Health set components seems to be unhealthy

Hi,
In my environment health sets components seems to be unhealthy but there is no problem with user side
Below are the components
HealthSet AlertValue
MailboxTransport Unhealthy
HubTransport Unhealthy
ECP Unhealthy
Search Unhealthy
Store Unhealthy
MSExchangeCertif... Disabled
DataProtection Unhealthy
RPS Unhealthy
RWS Unhealthy
Compliance Unhealthy
Outlook Unhealthy
Can somebody help me through this please.

Hello,
I think you can combine the heltht reports with the application log?
Is there any warning or error reprot in it about these unhealty items. If no, I think we can safely ingore these errors.
Thanks,
Simon Wu
TechNet Community Support

Similar Messages

Alert: Health Set unhealthy - Clustering

We have SCOM 2012 R2 setup to monitor our Exchange 2013 CU5 enviroment and we have gotten this error message about our Clustering going in to an unhealthy state a couple of times. We have checked the FSW and everything seems OK on its end. I
cannot find much out there on this message, so any help would be greatly appreciated:
Alert: Health Set unhealthy
Source: EXCHANGE04 - Clustering
Path: EXCHANGE04.company.com;EXCHANGE04.company.com
Last modified by: System
Last modified time: 8/24/2014 1:36:35 PM Alert description: The Cluster Group has not been healthy for 7200 minutes. The most recent probe failure message is: Check 'Microsoft.Exchange.Monitoring.QuorumGroupCheck' thrown an Exception!
Exception - Microsoft.Exchange.Monitoring.ReplicationCheckFailedException: QuorumGroup has failed. Specific error is: Quorum resource 'Cluster Group' is not online on server 'exchange06'. Database availability group 'exchDAG' might not be reachable or may have
lost redundancy. Error:
  File Share Witness (\\FSW01.company.com\exchDAG.company.com): Offline is offline. Please verify that the Cluster service is running on the server.
   at Microsoft.Exchange.Monitoring.ReplicationCheck.Fail(LocalizedString error)
   at Microsoft.Exchange.Monitoring.QuorumGroupCheck.RunCheck()
   at Microsoft.Exchange.Monitoring.DagMemberCheck.InternalRun()
   at Microsoft.Exchange.Monitoring.ReplicationCheck.Run()
   at Microsoft.Exchange.Monitoring.ActiveMonitoring.HighAvailability.Probes.ReplicationHealthChecksProbeBase.RunReplicationCheck(Type checkType) Check 'Microsoft.Exchange.Monitoring.QuorumGroupCheck' did not Pass!
Detail Message - Quorum resource 'Cluster Group' is not online on server 'exchange06'. Database availability group 'exchDAG' might not be reachable or may have lost redundancy. Error:
  File Share Witness (\\FSW01.company.com\exchDAG.company.com): Offline is offline. Please verify that the Cluster service is running on the server.
To add some additional information, when I look in Failover cluster manager this is what I see. I know when we setup the servers the correct FSW information was being displayed.

Hi,
According to the error message, "Offline is offline. Please verify that the Cluster service is running on the server.",
I suggest double check whether the Cluster service is running as well. If not, please restart the service manually to verify whether this issue exists.
Please also refer the blog below to double check whether the FSW online:
Verifying the file share witness server / directory in use for Exchange 2010
http://blogs.technet.com/b/timmcmic/archive/2012/03/12/verifying-the-file-share-witness-server-directory-in-use-for-exchange-2010.aspx
If there is nothing abnormal on the Exchange server, it seems an issue on the SCOM side. Please contact SCOM Forum for help so that you can get more professional suggestions. For your convenience:
http://social.technet.microsoft.com/Forums/systemcenter/en-US/home?category=systemcenteroperationsmanager
Thanks
Mavis
Mavis Huang
TechNet Community Support

FrontendTransport health set unhealthy (OnPremisesSmtpClientSubmissionMonitor)

FrontendTransport health set unhealthy (OnPremisesSmtpClientSubmissionMonitor) - The client submission probe failed 3 times over 15 minutes.
Seems like these alerts have started comming for some of the servers, where mailbox and CAS role is installed together. when i cehcked the queue, all seems to be fine. Performed the below mentioned steps, but the issue didn't fixed:
1. invoke-monitoringprobe" command doesn't work.
2. Have restarted "health manager service" didn't work.
Still the alert value is in uhealthy state, have anyone come across the same issue, if so, can you share what are the steps that we have take?
Your answers are much appreciated!

Hi,
Please check the Monitor Result and Probe Result in the following path and see if there is any related message.
Event Viewer\Applications and Services Logs\Microsoft\Exchange\ActiveMonitoring\ProbeResult( or MonitorResult).
Based on your description, everthing works well except this alert. However, there is a way to hide the alert by overriding the monitor using the command below:
Add-GlobalMonitoringOverride -Identity "FrontendTransport\OnPremisesSmtpClientSubmissionMonitor" -PropertyName Enabled -PropertyValue 0 -ItemType Monitor -ApplyVersion "version"
Hope this is helpful to you.
Best regards,
Belinda Ma
TechNet Community Support

Exchange 2013 CU2, Alert for OWA Health set unhealthy from SCOM 2012

I am facing issue in Exchange 2013 CU2, I got this alert from SCOM 2012 atleast 5-6 times a day, OWA health set is unhealthy, I have done all the steps mentioned in this web link. Authentication type for OWA Virtual directory is integrated windows and Basic.
I have 2 CAS servers, and this alert generated from both of them.
http://technet.microsoft.com/en-us/library/ms.exch.scom.OWA(EXCHG.150).aspx?v=15.0.712.24
Alert: Health Set unhealthy
Source: EX-CAS - OWA
Path: EX-CAS;EX-CAS
Last modified by: System
Last modified time: 1/5/2014 8:15:08 PM
Alert description: Outlook Web Access logon is failing on ClientAccess server EX-CAS.
Availability has dropped to 0%. You can find protocol level traces for the failures on C:\Program Files\Microsoft\Exchange Server\V15\Logging\Monitoring\OWA\ClientAccessProbe.
Incident start time: 1/6/2014 4:05:08 AM
Last failed result:
Failing Component - Owa
Failure Reason - CafeFailure
Exception:
System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> Microsoft.Exchange.Net.MonitoringWebClient.ScenarioException:
Microsoft.Exchange.Net.MonitoringWebClient.ScenarioException:
Failure source: Owa
Failure reason: CafeFailure
Failing component:Owa
Exception hint: CafeErrorPage: CafeFailure Unauthorized Inner exception: Microsoft.Exchange.Net.MonitoringWebClient.CafeErrorPageException
ErrorPageFailureReason: CafeFailure, RequestFailureContext: FailurePoint=FrontEnd, HttpStatusCode=401, Error=Unauthorized, Details=, HttpProxySubErrorCode=, WebExceptionStatus=
Microsoft.Exchange.Net.MonitoringWebClient.CafeErrorPageException: An error occurred on the Client Access server while processing the request
WebExceptionStatus: Success
GET https://localhost/owa/ HTTP/1.1
User-Agent: Mozilla/4.0 (compatible; MSIE 9.0; Windows NT 6.1; MSEXCHMON; ACTIVEMONITORING; OWACTP)
Accept: */*
Cache-Control: no-cache
X-OWA-ActionName: Monitoring
Cookie:
HTTP/1.1 401 Unauthorized
request-id: 211474d2-a43e-4fab-8038-3aab35353568
X-FailureContext: FrontEnd;401;VW5hdXRob3JpemVk;;;
Server: Microsoft-IIS/7.5
WWW-Authenticate: Negotiate,NTLM,Basic realm="localhost"
X-Powered-By: ASP.NET
X-FEServer: EX-CAS
Date: Mon, 06 Jan 2014 04:14:47 GMT
Content-Length: 0
Response time: 0s
---> Microsoft.Exchange.Net.MonitoringWebClient.CafeErrorPageException: Microsoft.Exchange.Net.MonitoringWebClient.CafeErrorPageException
ErrorPageFailureReason: CafeFailure, RequestFailureContext: FailurePoint=FrontEnd, HttpStatusCode=401, Error=Unauthorized, Details=, HttpProxySubErrorCode=, WebExceptionStatus=
Microsoft.Exchange.Net.MonitoringWebClient.CafeErrorPageException: An error occurred on the Client Access server while processing the request
WebExceptionStatus: Success
GET https://localhost/owa/ HTTP/1.1
User-Agent: Mozilla/4.0 (compatible; MSIE 9.0; Windows NT 6.1; MSEXCHMON; ACTIVEMONITORING; OWACTP)
Accept: */*
Cache-Control: no-cache
X-OWA-ActionName: Monitoring
Cookie:
HTTP/1.1 401 Unauthorized
request-id: 211474d2-a43e-4fab-8038-3aab35353568
X-FailureContext: FrontEnd;401;VW5hdXRob3JpemVk;;;
Server: Microsoft-IIS/7.5
WWW-Authenticate: Negotiate,NTLM,Basic realm="localhost"
X-Powered-By: ASP.NET
X-FEServer: EX-CAS
Date: Mon, 06 Jan 2014 04:14:47 GMT
Content-Length: 0
Response time: 0s
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Net.MonitoringWebClient.BaseExceptionAnalyzer.Analyze(TestId currentTestStep, HttpWebRequestWrapper request, HttpWebResponseWrapper response, Exception exception, Action`1 trackingDelegate)
   at Microsoft.Exchange.Net.MonitoringWebClient.HttpSession.AnalyzeResponse[T](HttpWebRequestWrapper request, HttpWebResponseWrapper response, Exception exception, HttpStatusCode[] expectedStatusCodes, Func`2 processResponse)
   at Microsoft.Exchange.Net.MonitoringWebClient.HttpSession.EndSend[T](IAsyncResult result, HttpStatusCode[] expectedStatusCodes, Func`2 processResponse, Boolean fireResponseReceivedEvent)
   at Microsoft.Exchange.Net.MonitoringWebClient.HttpSession.EndGet[T](IAsyncResult result, HttpStatusCode[] expectedStatusCodes, Func`2 processResponse)
   at Microsoft.Exchange.Net.MonitoringWebClient.Authenticate.AuthenticationResponseReceived(IAsyncResult result)
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Net.MonitoringWebClient.BaseTestStep.EndExecute(IAsyncResult result)
   at Microsoft.Exchange.Net.MonitoringWebClient.Owa.OwaLogin.AuthenticationCompleted(IAsyncResult result)
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Net.MonitoringWebClient.BaseTestStep.EndExecute(IAsyncResult result)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Bool
States of all monitors within the health set:
Note: Data may be stale. To get current data, run: Get-ServerHealth -Identity 'EX-CAS' -HealthSet 'OWA'
State
Name
TargetResource                     HealthSet
AlertValue     ServerComponent
NotApplicable       OwaCtpMonitor
OWA
Unhealthy      None
States of all health sets:
Note: Data may be stale. To get current data, run: Get-HealthReport -Identity 'EX-CAS'
State
HealthSet
AlertValue     LastTransitionTime
MonitorCount
NotApplicable       ActiveSync
Healthy        1/3/2014 5:21:13 AM
2
NotApplicable       AD
Healthy        11/24/2013 6:54:18 AM
10
NotApplicable       ECP
Healthy        1/5/2014 3:03:05 AM
1
Online
Autodiscover.Proxy
Healthy        11/20/2013 10:06:37 AM
1
NotApplicable       Autodiscover
Healthy        1/3/2014 10:18:17 PM
2
Online
ActiveSync.Proxy
Healthy        11/20/2013 10:06:37 AM
1
Online
ECP.Proxy
    Healthy
11/21/2013 6:16:08 PM    4
Online
EWS.Proxy
Healthy        11/20/2013 10:06:37 AM
1
Online
OutlookMapi.Proxy
Healthy        11/24/2013 6:54:28 AM
4
Online
OAB.Proxy
Healthy        11/19/2013 7:14:34 PM
1
Online
OWA.Proxy
Healthy        11/20/2013 10:06:37 AM
2
NotApplicable       EDS
Healthy        1/3/2014 5:19:56 AM
10
Online
RPS.Proxy
Healthy        1/3/2014 5:21:27 AM
13
Online
RWS.Proxy                     Healthy
1/3/2014 5:20:09 AM      10
Online
Outlook.Proxy
Healthy        1/3/2014 5:21:12 AM
4
NotApplicable       EWS
Healthy        1/3/2014 10:18:17 PM
2
Online
FrontendTransport
Healthy        1/5/2014 3:47:09 AM
11
Online
HubTransport
Healthy        1/5/2014 3:47:09 AM
29
NotApplicable       Monitoring
Unhealthy      1/5/2014 4:05:57 AM
9
NotApplicable       DataProtection
Healthy        1/3/2014 5:25:42 AM
1
NotApplicable       Network                       Healthy
1/4/2014 1:51:16 PM      1
NotApplicable       OWA
Unhealthy      1/5/2014 8:05:08 PM
1
NotApplicable       FIPS
Healthy        1/3/2014 5:21:12 AM
3
Online
Transport
Healthy        1/5/2014 4:11:00 AM
9
NotApplicable       RPS
Healthy        11/20/2013 10:07:12 AM
2
NotApplicable       Compliance
Healthy        11/20/2013 10:08:10 AM
2
NotApplicable       Outlook
Healthy        11/21/2013 6:12:54 PM
2
Online
UM.CallRouter
Healthy        1/5/2014 3:47:10 AM
7
NotApplicable       UserThrottling
Healthy        1/5/2014 4:16:42 AM
7
NotApplicable       Search
                Healthy
11/24/2013 6:55:06 AM    9
NotApplicable       AntiSpam
Healthy        1/3/2014 5:16:43 AM
3
NotApplicable       Security
Healthy        1/3/2014 5:19:28 AM
3
NotApplicable       IMAP.Protocol
Healthy        1/3/2014 5:21:14 AM
3
NotApplicable       Datamining
Healthy        1/3/2014 5:18:34 AM
3
NotApplicable       Provisioning
Healthy        1/3/2014 5:19:56 AM
3
NotApplicable       POP.Protocol
Healthy        1/3/2014 5:20:44 AM
3
NotApplicable       Outlook.Protocol
Healthy        1/3/2014 5:19:46 AM
3
NotApplicable       ProcessIsolation
Healthy        1/3/2014 5:19:26 AM
9
NotApplicable       Store
Healthy       1/3/2014 5:20:38 AM
6
NotApplicable       TransportSync
Healthy        11/24/2013 6:53:09 AM
3
NotApplicable       MailboxTransport
Healthy        1/3/2014 5:21:11 AM
6
NotApplicable       EventAssistants
Healthy        11/21/2013 6:22:01 PM
2
NotApplicable       MRS
Healthy        1/3/2014 5:20:29 AM
3
NotApplicable       MessageTracing
Healthy        1/3/2014 5:18:15 AM
3
NotApplicable       CentralAdmin
Healthy        1/3/2014 5:17:25 AM
3
NotApplicable       UM.Protocol
Healthy        1/3/2014 5:17:08 AM
3
NotApplicable       Autodiscover.Protocol
Healthy        1/3/2014 5:17:13 AM
3
NotApplicable       OAB
Healthy        1/3/2014 5:20:51 AM
3
NotApplicable       OWA.Protocol
Healthy        1/3/2014 5:20:52 AM
3
NotApplicable       Calendaring
Healthy        11/24/2013 6:56:59 AM
3
NotApplicable       PushNotifications.Protocol
Healthy        11/21/2013 6:16:05 PM
3
NotApplicable       EWS.Protocol
Healthy        1/3/2014 5:19:07 AM
3
NotApplicable       ActiveSync.Protocol
         Healthy
1/3/2014 5:20:16 AM      3
NotApplicable       RemoteMonitoring
Healthy        1/5/2014 3:47:09 AM
3
Any solution for this alert, how to rectify it, but OWA is running perfect for all users.

Hi,
Sorry for the late reply.
Do we have Exchange 2010 coexistence?
If it is the case, I know the following known issue:
Release Notes for Exchange 2013
http://technet.microsoft.com/en-us/library/jj150489%28v=exchg.150%29.aspx
Please note the "Exchange 2010 coexistence" session.
If it is not related to our problem, please check the IIS log.
If there is any detailed error code, like 401.1, 401.2, please let me know.
Hope it is helpful
Thanks
Mavis
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Mavis Huang
TechNet Community Support

Degraded Health Sets

Hi,
I am currently running a 2013 CU2 DAG with 2 database and 2 cas servers. SCOM is reporting the following but i can find very little info on it;
Alert: Health Set unhealthy
Source: <server name> - Outlook.Protocol
Last modified by: System
Last modified time: 4/2/2014 3:49:58 PM
Alert description: EMSMDB.DoRpc(Logon) step of OutlookRpcDeepTestProbe/<database name> has failed against <server name> proxying to <server name> for HealthMailboxb63d235bb56b428ebf56ea594d3ca0c7@CEOSMTPServer.
Latency: 00:00:00.0520000
ActivityContext: I32:ADS.C[Apollo]=1;F:ADS.AL[Apollo]=3.3585;I32:ADR.C[Apollo]=1;F:ADR.AL[Apollo]=3.0093;I32:ADS.C[Razor]=2;F:ADS.AL[Razor]=2.0185
Outline: [50] EMSMDB.Connect(); [1][FAILED!] EMSMDB.DoRpc(Logon); Likely root cause: Momt
Details:
Error: Error returned in LogonCallResult. Error code = WrongServer (0x00000478)
Log:     Mailbox logon verification
        EMSMDB.Connect()
        Task produced output:
        - TaskStarted = 2/04/2014 3:49:25 PM
      - TaskFinished = 2/04/2014 3:49:25 PM
        - ErrorDetails =
        - RespondingRpcClientAccessServerVersion = 15.0.712.4012
        - Latency = 00:00:00.0505291
        - ActivityContext = I32:ADS.C[Apollo]=1;F:ADS.AL[Apollo]=3.3585;I32:ADR.C[Apollo]=1;F:ADR.AL[Apollo]=3.0093;I32:ADS.C[Razor]=2;F:ADS.AL[Razor]=2.0185
    EMSMDB.Connect() completed successfully.
        EMSMDB.DoRpc(Logon)
        Task produced output:
        - TaskStarted = 2/04/2014 3:49:25 PM
        - TaskFinished = 2/04/2014 3:49:25 PM
        - Exception = Microsoft.Exchange.RpcClientAccess.RopExecutionException: Error returned in LogonCallResult. Error code = WrongServer (0x00000478)
        - ErrorDetails =
        - Latency = 00:00:00.0010381
        - ActivityContext = I32:ADS.C[Apollo]=1;F:ADS.AL[Apollo]=3.3585;I32:ADR.C[Apollo]=1;F:ADR.AL[Apollo]=3.0093;I32:ADS.C[Razor]=2
Any help would be greatly appreciated.
Thanks

Hi,
Please run the following command and post the output:
Get-ServerHealth -Identity Servername -HealthSet Outlook.Protocol
In addition, I recommend you run "test-mapiconnectivity" and check event viewer on exchange server.
http://technet.microsoft.com/en-us/library/bb123681(v=exchg.150).aspx
Use the Test-MapiConnectivity cmdlet to verify server functionality by logging on to the mailbox that you specify. If you don't specify a mailbox, the cmdlet logs on to the SystemMailbox on the database that you specify.
Thanks.
Niko Cheng
TechNet Community Support

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Performance Counter monitors stay unhealthy even when values drop below thresholds

I'm investigating some (SCOM 2012) alerts on our Exchange 2013 (SP1) environment:
Malware filtering is taking too long (90th percentile)
Mailbox Transport Submission is not keeping up with the work...
Queue Alert: Internal Aggregate Delivery Queue (Normal Priority) exceeds threshold
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- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Exchange-ActiveMonitoring" Guid="{ECD64F52-A3BC-47B8-B681-A11B7A1C8770}" />
<EventID>7</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>7</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2014-07-08T12:08:40.460212000Z" />
<EventRecordID>15316181</EventRecordID>
<Correlation />
<Execution ProcessID="38980" ThreadID="30424" />
<Channel>Microsoft-Exchange-ActiveMonitoring/MonitorDefinition</Channel>
<Computer>XXXX</Computer>
<Security UserID="S-1-5-18" />
</System>
- <UserData>
- <EventXML xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="myNs">
<Id>577</Id>
<AssemblyPath>C:\Program Files\Microsoft\Exchange Server\V15\Bin\Microsoft.Office.Datacenter.ActiveMonitoringLocal.dll</AssemblyPath>
<TypeName>Microsoft.Office.Datacenter.ActiveMonitoring.OverallConsecutiveSampleValueAboveThresholdMonitor</TypeName>
<Name>Total.Shadow.Queue.Length.Above.Threshold.Monitor</Name>
<WorkItemVersion>[null]</WorkItemVersion>
<ServiceName>HubTransport</ServiceName>
<DeploymentId>0</DeploymentId>
<ExecutionLocation>[null]</ExecutionLocation>
<CreatedTime>2014-07-08T12:08:40.4602120Z</CreatedTime>
<Enabled>1</Enabled>
<TargetPartition>[null]</TargetPartition>
<TargetGroup>[null]</TargetGroup>
<TargetResource />
<TargetExtension>[null]</TargetExtension>
<TargetVersion>[null]</TargetVersion>
<RecurrenceIntervalSeconds>0</RecurrenceIntervalSeconds>
<TimeoutSeconds>30</TimeoutSeconds>
<StartTime>2014-07-08T12:08:40.4602120Z</StartTime>
<UpdateTime>2014-07-08T12:04:53.7722193Z</UpdateTime>
<MaxRetryAttempts>0</MaxRetryAttempts>
<ExtensionAttributes>[null]</ExtensionAttributes>
<SampleMask>EDS/Performance Counter/MSExchangeTransport Shadow Redundancy Host Info\Shadow Queue Length\_total</SampleMask>
<MonitoringIntervalSeconds>600</MonitoringIntervalSeconds>
<MinimumErrorCount>0</MinimumErrorCount>
<MonitoringThreshold>1500</MonitoringThreshold>
<SecondaryMonitoringThreshold>1</SecondaryMonitoringThreshold>
<ServicePriority>2</ServicePriority>
<ServiceSeverity>0</ServiceSeverity>
<IsHaImpacting>0</IsHaImpacting>
<CreatedById>50</CreatedById>
<InsufficientSamplesIntervalSeconds>28800</InsufficientSamplesIntervalSeconds>
<StateAttribute1Mask>[null]</StateAttribute1Mask>
<FailureCategoryMask>0</FailureCategoryMask>
<ComponentName>ServiceComponents/HubTransport/High</ComponentName>
<StateTransitionsXml>[null]</StateTransitionsXml>
<AllowCorrelationToMonitor>0</AllowCorrelationToMonitor>
<ScenarioDescription>[null]</ScenarioDescription>
<SourceScope>[null]</SourceScope>
<TargetScopes>[null]</TargetScopes>
<Version>65536</Version>
</EventXML>
</UserData>
</Event>

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