Help: Collaboration Room Bugs/Issues

Hi,
I have created my own collaboration room template by duplicating the standard Information Site template.
However, i am facing a few issues related to collaboration room creation, which might be standard features/bugs in collaboration room.
1. When i create a new Room, all the users of that room (members as well as administrators) get full access to room documents, headers, news, Faqs etc.
The permissions started working fine when i changed permissions in KM Content --> Room_Extensions.
All the existing rooms showed the correct permissions.
However, whenever i create a new room, every user gets full permissions to all the parts of the room.
This is despite the fact that i have removed all the users from full permissions to the room_extensions folder in KM and reset the child permissions.
2. I have attached the iView com.sap.ip.collaboration/TemplateContent/Homer/iViews/ com.sap.netweaver.coll.RoomMemberList (Team Members iView)to my room template.
When i create a new room based on my template, i do not get the users specific to a particular room.
What i get in the Team members list is all the users listed in the Contacts list in Collaboration Launch Pad.
3. When i try to preview some of the iViews stored in com.sap.ip.collaboration/TemplateContent/Homer, i get an exception. On attaching these iViews to the Collaboration Rooms, i get a message stating "Invalid Item ID" index.xml.
I get the same message even after attaching these iViews to a collaboration room template and creating a room based on the template.
Any help regarding these issues would be highly appreciated. Full points for helping me with these issues.
Regards,
Vibhu

Hi Vibhu,
here my comments:
1) These are the standard settings (every room member gets full access) for the permissions of KM content created during a Room creation. Since KM can't distinguish between the room roles, we can't set 'better/stronger' permissions. You can only set manually permissions on concrete users.
2) It seems that you have not set the mappings for this iView. For the RoomMemberList you need the following settings:
StartURI        room_rootrolegroup_rid
path            room_rootrolegroup_rid
roomrid         roomid
in the documentation you find more mappings for iViews delivered by SAP, which You have to set in the templates.
Please see http://help.sap.com/saphelp_nw04/helpdata/en/3f/fcfe06fd7f1321e10000000a114cbd/content.htm for more information.
3) That's possible since some of the iViews needs certain iView-Parameters set to work properly. Please check if this iView needs some mappings under the link in the documentation under 2)
4) Up to now we are treating groups as you described. We are working on a solution where we work with groups as room members and we don't resolve the members of the invited/added group.
Regards, Erwin

Similar Messages

Collaboration Room iViews give error -- Database related errors -- Pls Help

Hello Everyone,
We are on EP 6.0 SP 17 (Netweaver 2004).
KMC component was installed separately (Deployed manually).
We are trying to create simple Collaboration Rooms and we are facing some issues with the same.
I am following the documentation on SAP Help for the Room Creation:
Help  SAP Netweaver 2004  People Integration  Collaboration  Administration Guide
http://help.sap.com/saphelp_nw04/helpdata/en/1d/3d59fdaa5ebb45967ea107d3fa117a/frameset.htm
We are able to create rooms based on pre-defined templates and we are also able to add members to rooms, send/receive the invitation emails. I am able to work with Instant Messaging also.
But the problem is that some of the iViews related to Collaboration Rooms are giving errors.
1. Discussion iView gives an error saying You do not have access permission (even the user has all the necessary roles assigned).
Log for this error is as follows:
Exception ID = 90c3315f-c29d-2910-87ac-806aa372da7f com.sapportals.wdf.WdfError at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:678)at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:33)
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 at com.sapportals.htmlb.Container.preRender(Container.java:120)
 at com.sapportals.htmlb.Container.preRender(Container.java:120) .
--- Nested WDF Exception -
com.sapportals.wcm.WcmException: The SQL statement "INSERT INTO "KMC_URIMAPPER" ("HASH_KEY","EXTERNAL_KEY","CONST_INTERNAL","VAR_INTERNAL","EK_PREFIX","EKHK00","EKHK01","EKHK02","EKHK03","EKHK04","EKHK05","EKHK06","EKHK07","EKHK08","EKHK09","EKHK10","EKHK11","EKHK12","EKHK13","EKHK14") VALUES (?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?)" contains the semantics error[s]: column "EK_PREFIX" not in any scope
I tried to change the permissions of the Discussion iView, but it did not work either.
2. Some iViews like Room Information throw a Runtime Error as follows:
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/com.sap.ip.collaboration/RoomPartContent/Generic/Pages/com.sap.netweaver.coll.RoomDiscussionPage/com.sap.netweaver.coll.RoomInformationExtended
Component Name : com.sap.netweaver.coll.appl.ui.room.RoomInformation
The exception was logged. Inform your system administrator..
Exception id: 02:17_02/02/07_0006_213711350
See the details for the exception ID in the log file
I have figured out that the following error message is common in most or the error messages:
The SQL statement "INSERT INTO "KMC_URIMAPPER" ("HASH_KEY","EXTERNAL_KEY","CONST_INTERNAL","VAR_INTERNAL","EK_PREFIX","EKHK00","EKHK01","EKHK02","EKHK03","EKHK04","EKHK05","EKHK06","EKHK07","EKHK08","EKHK09","EKHK10","EKHK11","EKHK12","EKHK13","EKHK14") VALUES (?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?)" contains the semantics error[s]: column "EK_PREFIX" not in any scope
Are there any database related configurations required for making the Collaboration Room Discussion functionality work properly?
Are there any KM related configurations necessary other than those mentioned in the document I am referring to?
Are there any database related configurations that are required?
I would really appreciate any help in this matter. Please advise me about any ideas you may have?
Thanks,
Raj Seelam

Hello Lars,
First of all thank you for your reply.
do u use Collaboration first time?
Yes, we just started using Collaboration and this is our first requirement.
Which roles do u have?
I have all the required roles (Super Admin, Content Management, Collaboration, Collaboration Room Creation).
I know that these features are available in NW04 SP 17 without any limitations. I have reviewed SAP Notes 707730, 711093, 709354 and 946470 also.
This problem is with only a few Collaboration iViews.
I am able to create Rooms, Enter Rooms, Receive Invitation e-mails without any problem.
Any suggestions about any possible missing configurations ?
Thanks Again,
Raj

Collaboration room issue after ehp1

Hi expert,
We have lots of collaboration rooms, each room have their own left-hand navigation. The left hand dynamic navigation contains member list, quick links etc under detailed navigation. All of these items are not visible or missing after ehp1/sps4.
Any method on this?
Thanks.
Eric

Dear Eric,
Please check after creating one new test room and update whether those links are visible or not
Regards,
Tushar

"404 Error - The requested resource does not exist" found in portal for Collaboration room

Hi Experts,
I am trying to resolve this issue since a week but not able to solve it, so i need your help.
The Problem is when i assign a collaboration room to a user, the room is assigned but when the user clicks on the room link it gives the "404 Error - The requested resource doesn't exist". But if a new room is created and give access to the user, the user is able to open the new room through the link and view the documents.
The Unique thing about the error is, it doesn't occur for every user it happens with few users, since I am the super_admin I am able to view all the rooms without getting such "404 error" even for once.
I have tried by setting up all the permissions to the room and also assigning Everyone role to the rooms, still the problem persists.
I am unable to find a solution for this, so need your help.
Eagerly waiting for your helpful replies.
Thanks in advance.
Thanks & Regards,
Shumana.

Hi
Try with following link (VC should be in Caps) -
http://localhost:50400/VC/default.jsp
Also check whether you have proper admin roles assigned to your user id.
Regards
Sandeep
Edited by: Sandeep Patki on Sep 16, 2009 8:47 AM

Error in Web Service with Collaboration Room API

Hi experts,
I'm developing a web service for creating Collaboration Rooms. I tested my source in a Web Dynpro Project and everything worked.
Now I placed my code inside a web service, and the service gives a nullpointer exception in this line:
IRooms roomsAPI = (IRooms)PortalRuntime.getRuntimeResources().getService(IRooms.PORTAL_SERVICE_ID);
I think I have to make some references inside my web service project, but I don't know which and I don't know where.
Can somebody please help me with this issue?
Thanks in advance,
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Found out my self.
Set the references to "application".

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Hi All,
I have a very limited idea of KMC. I am in Composite Developement
I have a reqiurement in which a person A needs to invite some other persons to discuss an issue and after the discussion with them needs to take a decision. But any of these persons can be offline. So they may not reply in real time but after they log into the portal. The participants should be able to see the previous discussions which they missed so that they can get info of what discussions has taken place while he/she was away.
Please help me as to which collaboration room i should use for this and some guidance also how to set it up .
Thanks
Points assured for help.

Hi Shobhendra
You can use standard Discussion rooms for ur requirement.
They are basically used for asynchrnous collaboration purpose in which case users might be offline.
For details see
http://help.sap.com/saphelp_erp2005vp/helpdata/en/c7/a20741375cf16fe10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_erp2005vp/helpdata/en/b9/9b0c42e1c25f24e10000000a1550b0/frameset.htm
(Award points if found useful)

Webex Sending Two emails when launched from collaboration room

Hello,
I have a collaboration room set up to use Webex as an online tool. When I click the START button it actually asks me Twice about whether or not I want to launch webex and then it sends me TWO emails: one in ENGLISH and the second in GERMAN.
Here is the contents of the GERMAN email:
Klicken Sie hier um zu diesem Meeting zuzusagen und daran teilzunehmen: Beginnen Sie dieses Meeting
Diese E-Mail wurde automatisch generiert. Bitte nicht antworten.
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Thanks
Angie.
Edited by: Angie Radjen on Sep 8, 2009 3:37 PM

Hi Kumar,
This is really a **** to do an trial and error method because it consumes lot of time.
so here is something for u
A step is assigned to multiple users and has a minimum threshold of approvals assigned (that is, assignees are user 1, user 2, and user 3, and two of the three are required to approve before this step can be completed). In this case,
u25CF two of the three users must approve before the step is considered approved
u25CF if two of the three users reject it, the step is rejected, and consequently will either return the task to the last Action Item assignees or, if no previous Action Item exists, will conclude the task, with the history reflecting the rejection.
in my trial i had only two user connected to a group so sometimes second step is recieved by user 1 or user 2 . if one of them approves then document is getting approved and goes to next step
it is same in the case of rejection too.
i hope now everything would be clear
have a look at this [Link|http://help.sap.com/saphelp_nw70/helpdata/EN/a1/eb3f54ab7c4ce39408f38d9eb52f65/frameset.htm]
Regards,
vijay.

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maybe someone can help?

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Anyone can help me about this error?
Thanks.
Guillermo

Were you able to Fix this issue..?

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hello everybody
i have the following problem:
by using vpn (virtual private network) i can access to the portal and enter a collaboration-room, but when i try to open a document in the collaboration-room, i always get the error that the page can not be displaied. users which are in the "portal-network" can open these documents, but users with vpn-access can not.
do you have any idea where the problem could be? thanks for helping.
greetings
flo

> hi karin
>
> thank you for your help. when i tried with "your"
> URL, the error doesn't occur but when i then click on
> "Web-Folder", the following message appears:
>
> "The entered address of the Web-Folder is too long.
> Use a shorter address."
That's a bug in Internet Explorer. You may be able solve that by following the instructions at http://support.microsoft.com/?kbid=325355.
> 1. what can i do to shorten the adress?
Use the name of a parent folder, then navigate down.
Best regards, Julian

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Hello all,
I'm trying to activate a collaboration room in Netweaver 2004s. I'm using the SAP Standard templates. When I set up a collab room, no matter what template I base it on, it comes up with the same room parts. For example, I want to see discussion functionality. I choose a template that has discussion capability; as room admin I confirm that the discussion part exists, but no discussion iView comes up in the final room. Could this be some security or configuration issue? Please advise.
PV

make sure that the room role you have, has the right page permissions. e.g. it might be that you have the admin role, but the page access is only permitted for members. maybe this hint helps.

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Transfer collaboration rooms with all content

Hello All,
I am on SP12 EP & KMC.
Need to transfer collaboration rooms with all content of Rooms from DEV to PRD server.
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Have anyone done this and what all issues can be taken care of.
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Suneel Razdan

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Uma.

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An exception occurred while processing a request for :
iView : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.content_administration/com.sap.netweaver.coll.colcontent/com.sap.netweaver.coll.RoomCreation/com.sap.netweaver.coll.RoomCreationWizard
Component Name : com.sap.netweaver.coll.appl.ui.room.RoomCreationWizard
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Exception id: 03:29_24/06/05_0020_8593150
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ZHANG | GROUP.MODIFY | GROUP = GRUP.PRIVATE_DATASOURCE.un:ROOM_a095da07-12c7-2710-1abc-882ecb2adb02_MAIN | | ADD_VALUES: PRINCIPAL_RELATION_MEMBER_ATTRIBUTE=[USER.R3_DATASOURCE.JZHANG]
Property type is not multi-valued com.sapportals.wcm.repository.ResourceException: Property type is not multi-valued
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 at java.lang.Throwable.<init>(Throwable.java:195)
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 at com.sapportals.wcm.util.content.ContentException.<init>(ContentException.java:34)
 at com.sapportals.wcm.repository.ResourceException.<init>(ResourceException.java:227)
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 at com.sapportals.wcm.repository.manager.cm.persistence.BasicPersistenceDB.getExternalProperties(BasicPersistenceDB.java:213)
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 at com.sap.netweaver.coll.base.core.extension.Item.process(Item.java:97)
 at com.sap.netweaver.coll.base.core.extension.Subscription.processItems(Subscription.java:122)
 at com.sap.netweaver.coll.base.core.extension.Subscriptions.perform(Subscriptions.java:122)
 at com.sap.netweaver.coll.base.core.extension.Subscriptions.performJarmed(Subscriptions.java:101)
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 at com.sap.netweaver.coll.base.core.extension.ExtensionProcessor.process(ExtensionProcessor.java:61)
 at com.sap.ip.collaboration.room.impl.RoomObject.<init>(RoomObject.java:198)
 at com.sap.ip.collaboration.room.impl.Rooms.createRoom(Rooms.java:174)
 at com.sap.ip.collaboration.room.impl.RoomsKMService.createRoom(RoomsKMService.java:107)
 at com.sap.ip.collaboration.roomui.api.rcwizard.model.RoomCreationController.createRoom(RoomCreationController.java:192)
 at com.sap.ip.collaboration.roomui.api.rcwizard.ui.RcWizardUIBaseControl.onFinish(RcWizardUIBaseControl.java:68)
 at com.sap.ip.collaboration.roomui.api.rcwizard.ui.RoomOverview.onFinish(RoomOverview.java:347)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:324)
 at com.sapportals.wdf.stack.Control.dispatchHtmlbEvent(Control.java:386)
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 at com.sapportals.wdf.WdfCompositeController.onWdfEvent(WdfCompositeController.java:538)
 at sun.reflect.GeneratedMethodAccessor4503.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:324)
 at com.sapportals.htmlb.page.DynPage.doProcessCompositeEvent(DynPage.java:204)
 at com.sapportals.htmlb.page.DynPage.doProcessCurrentEvent(DynPage.java:142)
 at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:115)
 at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
 at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
 at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
 at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
 at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377)
 at java.security.AccessController.doPrivileged(Native Method)
 at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390)
 at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
 at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
 at java.lang.Thread.run(Thread.java:534)
exception is chained. Original exception -
java.lang.NullPointerException: Cannot get resource /room_extensions/cm_stores/TEMPLATES/MeetingRoom/Links
 at com.sap.netweaver.coll.room.api.util.RFAccessor.getResource(RFAccessor.java:195)
 at com.sap.netweaver.coll.room.api.util.RFAccessor.getResource(RFAccessor.java:168)
 at com.sap.netweaver.coll.room.api.util.RFAccessor.copyResource(RFAccessor.java:348)
 at com.sap.netweaver.coll.room.impl.extension.cm.stores.Store.createWorkspace(Store.java:64)
 at com.sap.netweaver.coll.room.impl.extension.cm.stores.WorkspaceManager.createWorkspace(WorkspaceManager.java:70)
 at com.sap.netweaver.coll.room.impl.extension.cm.CmRoomExtensionSP2FP.createWorkspace(CmRoomExtensionSP2FP.java:246)
 at com.sap.netweaver.coll.room.impl.extension.cm.CmRoomExtensionSP2FP.perform(CmRoomExtensionSP2FP.java:211)
 at com.sap.netweaver.coll.room.impl.extension.cm.CmRoomExtensionSP2FP.process(CmRoomExtensionSP2FP.java:195)
 at com.sap.netweaver.coll.base.core.extension.ExtensionWrapper.jarmRunTime(ExtensionWrapper.java:129)
 at com.sap.netweaver.coll.base.core.extension.ExtensionWrapper.process(ExtensionWrapper.java:108)
 at com.sap.netweaver.coll.base.core.extension.Item.process(Item.java:175)
 at com.sap.netweaver.coll.base.core.extension.Item.process(Item.java:97)
 at com.sap.netweaver.coll.base.core.extension.Subscription.processItems(Subscription.java:122)
 at com.sap.netweaver.coll.base.core.extension.Subscriptions.perform(Subscriptions.java:122)
 at com.sap.netweaver.coll.base.core.extension.Subscriptions.performJarmed(Subscriptions.java:101)
 at com.sap.netweaver.coll.base.core.extension.ExtensionTask.processItems(ExtensionTask.java:153)
 at com.sap.netweaver.coll.base.core.extension.ExtensionProcessor.process(ExtensionProcessor.java:61)
 at com.sap.ip.collaboration.room.impl.RoomObject.<init>(RoomObject.java:198)
 at com.sap.ip.collaboration.room.impl.Rooms.createRoom(Rooms.java:174)
 at com.sap.ip.collaboration.room.impl.RoomsKMService.createRoom(RoomsKMService.java:107)
 at com.sap.ip.collaboration.roomui.api.rcwizard.model.RoomCreationController.createRoom(RoomCreationController.java:192)
 at com.sap.ip.collaboration.roomui.api.rcwizard.ui.RcWizardUIBaseControl.onFinish(RcWizardUIBaseControl.java:68)
 at com.sap.ip.collaboration.roomui.api.rcwizard.ui.RoomOverview.onFinish(RoomOverview.java:347)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:324)
 at com.sapportals.wdf.stack.Control.dispatchHtmlbEvent(Control.java:386)
 at com.sapportals.wdf.WdfEventDispatcher.dispatch(WdfEventDispatcher.java:175)
 at com.sapportals.wdf.WdfCompositeController.onWdfEvent(WdfCompositeController.java:538)
 at sun.reflect.GeneratedMethodAccessor4503.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:324)
 at com.sapportals.htmlb.page.DynPage.doProcessCompositeEvent(DynPage.java:204)
 at com.sapportals.htmlb.page.DynPage.doProcessCurrentEvent(DynPage.java:142)
 at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:115)
 at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
 at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
 at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
 at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
 at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377)
 at java.security.AccessController.doPrivileged(Native Method)
 at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390)
 at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
 at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
 at java.lang.Thread.run(Thread.java:534)

Hi there,
After following the basic configuration steps for collaboration, we do not see the error:
com.sap.netweaver.coll.room.api.util.RoomResourceException: Cannot get resource /room_extensions/cm_stores/TEMPLATES/MeetingRoom/Links: Cannot get resource /room_extensions/cm_stores/TEMPLATES/MeetingRoom/Links
but this error is still there and the room creation wizard failed again:
Property type is not multi-valued com.sapportals.wcm.repository.ResourceException: Property type is not multi-valued
any help is much appreciated...
Thanks.

Help: Collaboration Room Bugs/Issues

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