Hardware OEM's, customized drivers, and Microsoft's future.

Has Microsoft ever thought about adding into it's OEM licensing terms a stipulation where OEM hardware builds that use cusomized device drivers, available generic driver updates be supported/customized and distributed through the lifecycle of the preinstalled
OS (and/or a specified amount of time such as 3 or 5 years)?
This sort of thing has been an issue for MS OS's for some time. Case: present personal laptop (barely over 1 year old) which uses customized graphics drivers from Intel and AMD. DX11 games set to render at less than native panel res don't scale
fullscreen without "fiddling". My understanding is this is due to a difference in DX11 API syntax (the issue doesn't affect DX9/10 games which scale full screen properly), and that this was an "early DX11 issue" that was fixed long
ago via driver updates from both Intel and AMD (Installing generic drivers "breaks" the hybrid functionality disabling the discrete GPU). This OE has not made updated drivers available (available customized drivers date to 2013 likely before
retail unit sales) on a hardware platform that was until just a few months ago still available direct from OE as a new purchase. But as often the case with OE's something might freeze over before they provide an update for a model that's been discontinued,
often they don't even seem to care about products currently for sale.
My advice is - with competing platforms gaining traction (which are generally very good at providing updates and fixes through their products' expected life cycles), I'm not sure Microsoft can afford to ignore/let this sort of stuff slide any longer.
MS, of anybody, is in the best position for force hardware OE's hand in this.
"new" licensing terms with OEMs probably less "messy" if instituted with the rollout of a new OS, or so it would seem to me...

This is Ok, over a year ago I mentioned it to my MSI contact about this and they obviously have not done anything to change the name.
It is being improperly identified.
I will tell them again...

Similar Messages

MSI Graphics Drivers and Microsoft AntiSpyware

Microsoft have released an AntiSpyware Program today.
On downloading and running this program it came up with 1 Severe warning on my PC....which I may add has an MSI Motherboard and MSI Graphics Card.
It found in C:\windows\system32\winsys.exe
KCGame(RAT)
This is what is said:
KCGame
Type: RAT
Threat Level: Severe
Author: c0ldfyr3
Description: A Remote Administration Tool (RAT) is a Trojan type of software that when run, provides an attacker with the capability of remotely controlling a user's computer (victim) over the Internet. The attacker usually has full access to functions on the victim's computer. The victim's computer usually listens on the Internet for the attacker's commands.
Advice: This is an extremely high risk threat and should be removed immediately as to prevent harm to your computer or your privacy.
File Name: DOT Application
File Path: C:\windows\system32\winsys.exe
Publisher: NONE
File Size: 135168 bytes
Now I remember that DOT application is possibly the same as Dynamic Over-Clocking Technology which comes supplied with the Graphics card drivers from MSI.
What I would like is some re-assurance that this Trojan is not within this file which was possibly supplied for an MSI product.
Anyone from MSI able to confirm this?

This is Ok, over a year ago I mentioned it to my MSI contact about this and they obviously have not done anything to change the name.
It is being improperly identified.
I will tell them again...

JDBC-ODBC Bridge Drivers and Microsoft Access

Are there any good tutorials on setting this up? Forgive me if there is one on this site - I couldn't find it. I just know (from some other sites) that it can be a pain to set up and get working right.

I mean installing and configuring JDBC-ODBC to be
able to connect to Access...I know about JDBC and
it's API. I just need to know how to configure
everything so that I can use the API.If you have a version of windows (at least back to 95) that doesn't have the MS Access ODBC driver and/or doesn't have the ODBC shell then something is wrong with your windows.

HT4407 my MBA is running windows 7 Home, 64 bit but windows is not seeing key hardware, i.e. network&sound. I followed the Apple directions "Installing Windows 7 drivers" and still no joy. Any help would be appreciated.

My MacBookAir is successfully running Windows 7 Home, 64 bit but Windows is not seeing key hardware i.e. network,sound and
camera. I have followed the Apple directions "installing Windows 7 drivers" and Windows is still not seeing hardware. Any Help would
be greatly appreciated.

Yes, I had MBA burn Apple's Window support software to a DVD. In Windows I am getting "Hardware not found" and during another attempt (using windows's update driver) "driver not found".

My solution for No Audio -- Conexant drivers and Windows 7 x64

My son and I have the L2000 laptop that came with 32 bit XP and used the Conexant chipset for Audio. I had been using an SB Audigy PCMCIA card so I am not sure when Audio was really lost; however, he noticed it when I upgraded his PC. I scoured various forums looking for 64 bit Windows 7 drivers for Conexant audio but to no avail. Microsoft and Conexant both said that HP should supply the drivers. By the way HP, the Conexant website says that they do not supply drivers even though they make the chipsets "at the request of the OEM's." Another post said that HP was not going to supply these drivers for Windows 7. The solution from HP for my model and Windows 7 was the "HP Software Advisor" which was 67MB and totaly useless. It appears that this is a very common problem. Anyway, here is what you do:
First you need 2 files which ironically enough come from HP, they are SP35558.exe and SP35558.cva They contain the Conexant drivers for Vista x64. (I subsequently have found the 32 bit drivers and the procedure should be very similar except the files are SP34789.exe and SP34789.cva). Type the following into your browser address bar ftp://ftp.hp.com/pub/softpaq/ About half way down you will find the sub-directory with these files. Just right click each one and save to your desktop.
Double click SP35558.cva and tell Windows to use Notepad to open it. Scroll about half way down to "[Operating Systems]" and after "WV64UL=OEM" insert:
W764HB=OEM
W764HP=OEM
W764PR=OEM
W764UL=OEM
( For 32 bit systems use W732HB=OEM, etc.)
I next went up about 10 lines to "[System information]" and added
SysId3=0x3091
SysName3=HP Pavilion ze2000 series
SysId4=0x3096
SysName4=Compaq presario M2000 series
SysId5=0x3097
SysName5=Compaq Presario M2000 series
SysId6=0x3097
SysName6=HP Special Edition L2000 series
SysId7=0x3093
SysName7=Compaq Presario M2000 series
SysId8=0x3093
SysName8=HP Special Edition L2000 series
I got this information from another cva file on my PC at C;/swsetup/ This is the directory where HP updates default to.
After modding the cva file, I saved it to C;/swsetup/sp35558/
I then executed the SP35558.exe file. It did not work the first time -- I missed a line in my cva file. However, I then manually installed the Conexant drivers as follows and voila I had sound, nice crisp clear sound.
Under Device Manager, right click "Multimedia Audio Device" under "Other" and choose "Update Driver" Then" Browse your PC" and "Choose from a list". Select "Sound, audio and game controllers", then Conexant, then "Have Disk" . Browse to C:/swsetup/sp35558/ and open "cp6308Ba.inf" (64bit remember). Now choose "OK" and ignore any warnings about incompatibility, WHQL, etc. Give it plenty of time, you might think you are in a loop, but you are not. Congratulations, you are done.
This question was solved.
View Solution.

I thought that I would recompile my answer and then mark this thread as solved since it was not a post about a problem but rather how I solved a very common problem that might be of benefit to others.
My son and I have the L2000 laptop that came with 32 bit XP and used the Conexant chipset for Audio. I had been using an SB Audigy PCMCIA card so I am not sure when Audio was really lost; however, he noticed it when I upgraded his PC. I scoured various forums looking for 64 bit Windows 7 drivers for Conexant audio but to no avail. Microsoft and Conexant both said that HP should supply the drivers. By the way HP, the Conexant website says that they do not supply drivers even though they make the chipsets "at the request of the OEM's." Another post said that HP was not going to supply these drivers for Windows 7. The solution from HP for my model and Windows 7 was the "HP Software Advisor" which was 67MB and totaly useless. It appears that this is a very common problem. Anyway, here is what you do:
First you need 2 files which ironically enough come from HP, they are SP35558.exe and SP35558.cva They contain the Conexant drivers for Vista x64. (I subsequently have found the 32 bit drivers and the procedure should be very similar except the files are SP34789.exe and SP34789.cva). Type the following into your browser address bar ftp://ftp.hp.com/pub/softpaq/sp35501-36000 About half way down you will find these files. Just right click each one and save to your desktop.(The 32 bit files are in a different subdirectory at ftp://ftp.hp.com/pub/softpaq/sp??????-??????)
Double click SP35558.cva and tell Windows to use Notepad to open it. Scroll about half way down to "[Operating Systems]" and after "WV64UL=OEM" insert:
W764HB=OEM
W764HP=OEM
W764PR=OEM
W764UL=OEM
( For 32 bit systems use W732HB=OEM, etc.)
I next went up about 10 lines to "[System information]" and added
SysId3=0x3091
SysName3=HP Pavilion ze2000 series
SysId4=0x3096
SysName4=Compaq presario M2000 series
SysId5=0x3097
SysName5=Compaq Presario M2000 series
SysId6=0x3097
SysName6=HP Special Edition L2000 series
SysId7=0x3093
SysName7=Compaq Presario M2000 series
SysId8=0x3093
SysName8=HP Special Edition L2000 series
I got this information from another cva file on my PC at C:/swsetup/ (This is thedefault directory for HP updates.)
After modding the cva file, I saved it to C;/swsetup/sp35558/
I then executed the SP35558.exe file and voila I had sound, nice crisp clear sound.
The use of the cva file is to streamline the driver install and it is kind of cool if it works. If you cannot find it or you are not successful the first time or you do not want to bother with modding anything, do not worry, the manual install will work for sure.
Run sp35558.exe to extract everything and let it strike out. Then go to Device Manager and update the driver manually as follows:
Under Device Manager, right click "Multimedia Audio Device" under "Other" and choose "Update Driver" Then "Browse your PC" and "Choose from a list". Select "Sound, audio and game controllers", then "Conexant", then "Have Disk". Browse to C:/swsetup/sp35558/ and open "cp6308Ba.inf" (64bit remember). Now choose "OK" and ignore any warnings about incompatibility, WHQL, etc. Give it plenty of time, you might think you are in a loop, but you are not. Congratulations, you are done.
Hope this helps.

Gentoo Linux and Microsoft Failover Clusters / Hyper-V

Hello,
Hoping there are a few people on the boards familiar with running Gentoo Linux guests under Microsoft FailOver Cluster / Hyper-V hosts.
I have four Gentoo Linux guest VMs (running kernel 3.12.21-r1) running under the Microsoft Failover Cluster system with Hyper-V as the host. All of the Hyper-V drivers are built into the kernel (including the utilities and balloon drivers) and generally they
run without issue.
For several months now, however, I have been having strange issues with them. Essentially they stop responding to network requests after random intervals. However, these intervals aren't a few minutes or hours from each other; more like days or even weeks before
one of them will stop responding on the network side.
The funny thing is that the VMs themselves on the console side still responds. However, if I issue a reboot command on the externally non-responsive VM, the system will eventually get to a stage where all of the services are stopped and then hangs right after
the "mounting remaining system ro" line (or something like that).
The Failover Cluster Manager then reports that the system is "Stopping" but the system never reboots.
I have to completely restart the HOST system so that either (A) the VM in question transfers to another host and starts responding again or (B) when the HOST comes back up I can work with the VM again.
This *ONLY* happens on the Gentoo Linux guest VMs and not my Windows VMs.
Wondering if anyone has hints on this.
Thank you for your time.
Regards, Christopher K.

Hi ckoeber,
Hyper-V has support most of Linux distribution but not all because it’s have so many distribution, until now the Gentoo Linux not in the support list, you can refer the following
KB to know more about the detail:
Linux Virtual Machines on Hyper-V
http://technet.microsoft.com/en-US/library/dn531030
Hope this helps.
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Microsoft Teredo Tunneling Adapter and Microsoft 6to4 Adapter

Hi ,
as per best practice of Cluster Hyper-v All drives on all nodes should be the same version
But I found network drivers "Microsoft Teredo Tunneling Adapter and Microsoft 6to4 Adapter" are installed one some nodes and not installed on other nodes
IP Ver 6 is enabled on all network drivers
So What should I do and How ? Install the drivers or uninstall it and how to do that ?
thanks in advance.
Ramy

Hi Ramy,
"So What should I do and How ? Install the drivers or uninstall it and how to do that ?"
Teredo is an IPv6 transition technology that provides address assignment and host-to-host automatic tunneling for unicast IPv6 traffic when IPv6/IPv4 hosts are located behind one or multiple IPv4 network address translators (NATs).
You may keep the default setting .
If you want to create a hyper-v cluster , please refer to the step-by-step guide :
http://technet.microsoft.com/en-us/library/cc732181(v=WS.10).aspx
"Before you create the cluster, we strongly recommend that you run a full validation test of your configuration. Validation helps you to confirm that the configuration of your servers, network, and storage meets a set of specific requirements for failover
clusters. You can validate either an existing cluster or one or more servers that are not yet clustered."
This step will help you to check cluster configuration .
Best Regards
Elton Ji
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

N95, Vista drivers and media player mode

HI, Sorry to double post but I'm new to this forum and not sure where this should go. I got a new N95, I installed the older version of PC suite that came on the disc with the phone. I then updated to the latest version. .83 . It works fine with PC suite I can sync things transfer files etc, however I cant use it in data transfer or media player mode (it keeps searching for drivers it cant find). These are the only modes I am interested in. This is on a fairly new laptop with Vista ultimate installed. However I tried it on another computer in my house with Vista Home Premium installed, however this time I didn't install any extra software and it detected the phone in both data transfer and media player mode without any problems.
So I'm guessing that it installed something to mess it up when I installed the original version of PC Suite. PC Suite cleaner says it isn't vista compatible but I ran it in XP compatibility mode and it appeared to do something, but I have un-installed all versions of PC Suite and it still has the same problem, I cant use system restore as it kept setting restore points whenever it installed a part of PC suite and I ran out of system restore points. So please tell me how can I get it back to normal. It looks like I'm not the only one here with a similar problem, someone must know something, Id be really grateful for any suggestions.
Thanks in advance.

09-Apr-200703:09 AM
azmi wrote:
yes, I do have same problem but I'm using N80 and winxp home, media player version 11, can anyone help us thankx
I can help I think. I just spent all afternoon yesterday with this problem and my conclusion is that in spite of what Nokia says somewhere in the installation documentation about the Media Player driver for WMP 10 working with WMP 10 "or above", it does not work with WMP 11, and if you want this functionality you will have to roll back to WMP 10 from WMP 11.
I think this may not be an option for Vista users, but for WinXP SP2 and an N80ie such as I have, here is what happened to me.
I had WMP 11 and I downloaded the driver for WMP 10 from here.
http://europe.nokia.com/A4237039
I then connected the N80ie to the PC using the C series cable that came with the phone, and when the Found New Hardware Wizard started I browsed to the location of the driver file and it announced that it had installed it, and I had to reboot. Whenever I would reboot, or even without rebooting, the Found New Hardware Wizard kept opening again, and again, and again and would seemingly have never stopped opening.
Now in retrospect I see that I wasn't installing it according to the directions, which say to right click on the WMP 10 driver file and choose "Install", but I don't think that would work any better if I had.
In the end, I rolled back to the Version of WMP that was on the machine when I installed WinXP (which was WMP 9) and then upgraded it to WMP 10.
Then following the directions for installation this time, I right clicked on the WMP 10 driver file, installed it, and it works fine.
If you open WMP 10 and choose Sync, and if the N80ie is connected via cable and Media Player mode, you will be able to choose it at the top of the right hand pane of the Sync display in WMP 10 and see the files on yor N80 plus (if the directions are correct and I understand them correctly... I haven't tried it) copy files in one direction from WMP 10 to your N80.
One thing I did differently than the rollback instructions call for... if you check here:
http://www.microsoft.com/windows/windowsmedia/player/11/readme.aspx
Step 15 under "Rolling back to a previous version of the Player" says "Click Microsoft User-Mode Driver Framework Feature Pack 1.0.0" and then click "Remove".
I found that I had "Microsoft User-Mode Driver Framework Feature Pack 1.5" installed instead of 1.0.0 and when I clicked "Remove" I got dialog box that said if I removed it a whole list of programs might not work anymore, including but not only Nokia PC Suite, and Nokia Software Updater. So I elected NOT to remove "Microsoft User-Mode Driver Framework Feature Pack 1.5", and everything seems to work OK in spite of my not doing that.
Hope this helps.
I think that Nokia needs to come out with an updated driver for WMP 11 or Vista users are out of luck if they can't roll back to WMP 10, and us XP users will have to stay on WMP 10 until that happens if we want this feature to work on our N80's.
Best Regards,
Dave

Did Lenovo and Microsoft wrongly promote us to get involved in 64bit processing? Did they mess up?

I have a "SUPER LENOVO", T500 with a 2.53 CPU, 4 GIGs of RAM, and the Vista Business 64bit OS. It now takes me much longer to get my work done than with my old notebooks.
At times my Super Lenovo is no better no better than my old Compaq with a single 10 megabyte floppy disk, of 20 to 25 years
ago. My new T500 is my 3rd T Series notebook after a T42p (2647-84U) and a T22 (23P3095). Should this be my last???
I am learning that some of the drivers and programs that Lenovo and Microsoft automaticly cause me to download, per recommendations from them, are not set up for 64Bit machines. Many of this just cause conflicts. Yesterday I learned that Fingerprint reader is one of these. Yesterday I also removed ThinkVantage Access Comm and I now have some improvements.
Support is telling me to format and start all over again. I can not see how this will improve anything in the near term.
Can someone knowlegable tell me which drivers, software and applications I should either not install or remove from my T500 to reduce the number of conflicts I experience. Furthermore, are there any plans to effectively and correctly deal with the promoted 64bit machines?
Loyal but questioning ThinkPad customer
Richard N. Kaufman

I have tried contacting the support line in the UK to get the 64bit media. Straight forward so I thought, but apparently they don't provide 64bit media for the U450p. I've phoned several times and to be honest, the service has been shockingly bad. What is the point building a laptop with 4GB RAM if you can't use it all?
On top of that I can't even seem to escalate my complaint with anyone. Tech support don't want to know and there doesn't seem to be anyone else to contact. Can anyone give me details of a complaints department or anything?
The request isn't even difficult, I don't need the one touch recovery, just a simple undoctored Windows 7 64bit disc would be perfect. If I have to lose several GB of HDD space to the one touch crap then fine, but at least give me something.
The ironic thing is that I chose Levono due to the excellent support I got when I bought a few hundred machines at work. Seems the consumer side is a world apart from that service.

Apple Customer Service and warranty exceptions

Hello all,
Whilst I love my Apple hardware and software, and have had many good experiences with them over the years, unfortunately I post today with a complaint about what I perceive to be poor customer service and product quality.
In late March/early April of 2006, I purchased a 1.83GHz MacBook Pro with great anticipation- Intel inside, Tiger OS, inbuilt webcam, and general awesomeness all round. I also purchased the 3 year AppleCare warranty, which was to be a godsend as during the following three years I would experience:
*The replacement of the battery under the original MacBook Pro battery exchange program
*The left fan on the unit dying in 2007
*The logic board itself dying in late Feb/Early March 2008, thus bricking my laptop
*Another battery replacement as the replacement for the original died before it (realistically) should have (Apple very nicely made an exception to the battery's 1 year technical warranty and replaced it for me).
Fair enough, it's a new unit and was bound to have some problems. Unfortunately, last week the logic board died AGAIN; a mere 18 months after it was replaced in 2008. The unit is out of AppleCare warranty by 5 months or so, but I was urged by forumites and friends to call Apple, who would surely make an exception for me and pay for the replacement part, given my service history with the laptop and Apple's reputation for excellent customer service.
Unfortunately, this has proved to not be the case. Calling customer service at Apple Australia I talked to Steven, who was firm to the point of rudeness when he stated that my laptop was out of warranty and Apple would cover nothing but the labour charges involved, as a "guesture of good will". When stretched, he offered me a $125 voucher if I wanted to purchase anything over $400 in the Apple store, and stressed he didn't have to do this but the company was attempting to provide good service to its customer.
Despite my argument that I forked out over $3000 for this laptop a mere three years ago and am now looking at over $1000 to repair something replaced only 18 months ago, his line was that Apple provided a warranty and that was simply that (apart from a month or two grace). Five months is apparently "far outside the warranty period".
I received no challenge to my assertion that after buying something which cost over $3000, it was reasonable for Apple to expect a consumer to pay an extra $1000 every year after the warranty finishes to replace a broken logic board. In truth, I find this near incomprehensible, considering one can buy the supposedly inferior build quality of a Dell, HP, Toshiba, etc and see it last not just beyond the warranty but another two or three years before it finally suffers something terminal.
While from a warranty perspective Apple are well and truly within their rights to refuse to pay for the part, at the end of the day I am left to pay $1000+ for a repair for something which may only last another 12 months, plus $3500+ for a new Macbook Pro with AppleCare if I want a replacement- minus of course the $125 they are offering.
I did some reading of the ACCC's website about my statutory rights and the Trade Practices act, and I note the following with interest:
*Statutory conditions (goods)*
The Trade Practices Act implies the following statutory conditions into consumer contracts:
* The goods must be of merchantable quality. That is, they must meet a basic level of quality and performance, taking into account their price and description. They also should be free from defects that were not obvious to you at the time of purchase.
* The goods must be fit for their purpose. That is, they should do what they are supposed to do and be suitable for any purpose that you might have made known to the supplier.
* The goods must match the description you were given or the sample you chose from. For example, any carpet laid must be the same quality and colour as the sample you chose from.
* You must receive clear title to the goods, including goods bought at auction. In other words, you can expect to own the goods outright and any restriction on ownership should be explained to you beforehand.
While I don't particularly want to make a big deal of things, I hardly see $3000+ for three years use and $1000 each year thereafter to be merchantible quality or fit-for-purpose! This is supposed to be a high end laptop with excellent build quality, and yet I've a secondhand iBook that has been chugging for longer without issue than this machine!
I told Steven from Customer Service that his offer didn't satisfy me in the slightest, and still put me in an awkward position with regards to repair and repurchase. He simply wouldn't budge, and refused to see things from my point of view (which another operator, Anu, was able to do and thus produce a much better response from myself). I have since asked to speak to his manager which- after initial resistance- I have been able to secure a future callback from. I have no idea how well discussions with he/she will go.
What I'd like to hear from you guys and girls is your experience with similar situations, and whether you think I've a leg to stand on with regards my replacement request or the ACCC stuff above. Again, I love my Apple products but I hardly think asking them to replace the part while I pay for labour is a big ask, given the service history and my desire to continue buying and using their products.
Love to hear your points of view on this one; thanks for taking the time to read it!
Cheers,
Dave.

Dear meacod
I have live the same, except that I Cure my MBP before it goes to die.
A lot of older participants here just talk about Aplle care, which seem the automatic thing in front of a lack of real good quality on Apple products .
But I think we pay the price, and my second hand MBP was much more expensive than a brand new PC with more ram, more Hard disk, and even a blue ray...
I don't know your mbp history, but that's sure that we are not equal, in world, with Apple customer support. France is not so great, I don't know for your country.
The only thing I think is that Apple should take care of us, as we have some unacceptable issues, for An Apple Product...
Since 1996, when Apple was almost dead, saved by Bill Gates investment !!! , I have every year promote it, and it was not easy, but I have bring to Apple between 3 to 10 customers each year..
since One year, I have stop that, because I don't believe anymore in Apple product's superiority .
Oh, yes, on the paper, it's better, the system is really good. But the overall experiment can be so bad that I don't want to loose friends, or customers...
I don't say it's always bad : I just say that it CAN BE SO BAD and that Apple DON'T take care of that...
so, for your computer, open it, check it a lot, may be it's too late, but for instance, you talked about a fan, I have solved that case just by putting oil on the fan's axe...
good luck

Seriously!?! Serious problems with the customer support and AppleCare.

I have a macbook pro. I've had it since Aug 2007, so it's old, i get it. But I'm a poor starving student and I bought the computer with the idea that it was a quality product that would last me though my studies. However, it has been the shop for repairs literally, every year, often multiple times per year, since I bought it. Everything from DVD (twice failed, more than two visits), to hard drive failure, to replacing the motherboard. That's just what I remember. The thing is a lemon.
Fortunately I bought apple care, great idea right? It was for the first year or two. However over a year before AppleCare was set to expire it started having problems over heating, freezing, and subsequently giving me that scary roll down 'restart your computer immediately screen'. It gets so hot you can't set it on your lap - it burns. I repeatedly brought it into the shop for help (the flagship one on Regents Street in London), and they couldn't seem to do anything. When I explained time was of the essence because I wanted it covered under AppleCare, they seemed unbothered, it seeed they were clearly waiting for it to expire first. Dodgy.
During the appointments they couldn't seem to replicate the issue in the shop (it take about 30 minutes to an hour to really scorch, and seems to not be related to how hard the CPU works). And said because they could see it do it, they were not able to help. Really, in the whole history of apple, I'm the only one to have a computer over heat? Really? Instead, they sent me away asking me to come back later "when it starts doing it again". Okay, as I said, it always overheats, it just takes a while to start, so unless we sit together in quiet awkwardness waiting, and waiting, it's not going to happen. And as the appointments take about three days to get so it's not like I can just pop round when it starts to happen and say, feel, it's really hot now, will you please, for the love of God, find a solution now? And it's a bit of a walk to the store, and there are no internet cafe's near by for me to go heat it up at, so it's always going to cool before I arrive. Duh.
And why is the burden of proof on me? It's like they are insinuating that I just love popping round the apple store every few months, all the vain hope that I can have a ...free part?
Still I persevered, taking it in when the problem seemed to exacerbate, and making sure I used it a bit first to get it warmed up. All the while with the warranty getting closer and closer to expiration. Finally, we got it to do it in the shop. But for a fix, they just sprayed it with air, and told me to "see if that works". It didn't. And I ask you, why is it in no other visit, they could not have come to this ground breaking solution? Did they really have to feel it get hot to realize overheating may have something to do with a clogged fan?
I should also note that they then proceeded to put it back together wrong, and I was unable to open it because a misplaced screw caused it to lock shut. It took two days to get a new appointment to get it fixed, even when I called to explain that it was their error, and I really, really, needed my laptop.
Anyway, as I said, it didn't fix the problem. So I had to go back yet again, at this point I can't remember if I was still under applecare or if it had just expired. It doesn't matter, because, again, without being able to make it get hot on their own (even though they had case history where it was clear that it had, and this was not just in my imagination, and even more case history showing it had a history of instability), they couldn't offer me any solutions. All they could do, they said, was suggest that I leave it with them for "about a week" to check it over. A week!! Who goes without a computer for a week?!?! I'm not a student in 1985.
So now, I'm sitting here writing you am email from my laptop which is sitting on a towel in my lap to protect my thighs from mac burn. The warranty has now long passed, but the problem has now finally progressed to the point that it takes much less than 30 to reach scalding point, so I could prove it if there were any point. But there isn't, because now when I call the apple people, they assure me that it must be a hardware issue (and furthermore that the apple employees should have been able to tell me this over a year ago), and unless I want to buy parts there just isn't anything that they can do. Which leads me to my next point, if the problem started while under warranty, and you have documentation of this, why do I - a poor starving student - have to pay for this just because it took you, Apple, a year and half to finally figure out the problem?
So to recap, I decided to pay the exorbitant apple costs and make the switch from PC because I thought that the stability of the machines, the so touted excellent customer service, and the superior programs were worth the cost. And to be fair, the programs are fabulous, the apps integrate smoothly, and it starts up with a flash. Unfortunately I can't enjoy any of this with my laptop on my lap without risking burning through my pants. I can only enjoy these benefits for about 30 minutes before it starts freezing due to the heat. And, a few times a year I have to make multiple journeys to the apple store (which is, to be fair, really quite a nice store) to get the latest hardware problem fixed, which means I'm often without it for days to over a week at a time. All in all, it's not worth the money to me - one of those young, hip, cutting edge media types you are trying so hard to market to - until you can fix your customer service issues, put knowledgable people in positions to help, and have the internal support systems to get it done with at least enought efficiency to keep up with the technology demands of the modern world.

It sounds as if this is coming back to Norton Security...
"LiveUpdate_solved" in "Norton 360"
The article by author "rab60" contains detailed instructions on the Live Update solution.
You might try a more thorough search of the Norton community forum... I do not use Norton and cannot comment on whether any of the solutions work.
Kind Regards,
Dragon-Fur

How to get inputted value in a RTE field on custom page and submit by REST call in 'Sharepoint hosted app'.

Hi I am facing the three questions below.
1. How to use default RTE in custom page in Sharepoint hosted app.
I saw the article of Rich text Editor (ribbon based) in a webpart in SharePoint 2013 and tried it. But it did not work well. I guess it needs code-behind setting, however sharepoint hosted app does not support code-behind.
Does anybody know how to do this?
2. In above case, I placed the below code on custom page and tried to get the field's value when submit button was clicked.
<SharePoint:InputFormTextBox ID="rftDefaultValue"
RichText="true"
RichTextMode="FullHtml" runat="server"
TextMode="MultiLine" Rows="5">
</SharePoint:InputFormTextBox>
In debugger, the returned value was 'undefined'.
var note = $('#hogehoge').val();
Is it possible to get the RTE value? If yes, please let me know how to do this.
3. I need to submit the RTE value using REST call.
In this
article in MSDN, the item creation sample treats single line text field. Does anybody know the sample for RTE?

Hi,
According to your description, you might want to use Rich Text Editor control in your SharePoint hosted app.
First of all, I would suggest you post one question in one thread to make it easier to be discussed, which would also help you get a quick solution.
Though we can add this control into a SharePoint hosted app, however, as we can’t add code behind for it, plus with the potential compatibility issues in different
browsers, I would suggest you use other JavaScript Rich Text Editor plugins instead.
Two JavaScript Rich Text Editor plugins for your reference:
http://quilljs.com/
http://nicedit.com/
If you want to submit the value of Rich Text Editor control to a SharePoint list using REST call, since the content in the Multiple Line of Text column is wrapped
with nested HTML tags, the similar requirement would also be applied to the content to be submitted.
Here is a code snippet about how to update a Multiple Line of Text column for your reference:
updateListItem(_spPageContextInfo.webAbsoluteUrl, "List018", 1);
function updateListItem(siteUrl, listName, itemId)
var itemType = GetItemTypeForListName(listName);
var item = {
"__metadata": { "type": itemType },
"MultiTextEnhanced": "<div><a href='http://bing.com/'>Bing</a><br></p></div>",
"Title": "123"
$.ajax({
url: siteUrl + "/_api/web/lists/getbytitle('" + listName + "')/items(" + itemId + ")",
method: "GET",
headers: { "Accept": "application/json; odata=verbose" },
success: function (data) {
console.log(data);
$.ajax({
url: data.d.__metadata.uri,
type: "POST",
contentType: "application/json;odata=verbose",
data: JSON.stringify(item),
headers: {
"Accept": "application/json;odata=verbose",
"X-RequestDigest": $("#__REQUESTDIGEST").val(),
"X-HTTP-Method": "MERGE",
"If-Match": data.d.__metadata.etag
success: function (data) {
console.log(data);
error: function (data) {
console.log(data);
error: function (data) {
console.log(data);
// Getting the item type for the list
function GetItemTypeForListName(name)
return"SP.Data." + name.charAt(0).toUpperCase() + name.slice(1) + "ListItem";
Thanks
Patrick Liang
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support,
contact [email protected]
Patrick Liang
TechNet Community Support

*UPDATED 7/15/04* Complete guide to bioses, drivers, and needed files for the MSI K8N Neo Platinum

Complete newbie's guide to bioses, drivers, and needed files for the MSI K8N Neo Platinum:
Last Updated: Thursday July 15th, 2004
Bioses:
(In order of date released.)
1.1b3 - (Download)
- Pre-1.1, given to reviewers to use in their reviews and benchmarks.
- Less stable, but supposedly you get slightly better overclocks.
1.1 Official - (Download)
1. This is AWARD BIOS release
2. This BIOS fixes the following problems of the previous version:
- Memory always run DDR 200 when install single side DDR on DIMM2 & DIMM3.
- Windows 2000 can't format the RAID IDE HDD when plug in Promise 378 controller.
1.2b5 - (Download)
1.2b7 - (No Download Yet)
1.2b10 - (Download)
- First attempt to fix false temperature readings. Fixes it for some people with Newcastle cores and doesn't fix it for anybody with Clawhammer cores.
1.2b12 - (Download)
- Second attempt to fix false temperature readings. Fixes it for some people with Newcastle cores and some people with Clawhammer cores.
1.3b1 - (Download)
- Another attempt to fix temperature problems?
- Possibly fixes cold boot/power light issues?
1.2 Official - (Download)
1. This is AWARD BIOS release
2. This BIOS fixes the following problems of the previous version:
- System can't resume from S3 sometimes when install USB device.
- Support K8 Sempron CPU.
- Turn off keyboard LED in S3.
--Quick Guide for flashing BIOS, provided by MSI--
1. Create a MS-DOS boot diskette, then copy the the .exe and the bios file to the floppy disk. Both of these files can be found in the package you downloaded.
2. Press "Delete" and go to BIOS setup while computer bootup.
Check BIOS advanced features and see if BIOS flash write control is enabled
(This option must be enabled. If you can not find this setting, it means the BIOS can be
flashed.)
3. Boot from MS-DOS boot diskette and get a:\> prompt.
4. Type "", then press ENTER
5. The flash program will then ask "Do you want to save BIOS?", please press "N" for no. The when you see Press 'Y' to program or 'N' to Exit, please press "Y" to continue.
6. After flashing complete, remove floppy and reset the system .
7. Press DELETE or F1 when prompted at first reboot after flashing.
8. Load BIOS optimized defaults, then save settings and exits.
Drivers & Needed Files:
(Note: All these drivers are for Windows XP.)
Leaked Nvidia nForce3 Chipset Drivers Version 4.40
(Please use at your own risk, these are LEAKED drivers. Password for the .zip file is "ocworkbench rules". Also, you will need to rename the WinXP_2K folder in IDE to either WinXP or Win2K else the installer doesn't pick it up.) Thanks for the link Wonkanoby!
*NEW* Leaked Nvidia nForce3 Chipset Drivers Version 5.03
More leaked drivers? Seems some parts of the drivers are older and some are newer.
1. Windows XP Service Pack 1A (Web Install) -or- Windows XP Service Pack 1A (Full Install)
2. Microsoft DirectX 9.0b (Web Install) -or- Microsoft DirectX 9.0b (Full Install)
3. Nvidia nForce3 Chipset Drivers Version 4.24
4. AMD Athlon 64 Processor Driver Version 1.1.0.14
5. Nvidia Video Card Driver Version 56.72 -or- Omega Nvidia Video Card Driver Version v1.5303
(The Omega drivers are third party drivers optimized for gaming, most prefer these over the standard Nvidia drivers.)
5. ATI Video Card Driver Version 4.7 -or- Omega ATI Video Card Driver Version 2.5.51
(The Omega drivers are third party drivers optimized for gaming, most prefer these over the standard ATI drivers.)
6. Onboard Sound Driver (Realtek AC'97 Audio Codec) Version A3.61
It is HIGHLY reccomended that you install the drivers/needed files in the order listed above. Please note that there are two #5's because you either install one or the other depending on your video card, do not install both of them.
You will come across a problem here though. You can't install the chipset drivers without installing the Windows service pack and DirectX first, but the Windows service pack and DirectX installs need the internet to download files and you won't have working internet until you install the chipset drivers. Here's what I did to get around this. Instead of downloading the web install versions of Windows service pack and DirectX, download the full version and and put them along with all the other drivers on a backup hard drive or burn them to a CD, this way you will have all the drivers you need when it's time to install them and none of them will require the internet to download files.
Another note when installing drivers. Apparently the Nvidia chipset drivers also come with drivers for the onboard sound, but people seem to agree that the Realtek onboard sound drivers are better. When you are installing the Nvidia chipset drivers, just be sure to uncheck the box for sound drivers when it asks you which drivers you would like to install. Now you can safely install the Realtek drivers without any chance of conflicting sound drivers. Thanks for the tip Wonkanoby!

Quote
Originally posted by RLiu818
Quote
Originally posted by Deviation56
Quote
Originally posted by RLiu818
You CAN install the nforce drivers BEFORE installing SP1. The only requirement to install the nforce drivers is DX9.
So is SP1 still recommended to install before the nforce drivers?
The installer still reccomends to install it beforehand for full USB 2.0 functionality... I would have put what you said in there but I wanted to keep it as simple as possible.
oh. IIRC the installer just says USB 2.0 will be fully functional after SP1 is installed. So after you install SP1 you go into device manager and u click update driver and it will auto search and update the driver.
Simplicity-wise, i guess its pretty much equal. It might take less preparation to just copy DX9 full onto a CD and install that first, then nforce driver, then right away you have yoru internet connection.
but i dunno.. i guess i will try it your way this time when my RMA"d board comes.
i will be fomratting and doing a fresh install later on today and will let you know if i come across any problems

Can no longer install drivers and touch screen not working anymore

I have the HP 520-1130ea all in one PC. Its a touchscreen. I have Windows 7 home premiun 64 bit operating system.
it has been working fine for the last two years and on Friday 11th april, i connected my android tablet (samsung Galaxy tab 7.0) to my pc and it could not install the drivers so my PC could not see the tablet. Last week this worked ok. I attach my tablet to my pc using a USB cable and transfer files by usb transfer. I dont use any software at all.
I have tried to reinstall the drivers for the android tablet and i get the error code that the drivers were found but they cant be installed. Access denied.
I have also tried to restore my pc to the last time everything worked ok which was just a week before the problem started, but the restore has failed on 4 occassions.
I have now deleted all updates on my PC from last week and i think I have deleted something or failed to allow something to isntall (a box popped up when i restarted the computer after the update delete which I ignored)
No my touch screen no longer works.
I plugged in an external hard drive to back up my computer and I also could not install the drivers for that too. this just happened today.
My printer is connected to my PC and that still works ok.
I have been battling with this for 4 days now and ploughed the internet for solutions and no hope in sight!
I have also tried:
1. installing optional updates. no luck there. also some of the updates failed
2. giving myself full control on the system 32 folder in windows.
I am the administrator on the PC.
HELP PLS!!!

Hi compnewbie,
Welcome to the HP Forums!
Thank you very much for your thorough post and detailed steps! I see that you are not being able to install drivers, and I would be happy to assist you!
The first suggestion I will make is to boot your computer in Safe Mode. To do this, please follow this document on Windows 7 Safe Mode. No extra software will be loaded, which will make this driver issue easier to troubleshoot. In Safe Mode, try to connect your external drive.
If you still cannot connect your external drive (or any other USB device), I recommend following this resource on Testing for Hardware Failures (Windows 7). This should help diagnose any potential hardware problems with the computer.
If you are not able to detect any hardware problems on your computer, please follow this document on Restore files from a backup.
Please re-post with the results of your troubleshooting, and I will diligently follow up with you!
Best regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Audigy 4 - Vista drivers and software urgently nee

you know... i have this sound card (Audigy 4 - non pro) for over one year now, AND i don`t have a good driver and software for windows vista home premium x64. last driver for this sound card is:
. Creative Sound Blaster Audigy series Vista Driver 2.2.0002 (38.30 MB) 6 Mar 07.
i mean... 6 mar. 07
how long do i have to wait for you, to relase all the software it is on windows xp oh, this audigy 4 was not intended to use with vista, wright and you want everybody to buy that x-fi sound card with another set of problems in windows vista. nice marketing solution. good for you ONLY.
i`m just tired waiting. my card doesn`t work as it should, nor as it worked in windows xp.
i need all that software. all of it, working under vista. PRONTO!
you will provide that software, or you just lost me as a customer, and along with me, alot more.
btw, daniel_k was only helping people, by providing drivers and software YOU couldn`t, or you just didn`t wanted to. stop deleting his posts or links to the drivers made by him.
just stop that abbusi've marketing strategy, by not releasing software for older sound cards, and forcing customers to buy your new products. no, that wouldn`t happend.

http://forums.creative.com/showthread.php?

Hardware OEM's, customized drivers, and Microsoft's future.

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