HELP!! ipod has sad icon but nothing's working

i think i was clicking too fast through my music when suddenly my ipod froze (my bad!). i tried the menu + select thing but it didn't work, it just remained frozen. i noticed the battery was low. when i fiddled around with it and nothing was working, i just put my ipod away (i was at school) and decided to let the battery die down and leave it alone, since i didn't know what i was doing away.
so i get home. the screen is dark. i connect my ipod with the usb port to my computer and the strange thing is, IT'S NOT SHOWING UP on the source menu, so i can't restore it. i log onto this site for help, and it says that when there's a SAD ICON, you should try and "force it into disk mode first". i did that, but it's not working. after i press menu + select, and then menu + play/pause, it just goes back to the sad icon screen again. i did this about 10 times and it keeps doing the same thing.
so i can't force into disk mode because it keeps doing that and i can't restore. am i doing something wrong??
I NEED HELP!!! my ipod is still connected to my comp and every once in a while it goes to the screen w/ the apple on it but it always goes back to the sad icon screen, and whatever menu + select stuff i do, it just keeps going back to that screen!!!
please answer ASAP!
Windows XP   Windows XP  

There is a pretty comprehensive post written by another forum member which is about the sad iPod icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod icon.
You can arrange online service here.
Service request.

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