Help!! Help!! no itunes no quicktime!!!

please someone help!!
everytime i click itunes to open i get a message saying "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience."
everytime i try to open Quicktime nothing happends!
please help iv tryed everything, uninstalled re-installed - installing just quicktime stand alone, nothing works!
please tell me your ideas! any welcome!

i am currently having the same problem so if anyone has any ideas please contact me everytime i click on my itunes i get this generic message saying "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." then when i try opening quicktime it wont even open but i can right click on it in my tool bar and like edit the settings for it. i aslo have tried completly uninstalling it and reinstalling it just as it says on the i tunes website. PLEASE HELP!!!! this problem also comes with my ipod video not working properly. sometimes it will not put the songs on my ipod when i sync it in fact it erases all my songs off of it. also sometimes it will not put all the songs on the ipod like it will only put on 157 out of 489 songs. if amyone has any ideas about that please let me know. o yes and also i sometimes get an error message about how it cant sync to my ipod because it is corupted??? but then other times it syncs no problem. [email protected] that is my email if anyone has any info on any of these matters please let me know.

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ITunes and Quicktime Error after automatice Apple update, need help!!!

So I currently have a new labtop with windows vista. I have been runining iTunes for the pass 3 months already no problems. The Apple automatic update has never caused any problems till now. Quicktime needed to be updated today, and I accecpted the update, prior to that iTunes and Quicktime was working properly. Once the quicktime update was complete, it restarted my computer like usual. Then when I tried to open iTunes this error came up:
"iTunes cannot run because it has detected a problem with your audio configuration"
Now I checked the audio configuration and nothing was changed or anything, that has not been touched at all, so I still think it had to do with the update. The next error was came up when I tried to open Quicktime and it read:
"Runtime Error!
Program C://ProgramFiles/QuickTime/QuickTimePlayer.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information"
So as long as I have been using Quicktime and iTunes I have never encountered this, I tried to re-install but the error kept coming up after it was installed. Please help me out!

try doing following the steps in these articles
http://docs.info.apple.com/article.html?artnum=31115
and
http://docs.info.apple.com/article.html?artnum=93976
hope this helps

When i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

when i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

Before trying the update again, use Microsoft's Fix it solution at http://support.microsoft.com/mats/Program_Install_and_Uninstall. Use it to uninstall iTunes and Quicktime. It bypasses this not uncommon problem. When the solution finishes, the selected program will be uninstalled. It can take several minutes and I have seen as much as half an hour.
After iTunes & Quicktime are uninstalled, try the update again.

I run Windows 7 Home Premium on an HP Pavilion dv6. I cannot install iTunes or QuickTime. Can you help me with this?

I run Windows 7 Home Premium on an HP Pavilion dv6. I cannot install iTunes or QuickTime. Can you help me with this?

Hello raadabdaun,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues installing iTunes for Windows. The following article provides the most relevant information and troubleshooting steps:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

HT1926 iTunes will not install on my computer (Windows 8) and i tried everything in "Issues installing iTunes or QuickTime for Windows" but nothing worked. any help?

iTunes will not install on my computer (Windows 8) and i tried everything in "Issues installing iTunes or QuickTime for Windows" but nothing worked. any help?

Many thanks.
Error 7 (Windows error 127)
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Help!!! Itunes and Quicktime does not open

I already followed the suggestion here on the problems for ITunes and Quicktime suggestions to follow to go to Control panel but does not work and tried to uninstall and install back the itunes with quicktime but still no luck....I am deciding to return the ipod...it is frustrating..Help needed before i finally return this !!!!

rafaella,
So you have tried the steps in this thread?
http://discussions.apple.com/thread.jspa?messageID=3482546#3482546
Generik

ITunes and Quicktime issue (Please Help)

So last night I download the update for iTunes. Everything seemed to be going fine, I didn't have any problems. This morning I turn on my computer and try to run iTunes and it gives me an error message, an dwon't even open iTunes. Not only that, I can't run any Quicktime file, it gives me the same message. I downloaded the installer again and attempted to repair iTunes. It said I was sucessful, but when I tried opening iTunes or Quicktime the error still appeared. This is really frustrating, this is what I get for updating? Someone please help!

you'll probably want to run the standalone quicktime install
also, what is the error message that you are getting?
http://www.apple.com/quicktime/download/standalone.html
if that doesn't work, follow these steps
http://docs.info.apple.com/article.html?artnum=93976

After I downloaded the most recent versions of itunes and quicktime I cannot play any videos, tutorials. Thank you for any help.

Videos will not play after downloading the mmost recent versions of Itunes and Quicktime. What can I do? The video tries to start but freezes and does not respond.

Appreciate the suggestion. I did the repair, but videos still don't play.
I tried putting quicktime in "safe mode", but that also did not solve the video-play problem.
However, I downloaded a video and that video does play.
A video may start but quickly freezes.
In itunes is the player "quicktime or itunes"?
When I open the quicktime player(its appearance doesn't look like a player with controls for play, pause, etc.).
Maybe the controls appear when play begins' however, then I try to open any song of video, I always get the same message: "Do you want to allow this website to open a program on your computer(in itunes, I assume).)
If i choose "yes" I get an error message.
I thought this additional information might be helpful, but you can just answer the original question if you have some additional ideas.
Thanks for your help.

I cannot play the m4v movie (Linear) I downloaded with the U2 album "No line on the horizon". I have the latest versions of itunes and quicktime. I have a windows 7 computer. Can you help.

I cannot play the m4v movie (Linear) I downloaded with the U2 album "No line on the horizon". I have the latest versions of itunes and quicktime. I have a windows 7 computer. Can you help.

Hi whatisitagain,
Thank you for participating in the Apple Support Communities.
If the movie you downloaded from the iTunes Store is not playing in iTunes for Windows, start with the troubleshooting tips in this article:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues - Apple Support
All the best,
Jeremy

All of sudden, I can't launch iTunes as I get a popup saying "iTunes requires Quicktime 7.5.5 or later". I only have 7.4 currently and the apple site doesn't show anywhere to download Quicktime upgrade. Software Update detects no reqd updates. Help pls??

all of sudden, I can't launch iTunes as I get a popup saying "iTunes requires Quicktime 7.5.5 or later". I only have 7.4 currently and the apple site doesn't show anywhere to download Quicktime upgrade. Software Update detects no reqd updates. Help pls??

Here's a link to the QuickTime for Leopard 7.7 installer:
http://support.apple.com/kb/DL761

I backed up my movies and rebuild my computer, and after making sure i'm using the latest version of itunes and quicktime and and making sure i still had spare computer authorizations, i still get error 23132. Please help.

I backed up my movies and rebuild my computer, and after making sure i'm using the latest version of itunes and quicktime and and making sure i still had spare computer authorizations, i still get error 23132. Please help.

I had this exact issue. Spent over an hour on the phone with apple support, they couldn't resolve. Here is what I ended up doing, that worked.
1. Turned iTunes match off on all my iOS devices
2. Deleted the offending playlists from the iOS device they originated on
3. Started iTunes, let it run (literally) for an hour before it became responsive. First thing I did, before clicking anywere else was disable iTunes match. If I clicked anywhere, it would clock for another hour.
4. Let iTunes run overnight, by morning it had cleaned out the repeating play lists. This got my Mac/iTunes back to an operable state.
5. Restore iPhones from backup in iTunes.
What was causing my issue was a single playlist that was created on an iPhone, then suddenly showed up with several thousand duplicates on my other iPhone. The culprit playlist did not, for some reason, duplicate itself on my two iPads. Apple support seemed to think it was because the problem iPhone tried to sync the playlist to iCloud over and over again unsuccessfully, then it finally went through and populated the thousands of blank/failed playlists which then tried to propigate to iTunes and my other iOS devices. Seems like a reasonable theory.
I have not yet re-enabled iTunes match. So, no idea what will happen if I decide to go back down that rabbit hole.

Can't Unistall iTunes or Quicktime! Please HELP!

We have used iTunes for a couple of years now and haven't had any problems until I bought my daughter an iPod Nano. The iPod requires iTunes 7 which I downloaded and tried to install but an error keeps coming up that I don't have sufficient privileges to "iPod Services" so I thought I would try to uninstall iTunes and Quicktime and then reinstall them, but when I go into the Add/Remove feature from the Control Panel and click on remove, it does nothing! And Quicktime isn't even listed in the Add/Remove section so I went to Quicktime in the "all programs" menu and tried to uninstall Quicktime from there and it tells me that Quicktime isn't installed, which is weird because it's listed in the "all programs" menu. Can anyone help me. My daughter is totally bummed because she hasn't been able to do anything with the ONLY present that she wanted for Christmas. I am running Windows XP Service Pack 2. Any help would truly be appreciated. THANK YOU!!
Windows XP

I have a similar problem, no ones seems to understand how iTunes 7 works when you had previous versions installed. Surprised you don't get them uninstalled, my XP control panel function did that part OK. I guess you can always manually delete the files but this may leave registry issues behind.

100% cpu usage when opening itunes or quicktime, please help!

every time i open itunes or quicktime my windows laptop centrino´s core jumps to 100%, even when the programs are idle!!
-i tried reinstalling them, manually removing any leftover program files and folders.
-Right-clicking on the QuickTime folder and clicking Delete from the shortcut menu.
-Navigate to C:\Windows\system32\.
-Remove the files QuickTime.qts and QuicktimeVR.qtx.
nothing works...
now i cant listen to music with only my batteries anymore!
windows media player ***** and the new version 11 is a lot worse, but it uses just about 10% of my processor.
thank you for your help!
gateway centrino mx6618m Windows XP

hi captain
actually i noticed the problem in the first place when cheching the task manager. 97% itunes 3% taskmanager.
i wish i could know what all those other tasks are and end them (some are obvious but other arent), but it wouldnt solve my problem.
still thank you
XP centrino laptop Windows XP

*PLEASE HELP* ASAP. Itunes+Quicktime PROBLEMS!

Hi, I bought a new Ipod and I already had Itunes installed ( it was working the day before) but as soon as I plugged this one in, my Itunes said it was not " correctly installed, please uninstall, and install again" so I've been doing it for the past few hours. I am terribly stressed out. I need help please. How can I reinstall Itunes and Quicktime??? I've deleted everything of both programs like the forums said, and NOTHING. HELP!

*replying to shootfilm*
The feature you are trying to use is on a network resource that is unavailable. ... This is a dialog error message offering me the opportunity to browse to the location of a quicktime.msi file.
Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

I cant open itunes or quicktime... i need help

i just downloaded itunes and quicktime and whenever i want to use itunes or quicktime it wont open, what should i do
hp Windows XP

Have you tried removal of all related programs with installer cleanup of any that don't uninstall? I wonder if a problem with Apple Software update is at the root of this, but it is probably best to go straight to the full removal.
Here is a method for removal, cleanup and install.
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
To run the program – All Programs>>Windows Install Cleanup
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

Need Help for Itunes and quicktime

Hi there,
I just formated my computer and my os is windows 2003 server. When I installed itunes, everything is fine however when I installed quicktime I got an error code : -3. What's going on? and after I done with the installation, I couldn't open an itunes as well I got an error message said : The exception Privileged instruction. (0xc0000096) occurred in the application at location 0x7ca2af84. I don't know what happened I did install itunes and quick time under windows 2003 before and it works fine, but now I got an error. I appreciate the answer, Thanks in advance.

by any chance, did you try downloading the QT Player
from the "QuickTime 7.1 with iTunes 6 for Windows
2000/XP" link on the QT download page? that one
actually leads to an itunes/QT installer bundle.
I did it this way
let's try a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone
installer to your hard drive. (we'll run the install
from there rather than online.) switch off
antivirus and antispyware applications prior to the
install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes
launch properly again?
I did like you said and I can not even uninstall quicktime from my computer. When I double click the installation package: It shows
Unhandled Exception
Error Number : 0x80040707
Description : DLL function call crashed : QTInstallCode.QuickTimeUninstallProc
Setup will now terminate
Also, itunes does not launch properly. I think there is something wrong because when I install the windows from the cd I can install and run these two programs(itunes and quicktime). They work fine and no problem at all. However, after I update windows by using windows update web site, I couldn't use these programs since then. I have no idea what is going on? Before I reinstall my os, I also use windows server 2003 with sp1 and I could run these two programs. I think may be the new version of itunes and quicktime that they put on the web site have some issues with the windows server 2003, not sure about that.
Thanks.
(if you get an error message on the QT standalone
reinstall, let us know what it says. include error
message numbers if you're getting any.)
love, b

Help!! Help!! no itunes no quicktime!!!

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