Grey info issues

So recently just purchased a new computer and planned on importing my musice from my external hard drive to my itunes. I went to do it and all the music played but went to change some info on the songs and they were all grey. This never happened on my old dell. Does it have to do with my new computer? is it something that easily fixed? I just put a new cd on it and then imported it through the external hard drive and i was able to view and change info if i pleased. Any help would be great!

scdowd wrote:
So recently just purchased a new computer and planned on importing my musice from my external hard drive to my itunes. I went to do it and all the music played but went to change some info on the songs and they were all grey. This never happened on my old dell. Does it have to do with my new computer? is it something that easily fixed? I just put a new cd on it and then imported it through the external hard drive and i was able to view and change info if i pleased. Any help would be great!
I don't know if this will help, but I recently had what I think is a similar problem. I wasn't using an external hard drive but, rather, was using a CD that was loaded with MP3 files. I put the CD into the computer and imported the tunes into iTunes. They went in just fine - the songs all appeared in the iTunes library, etc.
But I noticed that iTunes would not "do" anything with the songs, i.e., if I tried to play a song, I got a message that the file could not be found. If I wanted to enter any info about the song, I was unable to do so, because all of the info fields were greyed out.
iTunes would play the songs IF I put the CD back into the computer. I don't remember whether I could enter info or not with the CD back in the computer.
Then it was suggested that I copy all of the tunes from the CD onto my hard drive. I did that. All problems solved. Now, I am able to play all of the tunes and change the information on them as I like, without the CD being anywhere near my computer.
Perhaps your external hard drive is the same thing as my CD. I note you say that you imported your tunes from your hard drive into iTunes. I don't see anything about the tunes being copied to your (internal) hard drive. You might think about doing that.
I hope this helps.

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