Haven't received any Gamers Club Coupons

I renewed in November 2013 and I didn't get any coupons for December which didn't bother me too much.  I kind of figured it would take some time to get back into the system.  Now it is February and I still haven't received any coupons from the monthly "issues".  I know they don't send out the magazine anymore but I haven't gotten any e-mails containing any coupons either.  I know that my e-mail on file is correct because I received other GC e-mails.  Just no coupons to be had.  I am really disappointed because obviously that is a big part of the value of paying to be in the GC.  I know for a fact of the last 3 sets of coupons I missed I would have used at least 6 of them.

Hello noone13,
Thank you for signing up for Gamers Club Unlocked.  I'll be happy to answer your question today.
As you are aware, the @ Gamer benefit was discontinued for new or renewed Unlocked subscriptions last November.  The coupons were a part of the magazine, and are not being sent separate from it.  I am sorry for any misunderstanding in this regard.
For a full list of your new Unlocked benefits, please see our link below.
My Best Buy Gamers Club Unlocked Enhancement
Best regards,
Mike|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

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    I signed up about 6 months ago to receive student coupons. I used a valid student email ending in .edu and it says email accepted. Haven't received any emails. I've checked spam folder and everything. I signed up again a few days ago and still no emails. None.
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    I was disappointed to read that, after confirming your email, you didn't receive your College Student Deal coupons. Six months is a long time to wait for them, so I’m glad you reached out to us for assistance.
    After pulling up your Best Buy account using the email address you provided when registering for the forum, I see that you reached out to another one of our support teams for assistance earlier today, and they were able to resend you a link containing your student coupons. If you have not received that though, please send me a private message with your contact information and your .edu email address so I may see what our options may be from here. Please know you may send me this message by logging into the forum and clicking on the blue button included in my signature below.
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    Thanks for joining Gamers Club Unlocked!  We're happy to have you in the program, and I'm sure you'll continue to love the benefits.
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    I should be able to locate any purchases attached to your My Best Buy account, so I will look for that pre-owned game purchase, and I will send you a private message with information regarding that title and the trade-in you had completed.  Please watch for a private message from me shortly.
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     Private Message

  • Re: Never received my Gamers Club coupons, signed up in May

    I'm in this same boat. There's actually a strategy guide I wanted to buy, but realized I never actually got my coupon for one. I also signed up in May.

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    Welcome to the My Best Buy Gamers' Club Unlocked program! If you enrolled in May, then you definitely should have received your welcome packet by now -- they typically only take 2-3 business days to arrive by e-mail.
    I've sent you some information, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
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     Private Message

  • Never received my Gamers Club coupons, signed up in May

    I signed up back in May during one of the sales on the subscription and never received my coupon packet. I assumed it was not included since I got it on sale, then was just recently informed that I should have received it.

    Hi debood,
    A belated welcome to the My Best Buy Gamers' Club Unlocked program! It typically only takes 2-3 business days for welcome packets to arrive by e-mail, so you certainly should have received yours by now.
    I've sent you some information, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
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    Hello Julesbrasil,
    I was disappointed to read that, after confirming your email, you didn't receive your College Student Deal coupons. Six months is a long time to wait for them, so I’m glad you reached out to us for assistance.
    After pulling up your Best Buy account using the email address you provided when registering for the forum, I see that you reached out to another one of our support teams for assistance earlier today, and they were able to resend you a link containing your student coupons. If you have not received that though, please send me a private message with your contact information and your .edu email address so I may see what our options may be from here. Please know you may send me this message by logging into the forum and clicking on the blue button included in my signature below.
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     Private Message

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