HELP -- iPod Crisis!

Long story short, I accidentally dropped my iPod video (30 GB) yesterday from about 3 feet. There were no problems as I used it last night. However, I connected it to my iMac and now it is stuck on the "Do not disconnect." screen with the red cross-out not flashing, even when it is disconnected. PLEASE PLEASE HELP!!!!!!!!!!!!!!!!

The problem is fixed.

Similar Messages

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    Need help ipod has been disabled what do i do?

    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • Help ipod wont get songs on it!!

    i have no songs on my ipod now and i plugged it into my computer and it says do not disconnect on my ipod, but there is no ipod thing on the side of my itunes and nothing is updating, its liek nothing is happening at all except that my ipod says do not disconenct.. what do i do?

    See if this helps: iPod shows up in Windows but not in iTunes

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    Something that uses GPS would be the most accurate, because that can track your actual movement.
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    That sensor is designed to go inside specific shoes from Nike, but you can use it with any shoe, with a "pouch" like this one
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  • Please help. ipod will not show up and i have tried everything

    i got my ipod two days ago. ipod nano 4gb.
    when i plug it into my computer it comes up with 'do not disconnect' and occasionally a small circle icon in the top left-hand corner. the computer recognises that there is a 'mass storage device' connected, but the ipod doesnt appear in itunes or my computer.
    when i unplug the ipod it displays the apple symbol and then goes to the language selection menu. after i disconnect it i also get a message saying that the file could not be saved to the drive because it was interrupeted or something like that and i should try storing it somewhere else.
    so thinking that maybe this was it being updated, i let it plugged in all day while i was at school because surely that would be plenty of time for anything to load onto it. But when i got home today it did the same thing.
    I have two computers and the same thing happens on both.
    I have tried it using my sisters usb cable, still nothing works.
    Any ideas? Oh on one of my computers it doesnt let me uninstall itunes as well.
    And when I try to open the updater to restore the ipod it freezes the application and i have to do controlaltdelete and close it.
    I am SO angry about it right now.
    Since i only bought it a few days ago do you think i could get a repleacement from the store where i got it or will i have to go all the way through apple.
    I havnt been able to use it once and it is making me very frustrated, please help me if you have any ideas.
    x
      Windows XP Pro  

    Sally,
    OK since you using 2 computers, we will first focus on the one that will not uninstall iTunes, afterwareds we will get the ipod working on one PC first.
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    Also on BOTH pcs make sure you have "ipod updater 06-28-2006" you can download and install it here http://www.apple.com/ipod/download/
    Once iTunes is properly installed on this PC, you need to only connect your nano to the main PC you use for now so we can get it working, then we'll focus on the other PC if needed

  • HELP IPOD VIDEO 30GB WONT CONNECT TO COMPUTER

    hi everyone please i need help my ipod video will not connect to my computer ive tryed removing drivers uninstalling itunes everything still wont connect just says on my ipod screen do not disconnect please help me someone i need to get this fixed really quick thanks for the help

    here
    Is your I pod Head Phone Hooked to it because that might be the problem.
    What you do is hook the i pod to the front or back, i prefer the font and then have the head phone hooked to it then restart it and it should start to charge.
    ]if you have any Question just email me [email protected]

  • Please help - Ipod freezes when playing any video

    Hi
    I only got my ipod video a day ago and it wont play any video files. Everytime i go to play a video it freezes and just shows a black screen. I have tried downloading a music video from the itunes store and this wont work either. When i first got it i did play one video, im not sure if this was before i updated the firmware though?
    I cannot figure out how to reset the firmware if this is what i need to do?
    I would really appreciate some advice.
    Thanks in advance.

    I just got my iPod like two months ago and it wouldn't play any video podcast until I downloaded the new iTunes software. Now it plays some video podcasts but not all. I tried to watch some new podcasts I had downloaded from iTunes and it would play some of it then just freeze and make these wierd sounds. I tried again and it totally froze where I couldn't do anything, not even turn it off. It stayed that way until the battery was completely drained then it turned itself off later that night. The next morning I charged it up and it worked fine but I still can't watch those podcasts. Please help, cause this thing is pretty much brand new and for the amount of money I spent on it I don't want it to start giving me problems after only two months.

  • HELP Ipod shuffle is not recognised in windows or itunes

    Ok I got my ipod shuffle for my birthday but I got I beforehand so I could add songs. First it worked fine,played songs,was recognized in itunes but then the next day when I tried playing the songs using my ipod shuffle the error light flashes.I left it for another day and checked again.error light still flashing.I then connected it too the computer.not recognized in windows or itunes.it is extremely annoying.i have re-installed the software twice,got more updates and i have read all the tutorials but still the exactly same problem.i am getting incredibly annoyed with it and so is my dad.please help!
    Thank you for your time,
    Sophie

    Did you try all the steps here:
    http://docs.info.apple.com/article.html?artnum=61711?

  • Help: ipod not recognized by computer(s)

    Hi,
    my ipod (4G) has had problems: sometimes skipping songs. etc. So I decided to reset it. But the problem: It isn't seen by the PC (Windows XP) at the explorer level (same with iTunes), not by
    the disk management, not by the ipod update (which dies with "internal error"). It's only seen at USB level. I installed a new updater, I changed USB, I tried 3 different computers.
    Meanwhile the ipod freezes ever computer I connect. So no chkdisk, rstore or whatever is suggested.
    What really annoys me: This is the 4th time with the fourth ipod this happens (It was changed 3 times by support - oncenow guarantee is lost). There must be some misconstruction within the ipod in general.
    Any ideas ?
    Regards,
    Christian

    Hi,
    I've solved the problem. The problems occurs if you disconnect the ipod to often "unsafe". Then some files corrupt on the disc. Solution: restore ! But how, when PC is frozen.
    First:
    Since nobody can give me help I tried and tried and then I noticed, that not the PC is frozen, but everything around the explorer. It has to do with explorer !
    Second:
    After a long while, the ipod can be seen as removable disk.
    Nothing ccould be done with it (explorer still frozen, no chance to something with other windows-tools).
    Third:
    I read something about "external" tools for removable usb disks. I installed "HP USB Disk Storage Format Tool", which has no "connection" to the explorer. This tool has seen the ipod as removable disk and could format it.
    Fourth:
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    Christian

  • HELP ipod not recognised on PC

    Help My Ipod does not show up on my PC. It does not dingdong when you plug it in. I have tried another ipod I have got ang that still picks up on the PC. I have tried restoring the Ipod, I have reinstalled Itunes, and I have checked the drivers on the PC and it does not show up there either???
    can you help please. Shaun

    I tried a few things suggested and nothing worked. I always get the message "USB Device Not Recognized". And no matter what I do!
    During the process I also found out that one of my thumb drives has the same issue. I tried other USB ports and the same. It is just these two devices that have this issue. I recently did a Windows update but don't know if that can have something to do with it. Before they both worked perfectly fine. I tried the thumb drive on another PC and it worked fine. So what ever is going on is very strange.
    Also, while researching this board I found many others who had the same issue. There were very many views but very few replies, and if then from people like me. The few suggestions that were out there did not fix the issue. Sadly!
    The question that I have is, "what is Apple doing to help?"

  • Help Ipod Not being read by itunes but computer reads it

    Hey I need help I have used my ipod for months about 4 recently i rebooted my pc and now every time i connect my ipod it shows its connected by the computer and It shows me a message sayin that i have to update my ipod which makes no sence because both itunes,update and ipod are up 2 dat Please Help

    Start with this article and see if that gets you anywhere...
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    http://docs.info.apple.com/article.html?artnum=305136
    Patrick

  • PLEASE HELP - Ipod Showing In My Comp But Not Itunes Etc

    Hi there
    Can someone PLEASE help me! I am at my wits end with my Ipod.
    A few weeks ago I was in the middle of listening to a song and my ipod crashed then switched itself off. Ever since then I haven't been able to get it to connect to Itunes or the Updater and it won't play anything.
    When I switch the ipod on I get various errors ranging from the unhappy ipod to the folder with the exclamation mark.
    When I connect my ipod to my pc an autoplay window appears and sometimes I get an error saying the drive my ipod is connected to isn't formatted.
    So far I have tried the following
    Reinstalled Itunes
    Going into Disk Management and changing the Drive the ipod uses
    Reset The Ipod
    Tried Using Another USB Port
    Put the Ipod Into Disk Mode
    Nothing Works! After I changed the drive the ipod uses things looked promising. The Ipod was detected by the updater and it was started to restore the ipod however after a few minutes the ipod seemed to lose the connection and I got the error with the Battery icon.
    Can someone please help me!

    "my dad pressed view and then he chose the 3rd picture thing and songs went into."
    Sorry, I don't know what that means.
    Have you had a chance to look through these?
    USB drivers are not installed properly or are out of date.
    iTunes 7 doesn't recognize the iPod.

  • Pleae help ipod Nano wont update, error message driving me insane!!!!

    I have a 2nd gen ipod nano which after originally connecting to itunes was fine, has now decided to not update and not even allow me to restore. I keep getting message that I need to type in administration password. The other message says unknown error .
    If you can make sense of this please help.
    thanks
    Mac Mini   Mac OS X (10.3.9)  

    I am having a similiar problem... I could not transfer all of my songs due to an "error -69". Anyone know what this might mean?
    I'm very frustrated!!

  • Help -- iPod Nano loses charge quickly and won't start up

    When I don't use the iPod for a few days and then try to start it up, it won't turn on at all. The only way I can get it to work is to connect it to the computer. It also seems to lose its charge quickly. I sent it back to have it checked out and I was told it worked fine, but I continue to have the same problems. I'm stuck. Any suggestions? Would Restore help?

    A restore may help.
    How are you trying to turn it on though?
    See this as well...
    About Sleep, Deep Sleep, Hibernation, and Sleep Timer
    Finally, does resetting it turn it on?
    Resetting iPod
    For the battery issues...
    Tips And Tricks For iPod Battery
    iPod Battery Unplugged
    Caring For iPod Battery
    About the iPod Battery
    And use this to test how long the battery actually lasts...
    How To Determine Your iPods Battery Life
    btabz

  • HELP- "IPOD Cant Be Synced.  The Disk is locked"  Cant remove Read only

    I cannot remove read only from the IPod Control folder. It won't let me. I cant load music to my ipod, which I previously have with same computer, itunes, everything. I have the most updated itunes, software, etc.
    Can anyone help me? I have no clue what to do. I tried to right click on the ipod disk and run an error check. that didnt work. I'm clueless. Help!

    Hello Mark,
    And welcome to Apple Discussions!
    I don't really have any suggestions for you, but I can point you to an older thread where you might find help. Check out this old post from another forum member who managed to address this issue him/herself.
    http://discussions.apple.com/thread.jspa?threadID=1651418
    B-rock

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