Frustrated. problem installing clusterware. no response from metalink

i've asked metalink and they haven't replied. i'm hoping that the otn community can help.
can't get vipca to run manually, post failure to run thru OUI when installing clusterware. comes back with an Exception Error, yet all the cluster readiness tests were reported successfully. i have included my tar here but have masked the oracle engineer's name as 'm not interested in shaming him, i just want to fix my system. many thanks in advance, John.
Severity      2      Last Update      04-MAY-07 07:49:19
Product      Oracle Server - Standard Edition      Product Version      10.2
Platform      Microsoft Windows Server 2003 R2 (32-bit)      Detailed Status      Modified via MetaLink
SR Reference      n/a      BUG Reference      n/a
Abstract
AMER4ISC: CONFIGURATION ASSISTANT "VIRTUAL PRIVATE IP CONFIGURATION ASSISTANT"
Resolution History
03-MAY-07 15:59:15 GMT
### PROBLEM STATEMENT ###
i have followed the installation instructions for installing clusterware with ASm as the preferred method for storage as this is
using Oracle Server Std Edition. when the config assistant ran, it succeeded
all steps prior to the following :
Output generated from configuration assistant "Virtual Private IP Configuration Assistant":
Command = C:\WINDOWS\system32\cmd /c call c:\oracle\product\10.2.0\crs/bin/vipca.bat
-silent -nodelist "whdc-wms-srv-1,whdc-wms-srv-2" -nodevips
"whdc-wms-srv-1/whdc-wms-srv-1-vip/255.255.255.0/public 180.120.1.126|public
180.120.1.126,whdc-wms-srv-2/whdc-wms-srv-2-vip/255.255.255.0/public
180.120.1.126|public 180.120.1.126"
Configuration assistant "Virtual Private IP Configuration Assistant" failed
i then tried to run the vipca afterwards and this fails with :
VIPCA FAILS WITH 'EXCEPTION IN THREAD MAIN' AT START
### GENERAL SYSTEM/DATABASE INFORMATION ###
there are no instances yet. this is a new production 2 node cluster on windows 2003 server. it is a production
system.
### RECENT CHANGES ###
new install
### WORKAROUNDS USED ###
none. the system is not running. need a successful installed
### BUSINESS IMPACT ###
the system is unavailable until the cluster can be built
### NUMBER OF INSTANCES/NODES ###
2
### STEPS TO REPRODUCE ###
have tried 3 times to install. on one occasion i even tried to follow the Oracle RAC Install paper by
Philip Newlan, which appears to be endorsed by Oracle as it states, if you have
issues with the document raise a TAR.
### O/S DETAILS ###
windows 2003 server Service Pack 2
### CLUSTERWARE ###
Oracle Clusterware without any vendor clusterware - CRS (10g)
### CLUSTERWARE DETAILS ###
the system does have windows 2003 cluster installed and successfully configured
### DATABASE VERSION/PATCHSET ###
haven't got to the point where the database is installed. the clusterware install is failing.
### CLUSTER INTERCONNECT ###
UDP over Gigabit Ethernet
### CLUSTER INTERCONNECT DETAILS ###
peer to peer (x-over) heartbeat on private subnet
### OCR, VOTING/QUORUM DISK LOCATION ###
Raw Volumes/Partitions
### OCR, VOTING/QUORUM DISK LOCATION DETAILS ###
2 x HP DL380 G5 servers + external scsi array with RAID 1+0
### DATABASE FILE LOCATION ###
ASM
### DATABASE FILE LOCATION DETAILS ###
n/a at this stage although the voting disk, quorum and the 3 4096MB ASM disks are defined.
### CLUVFY USAGE ###
No
### CLUVFY DETAIL ###
can't run CLUVFY. doesn't work
### DIAGNOSTIC DATA COLLECTED? ###
No
Text continued in next action...
03-MAY-07 15:59:19 GMT
Text continued from previous action...
### DIAGNOSTIC DATA COLLECTED ###
n/a
### ORA-600/ORA-7445 ###
n/a
PLEASE NOTE. THE SYSTEM IS NOT LIVE YET. IT IS NOT A CRITICAL PRODUCTION SYSTEM DOWN PRIORITY BUT IS IMPORTANT TO
TREAT AS URGENT.
Can you easily recover from, bypass or work around the problem?
No
Does your system or application continue normally after the problem occurs?
No
Are the standard features of the system or application still available; is the loss of service minor?
No
Contact me via : E-mail -> [email protected]
03-MAY-07 16:11:53 GMT
Hi ,
I have been assigned your SR and am currently reviewing/researching the situation and
will update the TAR / call you as soon as I have relevant information.
Thank you for your patience.
Best regards,
xxxxx
DS - HA Support
03-MAY-07 16:15:04 GMT
UPDATE
=======
Hi John.
How are you invoking VIPCA after the fact?
- From the command linke with the same parameters as above ( the -silent option should be
removed)
or
- from the command line without any parameters?
If you have not tried to invoke vipca.bat without parameters please do so and enter the required i
nformation when prompted.
Regards,
xxxxx
DS - HA Support
@CUS
03-MAY-07 16:15:30 GMT
Email Update button has been pressed: Sending email to [email protected].
04-MAY-07 07:36:08 GMT
New info : [email protected]
hi xxxxx
in a command window, i fo the following :
C:\oracle\product\10.2.0\crs\BIN>cd c:\oracle\product\10.2.0\crs/bin/
C:\oracle\product\10.2.0\crs\BIN>vipca.bat
Exception in thread "main"
java.lang.NoClassDefFoundError:
C:\oracle\product\10.2.0\crs\BIN>
if i execute vipca commands individually, i actually get the following error on the
last line.
C:\oracle\product\10.2.0\crs\BIN>%CACMD%
Exception in thread "main" java.lang.NoClassDefFoundError: %SRVM_PROPERTY_DEFS%
thanks
04-MAY-07 09:24:05 GMT
New info : [email protected]
xxxxx,
in addition :
i do not understand why this is giving me a syntax error.
cluvfy stage -post hwos -n whdc-wms-srv-1,whdc-wms-srv2 -verbose
ERROR:
Invalid command line syntax.
USAGE:
cluvfy stage {-pre|-post} <stage-name> <stage-specific options> [-verbose]
SYNTAX (for Stages):
cluvfy stage -post hwos -n <node_list> [ -s <storageID_list> ] [-verbose]
cluvfy stage -pre cfs -n <node_list> -s <storageID_list> [-verbose]
cluvfy stage -post cfs -n <node_list> -f <file_system> [-verbose]
cluvfy stage -pre crsinst -n <node_list> [-r { 10gR1 | 10gR2 } ]
[ -c <ocr_location> ] [ -q <voting_disk> ] [-verbose]
cluvfy stage -post crsinst -n <node_list> [-verbose]
cluvfy stage -pre dbinst -n <node_list> [-r { 10gR1 | 10gR2 } ] [-verbose]
cluvfy stage -pre dbcfg -n <node_list> -d <oracle_home> [-verbose]
04-MAY-07 10:56:02 GMT
New info : [email protected]
hi xxxxxx
further information. hope this helps.
with each check, got the same result for both nodes
runcluvfy.bat comp nodereach -n whdc-wms-srv-1,whdc-wms-srv-2 -verbose
Verifying node reachability
Checking node reachability...
Check: Node reachability from node "whdc-wms-srv-2"
Destination Node Reachable?
whdc-wms-srv-2 yes
whdc-wms-srv-1 yes
Result: Node reachability check passed from node "whdc-wms-srv-2".
Verification of node reachability was successful.
runcluvfy.bat comp sys -n whdc-wms-srv-1,whdc-wms-srv-2 -p crs
Verifying system requirement
Checking system requirements for 'crs'...
Operating system version check passed.
Total memory check passed.
Swap space check passed.
System architecture check passed.
Free disk space check passed.
System requirement passed for 'crs'
Verification of system requirement was successful.
runcluvfy.bat comp nodecon -n whdc-wms-srv-1,whdc-wms-srv-2 -verbose
Verifying node connectivity
Checking node connectivity...
Interface information for node "whdc-wms-srv-1"
Interface Name IP Address Subnet
public 180.120.1.126 180.120.1.124 180.120.1.0
public 180.120.1.126 180.120.1.126 180.120.1.0
HEARTBEAT 10.10.10.11 10.10.10.10 10.0.0.0
Interface information for node "whdc-wms-srv-2"
Interface Name IP Address Subnet
public 180.120.1.126 180.120.1.127 180.120.1.0
HEARTBEAT 10.10.10.11 10.10.10.11 10.0.0.0
Check: Node connectivity of subnet "180.120.1.0"
Source Destination Connected?
whdc-wms-srv-1:public 180.120.1.126 whdc-wms-srv-1:public 180.120.1.126 yes
whdc-wms-srv-1:public 180.120.1.126 whdc-wms-srv-2:public 180.120.1.126 yes
whdc-wms-srv-1:public 180.120.1.126 whdc-wms-srv-2:public 180.120.1.126 yes
Result: Node connectivity check passed for subnet "180.120.1.0" with node(s) whd
c-wms-srv-1,whdc-wms-srv-2.
Check: Node connectivity of subnet "10.0.0.0"
Source Destination Connected?
whdc-wms-srv-1:HEARTBEAT 10.10.10.11 whdc-wms-srv-2:HEARTBEAT 10.10.10.11 ye
s
Result: Node connectivity check passed for subnet "10.0.0.0" with node(s)
whdc-w
ms-srv-1,whdc-wms-srv-2.
Suitable interfaces for VIP on subnet "180.120.1.0":
whdc-wms-srv-1 public 180.120.1.126:180.120.1.124 public 180.120.1.126:180.120.1
.126
whdc-wms-srv-2 public 180.120.1.126:180.120.1.127
Suitable interfaces for the private interconnect on subnet "10.0.0.0":
whdc-wms-srv-1 HEARTBEAT 10.10.10.11:10.10.10.10
whdc-wms-srv-2 HEARTBEAT 10.10.10.11:10.10.10.11
Result: Node connectivity check passed.
Verification of node connectivity was successful.
Text continued in next action...
04-MAY-07 10:57:03 GMT
Text continued from previous action...
04-MAY-07 12:12:02 GMT
New info : [email protected]
hi xxxxx,
i've also checked the storage and this was the result from both nodes.
runcluvfy.bat comp ssa -n whdc-wms-srv-1,whdc-wms-srv-2
Verifying shared storage accessibility
Checking shared storage accessibility...
Disk Partition Sharing Nodes (2 in count)
VOTEDSK1 whdc-wms-srv-1
whdc-wms-srv-2
Disk Partition Sharing Nodes (2 in count)
OCRCFG whdc-wms-srv-1
whdc-wms-srv-2
Disk Partition Sharing Nodes (2 in count)
\Device\Harddisk2\Partition3 whdc-wms-srv-1
whdc-wms-srv-2
Disk Partition Sharing Nodes (2 in count)
\Device\Harddisk2\Partition4 whdc-wms-srv-1
whdc-wms-srv-2
Disk Partition Sharing Nodes (2 in count)
\Device\Harddisk2\Partition5 whdc-wms-srv-1
whdc-wms-srv-2
Shared storage check was successful on nodes "whdc-wms-srv-1,whdc-wms-srv-2".
Verification of shared storage accessibility was successful.
04-MAY-07 12:23:01 GMT
New info : [email protected]
apologies if this is too much information: but i have also run the Oracle Clusterware Requirements as
follows, and got the same result from each node.
runcluvfy.bat stage -pre crsinst -n whdc-wms-srv-1,whdc-wms-srv-2
Performing pre-checks for cluster services setup
Checking node reachability...
Node reachability check passed from node "whdc-wms-srv-1".
Checking user equivalence...
User equivalence check passed for user "oracle".
Checking administrative privileges...
Checking node connectivity...
Node connectivity check passed for subnet "180.120.1.0" with node(s) whdc-wms-sr
v-1,whdc-wms-srv-2.
Node connectivity check passed for subnet "10.0.0.0" with node(s) whdc-wms-srv-1
,whdc-wms-srv-2.
Suitable interfaces for VIP on subnet "180.120.1.0":
whdc-wms-srv-1 public 180.120.1.126:180.120.1.124 public 180.120.1.126:180.120.1
.126
whdc-wms-srv-2 public 180.120.1.126:180.120.1.127
Suitable interfaces for the private interconnect on subnet "10.0.0.0":
whdc-wms-srv-1 HEARTBEAT 10.10.10.11:10.10.10.10
whdc-wms-srv-2 HEARTBEAT 10.10.10.11:10.10.10.11
Node connectivity check passed.
Checking system requirements for 'crs'...
Operating system version check passed.
Total memory check passed.
Swap space check passed.
System architecture check passed.
Free disk space check passed.
System requirement passed for 'crs'
Pre-check for cluster services setup was successful.
04-MAY-07 12:38:04 GMT
New info : [email protected]
hi
by the way, i am following Part Number B14207-01. Oracle® Database Oracle Clusterware and Oracle Real
Application Clusters Installation Guide
10g Release 2 (10.2) for Microsoft Windows
i am upto section 4 Installing Oracle Clusterware on Windows-Based Systems.
this is where i did as stated, Using Oracle Universal Installer to Install Oracle Clusterware on Windows
then at step 9, When you click Finish, the OUI installs the OCFS and Oracle Clusterware software on the local node and
validates the installation again. The OUI will also create any required OCFS
file systems. After validating the installation, the OUI completes the Oracle
Clusterware software installation and configuration on the remote nodes.
this is where the configuration assistant fails, with the :
Output generated from configuration assistant "Virtual Private IP Configuration Assistant":
Command = C:\WINDOWS\system32\cmd /c call c:\oracle\product\10.2.0\crs/bin/vipca.bat
-silent -nodelist "whdc-wms-srv-1,whdc-wms-srv-2" -nodevips
"whdc-wms-srv-1/whdc-wms-srv-1-vip/255.255.255.0/public 180.120.1.126|public
180.120.1.126,whdc-wms-srv-2/whdc-wms-srv-2-vip/255.255.255.0/public
180.120.1.126|public 180.120.1.126"
Configuration assistant "Virtual Private IP Configuration Assistant" failed
, and then when you try to vipca.bat manually, you get :
C:\oracle\product\10.2.0\crs\BIN>vipca
Exception in thread "main"
04-MAY-07 07:49:19 : CHANGES MADE VIA MetaLink
NOT YET FORWARDED TO OUR INTERNAL SYSTEMS :
New info : [email protected]
hi xxxxxx
also noted that even after the 1st attempt to install clusterware the path is as follows :
PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
not sure when there is no change to the path as a result of the oracle install, as there is a JRE and jlib folder under the oracle home : C:\oracle\product\10.2.0\crs\jlib

1st question is you have contradictory statements in your tar. 1) you say no vendor clusterware and the you say you have windows 2003 clusterware installed and configured.
Why are you installing both?
Although I don;t think that is the problem here, I wonder why anyone would want to run 2 independent cluster software on same servers.
Now the output from the installer has whdc-wms-srv-2-vip output from cluvfy shows suitable interface as whdc-wms-srv-1 HEARTBEAT 10.10.10.11:10.10.10.10
whdc-wms-srv-2 HEARTBEAT 10.10.10.11:10.10.10.11
whdc-wms-srv-2-vip what you entered to installer does not match what is available!

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