Functions (back & stop ) are not working in production environment

Hi All ...
Some functions (back and stop) are not working in production environment, where as those functions are working in QA testing environement..please answer.. what could be the reasons for not working some functions
in production environement.
Regards,,
Krishna

Hi,
Based on the error message, it is related to the item in your production environment, then the workflow will occur exception.
As your workflow worked perfectly in your other environments, I suggest you can check if some item has is valid in the document library.
You can try to use Fiddler to track the web request and find in which item the workflow occurs exception.
Here are some detailed articles for your reference:
https://msdn.microsoft.com/en-us/library/vstudio/ee231573(v=vs.100).aspx
http://www.andrewconnell.com/blog/SP2013-Workflow-Advanced-Workflow-Debugging-with-Fiddler
Thanks
Best Regards
Jerry Guo
TechNet Community Support

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