Frustration and disappointment with Word Mole

I happen to live in the same CANADIAN city (Waterloo, ONTario) that Blackberrys are made. I love word games and was excited that there was a pre-loaded word game on my new Blackberry, Word Mole. Well, you can imagine my HORROR (and shock and disbelief) when I spelled colour (Canadian version always includes a 'u') and the little monster mole laughed at me. I figured it must be an error so I tried "favour" and then 'flavour" and I couldn't submit either of those either. WHAT THE F????
How can a product that is MADE IN CANADA not recognise (see- Canadian spellling with an 's', not a ZED) it's own native (well, not THAT native, but you know what I mean) language???
What this means is that I constantly fail to advance b/c my time runs out because I (rightlfully so) default to the language I know. 'Favor, and color and favorite" are foreign words to me. What I don't understand is why there is no Canadian option? Why is everything geared toward American spelling? I feel betrayed and RIM the betrayor!
Also, the screens are all in American language too. I can't get my "favourites", I can only get Favorites. I don't like it and I want it CHANGED!!

jgoforth wrote:
Any suggestions for solutions other than was I have listed above would be greatly appreciated.
Try deleting your preferences file (I mean: rename, or make a backup before deleting). This page has location info:
Preference and other file locations in Lightroom 5

Similar Messages

Extremely frustrated and disappointed with my first Lenovo Ordering experience

I have been trying to place an order on Lenovos website for 1 month now and my order has been cancelled 4 times. The last order number being 4243470440.
To give a background of the situation, I am trying to order a Lenovo Yoga 2 Pro on behalf of my friend who does not have access to a US credit card yet.
The first time it was cancelled because the ship to address was a freight forwarding address. I did not know that Lenovo will not ship to one of those addresses.
SO I redo the entire order based on what the customer care person asks me to do and then it gets rejected again. So i call the helpline again and after the long wait I am told that the ship to address is different from the billing address. I need to call my credit card company to let them know this.
So I do the needful and place a third order after calling my credit card company first. This time it gets cancelled because apparently, Lenovos system now links my credit card with the freight forwarding address and has blacklisted it for life. So basically I can never order a lenovo product using that credit card again. Hence, I am advised by Pablo, an extremely rude credit card service agent to reorder using a different card.
I do the needful for the 4th time with a different credit card and to my surprise it is cancelled again. After another long hold and call, I am informed that I as a person am working for the freight forwarding company! (Who the [ Moderator Edited per forum rules.] are they to determine who i work for. I am ordering a computer not asking for keys to the US treasury). So I am blacklisted and the only way I can order a lenovo product is if I wire the money to them before hand. This is [ Moderator Edited per forum rules.]
I am a normal guy trying to order a computer for my friend and have been put through so much humiliation and torture. I am extremely disappointed at Lenovo and dont think I ever want to buy anything from this company ever.

Hi brajeshdamani,
I do not work for Lenovo. This is a peer-to-peer forum, provided by Lenovo so that members may share their experiences and help each other.
Perhaps Lenovo may be using a third party company to verify credit card purchases. In most cases these companies determine if a customer's credit card is good and if the customer has sufficient credit to make the purchase. If an item is going to be shipped to someone outside the US, this would make ordering even more difficult. Recently in the US we have seen articles in the news about stolen credit card information. The verification companies are aware of this; thus the problems customers are experiencing. You are not alone. It is really a shame that honest people have to deal with inconveniences because of criminal activity.
I don't have any suggestions for you to resolve your problem, except that perhaps you persist in contacting Lenovo to explain the situation.
ThinkPad: T530 / X1 Gen 2 / Helix - Yoga: Tablet 2 Pro (Win) / Yoga 3 Pro
If you find a post helpful and it answers your question, please click the "Accept As Solution" button.
Lenovo Advocate ~ I am not employed by Lenovo or Microsoft. I am a volunteer.
Microsoft MVP - Consumer Security
SpywareHammer

Lightroom, Assertion Fail, and my utter frustration and disappointment with Adobe

Right now it is after 3AM and I have been trying for hours to get my very expensive Adobe software to work because it decided break even though I had not changed anything since it all worked correctly last weekend.
I have been using Lightroom since it initial beta and rely on it to do my job as a photographer. I upgraded to 5.4 the day it came out, which has not been several months ago. It all that time I have not had any problems. Specifically, a week ago it was working just fine. In case this is relevant, despite having full Lightroom 5 and Photoshop CS6 licenses, I went ahead and signed up for CC while the photographer bundle was still available. Anyway, tonight I came home after photographing and event and went to start the import process only to find that Lightroom decided it wanted me to register again, and then did two "Assertion Failure" popups before completely failing to work. This happens if I just launch the application or click on an individual catalog to open it. My deadline which requires the processing of almost 800 photos is what is now this afternoon.
So far I have:
* Run through the entire Adobe provided steps listed here: Error: 'assertion failed' | Update | Windows
* Tried running the application as admin
* Rebooted the computer
* Uninstalled and reinstalled 5.4 using CC
* Uninstalled and installed 5.3 manually
* Manually installed the 5.4 upgrade on top of 5.3
* Tried Chatting with a "Customer Service" rep. This name is completely false. As a customer, the service I need is for the software that I both bought and subscribed to to work when I need it to work for my job. The person I was selected to chat with told me that they had no way to help me with any sort of technical issue and I would need to call tech support starting Monday at 5AM. This is completely insane. Why are they even available on the weekend if they can't solve technical issues? Who sits around on Friday night with issues important enough to contact support immediately that aren't technical in nature?
This is made even more fun by the fact that it would appear all or most of the Adobe website is offline right now.
At this point I am at a complete loss for how I am suppose to make this work. Any suggestions for solutions other than was I have listed above would be greatly appreciated. If some technically capable Adobe person happens to see this, I would be more than willing to provide any debug output that might be helpful.

jgoforth wrote:
Any suggestions for solutions other than was I have listed above would be greatly appreciated.
Try deleting your preferences file (I mean: rename, or make a backup before deleting). This page has location info:
Preference and other file locations in Lightroom 5

I'm having multiple crashes on my new 5s. I can't connect to my Mac Pro!! Power cord broken. How can I fix this without connecting to my MacBook? Very frustrating and disappointing. Please help!!!

I'm having multiple crashes on my new 5s. I can't connect to my Mac Pro!! Power cord broken. How can I fix this without connecting to my MacBook? Very frustrating and disappointing. Please help!!!

Hi there Rlong50,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
-Griff W.

Is firefox os support Persian(Farsi) language and keyboard with word prediction?

is firefox os support Persian(Farsi) language and keyboard with word prediction

Sorry to say that Firefox OS does not have Persian language and keyboard right now.

Trouble with Word Mole app

Disappointed to find that Word Mole doesn't work properly on my new BB Bold 9790. This is the second handset within two weeks as it didn't work on that one either! Worked fine on my old 9700. What happens is the cursor disappears every five levels then reappears on the next. This may sound silly but is very annoying. Orange aren't interested and say it's a Blackberry problem. Anyone else had this problem and what did you do about it?

I have a Bold 9900. Just got it. But when I play Word Mole, after the 5 levels, I don't have a shovel to pick up the veggies. Frustrating! And my supplier dosen't have a clue. What ever happened to Customer Service???

Very pleased and disappointed with WRT1900AC

I am very pleased, and very disappointed with this device.
I live in a three story townhouse, built using metal grids and plaster. The WAP is performing flawlessly on both bands, except for a couple of lockups when trying to reconfigure.
The problem is that the salesman gave me a bunch of dodo; He said:
1. the router supported Network Syslog; it doesn't support syslog.
2. the router supported ssh access; it does not
3. the router supported VPN; not
4. the router would support wifi access and configuration via mobile app; not
I pre-ordered the device before it was available because it sounded so good; I guess I should have known better; if it sounds too good to be true, it isn't.

I would have talked to Linksys support first or come to the forums. Salesman will tell you almost anything to make a sale. I tend to not trust salesmen. Always ask Mfr support or ask other users in the forums.
There is a mobile app for Apple...

Having problem opening my files and pictures with word 2013

I can not open my files and pictuers with office word 2013 ,everything goes to adobe and it would not allowed me to convert it to office word 2013
You can reach on [email protected] or [email protected]
thanks

Gizmo,
Select one of these files in the Finder, then press Apple-I to open a Getinfo window for it. Use the "Open With..." pull-down menu to choose Preview as the default application, then click the "Apply to All" button.
If Preview is already set as the default application, try choosing another one, clicking the "Apply to All" button, then re-do the whole thing using Preview.
Scott

Totally confused and disappointed with JSC!

Hi,
I invested my own money in JSC, so that I can convince my Department to use it. My first "real" application after doing the tutorials is a real disaster!
I used the "Performing Inserts, Updates and Deletes" to do it. In other words, I basically only changed the data source and tables. Great was my disappointment when the application would not work correctly at the point "Testing your application - Part 2". See my topic "Button update_action not setting value in Sessionbean 1" The responses I got were all good - but none worked! What I want to know is, why is all the advice I'm getting different from the code in the tutorial? Is there someting I'm missing? What am I doing wrong? Is the code in the Tutorial wrong, or incomplete? Why should the code I use in my application be different from the Tutorial? Please help, urgently!
Regards,
Johan

Hello Johan,
I can understand your frustration. What has
happened is that JSC doesn't support switching
datasources during development very well.
This is because of the JDBC datatype mapping,
JDBC url differences.
If you change the database and datasource it's safest to
regenerate the code. The URL, JDBC datatypes
will be generated based on the database schema.
You can try to fix the generated code, but not encouraged.
If you're using the same database, and change the
datasource (in the Server Navigator) there are a couple
of places where you'll need to fix the code.
One place is in the Page1 bean constructor
the other is in SessonBean1.
You'll need to change the JDBC url which is
generated.
I hope this helps,
John
JSC QA

Combined Billing Frustration and Errors with no help from AT&T

I recently had combined billing for my home phone, dsl, and wireless. I upgraded to U-verse and did not know that my old account would be cancelled and everything would be seperated out to individual bills once again. So here I am with three bills, my old combined billing, U-verse and wireless account. I paid my all three of the bills the first time. The second time the combined billing was just for a few days but I noticed that the previous payment that I had made for my wireless account had not been posted which I paid through my combined billing account. A few days after that, they shut my mobile phones off. I had to pay the bill twice to get my bill turned on. I stayed on the phone with AT&T for about two or three days. I am so frustrated with them and when I call all they do is transfer me back and forth from department to department when all I want them to do is transfer my payment to the right account so that I won't be out of an addiitional $300.00. I wish that I could cancel service with them but they are the local phone company in my area. Has anyone else had any problems like this with AT&T if so please advice me on what I need to do?

Hi there! @desireaw83 thanks for posting your concerns. I’m so sorry to hear you’re having issues with your billing. We’ll be happy to get you in touch with the group that can handle this. please private message me by clicking here and provide your name and a good contact number.
We will follow up with you within two business days.
Thanks!
Charise

When I click on a picture I get a different one. However on my external hard drive there doesn't seem to be this problem. VERY frustrating and disappointing.

My pictures appear to be a jumbled mess on my mac. What's going on? The picture I click on is not the one that appears. Thanks for any help.

If you see a message about rebuilding your thumbnail cache
Over time, iPhoto can become less efficient at accessing the photos in your library. Rebuilding the cache can help iPhoto display your photos faster, and can also resolve issues such as thumbnails that appear to be dimmed or missing.
After upgrading iPhoto, you might see a message asking if you want to rebuild your thumbnail cache. You can choose whether to do it then or come back to it later.
Important: You should back up your iPhoto library before rebuilding your thumbnail cache.
Hide
To rebuild your thumbnail cache:
If iPhoto is open, quit it.
Hold down the Option and Command keys while you open iPhoto (click the iPhoto icon in the Dock).The Rebuild Photo Library window opens.
Select at least these two checkboxes:
Rebuild the photos’ small thumbnails: This option rebuilds only the small versions of the thumbnails, such as those that appear in the photo browser when you are creating a book or slideshow.
Rebuild all of the photos’ thumbnails: This option rebuilds all the thumbnails associated with a photo, including the small ones and the thumbnails that appear in a photo album or an Event.
For information about the remaining checkboxes, visit the iPhoto Support websiteand search for “rebuilding the iPhoto library.”
Click Rebuild.Rebuilding the thumbnail cache may take several minutes.

Why is iTunes so frustrating and un-user friendly?

Hi all,
I switched from an android phone and table to the iPad and iPhone about 6 months ago and cannot believe how much easier to use they are. I've not had one single issue with Apple's hardware and honestly don't think I could live without my iPad, it's my TV, my library, my stereo, my PC. I use it for absolutely everything.
However, iTunes for Windows is one of the worst pieces of software I have ever used. I have a 2.6ghz laptop with 8gb of ram running Windows 7. iTunes is constantly hanging up my system, crashing to the desktop, taking hours to do a simple sync and tonight I have encountered an issue where iTunes is refusing to import the mp3s I have asked it to.
I have booked a call for tomorrow morning regarding the latter issue, but I really just want to know why iTunes isn't as good as their hardware. It really ruins my user experience with my Apple products. How can they get their hardware so right and their software so wrong? The maddening thing is that unless I jailbreak my products I have absolutely no choice but to use iTunes to get content onto my devices.
I've done a Google search on iTunes problems and there literally thousands and thousands of people who have been experiencing these issues year after year. Funnily enough it appears to be Windows users that suffer the most, iTunes seems to run as you would expect it to on Macs.
I'm so frustrated that if my play around with my friends new Google Nexus tablet goes well at the weekend I may sell my iPad and iPhone and return to android, that is of course if the Nexus can do what my iPad can do, and do it well.
Does anybody have any suggestions on how to make iTunes work better or have any insight into the reason why Apple does not seem to be listening to the thousands of people complaining about the iTunes software? Any input would be very much appreciated.
Thanks,
A very frustrated and disappointed iPad lover!

I totally agree. I have been an avid apple user, iPhones, iPad, iTouch, iMac and apple tv... until I get to try Samsung Note 4 and was surprised how easy to configure everything. Apple keeps on changing the set up for itunes in so many ways that busy people really don't have time to sit down and learn with it. My last iPad 4th Generation will be the last for this and will jump into Android. There are more problems that I don't have time to elaborate but if people will see the difference, they will surely give up Apple and jump into Android. The hardware quality of apple and the battery life has been noticeably diminishing. The issue on Audiobooks purchased has remained one of the problems for apple users. You can't just download the audiobooks you already purchased easily each time there is an update on the OS. I have done my research and I see a lot of people facing problems with this. If you want apple.. you should have the time to sit down and update always the software, learn the new things that keeps on changing for the better but most often conflicts with other applications that they need to ask you to download again the newest firmware and so on until you realize the gadget that is supposed to give you convenience and comfort is now taking so much of your time and will be part of your routine. On the other side, Android is not restricted... it is merely like an external gadget attached to your computer. And that makes a huge difference. I hope Apple will hear this and make iTunes not a requirement to transfer files from computer to your gadget. TIME is valuable to us as well, what is comfort and convenience if you spend most of your time attached to your gadget just because you need to keep up with it. A quarterly update or twice a year update with a specified date should be an answer to this... We should be in control of our gadgets and not be controlled by it. Apple is in control of the user... while Android users are not enslave with the gadget but controls on how we want to use them. Huge difference on that perspective.

Extremely Disappointed with Customer Service

Saturday, August 1st, my daughter called Verizon customer service to increase my internet speed. The representative helped and said the upgrade would take effect Thursday, August 6. We receive a call on the 6th and were told that we now have the increased internet speed. The internet stopped working once the upgrade took effect. It is Sunday, August 9th and we still do not have internet.
When we call, we’re informed that the call is recorded and I hope that is true. If so, I’d like a customer service manager or specialist to please review the calls that we made from our home number, {edited for privacy}, on Thursday, August 6th, Friday, August 7th, Saturday, August 8th and Sunday August 9th. I believe anyone that listens to our calls and the responses we received from the initial service representative would understand my great frustration.
August 6th, my wife called to notify Verizon that the internet is not working and to get it fixed. She went through the initial trouble shooting attempts with the customer service representative. After, the representative said that a ticket would be created and the issue would be fixed in 24 hours.
August 7th, I called and spoke to another customer service representative. This representative said that the first representative was mistaken, it takes 48 hours. The representative said there is a ticket with the central office.
August 8th, I called to follow up because it has been 48 hours and I was assured we would receive a call from a network specialist. During the call, I was put on hold and disconnected. In the beginning, I was asked for a call-back number. Why did I not receive a call back? I was again told that the first line customer service could not give me any other information than there is a ticket with the central office.
August 9th, my daughter called to get information about why we still do not have internet. We were told 48 hours and at this point, it has been well over that time period. We have not received a call back from a specialist, as promised as well. She spoke to Edward at around 9am, Pacific Time. He informed her that the central office only received the ticket today and said that we would definitely be receiving a call “soon” since it has been more than 48 hours. She asked if she could speak to the central office herself or a network specialist since he could not give her any answers. He informed her that he could not. She asked if she could speak to his supervisor because she was unhappy with not receiving any answers after 4 attempts to resolve our issue. He said that the supervisor would tell her the same thing. She said she understood that he tried everything he could but she wanted to express her frustration and displeasure with not receiving any answers. She had to ask 3 times for the supervisor. He, then, put her on hold and a moment later, the call was disconnected. Again, at the beginning of this call, he asked for a call back number. Why didn’t she receive a call back after the call was disconnected?
When my daughter initially called to increase the speed on August 6th, the first representative she spoke to had put her on hold and she was disconnected. 3 out of 7 times we tried calling Verizon, we were disconnected and not once received a call back.
1. Each representative gave us answers that were inaccurate and conflicting. We did not receive helpful or satisfactory answers.
2. Repeatedly, we were told that we would receive a call back from a network specialist within a time period, and have not.
3. On multiple calls, we were disconnected at very suspect moments during the calls, and did not receive a call back.
4. After 4 days, we still do not have internet or any inclination when my issue will be resolved.
We have no assurance that our issue is being worked. The first-line customer service representatives should receive better training to handle issues such as ours. Hearing conflicting answers from different representatives, receiving broken promises, and being hung-up on is unacceptable from any service providing business. My frustrations are enough for me to search for another service provider.

Hi busohio,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Link software and word mole for z10

I am unable to set up BlackBerry Link software for my z10. The system restarts before the installation completes. I have win7 with 4gb ram and i5 processor on my desktop.
Word mole does not exist on my z10...my favourite game.
Pls help

Ukmight is correct, there is no infestation in the Link software.
You should be complaining to your antivirus software developer for the false positive alerts.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Frustrated, irritated, disappointed and extremely ticked off 16 1/2 yr Verizon Wireless customer!!!

This is a long one, so you might want to get comfortable!
As stated in the "subject", we have been with Verizon for over 16 yrs. with NEVER a change to any other service...SOLID!!! We purchased 4 Samsung Fascinate phones at Christmas and LOVED them...until the latest update about a month ago. From that moment, it has been nothing short of hell!!! Dropped calls, no calls, voicemails on calls never received, failed receiving and sending of texts, email failures, internet malfunctions or no availability, phone locks up(happened before updates periodically, but not near as often)...the list goes on and on. Probably wouldn't have noticed the issues as much had we not had FOUR...but all four of us were having problems. After about a week or so, we went into a store and were told they didn't know anything about the issue with the phone(we had already put together the fact that it had something to do with the update!) and said they would "research" it and give us a call. The next morning we received the call stating that "yes" there were problems with the update and that we would need to come in and Verizon was offering 3 NEW phone choices as replacements. (NOT "LIKE NEW REFURB" phones...NEW PHONES) We went up to the store and picked the Charge...we are not "techy" folks, we thought it was the most like ours and then the sales persons tells us it is the best one to replace ours being a 4G and all and also stated she was surprised it was on the list as a "NEW" replacement...then the circles began. The salesperson went to order them and we were told they were out of stock and that the best thing for me to do was EVERYDAY dial *611 and ask if they were back in stock at the warehouse...not that she would continue to check, God forbid there be any customer care service...but for me to do it and she handed me a "Post it" sticky with the phone listed on it and *611...I guess in case I forgot the name and #...LOL
I called the next day and was told, "Oh, no, we can't help you here. You must go into the store directly." So, I explained what I had been told and was informed that the warehouse would sent out a message to let the stores know they must handle it in-house and not let the customer call the warehouse on this issue. I was then connected back to my local store, where apparently the call "rolled over" because it connected me back to the warehouse and that representative proceeded to tell me I had to call the store. I informed him that I had and it had come back to them AGAIN! He suggested I "try the store again", so I did. And, AGAIN, it rolled over to the warehouse...I was again connected back to the store where a "precious" sales associate informed me, "yeah, we're all out of them" and also when I explained that I kept calling the store but getting the warehouse, "yeah, when we are busy or something and don't answer, it rolls over there, sorry, you'll just have to keep trying"...!!! Then, last night while speaking with customer care Noah(who was AMAZING!!!), and after almost 2 weeks of being told that they were out of stock on the Charge phones(I'm still thinking NEW phones)...in fact, there were over 9000 in the warehouse and to let him get me connected with a technician to get these ordered out to me. I was then connected to Kevin. After going through my frustrations over the past couple weeks trying to get these phones, he informed that that I was again, misinformed and that they were in fact "out of stock" on these phones! LIVID at this point, I ask how in the world can 1 minute there be over 9000 and now NONE?!? That is when I am informed of the "like new refurbished" replacement. I can only say I lost my mind in that second!!!
I realize that we are mere shads in this ginormous pond called Verizon and my tiny $280 monthly bill is nothing in the grand scheme of what is Verizon. However, I have been a LOYAL, CONSTANT for over 16 years, spending THOUSANDS AND THOUSANDS of hard earned dollars with them and was happy to continue to do so until now. I also realize that there are 2 other phone options for us to choose from...but now it's the principle of the matter. It's one thing for me to buy a phone and after months of wear and tear, something go wrong with it and they send a "like new refurb" phone...I get that and we have used that service several times over the SIXTEEN YEARS+ we have been with Verizon Wireless. However, this is not that same issue...I bought a NEW phone and that NEW phone was working perfectly and we were all 4 completely happy with that NEW phone until an update was sent out that made the phones completely malfunction. I also realize that it was a Samsung update...but that is between Verizon and Samsung.
I think we've proven our loyalty over the last 16 1/2 yrs to Verizon...and do not feel it is unreasonable to think that they should send us NEW phones to replace this issue between them and Samsung. In the grand scheme of that, given our long history with Verizon...they stand to make another several thousands of dollars off of us, which, I'm pretty sure would offset the cost of these Charge phones. I know we are not the only ones having issues with this phone and feel everyone deserves the same courtesy with a new phone! I'm disappointed that Verizon's actions with me on this issue has me questioning my loyalty and looking at my options with other carriers...I think I've proven that I don't like change...I wish they would prove they don't like customer change and step up and send me 4 new phones!
Sincerely,
Frustrated, irritated, disappointed and extremely ticked off 16 1/2 yr Verizon Wireless customer!!!

@ spottedcatfish
April/May 1995...you do the math sweetie...
I realize that Samsung designed the update, not Verizon...however, Verizon and Samsung have an agreement with the phones offered, therefore, Verizon accepts any updates Samsungs puts out...that has nothing to do with me, until my phone is completely jacked!
If you read my post in completion, you would see where I stated that we have had on several occasions used the "like new refurbished" phones offer on our phones. This is exactly what we are doing now, except it was never stated to us in THIS instance that it was "like new", we were told "NEW"...however, it is irrelevant as being "like new" when there are none in stock to replace ours with. That was one of my points! At this time, with them being out of stock and us battling with them for TWO WEEKS over getting FOUR phones replaced...I feel they should send new ones if that's all they have in the options offered to us. So your statement of them "doing us a favor" is a pile of cow dung...but thank you for the input...
And, again, yes we still have the Fascinate because, as stated in my post, when I call *611...they cannot help with this issue...it has to be handle in the store and they say the warehouse is "out of stock" and we should just keep calling back everyday...
Thank you for your amazing reply!

Frustration and disappointment with Word Mole

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