He comprado una pelicula en iTunes Store, y cuando reproduzco suso dicha no puedo verla en pantalla completa
He comprado una pelicula en iTunes Store, y cuando reproduzco suso dicha no puedo verla en pantalla completa?
Yo no se como ni por que, pero de repente de un dia para otro se ha resuelto y ya me aparece toda mi musica, y yo no toque ya nada mas, no lo se, es extraño.
Lo importante es que ya funciona, aunque por si solo se ha arreglado. Curioso.
Similar Messages
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He comprado una cancion en Itunes Store y al descargarla obtengo: Se ha producido un error desconocido -1450.
Tendras que comunicarte con el Soporte Tecnico de Apple a travez de expresslane.
https://expresslane.apple.com/
Ahi haz click en iTunes, luego en iTunes Store, Compras Facturacion y Canje, y finalmente Calidad del Contenido comprado.
Ahi podras contactar al Soporte para que vean si pueden reembolsarte la compra.
Como nota adicional, no existe Microsoft Offce para iPad. Hay alternativas como son los programas de Apple, Pages, Numbers y Keynote. -
this also happens when i try to logon to the apple store on my itunes on the computer.
In the course of your troubleshooting to date, have you worked through the following document?
iTunes Store: "An unknown error occured (-9808)" -
COMO PUEDO TENER UNA PELICULA DESCARGADA EN MI IPOD TOUCH EN ITUNES?
Descargue una pelicula en itunes, ahora que conecto el ipod touch a mi ordenador y descargo mis compras no aparece la pelicula que compre,
Goolge translate:
The problem is that a few days ago I bought the iPod Touch 5th generation 16 GB, download "CamWow" and "rhetoric". Activity to rhetoric, the screen is blank, I can not take my picture, my iPod only has front camera, do not know how to shoot, and if I can add a edit, but can not save. Do not tell me it's only payment, because that is not researched and. Do not tell me it's because under many applications and will not process well, and I took a lot of rhetoric and not yet served. What else can it be? I hope answers, thanks.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Nos gustaria saber el procedimiento para la venta de nuestras peliculas en itunes store, segun tenemos entendido es factible, mas que peliculas serian documentales.
Francisco, Please see this Apple document: iTunes: Sell Your Content.
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New iPhone will not connect to iTunes Store. Not able to activate
I bought my iPhone 3 weeks ago from an AT&T store and use it everyday. It works fine. I bought one for my wife 2 days ago from the same AT&T store and it does not work. After spending 2 + hours on the phone with Apple level 1 and 2 support, the final diagnosis is a bad sim card. (Apple phone support was very good and very professional) They are in process of sending me a box to mail the iPhone in for service and I am confidant they will fix the problem. I am disappointed, however, the iPhone did not work out of the box and I now have to wait for service on a brand new iPhone.
Has anyone experienced the following problem?
When connected to iTunes, the iPhone is not able to connect to the iTunes store and I receive the following error message, "We could not complete your iTunes request. The network connection timed out. Make sure your network settings are correct and your network connection is active." I was not able to activate it.
The iPhone screen itself shows the iTunes logo and the sync connector. iTunes does not give me the ability to activate the phone nor make any changes to it. iPhone shows up in the device listing, but that is it. There are no settings in iTunes for making changes or setting up the new phone.
When I plug my iPhone into the computer, everything works fine. The new iPhone does not. I tried everything Apple recommended including: Resetting the phone and deleting / reinstalling iTunes, but nothing worked. So, here I am waiting for service on a brand new iPhone that I have paid for and am paying for monthly service, but cannot use. Kind of stinks...
Anyone have a similar problem?2 things
one they will overnight you the box and give you a overnight box to send to them (fedex)
two call them back they will also overnight you a free iPhone loaner for the next few days if you ask -
Can I use 2 different countries alternatively in one iTunes Store account?
Thank you very much in finding time to read (and possibly answer) this query of mine. My iTunes Store account is Philippine-based (even though I live in Dubai right now) ever since I had one and most of my apps we're purchased in that store. However, since a there are a lot of apps and most especially eBooks which I could only get from the US iTunes Store, I am planning to alternatively change the country of my account from Philippines to US and vice versa whenever I need to update apps on a specific store. But my default country would still be in the Philippine iTunes Store. Is that possible? Can I still read my purchased eBooks (from the US iTunes Store) for my iBooks app even if I revert back to the Philippine iTunes Store? Because the eBook selection for the Philippine iBookstore *****! It doesn't offer popular titles or new ones for people to read. Anyway, I've got my auntie's US address for me to be able to make a US iTunes Store account and I'll be using a iTunes gift card for my purchases since I don''t have a US-based credit/debit card with me.
I'd be so grateful to anybody who could give me specific answers to my specific questions on this post.
Thanks in advance!
- STEPHEN, 24, DUBAI, UAEIt is illegal to access an iTunes Store in one country from another country. I know what you are doing, so I'm informing you that doing so is a violation of law.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
Billing policy is the same for the iTunes and Mac App Stores. -
I keep getting the following error messages on my Mac when I try to redeem a song code: "We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again later." and then, "We could not complete your iTunes Store request. An unknown error occurred (-50)."
Hello, constance132.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I could recommend when receiving error -50.
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X: ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista: \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7: \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP: \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
If you encounter this issue while while downloading Digital Copies using Windows:
Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. -
Can no longer access itunes store to update apps through itunes OR on iphon
I just updated to the 2.2 software on the iphone. Ever since, any time I try to update an application (or even check for updates) I get a message saying itunes can't connect to the store, check my network connection, etc. I get the same problem if I try to check for updates directly from the iphone or from itunes on my computer. I see many people are having problems with the itunes store. I assume that since I am having the same problem on my phone and on my computer, and since so many other people are having problems, that this is some kind of problem with Apple and not with my set up. However, I have not seen anyone else mention problems connecting from their phone the way I am.
Other than upgrading to 2.2 there is nothing different about my system - accept I did also try upgrading to the newest iTunes. The problem happened with version 8 and with whatever the current version is. I am using Vista - I never had any problem like this before.
Any help or comments would be much appreciated.I am also having this problem, i can no longer search for app's updates through the latest release of itunes 8.0.2 and also the latest iphone 3g update version 2.2 - this has been going on for about 15 hrs now. If i try to update through my iphone the the page eventually times out or comes up with "unable to connect to itunes store"., If i try through itunes itself, the windows comes up with the progress bar type thing and accessing itunes store, then after a while just comes up with "iphone sync complete, Ok to disconnect" - but i'm not syncing my iphone i'm trying to update the apps.....
Come on Apple get your act sorted out... -
Unable to log into itunes store (0x80092013) and update problems
I am having problems logging into the itunes store using itunes 10.6.0.40 in Wndows 7 in the uk which results in the error message shown below:
'We could not complete your itunes store request. An unknown error occurred (0x80092013). There was an error in the itunes store please try again later"
However, I am able to browse the itunes store without any problems (this does not require logging in).
In addition selecting the menu item Help > Check for updates in itunes results in the message "The itunes server could not be contacted. Please check your internet connection or try again later'
I also have two ipods and an ipad and clicking on the <Check For Update> button on each of them within itunes results in the error message "The ipod update server could not be contacted. Make sure your network settings are correct and your network connectivity is active or try again later".
In trying to fix the above problems I have tried the following:
Re-installed itunes
Ran ipconfig /flushdns
Changed my dns entries to use dynamic dns entries and also tried googles settings (8.8.8.8 and 8.8.4.4)
Put entries in the hosts file for gs.apple.com etc
Reset the winsock using the command netsh winsock reset
Turned Norton smart firewall off completely
Ensured interent settings were set to 'Check for server certificate revocation' was unticked and "SSL 3.0" and "TLS 1.0." were both ticked
General internet connectivity is working fine it is just itunes where the problems are.
I can also log onto the itunes store from the ipad itself without a problem.
I also have a Windows Vista laptop which can connect to the itunes store without a problem and can also run the menu item Help > Check for updates and results in a message saying itunes is the latest version. This also runs Norton Smart Firewall and is having no problems. So I am assuming from this that my setup is not at fault and it is not an isp issue.
I have also noticed that a number of other people are reporting problems logging into the itunes store and also error 0x80092013.
The results of an itunes diagnostic test (Help > Run Diagnostics) are shown below (this shows that the itunes store can be browsed but attempts at prurchasing etc cannot be completed)
Microsoft Windows 7 Ultimate Edition Service Pack 1 (Build 7601)
System manufacturer System Product Name
iTunes 10.6.0.40
QuickTime 7.7.1
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0012AF0402B0FA18
Current user is an administrator.
The current local date and time is 2012-03-11 18:01:37.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., ATI Radeon HD 4870
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {46932D17-49B1-4170-9CA8-EA1A00438097}
Description: Microsoft Loopback Adapter
IP Address: 169.254.183.23
Subnet Mask: 255.255.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server: 0.0.0.0
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {58D508FD-AACB-4B61-B19B-D91F9FD1F400}
Description: Bluetooth Device (Personal Area Network) #2
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {4C3DB141-4DA2-4484-A598-E5B7ACD6E684}
Description: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller(NDIS6.20)
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Mar 11 17:05:46 2012
Lease Expires: Sun Mar 11 17:05:45 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was unsuccessful.
An unknown error occurred (0x80092013).
Connection attempt to iPhone activation server was unsuccessful.
An unknown error occurred (0x80092013).
Connection attempt to firmware update server was unsuccessful.
An unknown error occurred (0x80092013).
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-03-11 17:58:25.I have spoken directly with Apple over the last couple of hours. They are aware of the problem and are going to ask their engineering department to investigate. It is perhaps not a big priority at the moment as they say they only have 30 confirmed reports of the issue worldwide.
Is it possible that there are other people who are having the same problem and are watching the forums waiting for answers? If so, please report the problem. This is the only way for Apple to understand the scale of the problem (if indeed it is a big problem) and to be able to escalate the issue and allocate suitable resources. The issue we are seeing is:
I mentioned what you said about downgrading - I have also contemplated this but I am expecting I will need to run 10.6 for HD media and syncing with the new iPad. Apple agree downgrading is not an acceptable solution, and there must be a way forward, but if you dont need 10.6 then why not downgrade until the problems are resolved.
My take on the problem is this:
The error code is the same as a Windows error code that suggests the issue is with accessing the certificate revovation lists (CRL). iTunes 10.6 is a signed application that needs to access a CRL to determine whether its certificate is still active. iTunes own diagnostic tool points in the same direction too. The network connectivity test (see image below) shows the network interface and internet connection are fine. It is just the secure link that is failing. It is possible to view the apple store, and download podcasts etc.. but it is not possible to sign into an account or make purchases.
One person has replied to many of these postings suggesting the problem can be fixed by updating DNS settings, which could add weight to this theory. The person who posted this didnt explain why this worked for them, but if DNS settings have not propogated fully for a new CRL this could be causing problems for some users. If so this could just fix itself in the coming days, or it may work if you can connect to the internet from a different connection like a public wifi hotspot.
I will post updates if I get anywhere or hear anything back from Apple. -
I am unable to purchase anything at the iTunes store with this computer. The message is:
"We could not complete your iTunes store request. An unknown error occurred (-1202).
There was an error in the iTunes store. please try again later."
I always need to go back to my older laptop to purchase anything.
Can anyone help?I get the error
we could not complete your itunes store request unknown error occurred 50
I use Win 7 ultimate with a fresh install of itunes. My Win 7 has never had a installation of itunes before.
I have tried disabling my firewall, but nothing changes. -
My itunes store isn't showing up
My library and everything is fine, but for some reason my itunes store won't show up and it says it's loaded completely.
Hi, Nmanning47.
Thank you for visiting Apple Support Communities.
Sometimes a simple power cycling of the computer can resolve this issue. Next I would recommend making sure iTunes and your system is updated to the current version. If this does not resolve the issue try resetting Safari by opening this program and in the Menu Bar choose Safari > Reset Safari. Make sure to test the results after processing each step. If the issue persists, try each step in the article below.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. -
Setting up iTunes Store Account for Grenada
Hi,
Has anyone been able to set up an itunes store account using a debit/credit card with a Grenada billing address?
I am trying to set up an Ipad from Grenada and Itunes is saying the form is not complete even when every field in completed.
Looks like Apple's billing address completion form is not compatible with billing addresses from Grenada because it's looking for a postal code and the form does not have one.
Any ideas or workarounds?Hi...
Not sure if this applies in your case, but your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
Use can the email form to contact Apple here > Apple - Support - iTunes Store - Contact Us -
Hi,
I used to buy from itunes through my apple account till an apple onle store was opened recently in my country. This should have been a good news; however, the rality is that - it is not! Books that I'm willing to buy is not available in my country; however, available in the US store. Is there anyway that I can buy books and download them if not available in my apple's country online store?Read here > iTunes Store: Which types of items can I buy in my country?
Is there anyway that I can buy books and download them if not available in my apple's country online store?
The problem with that is your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article -
When i try to submit my podcast to itunes store i get 11111 error about cookies
Every time i try to submit my podcast to the itunes store i get an error that say this
we could not complete your itunes store request. an unknown error occurred (11111)
there was an error in the itunes store please try again later.
so i try again and hit continue then it takes to me a page and says this
your request could not be completed.
make sure your computers date is set correctly and that it accepts cookies from the itunes music store.
for more detailed solutions to resolve this issue click more info.
i've tried clicking on more info but cant not find any solution to my problem.
i do have itunes 10.6.3.25Someone else who had this odd problem found they were able to submit at
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/publishPodcast
but do check that you aren't blocking cookies.
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