Hello there I bought an Ipad for my daughters birthday she was getting used to it and went onto facetime it froze the ipad cannot use anything else cant even use the restart button an icon has flashed up saying facetime failed
my Ipad has frozen when using facetime cannot even restart the ipad
Try a Reset [Hold the Home button (bottom centre) and Sleep/Wake button (top edge, right) down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is app and data safe!
Similar Messages
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I just bought an iPad2 and each time I click on the iTunes button it says "cannot connect to iTunes" I need help on this urgently
Try a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
Basic troubleshooting
From Here
http://www.apple.com/support/ipad/basics/ -
I have bought a WD My Book World Edition to use for back-up of my iMac, but when I try and log onto the drive with Apple time Machine (back-up software) or connect in any other way I get the message 'There was a problem connecting to the server "MybookWorld.local" The version of the server you are trying to connect to is not supported. Please contact your system administrator to resolve the problem'
It is a brand new iMac and running Lion OSX
Any ideas on how to solve would be gratefully received?Followed the directions on this page and it worked!
http://forums.macrumors.com/showthread.php?t=1102423
Part One - Turn on SSH (in the admin panel)
[1] Go to to http://mybookworld.local
[2] login: username will be admin, password will be whatever you have setup. If you can't remember it should be in your Mac OS X keychain (Utilities > Keychain Access, search for "mybookworld"). If you have not changed if from the default the password will be admin as well.
[3] Switch to advanced mode.
[4] From the System tab, pick Advanced.
[5] Enable SSH Access, and click submit.
[6] Click on the network tab and then the LAN button
[7] Make a note of the IP address
Small, maybe obvious, but nevertheless important point: For the install to work, your NAS needs to be connected to a router with internet access.
Part Two - Install netatalk2.2
[8] Open Terminal.app (Utilities > Terminal)
[9] Enter the following command (substitute in 127.0.0.1 for the actual IP address you noted down in step 7), then hit return:
Code:
ssh [email protected]
[10] When prompted, enter the ssh password (will be welc0me).
[11] You are now going to download the installer. Enter the following command, then hit return:
Code:
wget http://mybookworld.wikidot.com/local--files/netatalk2-2-on-whitelight/install_netatalk.sh -O install_netatalk.sh
[12] Once completed, you will need to run the installer. Type:
Code:
sh install_netatalk.sh
[13] You will be asked a number of question during install, answer yes to all. When asked about the "DHX2 login process", I opted to install the modified version, so I can confirm it works.
[14] Once the box has restarted, you should be able to connect to your afp shares and continue to use Time Machine. -
is there a good texting app for a Macbook air that will sync with my iPhone and iPad iMessage and SMS?
Hey bishopcheen,
Great question! Apple has announced that these features are coming in iOS 8 and OS X Yosemite. For more information, check out the “Messages” section of this page:
Apple - OS X Yosemite - Apps
http://www.apple.com/osx/preview/apps/
Messages gives you so many ways to start a conversation. When your iPhone is nearby, you can send a text message from your Mac to groups of friends, even if they use SMS. Or send a photo of your epic karaoke birthday party, then follow it up with a Soundbite audio clip of your encore performance. With Messages, it’s not just what you say, it’s however you want to say it.
Now every message on your iPhone appears on your Mac.
Messages on your Mac has always been a great way to stay in touch. But friends without iMessage couldn’t be part of the conversation. Well, now they can be. All the SMS and MMS messages you receive on your iPhone now appear on your Mac. So you can text any friend without picking up your iPhone. And the conversation stays up to date across all your devices.
iOS 8 and OS X Yosemite are coming this fall. I hope you are as excited as I am!
Thanks,
Matt M. -
I keep getting a black screen that says hold down the restart button
I keep getting a black screen that says to restart my Mac G4 1.4 Ghz. I'm using OSX 10.4.2 The black screen tells me to hold down the restart button. Anyway pressing the start button doesn't do anything. No response using the button on the front of the Mac either. This just started today. I end up having to unplug the Mac. If I start it with the option key held down and choose my OSX disk, the one I normally use it real let me log in as usual. I've repaired disk permissions. Came back to it again a few hours later started the system up it did the same thing.
Does anybody know what's going on? What this behaviour means?Hi, David. Welcome to the Discussions.
You are describing this message, which indicates a kernel panic.
See my "Resolving Kernel Panics" FAQ. This FAQ includes step-by-step instructions for identifying and resolving some of the most common causes of kernel panics. The FAQ is a roadmap: start at the beginning and work systematically through the end, i.e. the "If all else fails..." section.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link. -
I just statred Flash CC for the first time and it seems that the text within the pop-up window (dialog box) is mis-aligned and not allowing me access to the command buttons, nor all the text. (ie: the NEW Template Box, can't see but 2/3 of the content) is there a fix to this problem? using 8.1, Monitor is a high res.2560x1440.
Another View.
the GUI is so hard to read (so small) I enlarge my Ps UI by the instructions below...which helped a lot. -
Hi there, i bought an Ipad air and trying to upload the pictures that i have taken in raw files via itunnes. however pictures are quite blurry which is disappointing. Appreciate any suggestions on how to make it right via itunes?
ThanksHi there, i bought an Ipad air and trying to upload the pictures that i have taken in raw files via itunnes. however pictures are quite blurry which is disappointing. Appreciate any suggestions on how to make it right via itunes?
Thanks -
My macbook pro doesn't turn on. The battery is charged but the screen stays black when I press the power button. Anybody has a solution for me please?
Try a #1 SMC Reset and see the Apple links, if that doesn't work make a appointment for a evaluation.
..Step by Step to fix your Mac -
Hello, I recently bought an iPad Air. Can anyone Please tell me How can in Transfer files like photos and videos from my win 8 computer to ipad ?
Sync photos to iPad
http://support.apple.com/kb/ht4236 -
So just like last time I tried to update my iPhone software...MY PHONE IS FROZEN. Displaying iTunes icon and a USB cable I pressed the Power button and the menu botton together until the apple icon appeared held them down for 10 secs & NOTHING Now what? Do I just wait for the battery to run out?
Hi Careesa,
Your iPhone is in recovery mode-- you need to connect it to your computer and, most likely, iTunes will ask you to restore it. If you recently backed up this shouldn't be too much of a problem. -
I am trying to hook my macbook pro to a projector, which has a VGA cable. I bought a VGA to HDMI adapter, but whenever I hook it up, the screen on my macbook just goes black and I can't make it do anything else or even show up on the projector.
My laptop is still on; it just has a black screen that I can't get rid of without shutting down the computer by holding the power button.Hey there lynmrigg,
It sounds like have an HDMI to VGA adapter connecting your MacBook Pro and your projector but the screen on your computer goes black and no image appears on the projector. I would use the troubleshooting in the following article to help resolve or isolate the issue here, named:
Apple computers: Troubleshooting issues with video on internal or external displays
Try unplugging the video adapter or cable and then plug it back in.
If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
Reset the system
You can reset the Mac's parameter RAM and SMC.
Reset the resolution
Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
Thank you for using Apple Support Communities.
Take care,
Sterling -
My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
Tried purchasing music from the iTunes Store. When the window popped up I put in my apple id and password. Then I was directed to a 'Terms and Conditions' page. I checked the box next to the 'Yes I agree to these terms and conditions' - then clicked the 'accept' button next page read 'Your Session has timed out. Try again.' with a 'Done' button to click on. Oh the same thing happens when i try to download free iTunes. Yes I have tried & tried it again I even logged off and singed back in-- no joy
After accessing my iTunes account I was not able to change anything like my credit card number when I tried and was sent right to the 'Your session has timed out. Try again.'
The last time I purchased any anything was on September 25th 2011 and the 'terms & conditions' page was last updated on October 12, 2011
Does anyone have an idea to what is going on with my iTunes version 9.2.1 (5) and I can not upgrade to a higher version my iMac does not have the intel processor chip.Thank you for your time and help with this matter. You are greatly appreciatedI am having the same problem also! I posted on here about it, but no one has responded with ideas. I called technical support and e-mailed them, the only suggestions they gave was for the to turn off my firewall. But I didn't change anything, so it shouldn't suddenly stop working. Maybe this is just an iTunes issue? But it doesn't even recognize my account anymore, and I cannot log in now.
If you happen to get an answer, will you please let me know what works for you?
Thanks! -
I have a mac book pro running Lion 10.7.4 and every time I use Google Earth The computer crashes by lowering a black curtain and then asking me to hold the power button down until it closes and press the power button again to restart it. Can I fix this? It bugs me when I'm looking at real estate.
I really don't have an answer for that one. I guess that while trying to get things working correctly, I would use the most basic monitor I had which in your case would be the Eizon using the Thunderbolt port and adaptor.
When you boot into Safe Mode the startup is quite slow, but you should get the Apple logo and then the spinning gear below it (release the SHIFT key when it appears.) Then after a little more time you should see a gray progress bar appear below the spinning gear. When that disappears the computer will startup to a login screen. -
I was in full screen mode and now that I have exited, the main toolbar for Safari is gone. So please don't say go to View. Each time I click off of safari to the desktop, it shows me the Finder Toolbar. I have opened and closed Safari many many times.
No no, if you read what I said, it would be that each individual display would be customizable to the user. The way you have it, it sounds like your second display will be dedicated to scrolling through fullscreen apps not allowing you to do it on the home screen. This is silly because with my concept, you could do that, by dragging apps to fullscreen in your second display, but if you want you could tell another display to scroll through fullscreen apps (independently) if you wanted. Each display will have it's own mission control with it's own set of desktops. I also can see how some people would still want them linked together, so this could just be a little check box made in mission control prefs to "link" or "unlink" desktops with link checked by default.
With your solution you're limited to your setup. but what if the person has three or four displays? Well then your solution would limit them to one dedicated display that scrolls through fullscreen apps where mine lets a person customize their desktops depending on their preference and setup.
further example: if you have safari, address book and mail in one display, you could still have ichat, PS and Illustrator in your second, and a text editor, FTP Client and iTunes in your third. Then you would mix and match these apps but it would promote the use of mulitple displays as well as benefit people with three or more, which thunderbolt, Cinema Display and Pro computers support.
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