Hello, I have CS3 and the "place" command in Illy will no longer place PS files. Can anyone help?

Nobody can know. You have not provided any system info or other technical details like what your PSD files actually contain, their color modes and a ton of other things. Either way, ask in the AI forum and provide the necessary info.
Mylenium

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When I bootup first thing in the morning it won't have sound and boots in safe mode then if you reboot it works ok can anyone help

The system has been restored and still does it

Hmmm, bit of a hail Mary here, but...
Open Audio Midi Setup in Applications>Utilities, see the input & output options & KHz setting there, some things will change it for their own use, then not set it back. Or if toggling things brings it back.
To find out if it's system wide or user specific, try this...
Open System Preferences>Accounts, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.
Does Sound work in the new account?

Cannot scroll through artists etc using scroll bar and the heading where each letter should be is 123.. Can anyone help?

Exactly what it says in the title ^

Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPad shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the Slide to Power Off slider.

HT1339 I have reset my IPOD 5th generation but it will not reset my apple ID, can anyone help?

I purchased a IPOD 5th generation for my daughter and she started the set up and it wouldn't let her download games and apps, so I reset it but it will not reset her apple ID? The reason I did this is because it would say she has reach her limit on apple id's? Not sure never owed a apple before please help..

Do you have the latest version of iTunes installed? The latest version is 10.5.1.
Have you tried a different USB port?
Rebooted the computer?
Reset or restarted the iPhone?

I have CS3 and the CS6 upgrade on my PC and want to load it on my laptop for travel. Can I?

I have CS3 and the CS6 upgrade on my PC and want to load it on my laptop for travel. Can I?

Yes, you are allowed to have the applications installed on two machines. The restriction being that the application(s) can be used at the same time on both machines.
You do not need to install CS3 if you prefer not to. You should only need the serial number from it in order to get CS6 activated.

How can I install Aperture on my new Macbook Pro. I am up to date with my Mac Pro, I have the Aperture 1 and installation disks but cant remember how I got to 3. Can anyone help? Many thanks regards Alf

I have an up to date version of Aperture on my Mac Pro, and I would like to install it on my new Mac book Pro. I have the original installation disks for Aperture 1 and 2. I cant remember how I got to Aperture 3, I think it was via a web download but not sure. I have checked my purchases in the App Store but there is no indication of me buying an upgrade to Aperture 3.
Ive tried to download it from the App Store but it wants me to pay again.
Can anyone help on how to install Aperture 3 on my new Macbook .
Many thanks regards Alf

Then you can download the Trial version of Aperture 3 and unlock it with your serial numbers - you will need all three for all three versions: A current link to the Trial version is in this support document, also instructions on how to reinstall on different systems:
Aperture 3.4: May quit unexpectedly on launch after updating
Regards
Léonie
BTW: Your Aperture 3 serial number will be displayed in the "About" panel - the panel you see, when you use the command "About Aperture" from the Aperture menu in the main menu bar.

I have forgotten my iPad password and tried to back up and restore my iPad but it says you need to unlock your device before you restore it but that is the whole reason I am trying to restore my iPad. Can anyone help?

I have forgotten my iPad password and tried to back up and restore my iPad but it says you need to unlock your device before you restore it but that is the whole reason I am trying to restore my iPad. Can anyone help?

Forgotten passcode or device disabled after entering incorrect passcode

I have an iPhone 4S running software 5.1 (9B179) and cannot sync the photos in PhotoStream with iPhoto '11 v 9.2.1 (628). There's no option to update iPhoto and no option of PhotoStream (which is enabled on my phone). Can anyone help?

I have an iPhone 4S running software 5.1 (9B179) and cannot sync the photos in PhotoStream with iPhoto '11 v 9.2.1 (628). There's no option to update iPhoto and no option of PhotoStream (which is enabled on my phone). Can anyone help?

Thanks, Peter.
The "link related" and "text related" crashes were what I interpretted here, too, though I'm at a loss on how to proceed given that this is a fresh system and applications. This is happening with multiple InDesign projects in a design office environment where many others work on the same files and none of the other computers are having problems with these files. I've removed the same files listed (thank you for those) before and did so effectively with creating the new user account to test with, but it had no effect. I just tried again though, as these files could easily have becone corrupt again if they were being written to when InDesign crashed. Will let you know if that makes any difference. I've also gone through and completely cleaned out the fonts again and once more cleared the font caches. If need be I'll reboot this system into safe mode and try that way.
Best,
Mike

I have an Imac G5 running on Mac OSX 10.4.11 and would like to upgrade to Lion. I need to upgrade to Snow Leopard first but the aplle dealer tell us here the Snow Leopard is no more available on Power PC. Can anyone help?

I have an Imac G5 running on Mac OSX 10.4.11 and would like to upgrade to Lion. I need to upgrade to Snow Leopard first but the aplle dealer tell us here the Snow Leopard is no more available on Power PC. Can anyone help?

Does your Mac meet Lion's requirements?
Apple - OS X Lion - Technical specifications
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.
Snow Leopard requirements:
General requirements
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation

I have updated my mac book pro and am trying to get icloud and the new lion version. The lion version will not download and my biggest problem is finding icloud on my system preference. Can anyone help me?

I have updated my mac book pro and am trying to get icloud and the new lion version. The lion version will not download and my biggest problem is finding icloud on my system preference. Can anyone help me?

Welcome to the Apple Support Communities
Connecting your MacBook Pro and your MacBook Air will be the fastest way, but you have to spend money on cables and adapters (also, your MacBook Pro doesn't support Thunderbolt).
As you have a Time Capsule, one thing you can do is to start your MacBook Pro and make a Time Machine backup. Then, turn on your MacBook Air and set it up. Setup Assistant will ask you to restore a backup, so select the option to restore the backup from the Time Capsule and be patient. This can take a lot of time if you have to migrate a lot of files

Ok I have an fully upgraded iPad 2 and the volume button don't work but it do with headphones can someone help

Ok I have an fully upgraded iPad 2 and the volume button don't work but it do with headphones can someone help. I try to go to settings and the volume won't go up there either I have the home button gesture and still the same. I try resting my iPad and nothing no sound work unless I have my headphones in. Do anybody know how to fix this

Did you try rebooting the iPad? You will need to have some battery power for this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This may be helpful
iPhone, iPad or iPod touch: Not responding or does not turn on
Frozen or unresponsive iPad - Apple
iPad: Unable to update or restore

When I start iTunes I get the following message. "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)" I have installed the latest version of iTunes but still get this message. Can anyone help.

When I start iTunes I get the following message. "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)". I have installed the latest version of iTunes but still get this message. Can anyone help?

Hello mustangcim243,
iTunes has various components bundled with it that it requires for general usage. I advise that we completely remove iTunes and all of these related components, verify that they have been removed, then reinstall. To do so, please follow the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Note: it is important to remove the 7 components in order. Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
If the above does not resolve your issue, I recommend we reset the SC Info folder:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
(See Step 4: Remove the SC Info folder)
Thanks,
Matt M.

HT1688 Hello, I have iphone 4. After upgrade ios 7.0.2 lost vibro. Please, can you help me?

Hello, I have iphone 4. After upgrade ios 7.0.2 lost vibro. Please, can you help me?

RichardRicardo wrote:
I upgraded to IOS 7.0.4 and the iPhone now is on The Activation screen i bought this iphone as USED... and i didn't know the apple id.
Sorry... But... The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.
There is No Workaroud for Activation Lock.

HT3775 I am trying to open a MPEG video clip using Quick time and it wont allow me, keeps saying a 'codec' is required. So i go to 'tell me more' have downloaded Quicktime numerous times and it still wont let me open it! Im confused. Can anyone help?

I am trying to open a MPEG video clip using Quicktime and it wont let me, keeps saying a codec is required. So I click on tell me more, have downloaded Quicktime 7 on numerous occasions thinking this was the problem, and it still wont let me open in. Really confused! Can anyone help???

Try VLC.

Word has stopped working on my macbook air, i have used it before and powerpoint etc are all still working, but i can no longer open word or word files can anyone help?

word has stopped working on my macbook air, i have used it before and powerpoint etc are all still working, but i can no longer open word or word files can anyone help?

Hi Rachel,
Have you tried reinstalling Microsoft Word? Have you tried reinstalling Office? Have you run any updates recently for Microsoft Office? There was one that came out this week. You may wish to ask this question over at the Microsoft Word forums, there's a good chance you'll get a better answer as well. This forum is primarily designed for the MacBook Air hardware and interoperability with OS X on a MacBook Air.
http://support.microsoft.com/gp/cp_macoffice2008_master

Hello, I have CS3 and the "place" command in Illy will no longer place PS files. Can anyone help?

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