Got email gift certificate

Got email gift certificate -- when click on redeem button and all it does is ask me to download itunes which is already on my computer

You either recieved one, or you gifted one. Have you looked at this article: iTunes Store: How to use your iTunes gift certificate

Similar Messages

  • Purchase of email gift certificate in the iTunes store - having problems?

    I tried for 15 min. to figure out how to buy an email gift certificate from the iTunes store via my Mac. I read the HELP instructions and they did not corespond with what was on my screen (and Apple presented no pictures to illustrate and use to match). Problem was this - beware - especially with the holiday shopping coming... you might end up frustrated by this too:
    If your iTunes home page is displaying via their "Just for You" personalized feature, it won't display the buy a gift certificate, etc. commands. So - turn off that "Just for You" stuff. The screen will refresh and present you with access to those purchase commands. Funky funky... both the instructions and the interface.
    Lastly, right now the purchasing engine ain't working at all. I tried to make a purchase there and the display just kept saying that there's a problem at their server level or something like that and to try again later.
    Like I said, funky...

    I have PayPal set up for purchases. I ordered the egift for email delivery to my self and keep getting the message that the purchase did not go through, contact support. I contacted them and they told me they had fixed the problem so I tried many times again and got same message. I do nto understand why there is always some problem with Itunes. Seldom is it a smooth process. This is the only account I have with constant problems.

  • I want to give an email gift certificate for a single song download ($1.10)

    Hello
    Is there a way to give an email gift certificate for less than $10 USD?
    I want to give an email gift certificate for a single song download ($1.10) and can't figure out how to do it.
    Please help
    Thanks
    Richard

    There isn't a way to purchase a gift certificate for that specific amount, but it is possible to gift one particular song to someone as a gift. You can read about it here.

  • Email gift certificate for different iTunes store?

    Hi,
    I wish to give an email gift certificate for a friend in Japan. But my iTunes store account is in US. Can I purchase the gift certificate from a US iTunes store for my friend to use on a Japanese iTunes store? If not, what is the best way to give a gift across the border?
    Please advise. Thanks in advance.
    Yitping

    Buy one directly from an Apple Retailer or Reseller Store;
    The card needs to be purchased in the country it is for. Can't purchase a gift card from Apple in the US and use it in a different country's store.
    Same as eBay (which I wouldn't recommend). The card needs to be originally from teh country it is to be used in.

  • HT2736 Are iTunes email gift certificates discontinued?

    Are iTunes email gift certificates discontinued?  I tried to purchase one but received a message: "Apple ID not eligible to purchase gift certificates.  Buy a gift card."  A message board said it's because the email certificates are no longer available.

    I would liek to assume that its due to all the fraud with the gift certificates. I recently had 2 $50 gift certificates purchased with my iTunes account and i have NEVER bought anything from iTunes before. So that would be my guess.

  • HT2736 email gift certificates

    my apple id is not letting me purchase email gift certificates. everything is set up but when I click buy. it says my apple id is not eligibile to purchase email gift certificates ???

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • I'm trying to purchase an email gift certificate and am receiving message saying that Apple ID is ineligible

    I'm trying to purchase an email gift certificate and am receiving message saying that Apple ID is ineligible

    That usually indicates the mailbox on your ISP's mail server. That's where you have to look and clean up.

  • Why can't i purchase a 2nd email gift certificate

    i purchase a gift cert to be emailed to friend. tried to buy a 2nd one for him and get message that acct is not authorized. anyone know what the problem is?

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • What do I do when my emailed gift certificate was never received???

    they never got it but i was charged!!!!

    Welcome to the Apple Community.
    Ask the recipient to check Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.
    Also see if you are able to resend the email by following these steps.
    If the problem persists, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • Cannot redeem Gift Certificate (email)

    I purchased an email gift certificate for my daughter and had it emailed to her;
    she got the email with a PIN: XXXXX and a Gift Card Number: XXXXX
    But she tries to redeem it and it says it is invalid.
    I checked the amount on the certificate/Gift Card and is shows is has the 25$, how do I get it added to her iPad?

    are you following these steps?
    1) Open iTunes.
    2) Under Quick Links on the right side of the iTunes window, click Redeem.
    3) Paste the code in the Redeem Code field and click Redeem.
    I dont think it doesnt matter even if you send it to her default email because you still have to enter the code to redeem it.
    If you are still unable to redeem it, try contacting iTunes Support. Then can surely assist you with this and it will only take a few minutes.
    https://expresslane.apple.com/Issues.do

  • I bought a gift certificate for email that didn't make it to the recipient

    used my debit card, bought an email gift certificate, and it hasn't shown up in the recipient's email yet. how can I check on that? Worried that I mistyped the email address or something...
    How long does it take to show up?

    I think it's only because you have so few authorized locations where you are. I bought mine at Best Buy in the states so I can take it into Best Buy OR any APple store I happen to be near.
    Its kinda like having a 'free refill coffee cup' that you purchased from a Tim Hortons (a chain in Canada). Easy to get a refill in Canada, won't be honored anywhere else.

  • My itunes id is not elegible to purchase a gift certificate.

    I tried to purchase an email gift certificate and I received a message saying my id was not elegible.  I tried to then purchase a printable gift certificate and got the same message.  I can purchase music and apps so why can't I purchase a gift?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Gift certificate for friend, download to same computer problem

    Hi,
    I purchased a gift certificate for my girlfriend from my own account.
    She received the email gift certificate, hit 'redeem' however the album didn't download. Unfortunately going back to the email and hitting the 'redeem' bring up a message saying this code has been used.
    Is there an issue if she trys to download the tunes onto the same computer as i have all my purchased music?????
    Thanks
    Rustybob

    First, is she logged into the account through which she redeemed the certificate and ordered the album? If so, first have her check to make sure it's not still sitting in the Shopping Cart and not actually purchased. If not, have her try the "check for purchases" command under the Advanced menu; the album may be sitting there waiting to be downloaded.
    Hope this helps.

  • E-mail Gift Certificate To Yourself?

    Is it possible with iTunes to send an e-mail Gift Certificate to yourself?
    It sounds like a weird idea, but I'd like to put £10 credit on to my own account, without going out and having to buy a physical plastic card each time.

    I have done this and it works.
    I do it because I want to make sure I don't spend more than AU$50 a month. When you just use your credit directly for purchase it's not easy to see how much you are spending over a month. You get many small transactions on your card. If you do the email gift certificate then you can see at the top of the iTunes Store how much money you have left until next time you purchase another gift certificate.
    You might want to check out whether any retailers do any specials. JB HiFi in Australia had a deal recently of 2 $30 iTunes Gift Cards for $50. Apparently they do this from time-to-time.

  • E-Mailed gift certificate

    I got a gift certificate over E-mail but there is no code for me to redeem the certificate with. It gave me a Part Number and a WEB ORDER NUMBER. Neither of which is the code that lets me redeem the money. I have those two codes proving that i got the certificate but i have no code used for redeeming that money. Can someone please help me?!?!

    Ask the person who sent you the gift certificate to have it resent (it's easy if they bought it through the iTunes Music Store).

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