Gr/ir wrong posting account-how to track error

Dear Expert,
For some PO, there were wrong posting in IR.After checked in OBYC and material master, user has already maintained the valuation class and the customizing also correct.
How this could be happened since the customizing and val.class already correct?
How to track the caused of error then?
Please advice.
Thank you.

Hi Susmitha,
You need to develop a small report for this. SAP stores the delivery information of email in SOST table.
The emails are stored in this table with message type (msgty) 'S' or 'I'.
If the emails are delivered the message no. (msgno) in this table becomes '711' or '701' or '73'. For all other message number it indicates the message is not delivered.
However the table is updated after a certain time limit (half an hour to two hours normally) to get the delivery status of the email. So you need to run the report after a certain time to get the actual delivery status of email. There may be few cases where the delivery status may be update after 24 hours also if performance is slow of the system. But normally this does happen in a normal condition. But this is the table where you can identify the delivery status of the email.
When you are sending email using FM SO_DOCUMENT_SEND_API1, SAP generates an uniques object number for each email. It can be found in the importing parameter of the FM in field new_object_id+5(12). You need to store this object number so that you can search with this in SOST table to get the delivery status.
Hope it helps.
Thanks,
Nirmalya

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