions to the letter
So now my phone is back to normal , and , it got the latest lolipop update !
Problem solved i guess but Thommo , i need to disturb you again with just one more question , since at the very beginning , the update process was interrupted , and now i got lolipop after the repair ,without needing to update again , so has the lollipop been installed properly on my phone or do i need to use any other flashtool to re-install lollipop ?
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iTunes: Restoring iOS software - Support - Apple
About the error code.....
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If needed.....
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Sorry no backup - no pictures.
Yes phone will automatically backup to icloud when on wifi and phone is charge, but your phone storage was full so it stop backing up.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
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DFU Mode:
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Hello there, VladlsSwag.
The following Knowledge Base article provides some steps for troubleshooting your issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
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The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
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