Hardware Inventory Keyboar and Mouse

Hi i have a question i want a report that have the basic information abount the workstations, so far i can obtain of the clients that have de configuration manager 2012 the CPU serial (service tag), model, ram, SO and user. from the Monitor the manufacturer,
serial number and model, but i need the serial number, manufacturer and model of the keyboard and mouse too any of you can tell me how to do this? i dont now if this information can be obtain from the registry of windows or any other place, i have search in
all the web but cant find nothing i hope you can help me.

My guess is that information will not be available; at least not for the majority of your systems. If, by chance, each individual computer installed the vendor-specific driver for their keyboard, then perhaps that information might be available in a per-vendor-specific
registry or wmi location, or perhaps buried in an almost-impossible-to-find set of characters imbedded within the pnpdeviceid for that device driver -- but again, ONLY if the per-vendor driver is installed.
For example, you can plug in an HP, Dell, or Microsoft mouse... and Plug-n-Play will detect it and the end user is happily on their way using the "Generic" mouse driver. Unless they wanted to do super-duper ultra fine control, or there was some compelling
reason to install the vendor-specific mouse driver...I highly doubt it was installed.
otherwise, look in win32_keyboard and win32_mouse on any particular systems' root\cimv2. but again... I suspect it'll just say "generic" or something equally boring. I'd be extremely surprised if you found serial number and model for keyboard
and mouse.
Question: is this really something that a manager has actually requested? If so, find out from them how important it actually is to know that. Will the company save money knowing that? Lose money less quickly knowing that? What's
the financial driver for knowing that information? Depending upon that answer, you can propose a all-out project to enforce having everyone install the appropriate keyboard and mouse driver, and appropriate actions against people that do not follow the
rules and do so. (I'm being a bit sarcastic here...I suspect no manager with a budget will actually want to devote budget dollars to such a project...)
Standardize. Simplify. Automate.

Similar Messages

Missing details in hardware inventory

Hi,
Hardware inventory details about Logical and Physical disks are not available for any of my managed workstations.
ZLM7.2 HP3 server and agents.
Is anyone experiencing the same problem?
Thanks,
Ovidiu

Brunold,
I activated the hardware-inventory-enabled and software-inventory-enabled options in ZCC as you suggested and now it works!
Running rug-getprefs on the SLED10 workstation was reporting hardware inventory was also enabled before (by default), but who knows...
As a side note, rug-getprefs on the SLES10 servers shows that hardware inventory is not enabled by default on that platform.
Thanks a lot for your help!
Ovidiu
Originally Posted by brunold
Ovidiu,
I do not know a document about the inventory process.
I just know what I saw in the logfiles and so on.
Ok when hwinfo reports the disks I think zlm should notice them as well. Have you enabled the zmd setting 'hardware-inventory-enabled' fpr the zlm cleint ?
You can run rug get at the client to check this setting.
If it is not set I would set it in the zcc / configuration / zmd settings because there you can set it globaly for all managed devices. Then you should best restart the zlm clients because I'm not sure if this settings is just activated during client startup.
If this was activated I think the zmd-mesages.log might show some error messages why the inventory is not collected. Grab it from /var/log (code 10) or /var/opt/novell/logs/zenworks (code 9). If there is not enough information the log level of the zlm client can be increased to the debug level to get more output. Search in the file for the string inventory and hwinfo.
Client settings for enhancing the debug output:
rug set log-level debug
rug set log-soap-xml true
rug set log-exception-traces true
Rainer

Config Manager Agent - after Hardware Inventory High CPU Usage with WMIPRSVE and very fast empty Battery

Hi there,
since a few days there is on some machines (40-60) a high cpu usage on one core (quad core cpu machines) with the WMIPRSVE.EXE if the HARDWARE INVENTORY CYCLE started.
i try out some tests, read some forum articles and troubleshooting the WMI management but a real problem i doesn´t see.
in some articles i read that hardware inventory runs about minutes up to more hours but some machines runs longer, someone more as 1 day.
here an example of mine PC:
at 8:07 i started Hardware Inventory Cycle, in the InventoryAgent.log i can see that some Collection Namespace are captured.
after a few minutes there stopped and does nothing round about 5.9 hours or better, after 21436.097 Seconds.
For any hints i am grateful. :)
Inventory: *********************** Start of message processing. ***********************
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Inventory: Message type is InventoryAction InventoryAgent
18.03.2015 08:09:56 11088 (0x2B50)
Inventory: Temp directory = C:\WINDOWS\CCM\Inventory\Temp\
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Inventory: Clearing old collected files. InventoryAgent
18.03.2015 08:09:56 11088 (0x2B50)
Inventory: Opening store for action {00000000-0000-0000-0000-000000000001} ...
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
CInvState::VerifyInventoryVersionNumber: Mismatch found for '{00000000-0000-0000-0000-000000000001}': 4.2 vs. 0.0
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Inventory: Version number mismatch; will do a Full report.
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Inventory: Action=Hardware, ReportType=ReSync, MajorVersion=5, MinorVersion=0
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Inventory: Initialization completed in 0.141 seconds
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Collection: Namespace = \\localhost\root\Microsoft\appvirt\client; Query = SELECT __CLASS, __PATH, __RELPATH, CachedLaunchSize, CachedPercentage, CachedSize, LaunchSize, Name, PackageGUID, TotalSize, Version, VersionGUID FROM Package; Timeout = 600 secs.
InventoryAgent 18.03.2015 08:09:56
7836 (0x1E9C)
Failed to get IWbemService Ptr for \\localhost\root\vm\VirtualServer Namespace: 8004100E
InventoryAgent 18.03.2015 08:10:02
7836 (0x1E9C)
Failed to enumerate instances of VirtualMachine: 8004100E
InventoryAgent 18.03.2015 08:10:02
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, AddressWidth, BrandID, CPUHash, CPUKey, DataWidth, DeviceID, Family, Is64Bit, IsHyperthreadCapable, IsMobile, IsTrustedExecutionCapable, IsVitualizationCapable, Manufacturer,
MaxClockSpeed, Name, NormSpeed, NumberOfCores, NumberOfLogicalProcessors, PCache, ProcessorId, ProcessorType, Revision, SocketDesignation, Status, SystemName, Version FROM SMS_Processor; Timeout = 600 secs.
InventoryAgent 18.03.2015 08:10:02
7836 (0x1E9C)
Collection: Namespace = \\.\root\CCM\powermanagementagent; Query = SELECT __CLASS, __PATH, __RELPATH, Requester, RequesterInfo, RequesterType, RequestType, Time, UnknownRequester FROM CCM_PwrMgmtLastSuspendError; Timeout = 600 secs.
InventoryAgent 18.03.2015 08:10:03
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Availability, Description, DeviceID, Manufacturer, Name, Status FROM Win32_IDEController; Timeout = 600 secs.
InventoryAgent 18.03.2015 08:10:03
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, BinFileVersion, BinProductVersion, Description, ExecutableName, FilePropertiesHash, FilePropertiesHashEx, FileSize, FileVersion, HasPatchAdded, InstalledFilePath, IsSystemFile,
IsVitalFile, Language, Product, ProductCode, ProductVersion, Publisher FROM SMS_InstalledExecutable; Timeout = 600 secs.
InventoryAgent 18.03.2015 08:10:03
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, DefaultIPGateway, DHCPEnabled, DHCPServer, DNSDomain, DNSHostName, Index, IPAddress, IPEnabled, IPSubnet, MACAddress, ServiceName FROM Win32_NetworkAdapterConfiguration; Timeout
= 600 secs. InventoryAgent
18.03.2015 14:06:43 7836 (0x1E9C)
Collection: Namespace = \\.\root\Nap; Query = SELECT __CLASS, __PATH, __RELPATH, description, fixupState, friendlyName, id, infoClsid, isBound, percentage, registrationDate, vendorName, version FROM NAP_SystemHealthAgent; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:06:43
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, AdditionalProductCodes, CompanyName, ExplorerFileName, FileDescription, FilePropertiesHash, FileSize, FileVersion, FolderPath, LastUsedTime, LastUserName, msiDisplayName,
msiPublisher, msiVersion, OriginalFileName, ProductCode, ProductLanguage, ProductName, ProductVersion, SoftwarePropertiesHash FROM CCM_RecentlyUsedApps; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:06:43
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, BankLabel, Capacity, Caption, CreationClassName, DataWidth, Description, DeviceLocator, FormFactor, HotSwappable, InstallDate, InterleaveDataDepth, InterleavePosition, Manufacturer,
MemoryType, Model, Name, OtherIdentifyingInfo, PartNumber, PositionInRow, PoweredOn, Removable, Replaceable, SerialNumber, SKU, Speed, Status, Tag, TotalWidth, TypeDetail, Version FROM Win32_PhysicalMemory; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:07:02
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Availability, Description, DeviceID, InstallDate, Manufacturer, Name, PNPDeviceID, ProductName, Status FROM Win32_SoundDevice; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:07:02
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Caption, ClassGuid, ConfigManagerErrorCode, ConfigManagerUserConfig, CreationClassName, Description, DeviceID, Manufacturer, Name, PNPDeviceID, Service, Status, SystemCreationClassName,
SystemName FROM Win32_USBDevice; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Collection: 62/74 inventory data items successfully inventoried.
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: Collection Task completed in 21436.097 seconds
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: 12 Collection Task(s) failed. InventoryAgent
18.03.2015 14:07:12 7836 (0x1E9C)
Inventory: Temp report = C:\WINDOWS\CCM\Inventory\Temp\25bf01b2-12fc-4eea-8e97-a51b3c75ba50.xml
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: Starting reporting task. InventoryAgent
18.03.2015 14:07:12 7552 (0x1D80)
Reporting: 4381 report entries created. InventoryAgent
18.03.2015 14:07:13 7552 (0x1D80)
Inventory: Reporting Task completed in 1.030 seconds
InventoryAgent 18.03.2015 14:07:13
7552 (0x1D80)
Inventory: Successfully sent report. Destination:mp:MP_HinvEndpoint, ID: {5541A94A-BED9-4132-AE54-110CB6896F02}, Timeout: 80640 minutes MsgMode: Signed, Not Encrypted
InventoryAgent 18.03.2015 14:07:13
7552 (0x1D80)
Inventory: Cycle completed in 21453.570 seconds
InventoryAgent 18.03.2015 14:07:30
7552 (0x1D80)
Inventory: Action completed. InventoryAgent
18.03.2015 14:07:30 7552 (0x1D80)
Inventory: ************************ End of message processing. ************************
InventoryAgent 18.03.2015 14:07:30
7552 (0x1D80)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Caption, ClassGuid, ConfigManagerErrorCode, ConfigManagerUserConfig, CreationClassName, Description, DeviceID, Manufacturer, Name, PNPDeviceID, Service, Status, SystemCreationClassName,
SystemName FROM Win32_USBDevice; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Collection: 62/74 inventory data items successfully inventoried.
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: Collection Task completed in 21436.097 seconds
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: 12 Collection Task(s) failed. InventoryAgent
18.03.2015 14:07:12 7836 (0x1E9C)
Inventory: Temp report = C:\WINDOWS\CCM\Inventory\Temp\25bf01b2-12fc-4eea-8e97-a51b3c75ba50.xml
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: Starting reporting task. InventoryAgent
18.03.2015 14:07:12 7552 (0x1D80)
Reporting: 4381 report entries created. InventoryAgent
18.03.2015 14:07:13 7552 (0x1D80)
Inventory: Reporting Task completed in 1.030 seconds
InventoryAgent 18.03.2015 14:07:13
7552 (0x1D80)
Inventory: Successfully sent report. Destination:mp:MP_HinvEndpoint, ID: {5541A94A-BED9-4132-AE54-110CB6896F02}, Timeout: 80640 minutes MsgMode: Signed, Not Encrypted
InventoryAgent 18.03.2015 14:07:13
7552 (0x1D80)
Inventory: Cycle completed in 21453.570 seconds
InventoryAgent 18.03.2015 14:07:30
7552 (0x1D80)
Inventory: Action completed. InventoryAgent
18.03.2015 14:07:30 7552 (0x1D80)
Inventory: ************************ End of message processing. ************************
InventoryAgent 18.03.2015 14:07:30
7552 (0x1D80)

InventoryAgent 18.03.2015 08:10:03
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, DefaultIPGateway, DHCPEnabled, DHCPServer, DNSDomain, DNSHostName, Index, IPAddress, IPEnabled, IPSubnet, MACAddress, ServiceName FROM Win32_NetworkAdapterConfiguration; Timeout
= 600 secs. InventoryAgent
18.03.2015 14:06:43 7836 (0x1E9C)
Collection: Namespace = \\.\root\Nap; Query = SELECT __CLASS, __PATH, __RELPATH, description, fixupState, friendlyName, id, infoClsid, isBound, percentage, registrationDate, vendorName, version FROM NAP_SystemHealthAgent; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:06:43
7836 (0x1E9C)
Looks like something in one or both of those wmi queries. it goes from 8:10:03 to 14:06:43 right around there. 6 hours to do that...
try running those queries from wbemtest manually; and see which one just never finishes.
Standardize. Simplify. Automate.

Lost keypresses and mouse clicks: Hardware problem?

I recently bought an Intel MBP, and I've been noticing strange behaviors with regard to keypresses and mouse (touchpad) clicks getting lost sometimes. The problems I'm having are hard to reproduce intentionally, but I can hear the keypresses and mouse button clicks when I do them, yet nothing happens. While it's possible, that I sometimes am hitting the wrong key, I have been paying closer attention lately to this problem, and of course, the mouse button kinda hard to hit incorrectly. Here are some examples of weird things I encounter:
If I click in a text field in Safari, sometimes the first keypress (and only the first) will get lost.
Sometimes, the first keypress I type right after clicking gets lost. For instance, just now, I noticed a typo in the above sentence, so I clicked on the character and hit the Delete key. The cursor was in the right place, but the delete didn't happen. I had to press the key again.
Sometimes, even when the window for sure has focus and the pointer is squarely pointing to a link, the first click on the link won't take. I have to click it again. Since Safari doesn't have adequate feedback for when you click something, that can get particularly frustrating. Similar things happen with buttons in applications or on the title bar.
If I'm using an X11 app, and I copy/paste with the clipboard, the touchpad won't respond to movement for 2 or 3 seconds afterward. This is particularly visible with "nedit". I don't think this is an "ignore accidental touchpad input" issue, because this only happens with clipboard actions; other keys don't have this effect. I haven't noticed this with native apps.
However, I have noticed in X11 and native apps, sometimes, Ctrl/Cmd-C and Ctrl/Cmd-V will be ignored. They're never ignored if I selected the text using the keyboard (shift+arrows), but if I select the text with the mouse and then use the shortcut to copy, the copy/paste sometimes doesn't happen.
I have noticed that if I am more deliberate about clicks (make sure to hold the button down longer), the probability of losing the event SEEMS to be reduced, but not eliminated. Is there a debounce circuit involved that's causing me trouble?
This kind of loss of input is unusual to me. I have a number of Windows and Linux PCs, and I've never experienced this sort of thing. I've also used a few Macs at school before I got this one and didn't notice anything weird.
Can anyone shed some light on this for me? It would seem odd that I should have to modify my keyboard/mouse using behavior when switching to the Mac. If the problem is hardware, how can I prove it? (Perhaps I could boot Knoppix from a CD and mess around a bit.) If the problem is software, is this a case of MacOS trying to second-guess user input?
Thanks!

Theosib,
Apple regularly monitors these boards, but you may never see a response from Apple directly. Assume this is a user to user forum. If you are having a problem with the computer and need a response from Apple call 1-800-APLCARE and speak to customer relations at that office if the technician is not able to satisfy your needs.
Your problem while not unheard of, is more uncommon than the boards may make you believe.
Remember, Spotlight is constantly indexing. If your hard drive is overfull, it may take longer for Spotlight to index, thus cause a multitasking delay. If you have many Dashboard widgets, they may all be trying to access the net for updates at once, and again, a delay might happen. I've written a FAQ* about several other factors which may affect Mac OS X speed, which could in theory also affect keyboard input:
http://www.macmaps.com/Macosxspeed.html
And of course, you should always check Apple menu -> System Preferences -> Keyboard and Mouse to make sure your input settings are the ones most comfortable for you when using the keyboard. It is possible a repeat rate could cause a delay.
Edit: I attempted to answer another of your questions here recently with an update:
http://discussions.apple.com/click.jspa?searchID=-1&messageID=3988468
Please take a look and see if it answers your question.
* Links to my FAQs may give me some compensation.

Is there is any way to find the data transfer from client to Configuration Manager for health monitoring and hardware Inventory

Hi
Can Configuration Manager provide a way to find the data transfer from client to Configuration Manager for health monitoring and hardware Inventory. How can I know what amount of data is consumed during that process

Place archive_reports.sms in %systemroot%\ccm\inventory\temp\ for both 64-bit and 32-bit computers.
There are two situations where you can use this depending on the type of client:
1. To keep inventory reports on a client (that is not an MP), create the following file:
%systemroot%\ccm\inventory\temp\archive_reports.sms
2. To keep inventory reports on a MP (that is also a client), create the following file:
<x>:\sms_ccm\inventory\temp\archive_reports.sms
The XML file will be saved in the inventory\temp folder.
More information on the above here: http://blogs.technet.com/b/configurationmgr/archive/2012/09/17/controlling-configuration-manager-2012-using-hidden-files.aspx

870A Fuzion Power has problem with keyboard and mouse movement only in games.

Hey guys,
recently built a new system and chose to go with the 870A Fuzion Power mainboard, everything has gone very smoothly execpt for one problem, only when I play games like Crysis 2 ect the mouse seems to jolt around now and again and the keyboard decides to stop responding if I hold down the movement keys, and this is only in game not surfing the web for example. Now, I am using a wireless mouse and keyboard but I plugged in a PS/2 keyboard and the exact same thing happened. I've installed all of the drivers that came with this board and the drivers for the mouse and keyboard. Any of you guys ever had this sort of problem or know how to fix this?
Thanks.

I bought a new Macbook pro in june 2010, I didn't have any keyboard or mouse issues prior to upgrading to 10.6.4 supposedly this update was made to fix some issues with keyboard and mouse becoming unresponsive. For me the opposite happened. after the upgrade, my keyboard and mouse (trackpad) becomes sometimes partially unresponsive or totally unresponsive. the only way to solve the problem is by completely turning of the computer and turning back on.. granted it doesn't happen very often.. generally once every about 2-3 weeks but it is still annoying though..
I didn't have a chance to use the computer too much on the previous version (10.6.3) so I don't know if it is software related or hardware related.. any thoughts?
Message was edited by: msoued

Deploying custom report for custom hardware inventory data.

Hi!
I want do the following:
1) Extend Hardware Inventory using my own *.mof file. Like,
#pragma namespace ("\\\\.\\root\\cimv2\\SMS")
[ SMS_Report (TRUE),
SMS_Group_Name ("My Inventory"),
SMS_Class_ID ("CUSTOM|My_Inventory|4.0") ]
class My_Inventory : SMS_Class_Template
[SMS_Report(TRUE)] string SerialNumber;
[SMS_Report(TRUE)] string SomeData;
2) Extend Reporting system with my own report that will use data from custom hardware inventory. For example, joins inventoried data with SCCM resources.
3) Deploy 1) and 2) programmatically to any sccm installation. So, report should not be linked to concrete data source or report server url.
If you know the tools that may help me, it will be very helpful! Many thanks!

You should ask the .rdl part from the SQL Reporting services forums, you should get better answers from there, because this isn't purely a ConfigMgr issue.
http://social.msdn.microsoft.com/Forums/sqlserver/en-US/home?forum=sqlreportingservices

Hi, I bouhgt a used Apple Power Mac G5, I want to buy a blue tooth card for the same to use wireless keyboard and mouse, i am just curious that why do i need to provide the serial number of my computer, is there any compatibilty issue?

Hi, I am new in Apple Computer, I bought a used Power Mac G5. I want to buy a blue tooth card for the same to use wireless keyboard and mouse. so why it is mandatory to provide the serial number of the machine?

Hello, Serial# not needed...
At the Apple Icon at top left>About this Mac.
Then click on More Info>Hardware and report this upto *but not including the Serial#*...
Hardware Overview:
Machine Name: Power Mac G5 Quad
Machine Model: PowerMac11,2
CPU Type: PowerPC G5 (1.1)
Number Of CPUs: 4
CPU Speed: 2.5 GHz
L2 Cache (per CPU): 1 MB
Memory: 10 GB
Bus Speed: 1.25 GHz
Boot ROM Version: 5.2.7f1

Wireless Keyboard and Mouse how to for XP Bootcamp

The promise of running Windows XP was marred by my inability to get the wireless keyboard to function in Windows during startup. Judging by the number of posts on this issue, I am not the only one who is frustrated. While didling with this issue I developed a sure fire, if somewhat un-Apple and in-elegant, way to get them to work.
First you need to create a driver disk using the latest version of Bootcamp (I used version 1.1.1) and install them under XP using a wired keyboard and mouse.
Now re-install the Apple Bluetooth drivers to make sure you have the latest version:
1. Boot into Microsoft Windows.
2. Open the Control Panel and select Bluetooth Devices.
3. In the Hardware Tab, click Apple Built–In Bluetooth.
4. Click the Properties button.
5. Click the Driver tab.
6. Click the Update Driver button and the Hardware Update Wizard will appear.
7. Choose "Install from a list or specific location (Advanced)".
8. Deselect "Search Removable media".
9. Select "Include this location this search".
10. Click Browse.
11. Navigate to c:/Program Files/Macintosh Drivers for Win XP/BthKicker/
12. Once the update is done, reboot.
Next we need to add the Apple Bluetooth Wireless Keyboard (and wireless Mighty Mouse if you have).
1. If you are using a desktop Mac, connect a wired USB mouse and keyboard.
2. In windows, open the Control Panel and select "Bluetooth Devices".
3. Turn Bluetooth Discovery to "On"
4. Make sure your Bluetooth Wireless Keyboard is on.
5. Click the Devices Tab.
6. Click the "Add"button.
7. When the "Welcome to the Add Bluetooth Device Wizard" window appears, select the "My device is set up and ready to be found" checkbox, then click Next.
8. Locate the keyboard in the list the Wizard provides, then click Next.
9. Connect and select the "Let me choose my own passkey" option.
10. Enter "0000", then click Next.
When the process has completed successfully, you will see this message: "The Bluetooth device was successfully connected". You should now be able to use your keyboard.
On your next reboot in Windows, the logon screen will come up and neither your wireless mighty mouse or wireless keyboard will work. To activate the mouse, click one of it's buttons once or twice and it will start after a couple of seconds. unfortunately keyclicks will not start the keyboard.
To get it to activate, turn the keyboard upside down and use the switch to turn the keyboard off and back on again. Wait about 6 seconds and voila! As I said, not elegant, but definately a lot better than having 2 keyboards. It would be nice if Apple could modify the firmware to start the keyboard when a key is pressed, just like the mouse.
Have fun!

Here's what apple recommends:
http://support.apple.com/kb/HT3226
Regards,
Captfred

Keyboard and mouse randomly don't work after boot

Hello there, I have been having a problem lately with the keyboard. Some times after the booting process it doesn't work, forcing me to restart my laptop even 3 or 4 times before getting it to work properly.
Here is the keyboard boot process. wich has actually a problem that I can't understand clearly.
dmesg |grep keyboard
[ 2.308714] atkbd serio0: Failed to deactivate keyboard on isa0060/serio0
[ 2.959550] input: AT Translated Set 2 keyboard as /devices/platform/i8042/serio0/input/input0
I noticed this error during the boot preocess, how should it be interpreted?
I'm sure in the kernel, the device atkbd is selected.
The synaptics mouse instead, doesn't work properly in X
My mouse is a synaptic touchpad and when I start x, instead of loading the synaptic device, xfce simply see it as ps/2. Also this happens randomly.
dmesg |grep mouse
[ 2.098008] mousedev: PS/2 mouse device common for all mice
[ 4.836233] psmouse serio1: synaptics: Touchpad model: 1, fw: 7.4, id: 0x1e0b1, caps: 0xd04773/0xe40000/0x5a0400, board id: 3655, fw id: 631163
[ 6.696381] psmouse serio1: synaptics: Touchpad model: 1, fw: 7.4, id: 0x1e0b1, caps: 0xd04773/0xe40000/0x5a0400, board id: 3655, fw id: 631163
Xorg conf:
Section "inputdevice"
identifier "synaptics touchpad"
driver "synaptics"
Option "TapButton1" "1"
Option "TapButton2" "2"
Option "TapButton3" "3"
Endsection
Any suggestion?

Welcome to Apple Discussions!
Has your keyboard and mouse quit working altogether or just when the computer is hot? And do I understand that an external keyboard and mouse will work with no problems?
And I am wondering about your computer running unusually hot. Are your fans operating properly? You might want to run the extended version of the Apple Hardware test to be sure that the fans and thermal sensors are working properly. If they are not, you will get one or more error codes.
Another thing to do to check when your Mac is unusually hot is the Activity Monitor. Select "All Processes" at the top right and check for any process running that should not be which is using lots of CPU.
I don't know if the keyboard problem is related to the heat problem or not, but I would want to know what is causing the heat problem too. Over time, excessive heat can cause damage to the logic board. It could also conceivably damage the ribbon cable which connects the keyboard and I would guess that the trackpad could also be affected. So it is important to see what is going on here. If you have been experiencing excessive heat on a regular basis, this might be the underlying cause of your keyboard and trackpad problems. If so, the heat problem will have to be fixed or the other problem will recur over time.
Try the AHT and post back with any results. Also, use iStatPro to check on your fans and make sure both are running at roughly equal speeds and that they run faster when the computer gets hot.
Good luck!

Keyboard and mouse don't work at all in 1 on 2 times!

When my computer has already been started up once and I start it up again, then the PS2 keyboard and mouse will not work, but only 1 on 2 times precisely! So one time the keyboard and mouse are working, the other time keyboard and mouse are not working. The rest works fine. Quite mysterious isn't it? Who has a solution to this?
If the power has been totally off and I put it back on again, then keyboard and mouse work properly.
I have looked into the BIOS, Integrated Peripherals for something like PS/2, I couldn't find it, I have put out several things in the BIOS, but it didn't work.
Now follows a list of everything I see when I am into the BIOS with the standard settings for integrated peripherals.
Could it help to put items on and off here?
Onboard device ->
raid config
on chip usb [v1.1+v2.0]
usb/storage support.....enabled
usb mouse support......enabled
sata 1/sata 2...............enabled
sata 3/sata 4...............disabled
ac97 audio.................disabled
mac lan (nvidia).........auto
via on board 1394......enabled
On board i/o chip setup ->
onboard fdc controller.......enabled
onboard serial port 1.........3F8/irq 4
ir function select................disabled
onboard parallel port.........378/irq 7
parallel portmode..............ecp+epp
epp mode select.................epp 1.7
ecp mode use dma..............3
I couldn't find a possibility for a hardware reset in the BIOS. It should be in PnP/PCI. Does anybody know about these things?
Computer:
AMD Athlon 64 3200+, MSI K8N Neo Platinum, nVidia FX-5200 128Mb, Aopen H600B, MS keyboard, Optical muis, Windows XP Home.

Quote from: Svenomous on 25-September-06, 23:08:26
Have you tried using a usb keyboard/mouse?
I don't use any usb, only use PS2. Maybe it is possible to use some sort of a PS2 to usb converter, but I would rather like the PS2 to work.

Keyboard and mouse freeze randomly

My keyboard and mouse freeze up for 2-4 seconds at seemingly random intervals. I could go for a couple hours without it happening, or like now, it has happened twice while writing this. If I'm typing something when it freezes, nothing I type while it's frozen ends up showing up, but if I had hit a key right when it froze, it will repeat itself until I press something else after it unfreezes. They keyboard and mouse both freeze at the same time, it's not one or the other. It has nothing to do with standby like the topic below...it can happen right after I boot up or anytime thereafter.
My hardware is an eMachines M6805 laptop (upgraded to 2GB of RAM) and just a basic Dell USB mouse and keyboard.
I tried searching the forums, but the search box on here searches the entire web for some reason even if I tell it to search TechNet, so I apologize if this has already been answered.

I just had my Desktop freeze whilst I was using Media Player minimised to the taskbar.
I came back to my PC and couldn't use the keyboard or mouse. I plugged in a wired USB mouse and this did not work either. I then used the mouse and keyboard buttons on my MCE remote and still nothing happened, actually something happened as my hard drive
became very busy, but there was nothing happening on screen. I had to reboot to get back to normal operation.
I use a Logitech Bluetooth MX500 keyboard and mouse and have been having problems since I had Windows 7, but thought it was the keyboard and mouse at fault. This is the first time that I have encountered this problem, but I have had problems with the keys
sticking, very annoying when you're in Visual Studio and it goes and deletes a load of code for you because the backspace key was the one that stuck. The cursor also randomly jumps lines occasionally and inserts text where I don't want it. This wouldn't be
such an issue if I was a touch typist and could look at the screen whilst typing, but I am not and only realise the errors when I have finished typing.
Anyway, Mine is a custom built PC(all drivers and windows fully up to date) which ran XP with zero problems:
Gigabyte mboard and graphics card (Nvidia) with I5 processor and 4GB ram.
If this was a USB hub Powersave issue, then I would still expect the hub to wake up when a new device was pugged in, so I'm going to count that fix out.
I'm not sure that the freezing was a mouse/keyboard fault, I suspect that this is more a video driver fault as the computer did become very busy doing something when I used the MCE remote, it's just the screen didn't update to show what it was doing.
I should have looked at the taskbar clock to see if the time had updated, I'll do that next time if it happens again.
I've disabled the Power Save options for the hub that controls the mouse and keyboard, perhaps this will stop the keys sticking and jumping around when I'm typing in Visual Studio.
Mick Doherty
http://dotnetrix.co.uk
http://glassui.codeplex.com

Some Hardware inventory values get translated/localized to local language of the workstation

Hi all,
I am doing hardware inventory in SCCM 2012 R2, I have included the OSArchitecture (actually displayed as "OS Architecture") property for the "Operating System" class (the Win32_OperatingSystem WMI class actually). The data gather correctly
- from Windows 6.x+ while there is nothing from Windows XP/2003, which is correct according to documentation of the WMI class. That is OK. So inventory works fine.
My problem is different - for some workstations, the value is localized. Normally, there should be just "64-bit" or "32-bit", but on some of my Czech workstations, the value is "64bitovy" or "32bitovy". This indicates
the WMI values are obtained as localized.
Though, if I try to query WMI on the problematic workstation from PowerShell, the value is in English, so the WMI can produce the English value as well, if necessary.
How can I switch SCCM Hardware Inventory to gather non-localized WMI values from all workstations?
thank you!

hello, yes, the caption is also localized.
it appears like the Display Language of the Operating System account makes the difference. If I install English language pack for OS (not SCCM client) on the client machine and switch the Display Language for the operating system profile, the hardware
inventory changes to display English 64-bit value.
It works exactly the same when querying Win32_OperatingSystem from PowerShell. If the user has his display language set as Czech, powershell returns value of "64bitovy", if the user changes his display language to English, PowerShell displays the value
as "64-bit".
So as the SCCM client runs under System account, it just queries Win32_OperatingSystem and returns what it gets to SCCM server.
One solution would be to change system display langauge to English on all workstations, but this seems like impossible.
Isn't there a method by which I would make all my SCCM clients query in English locale instead?

External keyboard and mouse not recognized after waking from sleep

This started happening all of a sudden. It was working fine before that. When I disconnect the power cable, keyboard, and then connect them back, its not recognized. To make it recognize the keyboard and mouse, I have to logout and login or restart the laptop. I looked at this related post, but the PRAM reset fix did not work for me : http://forums.macrumors.com/showthread.php?t=870482
Any idea how to fix it?
OS version: 10.9.2
MacBook Pro 13-inch Mid 2012
Processor 2.9 GHz Intrel Core i7
Memory 16GB 1600 MHz DDR3

I have a similar problem on our G3 iBook with Panther. Most of the keys don't work, and of the four or five that do, they print only gibberish.
For a while I had control of the "C" key, and I was able to start from the Installation CD-ROM. I ran Disk Utility. It found and repaired a whole bunch of permissions and reported no problem with the hard disk. But I still cannot use the keys, and since then I've lost the use of the "C" also.
Because I cannot use the keyboard, I cannot type in my administrator's password, and for that reason I cannot use System Preferences to start from the Installation CD-ROM. I did not see the Hardware Test on the CD-ROM, but it sounds interesting.
Any ideas on how to get back to the CD-ROM when my keyboard doesn't work?

Missing Hardware Inventory for client - Possible database problems

I have a few workstations with SCCM clients that didn't install correctly. Once uninstalled, and later re-installed, I can't get a hardware inventory from these workstations (windows 8). In the SCCM Console on the device's client activity, Policy Request,
Heartbeat DDR, and Software Scan are all up to date. Hardware Scan remains blank. I have many other Windows 8 VMs that report accurate hardware inventory.
In the C:\Program Files\Microsoft Configuration Manager\Logs\dataldr.log, here are some of the errors:
ERROR - attempt to update non-existent row (sp = pWorkstationStatus_DATA). Invalid command:
exec dbo.pWorkstationStatus_DATA
~Cannot process MIF XXXXXXX.MIF
I've tried removing the client, deleting the client's C:\Windows\SMSCFG.ini file, and deleting the computer entry in the SCCM console. I then waited a few days, reinstalled the SCCM client on the problematic workstation, but I get the same result: Hardware
Inventory date is blank, and errors in the dataldr.log.
I've also gone into the SQL database, and queried one of the problematic machines. There was no entry in System_DATA, System_DISC, or in WorkstationStatus_DATA. I started adding records in the database tables for one problematic machine, with the help of
the dataldr.log. Whenever there was a missing entry, I would add it. I gave up after the most recent:
ERROR - attempt to update non-existent row (sp = pBROWSER_HELPER_OBJECT_DATA). Invalid command:
exec dbo.pWorkstationStatus_DATA
I did another SCCM client uninstall, and delete the smscfg.ini. I changed the hierarchy settings for managing conflicting records to "Manually resolve conflicting records" just to *see* if anything appears. After several days, nothing appears in
Monitoring\System Status\Conflicting Records.
Is there a hardware ID stored somewhere? How can fix this problem with the database?

The errors in the dataldr.log are pretty specific about what table a record is missing during an update. If SCCM needs to update a record that doesn't exist, why not create, so SCCM can update it?
When I uninstalled the client, deleted the smscfg.ini file from the client, deleted the device in SCCM, and reinstalled the client, I get a brand new ResourceID. I kept track of previous ResourceIDs, and deleted records associated with those old ResourceIDs.
Because updating a single table will not update everything that is need. Then you will get into interesting issues where the wrong ResourceID is populated for different computers.
Running the Heartbeat discovery (discovery data collection cycle) should solved your problem by create creating the PC within CM12. if it doesn't then you have a bigger issue and you need to dig deeper into the logs to find out why.
I would start by tracking the DDR fro the computer to the MP then to the inboxes and finally into the db. This will get you started.
http://www.enhansoft.com/blog/troubleshooting-inventory-flow
Garth Jones | My blogs: Enhansoft and
Old Blog site | Twitter:
@GarthMJ

Hardware Inventory Keyboar and Mouse

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