GRC10 SPM Work Item Repository

Gurus,
I have activated the standard workflow for the SPM log report review. The controller logs in and approves the work item. It is no longer listed in the Controllers inbox. Is there a way to find that request/work item after it has been processed; similar to looking up an Access request? We would like to see what comments were added to the work item or if they item was approved/reected.
Thanks

Hello,
Problem has been resolved.
First reimported again process in integration directory to have status 0 in sxi_cache.
Then debugged the mapping and realized mapping with abap class was making a function call to another destination and this destination had changed its password in SM59.
Sometimes its not far away...
Best regards,
Laurent.

Similar Messages

Listing Work Items, through End User Menu

Hi
I created a rule which will fetch all the Work Items.
The below mentioned code is used to fetch the Work Items,
<invoke name='listObjects'>
<ref>ctx</ref>
<invoke name='findType' class='com.waveset.object.Type'>
<s>WorkItem</s>
</invoke>
</invoke>
I am calling this rule through a form, so ctx value will be LocalSession.
This form is called through a Workflow.
When I am running this workflow directly from Admin Interface
ie. ServerTasks > RunTasks > myWorkFlow
This rule is working fine. The Repository Result Work Items are Listed
But the problem is arising when I call this workflow from a EndUser Interface, this is not working,
Repository Result size is 0, that means no record.
So I thought may be because of User privileges it will not work,
so I added the following code in the rule
<RunAsUser>
<ObjectRef type='User' name='Configurator'/>
</RunAsUser>
But this also, is not solving my problem.
The requirement is, that a user must see all the Active Work Items.
Please help me in this problem.
PS: I am Using IdM 7.0

Hi Everyone,
Thanks for all your help.
I have found the solution for my problem.
Earlier I was using listObject function to get the work item details, this function will only work in localSession. But when the user logs in he is not having privilege to view those details so the reult was returning as null.
Now I am using getObject function.
<invoke name='getObjects'>
<invoke name='getCache'>
<ref>WF_CONTEXT</ref>
</invoke>
<invoke name='findType' class='com.waveset.object.Type'>
<s>WorkItem</s>
</invoke>
</invoke>
This function returns me all the WorkItem details, the object is WorkItem.
With this object I can get all the details, regarding that WorkItem.
Thanks everyone for all your help.
All the details of the various functions I got from Javadocs.
Thanks again
God Bless You all.

Accessing Work Items assigned to other users from end user page

Hello Experts,
We are using Sun IDM 6.0 SP1 at our client place. Most of the applications integrated with IDM are manually provisioned, in the sense, once after all the necessary approvals are received the request will be assigned to a group of provisioners, they will manually connect to the requested application and create the account in native system. There are more than 100 such provisioners in the organization.
Current design is to assign a work item to all the provisioners (like Multi approval) and once a provisioner assigns the request to himself then the corresponding work item will be taken out from other provisioners approval queue. These provisioners login to end user page of Sun IDM to access their approval queue as only the end user page is SSO enabled.
Because of the large number of requests in the system (more than 50k) and each request having 100 work items, the number of work items in the system is huge and thus the performance of the system is very poor so we are working to change the design to bring down the number of work items in the system.
Customer is not convinced to have a dedicated person who can get all these work items in his queue and assign it to the appropriate provisioner, they are looking to have a solution something similar to the current one in which all the provisioner can see all the requests in the system and they can pick from it and assign to them.
So we are thinking to create a generic id in the system and assign all the work items to that id, and make changes to the “end user work items list” file so that all the provisioner can see the work items that are assigned to them as well as that generic id.
But for some reason I’m not getting the work items assigned to other users in the end users page. I have tried assigning all the capabilities to logged in user and tried some code changes in “end user work item list” page.
Please share if you have any sample code which can list the work items assigned to other users in end user page. Also please let me know if there is any better alternate to this problem.

Hi,
There is a option to find and get other user's workitems. Please check the attestation and remediation tab. Use the form portion from attestation page and add it in the Work item list form. This will enable to the user to search for another user's workiteams and assign it to him/her manually. (The user needs to be assigned proper admin rights)
To get all the workitems, in the system, you will need to query the repository for all the workitems.... but not sure it will be a good idea in your case as the volume is very high.
Hope it helps
Regards
Arjun

Work item not getting displayed in the portal

Hi experts,
We are creating a protoype for one of the standard HCM form for change in working time. When we initiate the process, the workflow is supposed to identify the agent(which is the manager in this case) and push the work item in the inbox of the manager.
In our issue, we are able to see the workitem in SAP inbox, but the same work item is not getting displayed in the portal.
If we try to approve from the SAP inbox, the hard coded message u201CWork item can only be executed using the Portal and the UWLu201D comes. [this comes through the method of one of the tasks 17900101 which we are using for approving the form]
We commented the message by using a Z class. Now we donu2019t get the hardcoded message, but still the workflow does not complete from here.
Can this be aan integration issue of the workflow tasks with the portal??Can someone elaborate on this??

<ItemType name="uwl.task.webflow.TS17900101.SAP_ECC" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="launchWebDynPro" executionMode="default">
      <ItemTypeCriteria systemId="SAP_ECC" externalType="TS17900101" connector="WebFlowConnector"/>
      <Actions>
        <Action name="launchWebDynPro" groupAction="" handler="SAPWebDynproLauncher" returnToDetailViewAllowed="yes" launchInNewWindow="yes" launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
          <Properties>
            <Property name="WebDynproApplication" value="ApproveFormApp"/>
            <Property name="WebDynproDeployableObject" value="sap.com/pa~asr~formstep"/>
            <Property name="newWindowFeatures" value="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no"/>
            <Property name="openInNewWindow" value="yes"/>
            <Property name="display_order_priority" value="5"/>
          </Properties>
          <Descriptions default=""/>
        </Action>
      </Actions>
    </ItemType>
You have to say to your portal team to modify their XML file as above. In simple you hvae to configure the task in the portal and in the SWFVISU txn as follows with the following vizualization parameters
Task TS17900101 and visualization type is JavaWebDynpro
APPLICATION     ApproveFormApp
PACKAGE     sap.com/pa~asr~formstep

Error while opening work item in Inbox sbwp for verifcaion of right invoice

Hi,
I am working on SAP workflow with IXOS.
I faced a problem in opening the workitem when it came into the inbox.
In nomal scenario when i click on the workitem under workflow folder in my inbox, it opens the attached document in document viewer, i can see the attached document ,and after verifying it ,i can furher process it.
But now when i click on the work item in my inbox it directly takes me to the next processing window, without opening the attached document for my verification, so i am unable to check that i am processing the right invoice.
Please help.

Yes, it was working fine before.
And also the problem generally rise in afternoon.

Error when starting work item

Hi
We are having SRM5.0.
Trying to create Contract. Workflow Without approval of contract(WS1400086)is activated and start conditions also no workflow activated.
Contract is created and getting message Contract created.
But when tried to release the contract it shows "Awaiting approval".
In Workflow log (SWI1)it shows error."Error when starting work item xxxx".
What could be the reason. Please let me know the solution if anyone of you come across such error.
Thanks in advance
Jagadish

Masa
It is maintained as General task already.
It seems the workflow task WS14000085 does not have definition.
When checked in SWDD for the above teask there are no steps defined for that workflow.
SAP says that we need to define and action for workflow WS14000085.
But what is the procedure to define the workflow.
I presume this is the standard workflow and it should be defined by default when it comes along with the SRM package.
Anyone of you know how to define the workflow and activate the same?
Regards
Jagadish

Work item never shows up in the approver queue

Hi All,
This is a specific issue to a particular user - approver. requisitioners are creating carts and are able to see that it is in approval queue. But the approver is not able to see the approval items in his queue.
We are in SRM 5.0 ECS SP15. This issue started all of recently. There has no changes in Org structure specifically to his attributes or workflow changes. Interestingly when workitem is forwarded to another approver, then that approver is able to view it. So, this tells me that this specific user has issues to view work items for approval.
Any suggestions is greatly appreciated and rewared.
Thanks
Rao

Hello Rao,
Did you check in SWI1 transaction if your particular user is defined as approver for concerned workitem ?
If you have user ID and password, can you see the workitem in SBWP transaction ?
If you use offline approval, has approval mail for this approver been created ? You should see it in SOST transaction.
Regards.
Laurent.

Urgent help req : work item id not getting passed in the method

Hi ,
I have created a subtype zcats of business object CATS and delegated it .
I have created a new method Approve1 ( with attributes SYNCRONUS & DIALOG ) in zcats which is similar in coding to Approve method of CATS ( DIALOG) .
I have include the method Approve1 of business object zcats in a standard task .
The problem is that when the eorkflow gets triggered , the workitem id is not getting passed in the method APProve1 of zcats.
Can someone please help me with this .
Points would surely be awarded .

BEGIN_METHOD APPROVE1 CHANGING CONTAINER.
DATA: WORKITEMID_IMP LIKE OBJECT-KEY-ITEMID.
DATA: WI_CHCKWI LIKE SWWWIHEAD-WI_ID.
DATA: WORKITEM TYPE SWC_OBJECT.
   <u> WORKITEMID_IMP = OBJECT-KEY-ITEMID</u>.
    SWC_GET_ELEMENT CONTAINER '_WORKITEM' WORKITEM.
    SWC_GET_PROPERTY WORKITEM 'WorkitemReference' WI_CHCKWI.
    IF SY-SUBRC EQ 0 AND NOT WI_CHCKWI IS INITIAL.
      WORKITEMID_IMP = WI_CHCKWI.
    ENDIF.
    CALL FUNCTION 'CATS_WF_APPROVAL'
      EXPORTING
        WORKITEMID_IMP = WORKITEMID_IMP
      TABLES
        CONT_IMP = CONTAINER.
END_METHOD.
hi ,
the above is the code in the method .
At the first step of execution underlined above , the work item id is appearing blank .
I think that the value is not passed to the container , but i am not sure og how to pass data to this conatiner

Work Item not getting logically deleted

Hi All,
We have created a custom workflow for PR approval at Item Level. I have RELEASE STEP CREATED as triggering event.
I have used a FORK with 5 branches with 4 wait events and min cond as 1. The inherited business object ZBUS2009 has been created with events CHANGE, DELETED. The business object has been delegated to Original Business object BUS2009.
To trigger the events like DELETED and CHANGED, I have used POSTED METHOD of ME_REQ_POSTED BADI.
When a PR Item is created the agents are determined successfully and work item is placed in his SAP Inbox. Later the PR Item has been deleted and saved the BADI Implementation is triggered and I can see the log in SWEL for DELETED event with success icon.
However when i go back to PR Item which i have deleted and see the workflow log the work item is still in the approver's inbox. but the graphic log shows that the DELETED branch of the fork is completed. I tried all options like Buffer synch, background job, queue admin etc with no success.
I did the same workflow at one of my previous clients and it is working perfectly for last 2yrs.
Can any one guide me on what could have gone wrong or what i am missing?
Thank you all in advance for help...
Regards,
Lakshmi Narayana

Hi Arghadip,
Thanks for your quick response.
The fork is having 5 parallel branchs and 1 necessary branch and is INDEED HAS NO EXTRA CONDITIONS.
Also as i mentioned the graphical log shows that the completion of BRANCH Beneth DELETED but the work item is still in approver's inbox.
Please let me know if I am missing something....
Rgds,
Lakshmi

Work Item Not getting Deleted

Hi
We have a starge issue.
We use the table SWWUSERWI to see all the work items in the user's inbox.
If we delete the work item in this table it will remove the same from user's inbox.
We have a problem now. Even after we deleted all the work items the SRM "Approval" link and the "Inbox" still contains Workitems( more than 200 ).
Is there anyother table or tCode to find the work items in user's inbox'
Thanks
Siva.

HI experts!!
The issue is solved!!!
The another user who is not with the company currenlty had maintained the user who had problem as substitue!!!.. we had to remove the substitute to solve the problem.
Thanks
Siva.

How to get all recipients of a particular work item in workflow?

Hi Abapers,
I want to get all recipients of a particular work item in workflow?
is any FM avilable for this purpose?
Regards,
Vinay.

Hi,
Please check FM SAP_WAPI_WORKITEM_RECIPIENTS
-Abhijit

How to get all kind of GP work items for all users

Dear all:
   Basing GP implementation,we can only get the single user's work item. Is that possible to get all of the users' work items,and can filter the work item via time field?
thanks a lot.

ISearchResult result=UMFactory.getUserFactory().getUniqueIDs();
               IUser iuser;
               while(result.hasNext())
                    iuser=UMFactory.getUserFactory().getUser(result.next().toString());
The above code retrives all the users from the UME
IGPUserContext context = GPContextFactory.getContextManager().createUserContext(iuser);
IGPWorkItem[] workitems = GPProcessFactory.getRuntimeManager().getWorkItems(GPWorkItemStatus.getTypeForCode("1"), context);
You will get the WorkListItems in the workitems array. The type for code which is 1 currently, must be changed according to the requirement. It is different for Completed, Inprogress Tasks, etc.
Hope this will help you!

Can I report on the AGE of open Work Items? How? Group into Buckets?

Is there a way to report on the age of open work items?
Perhaps a bar graph that has several buckets.
a.    Over 364
b.    180 to 364
c.    90 to 179
d.    1 to 89
And then a COUNT in each bucket.
For example, if a Work Item is open longer than 364 day, it would appear in bucket "a" as a count of 1. Say there are a total of 45 Work Items that were opened older than 364 days, then "45" would appear in column "a" now say that there are 100 work items open that are 1 to 89 days old, then 100 would appear in the "d" bucket.
Make sense? How can I report like this?

Hi mrpeepers,
You can use following MDX script when you create this report that uses TfsOlapReportDS
with
member [Measures].[Age]
As
IIF([Measures].[Current Work Item Count]>0,DateDiff("d",cdate([System_CreatedDate].[Date].CurrentMember .name),Now()),null)
member [Measures].[AgeRange]
as
case
when [Measures].[Age] >70 then 70
when [Measures].[Age] >60 then 60
when [Measures].[Age] >50 then 50
when [Measures].[Age] >40 then 40
when [Measures].[Age] >30 then 30
when [Measures].[Age] >20 then 20
when [Measures].[Age] >10 then 10
when [Measures].[Age] >0 then 0
when [Measures].[Age] <0 then -1
else null
end
SELECT
non empty
{[Measures].[Current Work Item Count],[Measures].[Age] ,[Measures].[AgeRange]}
ON COLUMNS,
[System_CreatedDate].[Date].[Date].AllMembers on Rows
FROM [Current Work Item]
And then, drop a Chart to report designer, select “Current_Work_Item_Count” as datafield, AgeRange as category field.
Best Regards,
Ruiz
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Sincerely,
Ruiz Yi

Report to get cumulative effort based on child items related to parent work item

We have created a new work item type called 'Release'
Release -> Features -> PBI/Bugs -> Tasks/Test Case
I have requirement to create many reports that has to filtered across the Release work item been created. We usually slice it by Area/Iteration but here the requirement is different.
For ex:
Releases Overview report:
Release name| Owner as AssignedTo| Status Indicator | Completed Work | Remaining Work | Open Impediments
I can fetch all the release work items (Work Items with System_workItemType =Release) w.r.to team project for this report. But for other calculations :
Compute Open Impediments
Find all the child items belong to the parent 'Release work item'
Pick Open Impediments (Work_Item_Count with System_workItemType=Impediment and State = Open) in that list.
Is this possible by querying olap ? Or we need to go for stored procedures for querying warehouse?
please give a fair idea to start with and good resources for learning MDX.
Thanks
Divya

Hi Divya,
Thanks for your post.
To get the Release work items and all linked Impediments, you can try to create the Work item and direct links query, under Filters for lined work items section, set Type of trees = Parent/Child, work item type = Impediments and State = Open. Please refer
to the information in this document:https://msdn.microsoft.com/en-us/library/dd286705.aspx?f=255&MSPPError=-2147217396.
For such a Release Overview report, you need create your custom report. For the MDX resource, please refer to this document:https://technet.microsoft.com/en-us/library/ms144785.aspx?f=255&MSPPError=-2147217396.
Or contact SQL Server Reporting Service experts for the better response
And you can also create the work item report using TFS API.
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Viewing ALL Open Work Items and Corresponding Approvers in System

Is there a workflow report in ECC that displays ALL open work items in the system at any given time and their approvers that need to take action?

Hi ,
SWIA - You can give a status of the workitem ( Ready , Inprocess ...........), workitem type (dialog....)
in the selection criteria and also the time then you can find all the open workitems.
And also you can check Header table SWWIHEAD it includes all the information related to workflows
but this is a lenghty process need to process object type and need to refer so many attributes.
best way is need to create one report make use of it.

GRC10 SPM Work Item Repository

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