HELP! adope pdf maker stopped working after update!

i'm not very computer savy. i use adobe primarily to convert several word documents into a larger pdf file (legal document). i use word 2007, run windows 7. have adobe acrobat pro 9 (friend gave to me). it has worked fine for the past year but after a recent update (within the past week) i have been unable to convert any word/excell docs into pdfs. it gives a generic error messages that says "an unexpected error occurred. PDFMaker was unable to produce adobe pdf. i have tried repairing adobe install (under help menu in adobe). i have also tried to reinstall the software but nothing seems to fix this issue. i did not appear to be limited to word. i was unable to convert excell docs. i am able to "publish" a word doc into a pdf. once the document is a pdf i am able to do merge files. however if i published it, i have to arrange the pages one by one (some files are over 100 pages). any suggestions?

Even though this was not posted 2 weeks ago, and it remains unanswered - I'm experiencing similar problems so thought I'd add to this one.
XP Pro SP 3
Acrobat 6.0.6
Reader 9.5.0
Elements 10.0
Photoshop CS 8.0
MS Office 2003 SP 3
Acrobat 6 worked fine, converting all manner of files to PDFs, and it even got embedded links to websites correct.
Yesterday, it failed. From Make PDF, after opening a Word File, focus goes back to Acrobat and the active window remains gray. The file is not created. Acrobat hangs or quits.
I had updated Elements from 7.0 to 10.0 a few days earlier. Thinking the installation must not have gone well, I un-installed Elements and Acrobat, reinstalling Elements first, then Acrobat, restarting the computer at every reasonable opportunity.
It is still broken. How is it that a tried and true application from such a respected developer suddenly fails?
Anyone know what the problem is and how to cure it?
NOTE: Adobe support refuses to even speculate. The reason: they no longer support Acrobat 6.

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I have another kind of problem with Firefox
== Description
==
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**** Also I've forgotten my User name, but Firefox says that my email is registered already
I was on some other Internet provider; and have been a PC user since 1987 ! I am a Retired Network Administrator for both Microsoft NT4 & Novell 4.x Networking; and a former IS Dept. Tech' for an Orlando, FL Corp' that had over 500 PC's;
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==
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[2014-10-11 19:16] [PACMAN] removed intel-dri (10.2.8-1)
[2014-10-11 19:16] [PACMAN] removed nouveau-dri (10.2.8-1)
[2014-10-11 19:16] [PACMAN] removed svga-dri (10.2.8-1)
[2014-10-11 19:16] [PACMAN] removed lib32-intel-dri (10.2.8-1)
[2014-10-11 19:16] [PACMAN] removed lib32-nouveau-dri (10.2.8-1)
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[2014-10-11 19:16] [PACMAN] upgraded libdrm (2.4.56-1 -> 2.4.58-1)
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[2014-10-11 19:16] [PACMAN] upgraded libva (1.3.1-2 -> 1.4.0-1)
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Ok I missed this from dmesg:
[11671.333426] WARNING: CPU: 0 PID: 486 at drivers/gpu/drm/i915/intel_dp.c:137 intel_dp_max_link_bw.isra.9+0x3e/0xa0 [i915]()
[11671.333428] invalid max DP link bw val 0, using 1.62Gbps
[11671.333430] Modules linked in: ctr ccm bnep ipt_REJECT xt_conntrack iptable_filter xt_CHECKSUM xt_tcpudp iptable_mangle ipt_MASQUERADE iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 nf_nat nf_conntrack ip_tables x_tables uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_core fuse v4l2_common ecb videodev media btusb bluetooth 6lowpan_iphc coretemp hwmon intel_rapl x86_pkg_temp_thermal intel_powerclamp joydev mousedev snd_hda_codec_hdmi kvm_intel arc4 snd_hda_codec_realtek snd_hda_codec_generic kvm iwldvm snd_hda_intel snd_hda_controller crct10dif_pclmul crc32_pclmul crc32c_intel ghash_clmulni_intel cryptd snd_hda_codec r8169 iwlwifi snd_hwdep dell_wmi snd_pcm sparse_keymap iTCO_wdt snd_timer snd mii iTCO_vendor_support dell_laptop microcode pcspkr dcdbas dell_smo8800 psmouse serio_raw
[11671.333467] thermal soundcore i2c_i801 shpchp evdev mac_hid mei_me mei lpc_ich wmi processor ac battery pci_stub vboxpci(O) vboxnetflt(O) vboxnetadp(O) vboxdrv(O) udlfb syscopyarea sysfillrect sysimgblt fb_sys_fops tun nfs lockd sunrpc fscache vhba(O) bridge stp llc brcmsmac cordic brcmutil led_class bcma mac80211 cfg80211 rfkill bbswitch(O) ext4 crc16 mbcache jbd2 sd_mod sr_mod crc_t10dif cdrom crct10dif_common atkbd libps2 ahci libahci ehci_pci libata xhci_hcd ehci_hcd scsi_mod usbcore usb_common i8042 serio i915 button intel_gtt i2c_algo_bit video drm_kms_helper drm i2c_core
[11671.333506] CPU: 0 PID: 486 Comm: Xorg.bin Tainted: G W O 3.16.4-1-ARCH #1
[11671.333509] Hardware name: Dell Inc. Dell System XPS L502X/0YR8NN, BIOS A04 03/25/2011
[11671.333511] 0000000000000000 00000000c0982604 ffff8800b2b4fa80 ffffffff8152ba1c
[11671.333515] ffff8800b2b4fac8 ffff8800b2b4fab8 ffffffff8106e45d ffff880037c92000
[11671.333518] 0000000000000000 0000000000000004 ffff88014e2d8c00 ffff8801b5a2f800
[11671.333521] Call Trace:
[11671.333528] [<ffffffff8152ba1c>] dump_stack+0x4d/0x6f
[11671.333534] [<ffffffff8106e45d>] warn_slowpath_common+0x7d/0xa0
[11671.333537] [<ffffffff8106e4dc>] warn_slowpath_fmt+0x5c/0x80
[11671.333553] [<ffffffffa00f543e>] intel_dp_max_link_bw.isra.9+0x3e/0xa0 [i915]
[11671.333566] [<ffffffffa00f5539>] intel_dp_compute_config+0x99/0x660 [i915]
[11671.333579] [<ffffffffa00da214>] __intel_set_mode+0xb14/0x1670 [i915]
[11671.333608] [<ffffffffa00dd4e6>] intel_set_mode+0x16/0x30 [i915]
[11671.333638] [<ffffffffa00de623>] intel_crtc_set_config+0xa83/0xdd0 [i915]
[11671.333666] [<ffffffffa0025fa1>] drm_mode_set_config_internal+0x61/0xe0 [drm]
[11671.333690] [<ffffffffa002984b>] drm_mode_setcrtc+0x2ab/0x5b0 [drm]
[11671.333712] [<ffffffffa0019b9f>] drm_ioctl+0x1df/0x680 [drm]
[11671.333728] [<ffffffff811d4db0>] do_vfs_ioctl+0x2d0/0x4b0
[11671.333737] [<ffffffff811df4ee>] ? __fget+0x6e/0xb0
[11671.333745] [<ffffffff811d5011>] SyS_ioctl+0x81/0xa0
[11671.333753] [<ffffffff815317a9>] system_call_fastpath+0x16/0x1b
[11671.333758] ---[ end trace 64be8044e26ca3c5 ]---
Last edited by scmurcott (2014-10-13 19:12:07)

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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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HELP! adope pdf maker stopped working after update!

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