HELP! On Zen Microphoto.. Creative Word stuck! wont start

Please help.. my zen microphoto is only a month old. Just this afternoon while listening the music suddenly stopped. I checked the player and found out that it froze. I tried pressing the back arrow but nothing. Then I tried to shut the player off but it wont turn off. Big Bidg problem, when I tried to turn it on the screen froze with the word creative on it. normally at start-up the ceati've word comes out while the blue led is on then comes the phrase zen microphoto but now the screen will freeze at the word creative and the player wont shut down. Need help.. please

Yup! there are strange sounds like odd twangs and repeated clicks/whirl. I was just listening to music while the player was in my pocket then the song stopped playing. If its the microdri've, then how can I fix it. ThanksMessage Edited by tutie on 0-29-2006 08:42 AM

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Zen MicroPhoto or Micro stuck in Recovery Mode? Can't update firmware? Try this

I got these instructions from here:
http://blog.opsan.com/archi've/2005/09/3/472.aspx
This is the only thing that worked for me to get my broken Zen MicroPhoto up and running again. It was stuck in Recovery Mode and my XP SP2/WMP laptop wouldn't recognize when trying to load firmware or in Creative Media Explorer or WMP.
To Fix any problems with broken firmware form attempted "playsforsure"
firmware updates etc where your pc finds it as a 20mb dri've and it sits
in recovery mode and does bugger all:
1. Uninstall all creative software & drivers
2. Uninstall Media Player and Media Player runtime (will require a
reboot for each thing). This is done by going to add/remove programs and
uninstalling (this will put your pc back to wmp0).
3. Re-install the Zen Driver from the creative website and reboot (I just reloaded Media Explorer using my ZMP install CD).
4, Plug Zen in.
5, Make sure you have the firmware update ready, run it but don't click
the language bit yet), leave the mouse hovering over your language
selection. (for ZMP, just start firmware exe file, there is no language selection. You can get the firmware update from Creative's site, go to SUPPORT and then DOWNLOADS).
6. On the Zen- select "reload OS" (on ZMP I believe it is Erase or Reload Firmware, something like that, don't have it in front of me).
7. As soon as it flashes up "reload new firmware now via USB" click the
language button
8. Now the pc should find it and allow you to re-load the
firmware. (it may take a few attempts)
9. Once complete, click close and restart the pc. Everything should now
be fine.
0. Once all is working, you can re-install WMP and it will work fine.
I hope this helps somebody.
Message Edited by mdscriber3 on 08-04-2007:2 AM

does that mean when in vista or xp same problem still occurs?
http://storeyourpicture.com/images/s...lectronics.jpg

Zen Microphoto problems - Hiss/squeak at start of trac

Hi, i'm new to this forum, but i've joined up becasue i'm very frustrated with my Zen Microphoto.
I purchased a dark blue ZMP a few months ago, and was disappointed with its perfomance beacsue it had bad backgroud noise and a very annoying hiss/squeal which came on at the start of music playback, i.e. when u choose a track to play, or skip one.
I took the player in to my place of purchase, and got it sent off to be repaired. I've now got another dark blue replacement ZMP form Creative, but unfortunately it has the same problem. I am rightfully annoyed, and i might consider getting a refund, if this happens on all microphotos, cause i don't like it.
I've read some of the forums regarding the backgroud hiss that is present in some ZMPs, but none have my problem of the hiss/squeal overlaying approx 6 seconds of music playback. (this only happens when the screen is on, as u can't choose a track to play with it off). Also, when the harddri've is reading a track, simultaneously to this, if i put my ear the the actual player unit, i can hear a similar noise, that also comes on at start up. has anyone experience this?
Is this normal & has anyone ever experienced this before, or have i just ended up with two freaky players? If so, should i just get another replacement- maybe a different colour?

The sound you're talking about is just a sound of a hard dri've when the display is on. As the display fades out the sound dissapears. I think it's normal and it happens on my Microphoto too. And it doesn't happen only at start of tracks - try to rewind a track to the middle and you'll hear it as well - as long as the display will be on.

Help installing Zen MicroPhoto

So I just updated to SP2, and WMP. The computer detects the Zen as an MTP device and installs it accordingly and successfully, or at least it says so, anyway. However, neither WMP nor my Creative Explorer can see the **bleep** thing. It also doesn't show up in on the Device Manager list. I've upgraded its firmware to the latest version, went through the USB Permissions routine outlined in the Knowledge Base, read through a ton of topics here at the forum that all offered even the slightest inkling of a solution, yet nothing.
I've tried that "FixUp" file, but it doesn't work anymore (it did before installing WMP, however).
Any help would be much appreciated.Message Edited by hellslave on 07-23-200706:07 PM

Try rolling back to WMP0 instead using the steps outline below.
http://www.microsoft.com/windows/win...ionofthePlayer
See if WMP0 works. If all is well, then update to WMP again.
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Need help with Creative Zen MicroPhoto 8g

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Zen microphoto help!! please i really need your h

hello everybody, i bought a zen microphoto 4GB in June and it worked perfectly until two days ago. I turned it on like i do everyday to listen to music on my way to school. i downloaded the newest version of firmware onto it'sthree days before. when i turned it on, it went into recovery mode. so i went to reboot, and it goes back into recovery mode. i tried about 3 times, then it disabled all the functions. i couldn't control anything. so i took out the battery, and left it until i came home. i come home, put in the battery, turn it on. i plug it in the computer, and the computer does not reconize that its docked and the screen goes white and then it shuts off by itself. then it just freezes, it refuses to turn on. i tell my friend today at school and he said the hard dri've crashed and now i have a brick the size of a zen microphoto. is this true, or?is something else wrong with it. please someone help if you can. Creative Zen MicroPhoto 4GBfirmware dowloaded 3 days before--ZENMicroPhoto_PCFW_6__30_04.exepurchased- June 0, 2006 with product replacement plan from best buyproblems started occuring November 7, 2006Message Edited by barylakamil on -09-200603:22 PM

one method i saw and tried worked well but you need to try it at your own risk!!! turn off your microphoto, grab your microphoto with the screen facing you, and either slap your hand against the SIDE of your microphoto, or slap the SIDE of your microphoto against your hand. This method works for me but try it at your own risk. it could damage your hard disk. (its probably already damaged anyways.)and if you really need to turn off your Zen but it wont turn off, i suggest removing the battery.
Message Edited by gmail on -09-200605:34 PM

Creative Zen Microphoto (8GB) prob

hello,
i got my Zen microphoto about in sometime during december and now my MP3 is displaying some problems... everytime i go to turn it on, it displays on the OLED display "hardware problems" i cant listen to my music or anything... can anyone help me please? its been like this for a week and i would really like to listen to my music again... can anyone help me?

well... thanks, but it is indeed a hardware problem... i cant start up recovery mode or anything, all it says on the OLED screen is "hardware problem" i checked the manual on the creative disc that came with it and all it said was for me to download the new firmware thing but the thing is, my computer cant even recognize it or anything... it wont start up at all... do you think there is any alternati've way to fix it's am i missing something or doing something wrong? everytime i do that idea about taking the battery off and slowly sliding it in and try to turn on the power, it just shows up "hardware problem"...

Zen microphoto-computer does not detect it, help ple

I got my zen microphoto for christmas, so i have had it less than a month. a few days ago the screen froze on me while i was looking for music to listen to. i had been listening to it for about an hour or so, the album once done and i went to get somehting else to listen to and it froze. I tried plugging it into the computer and that didn't make a diffrence. i couldn't shut it down, turn the lock on nothing. but it did make noise when touching the arrows and stuff. just didn't do anything. i let the battery go dead. then i plugged it into the computer and charged the battery. when i turned it on i got the page where you can reboot. so i rebooted and that was it. the last option of the four. it rebooted and i could listen to music, battery charges.
I notice when i plug it into the computer the little charge icon is over the battery and flashing and the battery charges but i don' tget the picture of the usb connection to the comptuer that would show up before when i plugged it in. also the computer doesn't make the little noise that it used to either when i plugged it in. zen creative says i need to plug in my device, windows media player doesn't see it either.
i tried reinstalling the creative stuff, turn off the player and take out the battery and all that, and i cleaned it (first option) and then rebooted (last option). i didn't do the two in the middle, reformating and the firmware thing.
if anyone can help me that would be great and much appreciated.
thanks-alex

snoweagle-you are the best. thank you so much. still wasn't really sure what you are talking about with the SP (service pack) stuff. but i went to downloads for zen micro and there were three options. took the first application download. downloaded it, installed it, restarted my computer...and it works. i have the docked word with the usb icon on my screen and i can open up and edit my music. (haven't tried to import something yet but i'm sure i'll be able to) i didn't know that i had to keep up with the new downloads and such. thank you so much. i was on the verge of tears...thank you and i hope you are around for awhile in case i have other questions. thank you thank you thank you-alex

Zen MicroPhoto Problems! PLease,I Really Need Help!!

hello everybody, i bought a zen microphoto 4GB in June and it worked perfectly until two days ago. I turned it on like i do everyday to listen to music on my way to school. i downloaded the newest version of firmware onto it'sthree days before. when i turned it on, it went into recovery mode. so i went to reboot, and it goes back into recovery mode. i tried about 3 times, then it disabled all the functions. i couldn't control anything. so i took out the battery, and left it until i came home. i come home, put in the battery, turn it on. i plug it in the computer, and the computer does not reconize that its docked and the screen goes white and then it shuts off by itself. then it just freezes, it refuses to turn on. i tell my friend?yesterday at school and he said the hard dri've crashed and now i have a brick the size of a zen microphoto. is this true, or?is something else wrong with it. please someone help if you can. Creative Zen MicroPhoto 4GBfirmware dowloaded 3 days before--ZENMicroPhoto_PCFW_6__30_04.exepurchased- June 0, 2006 with product replacement plan from best buy?Message Edited by barylakamil on -0-20062:23 PM

If you cannot even reach recovery mode any more you will need to contact customer support. If you are in the USA you get a 3month parts and labour warranty and a year parts warrantyMessage Edited by ts on -0-20060:36 PM

Creative Zen Microphoto 8GB hangs

Hello,
I have seen a lot of posts on the same subject here, but have not seen any resolution yet.
I am sure the story sounds familiar... hangs at "Creative" logo, I go into recovery mode, and run scan disk or format etc... They don't work. I have even left the player on "formatting" overnight until the battery drains and it never finishes, same goes for "Scanning".
I am on my 4th player now and am having the same issue again. This time the player is now out of warranty so I can't return it, and I am not paying money out of my own pocket to get this thing fixed. Please don't tell me this product is defecti've... I don't buy that excuse. And it isn't a corrupt file, because a reformat would fix that.
Once it hangs, my computer won't recognize it, so I can't even try to update the firmware or anything.
Any new updates or information on this issue? It is obviously a well documented problem...just google "Creative zen freezes" and see how any hits you get!
I am pretty disappointed with this player. I should have followed my gut instinct in the first place, and just bought an iPod. I spent a lot of money on this paper weight. Any help,advice,prayers,or donation$ (for a new iPod) would ge greatly appreciated!

LooKeng wrote:
Hello,I got a Creative Zen MicroPhoto 8GB - It's a Mp3 Player as u probably know and it got reseted or somthing i think and i've lost my driver CD incase that should solve the problemToday at the morning I tried to hear some music on my MP3 player and suddenly a weird menu that i've never seen before with some 4 options and a title like This:Recovery ModeCreative Zen MicroPhotoV0.0.65(Then the options) Clean Up2 Format All3 Reload Firmware4 Reboot?What Should I do now ?Thanke You In Advance..Message Edited by LooKeng on 0-2-20080:07 AM
Right you will need to download the latest firmware from this site.
Here is a hyperlink to where you can download the firmware:
http://uk.europe.creative.com/suppor...lect=4&x=9&y=2
You might have to put some details in.
Once you have downloaded the latest firmware just start the program up.
Plug in your Zen into the PC and then press the "Reload Firmware" button on your Zen.
You should see your computer screen pick it up.
Then you click on your PC to install firmware.
That should be it.
I hope this hel
ps.
Got any questions you have just post on this space.
I do apologise if this does not make much sence my grammer is not that brilliant.

HELP! On Zen Microphoto.. Creative Word stuck! wont start

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