HDMI playback device retriveal

I have a hp pavilion elite e9120y and have accidentally deleted the hdmi playback device option in the choices. How do i retrieve the option?

Hi rIntsn,
I think you can get it back by doing an application/driver recovery. Here is a link to an HP Support document on how to use the driver or application recovery feature.
Just install the Audio related software and hardware drivers.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

Similar Messages

No HDMI Audio, Failed to Play Test Tone, Can't Change Default Playback Device

Hello, I'm experiencing some real trouble with my HP Pavilion dv6-2160us (with the i3-330M, no dedicated graphics) Windows 7-64 bit, SP1 PC, and I would greatly appreciate some assistance.
I've created a new thread because, despite the fact that many other people have experienced a problem similar to this and have posted what worked for them, nothing has worked for me.
The Problem(s):
My main problem is that I cannot get any audio to play from my PC to my HDMI HDTV.
When I plug my HDMI cable into my PC and TV, the TV is recognized in Playback Devices, but nothing can play to it.
When I try to test the TV in playback devices, I get a "Failed to play test tone" error.
Additionally, I'd like to mention some other odd behavior that I think may be a part of the main problem.
In Playback Devices, I cannot change anything. I can't disable or enable a device, I can't set default playback or communication devices, and I can't save changes inside device properties. Every time I try to change something, like the default playback device, nothing happens or the changes are immediately reversed.
The Question:
How can I get audio to play over HDMI on my PC (It's not a problem with the TV, my other HP machines play audio over HDMI to it just fine.)?
What I've Tried:
I have tried:
Changing the default playback devices, which I'm unable to do
Running the Windows 7 Audio Playback troubleshooters from within a clean boot state
Uninstalling and reinstalling the Intel(R) Display Audio driver
Uninstalling and reinstalling the IDT High Definition Audio CODEC
Uninstalling the IDT PC Audio program from Programs and Features
Disabling the IDT High Definition Audio CODEC
Nothing has worked.
The drivers I have are the latest issued by HP
How can I get this working? I would really appreciate some assistance.
I'm at the point where I'm ready to try pretty technically-involved suggestions, so, please feel free to post those.
Your expertise is greatly appreciated.
Thanks.

Hi @dskrobow,
Welcome to the HP Forums!
It is a terrific place to find answers and suggestions!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that you are connecting a HDTV but you do not have any audio.
Here are two links that may help.
HP Notebook PCs - Using Two or More Video Displays in Windows 7
HP Notebook PCs - Troubleshooting HDMI Display and Sound Issues.
Have you ran the HP Support Assistant ?
Have you ran the Windows troubleshooter?
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Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Playback devices Hdmi test no sound

When I enter playback devices and select ati hdmi output the click the congifure button and select 5.1 and perform a test no sound comes out of my speakers
The Hp pavillion dv6-4023Tx notebook is connected through hdmi to my blueray surround sound which is connected to my tv.
Please help

@Camilad
I hope you have and had a wonderful holiday.
Okay for your sound problem, it is possible that something else may have been inadvertently deleted when you disabled the Bluetooth. It is hard to say for sure.
I did find this page which is directly related to what you describe. In it is mentioned driver updates and BIOS updates.
Resolving No Audio Device is Installed Error in Windows 7
Here also is the driver page for your notebook, where you can find those that you need.
HP ENVY 14-3010tu SPECTRE Notebook PC Drivers
Let me know if that helps.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

W540 no HDMI audio in playback devices

Hello,
i am trying to get the miniDisplayport to pass audio. i have a minidisplay port to HDMI adapter, a HDMI cable and a TV that i know can recieve HDMI audio.
however, there isnt an option for HDMI/displayport in the listing of playback devices:
what can i do?
thanks,
Tom

Assuming your W540 has an nVidia discrete graphics chip, the miniDP port is part of the nVidia graphics digital audio hardware, not the Realtek HD Audio analog (i.e. speakers/headphone) hardware. Have you installed the latest nVidia drivers?
I have a W530 and not a W540, but I would think if you had the proper current nVidia drivers installed it would also have included not only the graphics driver but the HDMI audio driver as well in the package. When you connect the TV with the miniDP->HDMI cable you should see that digital audio option available in "playback devices".
Here's my own experiment a while back, connecting my own W530's miniDP output through a miniDP->HDMI cable (I don't use and adapter + HDMI cable, I use a simple straight-through cable with miniDP at one end and HDMI at the other) to my Panny 65VT50 HDTV. Note that the digital audio option from nVidia was checked as the default in "playback devices", and I DID get sound from my TV.
Note that on my W530 I DO NOT USE OPTIMUS!!! I have "discrete graphics" specified in the BIOS, and the built-in Intel HD4600 graphics is NOT BEING USED AT ALL!! The Intel graphics doesn't show up in Device Manager, nor does it show up in nVidia Control Panel. Again... I DO NOT USE OPTIMUS.
I run strictly using the nVidia K1000M on my W530, and am using the latest nVidia retail graphics driver 340.66 downloaded from the nVidia driver site and installed with my W530 in "discrete graphics" mode. Thus the miniDP connector on the W530 is guaranteed to be controlled by the K1000M, both for external monitor/TV video as well as for external digital audio.

Issue: Playback devices window

Re. Toshiba Satellite L755-S5277
Issue: No audio over HDMI cable.
Regular Toshiba W7 Home original Toshiba software re-install from HD.
Observation: Playback devices, shows only "Speakers Conexant Smartsudio HD Default Device", and nothing else.
Questions:
1. Is there supposed to be anything other than "Speakers Conexant Smartsudio HD Default Device" in the Playback devices window ? Yes / No
2. If yes, then what ?
Thanks.
Windows 7x64 Home Premium
Toshiba Satellite L755-S5277
Dynadock U Mod. PA3575U-1PRP
Solved!
Go to Solution.

Jerry,
Your suggestion to reinstall the Intel Display driver was very helpful.
Thank you.
In the playback window, now appears "Sharp HDMI...",
and now I have audio at the TV, but I have to disable the "Speakers Conexant..."
in order to get the sound to stop coming from the laptop,
and instead come from the TV.
Previous to the Audio problem, this was somehow happening automatically
whenever I connected the HDMI cable, now I need to manually disable the "Speakers Conexant...".
It there some configuration that would make this process automatic again ?
Windows 7x64 Home Premium
Toshiba Satellite L755-S5277
Dynadock U Mod. PA3575U-1PRP

The Audio playback device HDA Intel (ALC268 Analog) doesn't work.

Every time I login to KDE through KDM, the notification gives me this message: "The Audio playback device HDA Intel (ALC268 Analog) doesn't work. Falling back to default"
Everytime I try to play an audio file, the notification gives me the same message.
But everything else such as system sound, online video work.
What can I do to make it work?
thank you for your help

I have the same problem under the same conditions the original poster described. However, under System Settings -> Multimedia -> Device Preference I don't have default as device listed. The devices I can pick are:
-Esound (ESD)
-HDA Intel (STAC92xx Analog)
-HDA Intel, NVIDIA HDMI (HDMI Audio Output)
-Jack Audio COnnection Kit.
I can also pick HDA Intel (NVIDIA HDMI) when I check 'Show advanced devices'
When I use Esound I have sound for a while, until after a random time it falls back to the underlying device, which makes sound disappear. When I use HDA Intel (STAC92xx Analog), it falls back immediately on logging in and the other choices do never fall back, but when I use them, I have no sound at all. After I loose sound when Esound falls back to another device, sometimes writing sudo /etc/rc.d/alsa restart gives sound back, but mostly I need to relog/restart the X-Server to get sound back.
Is my issue related to the original poster his problem? And how can I fix it?

Assigning Playback Device to iTunes

Is there a way to tell iTunes (or Vista) to use a specific playback device rather than the "default" specified under the control panel and playback devices? I'd like iTunes to use the PC speakers, rather than the HDMI that other programs will be defaulting too.
Thanx

thanks..but it doesn't quite work that way.....in my case..I have m-audio mobile pre as my main output...the windows audio..at the bottom right task bar is set to the mobile pre... yet, in all other applications that I use, the windows drivers are simply skipped, since I can select the m-audio as a default. I can completely mute or not run the default windows driver on everything but iTunes..and yes I realize that the windows default in my case is acting as a simple gateway to my m-audio driver, but it makes no sense to me why a selection panel can't be added to itunes itself... this would actually open up iTunes to multiple instances on one computer..out different drivers..that part means nothing to me, but illustrates that it runs through channels that it doesn't have to..and takes resources that it shouldn't need.I can work with it..but it seems that we need to advance software by making it more specific in the future.

Internal speakers not appearing in playback devices (cant play sound)

my volume icon says "no speakers or headphones are plugged in"..I have not been able to get any type of sound from my laptop. I have a Toshiba model Satellite L505...64 bit windows 7 . In my playback device tab the internal speakers arent there only realtek hdmi output (ATI HDMI Audio not plugged in ) is what it says below. & I dont want to use that at all. If you could help I'd be very appreciative!

Try reinstalling the sound driver:
Realtek Audio Driver for Windows 7 (32/64) Version: 6.0.1.5904 Posted Date: 2009-08-03 Release Date:...
You might also want to try these suggestions:
Windows 8 - Troubleshoot no sound with Windows Audio Troubleshooter
No sound from speakers or headphones
- Peter

No Digital Output available in Playback devices (USB audio device)

If one has USB audio device with coax/toslink out, with proper drivers (like ie TurtleBeach Micro Advantage) available & installed then Digital Output is available to select in Playback devices. (and one can play AC3/DTS to external amplifier with ie
VLC or MPC-HT with AC3Filter DS filter)
But some USB devices (ie Phonic Digitrack -
http://www.phonic.com/en/digitrack.html ) do NOT come with drivers (as Windows has default build in). Digitrack uses TI
Burr-Brown USB Audio Codec 2906 -
http://www.ti.com/product/pcm2906
Sadly these Windows drivers do NOT have a clue about what the device actually has as inputs/outputs
So even it had coax digital out & the sound IS send via it, the actual data send is in right way, not recognized/played correctly by Digital Amplifier (AC3/DTS)
Does anybody know of a hack to make Digital Out available?
Seb

Hi,
Generally speaking, An Audio Device do need more driver besides USB driver to make itself work properly. In terms of your situation, USB driver is not enough to make your Audio Device works properly. I think S.Sengupta
is right. Actually it would be better to contact Digitrack support to confirm its product compatibility with Windows 7.
Roger Lu
TechNet Community Support

No Sound Device/Playback Device --At the end of my rope

First let me state that I've tried several methods to fix my problem already, and none appear to help or work, I've followed the advice given by several others, and I'm really not sure what I can do at this point. I even bought a new Soundcard thinking it would solve the problem...but it has not.
If I were to go into Device Manager right now, Windows detects TWO Audio Devices:
Soundblaster Xi-Fi Extreme Audio
Vinyl AC '97 Codec Combo Driver (WDM)
The latter I can easily disable in BIOS on Startup, but this does not help me one bit.
I have checked my Sounds and Audio Devices:
No Audio Device/No Playback Device/Sound Recording is Soundblaster/Midi is Creative SoundFont Synth/No Voice Playback/Voice Recording is Soundblaster.
I have checked my Services (Local):
Windows Audio Service is "Started" and set to Automatic?
I have checked other media devices and get errors regarding "Direct Sound" or "Wave Out".
Regarding the programs related to my drivers, I have tried to uninstall them and reinstall them in Safe Mode but this has not helped. In particular one of the programs VIA Audiodeck (related to my onboard audio) cannot seem to find certain files to uninstall itself, aside from the fact it couldn't run when I installed it in the first place. (In part I'm looking for a free program that can uninstall stuff that can't be uninstalled the usual way).
Finally I've discovered I'm getting errors in trying to check for Windows Updates (even though I have Service Pack 3 now). Windows Automatic Updates says it's "On" but doesn't show up.
I don't really know what the root of my problem is, as I've tried uninstalling and reinstalling my drivers several times (even attempted to?clean up the registry from leftover fragments). I've used programs like Belarc Advisor and Driver Scan but these don't tell me what to do or how to proceed. I'm at my wit's end here.

I'm not sure what anyone here can do
Nothing. These are user to user forums, of which Apple employees do not take part in.
Does anyone know who I can EMAIL about this,
Nobody...Apple does not offer email support/correspondence. Call support and ask immediately to speak to customer relations.

Loss of sound due to no playback devices following an system update.

I have a Model #: 23-c055, Product #: H4A31AA#ABA. My machine was updated over the weekend with an automatic update and now my playback devices for both video and audio are gone. The selections within Device management are not available for selection to modify. HELP!

Nina, welcome to the forum.
You should go into Control Panel / Sound and check to assure that your sound device is selected as the Default. This is most likely what has changed. Here is how to reset the default device:
Instructions:
1 Press the "Windows Key" and "R" keys simultaneously to load a Run box
2 Type "mmsys.cpl" and click "OK." This loads Windows Sound and Audio.
3 Click the "Sound" tab.
4 Click the drop-down menu under "Sound Scheme" and select "Windows Default."
5 Click "Apply" and then "OK" to save the changes.
Please click "KUDOS Thumbs Up" if I have helped you and click "Accept as Solution" if your problem is solved.
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Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

Bluetooth headset pairs, but is not available as playback device

Hi there
I am trying to pair and use my MEElectronics Runaway bluetooth stereo headset (with microphone) with my Zbook. I am following the instructions at MEElectronics available here http://www.meelec.com/Articles.asp?ID=352#ytplayer
I make the device discoverable and am able to pair the devices.
I select the device in Windows and it says 'connecting to device' then 'configuring device'. Then
'This device has been successfully added to this computer. Windows is now checking for drivers and will install them if necessary. You may need to wait for this to finish before your device is ready to use. To verify if this device finished installing properly, look for it in Devices and Printers.'
I click on Devices and Printers, and find the Air-Fi Runaway.
I click on volume system icon to select it as a playback device, but it is not listed there.
How do I guarantee that Windows actually downloads and installs the drivers to make this work? It doesn't appear to be doing so automatically as per what happened above.
Thanks in advance for any assistance you can provide.
Tronica

hello,
the reason the driver is not installed is because there is no windows 7/8 64bit driver available .
I have the same problem with another kind of headphones, soundpeats qy7 .
I keep searching and hoping that maybe a driver will be completed and published .

Playback Device

Hi I was on skype and tried to call someone but it ended call before it rang and said problem with playback device now i have no sound.
model hp 2000-2b44dx notebook
Paul

Hi Paul,
Welcome to the HP Forums!
For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
Thank you for your query, I will try my best to assist you.
I understand that you are experiencing an issue with your playback device. You did provide your exact model of computer which is great, but you did not tell me what operating system you are running and if it is a 32 or 64 bit system. You can run the HP Support Assistant to help with updates and resolving issues. You can also run MS Fix It to help, if you are running Windows 7. If you are running Windows 8 you have a built in troubleshooter.
Press the Windows key +C to open charms
Type troubleshoot playback device and press enter
Follow the on screen prompts.
Here is a link to Using Skype to Make Voice and Video Internet Calls (Windows 8) that may be of assistance. Please provide your operatitng sysem if you require further help.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Problem playback device

Hi new to skype, unable to have my first video chat. Message coming up "problem with playback device"
grateful if anyone can help.
Thanks

I'm not sure why that's occurring. You might want to upgrade your video drivers as well, but I don't know anything about your video or make/manufacturer of your computer based off what you gave me.
You can try the following to see if it will help:
Dell's ADI 198x Sound Drivers (The latest Soundmax drivers I could find - Feb 2011)
Even if you computer is not a Dell, they may install fine.
http://www.dell.com/support/drivers/us/en/19/DriverDetails?driverId=R297758#
Directx 9c
http://www.microsoft.com/en-us/download/confirmation.aspx?id=8109

How do I get Independent Headphone to be the default playback device in Beats Audio?

In the Beats Audio control panel (I own a Pavilion dv7-4051nr) the only option listed for Independent Headphone is default communication device. The only time I have been able to enable Independent Headphone for sound playback was through Windows Media Player (Tools>Options>Devices>Speakers>Properties). I thought the audio was superior and played louder compared to using the Speakers and Headphones as playback device for headphone listening. However, the next time I logged on and attempted to play a CD with Independent Headphone there was no sound output despite the fact that the Independent Headphone volume control on the taskbar indicated it was working. When I switched to Speakers and Headphones, sound was delivered to the headphones as normal.

Copy everything from your old computer, or your backup copy of your old computer, to your new one.

HDMI playback device retriveal

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