G700 f4 problem with Excel 2013

I have a g700 laptop and wants to know why F4 & F2 doesn't work as usually with Excel 2013
Is there any possibility to find the same functionnality as I had with Excel 2010 before ?
Thanks for your quick answer
Regards
Alain
Moderator Note; subject edited.

some more information:
There was a web-site:
http://download.lenovo.com/consumer/hnt/7acn89ww.exe
to find the 7acn89ww.exe directly.
The information came from:
http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?DocID=HT080432
The content of this site was:
Function Key "F4" Cannot be Implemented with Customized Function - IdeaPad S500, Lenovo G700
SymptomFor IdeaPad S500 and Lenovo G700, customer defined special function for “F4” when playing games, but when “F4” or combination “Fn+F4” was pressed, it implemented the original windows function "close current window", no matter "Hotkey Mode" is switched to Enable or Disable.
Affected configurationsThe above symptom may occur to the following systems:
Ideapad S500, Lenovo G700
The above symptom may occur to the following software:
S500 BIOS version lower or equal 7ECN21WW
G700 BIOS version lower or equal 7ACN89WW
SolutionFor S500:
Updateing BIOS to version 7ECN23WW can solve problem.
For G700:
Updating BIOS to version 7ACN89WW can solve problem.
If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre
Country Availability
Available
Worldwide
Alias ID : IN20131126-004
Document ID : HT080432
Legacy Document ID : IN20131126-004
Last Updated : 29 Dec 2013
Copyright © Lenovo 2013, all rights reserved

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I have ran a large amount of additional tests. On my latest round of testing, I have obtained the following results:
Call received via PSTN gateway on user DID, answered by desktop client inside LAN - works.
Call received via PSTN gateway on response group, answered by desktop client inside LAN - works.
Call received via PSTN gateway on user DID, answered by desktop client outside LAN (behind NAT, DSL router) - works.
Call received via PSTN gateway on response group, answered by desktop client outside LAN (behind NAT, DSL router) - works.
Call received via PSTN gateway on user DID, answered by mobile client inside LAN - does not work.
Call received via PSTN gateway on response group, answered by mobile client inside LAN - does not work.
Call received via PSTN gateway on user DID, answered by mobile client outside LAN (behind NAT, DSL router) - works.
Call received via PSTN gateway on response group, answered by mobile client outside LAN (behind NAT, DSL router) - works.
Call received via PSTN gateway on user DID, answered by mobile client outside LAN (3G) - does not work.
Call received via PSTN gateway on response group, answered by mobile client outside LAN (3G) - does not work.
Call received via PSTN gateway on user DID, answered by desktop client inside LAN and transferred to mobile client inside LAN - does not work.
Call received via PSTN gateway on response group, answered by desktop client inside LAN and transferred to mobile client inside LAN - does not work.
Call received via PSTN gateway on user DID, answered by desktop client inside LAN and transferred to mobile client outside LAN (behind NAT, DSL router) - works.
Call received via PSTN gateway on response group, answered by desktop client inside LAN and transferred to mobile client outside LAN (behind NAT, DSL router) - works.
Call received via PSTN gateway on user DID, answered by desktop client inside LAN and transferred to mobile client outside LAN (3G) - does not work.
Call received via PSTN gateway on response group, answered by desktop client inside LAN and transferred to mobile client outside LAN (3G) - does not work.
Call made through PSTN gateway from desktop client inside LAN - works.
Call made through PSTN gateway from desktop client outside LAN (behind NAT, DSL router) - works.
Call made through PSTN gateway from mobile client inside LAN - does not work.
Call made through PSTN gateway from mobile client outside LAN (behind NAT, DSL router) - works.
Call made through PSTN gateway from mobile client outside LAN (3G) - does not work.
Call from desktop client inside LAN to desktop or mobile client (regardless of location) - works.
Call from desktop or mobile client (regardless of location) to desktop client inside LAN - works.
Call from desktop or mobile client (regardless of location) to desktop or mobile client (regardless of location) - works.
There is no difference in behaviour between normal calls and conference calls. Reproducing the problem seems to require the following:
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The only conclusion I can make is that somehow NAT makes the problem go away, but it does not affect desktop clients (on the LAN or Wi-Fi at least, I do not have a way to test them on 3G).
The PSTN gateway (Cisco UCM) could also be the problem, but it works fine in all other cases. It has 4 trunks and makes all kinds of routing decisions, but once a call is routed to/from Lync, it should not make a difference on what type of device it is answered.
I'm really baffled by this one. Perhaps the 3G thing is a service provider issue and the issue on the LAN has something to do with the internal DNS combined with the behaviour of the mobile client. Just not sure exactly what.
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=======================
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http://ocsp.verisign.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBQ%2FxkCfyHfJr7GQ6M658NRZ4SHo%2FAQUCPVR6Pv%2BPT1kNnxoz1t4qN%2B5xTcCEH6eR%2B%2FPmw5g6qZVJ2HNXK4%3D
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=========================
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G700 f4 problem with Excel 2013

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