Help With Freezing Nano

Ok, so my iPod works fine when it is connected to the computer, but it dies as soon as I disconnect it. The screen slices diagonally and freezes, and the picture slowly fades away.
My computer says its fully charged, and I've tried resetting it and putting it into Disk mode, but still no luck. And it has been charging for quite a while now. Any suggestions would be much appreciated!!!
Oh, and when I re-plug it into the computer, I have to re-select the language, as if it totally resets. It does this even when I dont reset it. By the way, I only reset it when its plugged into the computer, because it doesnt work at all when it isnt plugged in.
Its about 4 days old.

I need some help.... My Ipod was on its charger(computer) and my setting is that when the ipod is connected to the computer, Itunes would appear.stillI tunes would not appear but then my ipod will not turn on. The "Donot disconnect" screen will not go away and I donot know what to do. How do I get in contact with a Apple Store near me if the yellow pages and the wbsite isnt giving me anything? I have a 2-year warrenty

Similar Messages

  • Please! Please help with iPod Nano...

    Hi. I bought my husband a 2GB iPod Nano in April, and last week, he went to install the new updates on it and it literally crashed the entire iPod. He lost all of his songs, all of his photos and now iTunes won't recognize it.
    I have went through all of the Apple support documents trying to find a reason why this would happen and I can't seem to find the answer i'm looking for. I've reinstalled iTunes numerous times, i've uninstalled everything for the iPod off of my computer and tried reinstalling the disc for the iPod to start from scratch, i've tried installing the programs on my mother-in-laws computer, (an iPod has never seen her computer before, ever!), and that didn't seem to help either.
    The problem that we seem to be running into is that we are trying to load up the Updater and it starts to hang. It keeps telling us that it is initiallizing, and it doesn't seem to get past that. Every once and awhile we will get an error saying that the iPod is 'not connected to the computer' or that the iPod is 'being used by another program, close out of all programs being used by the iPod and try again'. What is going on with it?
    I was hoping that if I restored the iPod to the factory settings that I would eventually be able to add the new updates onto it again.
    I was thinking that it installed the wrong updates onto it because I update my 30GB iPod Photo on the same computer, but I was reading that the Updater recognizes what iPod is connected to the computer and updates the correct software onto it.
    Does anybody know how I can fix this? The support forum is my last resort. I talked to Apple and this is where they sent me, even though he still has warrenty on it.
    Many, many thank you's to whomever can help!

    Every once and awhile we will get an error saying that the iPod is 'not connected to the computer' or that the iPod is 'being used by another program, close out of all programs being used by the iPod and try again'. What is going on with it?
    hmmmm. it sounds like some other application is checking on the ipod (possibly security software), and that is interfering with the update/restore attempts.
    try using the techniques from the following document to switch off every background application prior to plugging the ipod into the updater:
    Close Applications Running in the Background
    do things go a bit more smoothly then?

  • PLEASE help with ipod nano!!!!!

    i have a 2gb ipod nano and ive had it since about february. just like 2 months after i got it , the itunes just wouldnt open up. i deleted itunes and redownloaded it . then. it opened again but it doesnt connect with my ipod it has a popup and it says "the software required for communicating with the iPod is not installed correctly please reinstall itunes to install the ipods software" i have reinstalled it about 5 times. i went to the apple store and they updated my ipod and told me to reinstall itunes and also to install the ipod updater. i did but nothing worked..
    please help!!!!!!!
    Jamie
    Dell computer, iPod NaNo   Windows XP  

    okay, check through ProgMan and hutch's threads to see if any of the techniques there that they used to get past that sort of thing are of any help:
    http://discussions.apple.com/thread.jspa?messageID=2143821#2143821
    http://discussions.apple.com/thread.jspa?messageID=2261175#2261175

  • Need help with freezing...please respond!

    I just got my reconditioned ipod mini yesterday. The problem is that at the main menu the scrolling mechanism works (thumb rotation), but the select button does not (I can't get into any submenus). I called Apple support, and they said to reset. I did this; the mini worked OK once, but then started to freeze up again, and now, no matter how many times I reset, it doesn't help...I'm stuck at the main screen, and the select button won't do anything. The apple support guy says he has to reset his mini 2-3x a week, but I've been able to make my ipod work only once or twice, and I've had it a day. PLEASE HELP.

    I keep trying that too...doesn't seem to help. Have tried plugging it into the AC adapter and resetting; doensn't help. Updated my ipod/itunes software; doesn't help. I don't want to try restarting the ipod; I just spent 6 hours putting music on itunes today, and don't know how to create a backup...and I read the restart instructions and don't know how to do all of the steps. Its amazing to me that this unit works so poorly literally the first day out of the box. How disappointing.

  • Can someone help with new nano? song duration turned to dots??

    i pressed something by mistake yesterday and now where the song duration/time usually is at the bottom there is just 5/6 dots?? can someone please help ?

    Press the center button.
    This will switch between volume, scrubber (position in song), rating, lyrics and artwork.
    The 5 dots screen is a rating scale. Select this screen, roll the wheel to select 0-5 and press the center button to rate the song.
    There is a problem sometimes with this though.
    Don't press the button too quickly.
    http://docs.info.apple.com/article.html?artnum=303130

  • I need help with my nano p

    I have a ZEN nano plus GB I have used it meavy 0 times last year this week I started working out again and for some reason it is not turning on. I did the software upgrade and it didn't work. any help will be appreciated.

    Make sure you're using a fresh battery and try the firmware update again (use recovery mode per the instructions on Creative's support website, also let the update application format the data area). If the update fails try different USB ports and/or a different computer. If it still doesn't turn on after a successful update, it's probably dead and you should try to get it replaced if it's still covered by warranty.
    Oh, and you're keeping the power/play button pressed for a few (2-3?) seconds, right?Message Edited by dingens on 03-07-20070:6 PM

  • I need help with iPOD Nano

    Maybe someone out there can help me. I just updated my iTunes on my MAC to 7.0. After that my iPOD Nano displays a message:
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    After I press the center button, the message reappears. I can't seem to get rid of this message. And I don't use a firewire I only use the USB Cable.
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    bollocks to the iPod warning, shove a firewire cable in, it'll take like 10 times longer, but then you'll have a working hi-fi

  • Help with Preloaded nano

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    2. Can he get the music on the nano onto the mac so that if he needs to erase the nano, he won't lose the music?
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    I recently had the same problem, my computer had to be rebooted so essentially i had a new computer with the same problem as you. Dont worry about plugging into the computer it wont automatically update without asking you. you have a few options
    1. Apple allows you to transfer itunes from one itunes to another only if the songs are from c.d's or bought from the itunes store. To do this, go to the website and search for "itunes transfer to new computer" or something. However if the music was gotten another way (downloaded illegally or elsewhere), do steps 2 or 3.
    2. If the songs on the ipod came from c.ds, just load up the music from the c.d's on to your new, different itunes. After that is done, plug the ipod into the computer and all the music should be the same on both the computer and ipod. Then it will say something like , "your ipod is registered to another itunes, do you want itunes to update your ipod to this itunes?" Say yes and then you can re-register it. All the music will still be there.
    3. Just put all the music from the other itunes onto c.d's by burning it, then do step 2.
    4. There is no way to just put the songs from the ipod on a new itunes, these are the only options i came up with. With me, I allowed my ipod to be wiped out, and will replace the music with my cds and then download the rest.

  • HELP WITH IPOD NANO

    MY IPOD STOPS PLAYING SPONTANEOUSLY. IT IS FULLY CHARGED. I HAVE RESTORED IT ON THE APPLE WEBSITE. WHAT DO I DO TO FIX IT?

    Your problem is that your iPod is not sensing that your headset is inserted. There is a pin inside the headphone port on the Nano that senses if it is inserted fully. If it does not sense anything, it will pause playback to save battery power when the screen dims. Here are the solutions:
    Insert it fully. This will fix it for most of you. Press that thing in there all the way. You should feel and hear a full click when it is fully seated. If you can see ANY silver of the headset jack, it is not fully inserted.
    Debris inside the headset port. If you are totally unable to push the headset jack all the way, the most likely problem is that you have crud inside your headphone jack. Try blowing it out or slapping it against your palm with the headset port facing your palm to try and get the stuff out. If you look into he jack with a light, you should be able to see to the bottom. The entire inside of the headset port is white, so if it looks dark at the bottom, that is the crud that is keeping your nano from working.
    Headset jack or plug issue. If you cannot solve the problem with 1 or 2, then there is likely something physically wrong with either the headset jack on your headphones or the headset port on the nano.
    If none of the above works, you need to take it to the Apple store or wherever you purchased it. I think they are still under warranty.
    i

  • Help with Freezing? (eMac OS 9.2)

    Hi Everyone,
         I'm a bit of a PC guy, but I'm working as a contractor for a local private school that has a pair of eMacs which need repair. One of them, I've found from the research I've done, most likely has a fried logic board. The other one is running OS 9.2 using Kidsdesk, which is a piece of software that overlays finder and only allows kids access to the games listed under each grade. The problem is, this machine keeps freezing up under normal use from the students, and I have no idea what to do. I've considered wiping the machine and reinstalling OS 9.2, but I have no idea where I could obtain a disk for it in 2011. Does anyone have any troubleshooting tips for this machine, or hints on where I can obtain a legal disc for OS 9.2 other than Craigslist or similar?
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    Hard to tell what might be causing it to freeze up without more symptoms. Are there any specific conditions under which it freezes? Something like following a specific action or set of actions by the user... always within the same program... etc.
    If you boot it with Extensions Off, does it still freeze up? To do that, restart or boot, press the Shift key and keep it held down until the desktop appears.
    How full is the hard drive?
    Re a replacement install CD, all eMacs which are OS 9 bootable can boot only to OS 9.2.2. Since there is no retail version of OS 9.2.2, you will need to use only the original model-specific disk that came with such a machine when it was new. They're not easy to find.
    You may be able to acquire or borrow such a disk from an Apple User Group near you - most large cities and universities have one.
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  • Help with freezing

    Ok recently I've replaced the screen on my 3gs, and when I've come to reboot its stuck on the apple logo with loading circle. I've put phone in dfu and installed everything over and over and it seems to install fine but then stuck on the apple again.

    I need some help.... My Ipod was on its charger(computer) and my setting is that when the ipod is connected to the computer, Itunes would appear.stillI tunes would not appear but then my ipod will not turn on. The "Donot disconnect" screen will not go away and I donot know what to do. How do I get in contact with a Apple Store near me if the yellow pages and the wbsite isnt giving me anything? I have a 2-year warrenty

  • Help with freezing please.

    Hi,
    I have SL installed on my MBP. My MBP is freezing randomly when using iTunes and Safari for no apparent reason. I have copied the system logs below if anyone can decode them for me...
    Sep 29 17:59:42 localhost com.apple.launchd[1]: * launchd[1] has started up. *
    Sep 29 17:59:54 localhost mDNSResponder[17]: mDNSResponder mDNSResponder-212.1 (Jul 24 2009 22:34:12) starting
    Sep 29 17:59:58 localhost configd[14]: bootpsessiontransmit: bpf_write(en1) failed: Network is down (50)
    Sep 29 17:59:58 localhost configd[14]: DHCP en1: INIT transmit failed
    Sep 29 17:59:58 localhost configd[14]: network configuration changed.
    Sep 29 17:59:58 Rob-Brays-MacBook-Pro configd[14]: setting hostname to "Rob-Brays-MacBook-Pro.local"
    Sep 29 18:00:00 Rob-Brays-MacBook-Pro bootlog[46]: BOOT_TIME: 1254243582 0
    Sep 29 18:00:02 Rob-Brays-MacBook-Pro blued[47]: Apple Bluetooth daemon started
    Sep 29 18:00:03 Rob-Brays-MacBook-Pro /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[36]: Login Window Application Started
    Sep 29 18:00:05 Rob-Brays-MacBook-Pro com.apple.usbmuxd[30]: usbmuxd-176 built for iTunesNine on Jul 20 2009 at 13:06:53, running 32 bit
    Sep 29 18:00:05 Rob-Brays-MacBook-Pro configd[14]: network configuration changed.
    Sep 29 18:00:09 Rob-Brays-MacBook-Pro loginwindow[36]: Login Window Started Security Agent
    Sep 29 18:00:09 Rob-Brays-MacBook-Pro WindowServer[57]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Sep 29 18:00:09 Rob-Brays-MacBook-Pro com.apple.WindowServer[57]: Tue Sep 29 18:00:09 Rob-Brays-MacBook-Pro.local WindowServer[57] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Sep 29 18:02:14 Rob-Brays-MacBook-Pro SecurityAgent[79]: NSSecureTextFieldCell detected a field editor ((null)) that is not a NSTextView subclass designed to work with the cell. Ignoring...
    Sep 29 18:02:14 Rob-Brays-MacBook-Pro loginwindow[36]: Login Window - Returned from Security Agent
    Sep 29 18:02:14 Rob-Brays-MacBook-Pro loginwindow[36]: USER_PROCESS: 36 console
    Sep 29 18:02:15 Rob-Brays-MacBook-Pro com.apple.launchd.peruser.501[90] (com.apple.ReportCrash): Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
    Sep 29 18:02:17 Rob-Brays-MacBook-Pro SoftwareUpdateCheck[97]: Checking for updates
    Sep 29 18:02:22 Rob-Brays-MacBook-Pro com.apple.launchd.peruser.501[90] (com.apple.Kerberos.renew.plist[111]): Exited with exit code: 1
    Sep 29 18:02:30 Rob-Brays-MacBook-Pro System Preferences[121]: ILLogger ILMediaBrowserPathWatcher: ** Error in ILMediaBrowserPathWatcher startFSEventStream failed to start for paths: (\n "/Users/RobBray/Library/Preferences"\n) **
    Sep 29 18:02:30 Rob-Brays-MacBook-Pro System Preferences[121]: ILLogger ILMediaBrowserPathWatcher: ** Error in ILMediaBrowserPathWatcher startFSEventStream failed to start for paths: (\n "/Users/RobBray/Pictures/iPhoto Library",\n "/Users/RobBray/Library/Preferences"\n) **
    Sep 29 18:02:44 Rob-Brays-MacBook-Pro SoftwareUpdateCheck[97]: PackageKit: * Missing bundle identifier: /Library/Receipts/Flip4Mac QuickTime Components.pkg
    Sep 29 18:02:44 Rob-Brays-MacBook-Pro SoftwareUpdateCheck[97]: PackageKit: * Missing bundle identifier: /Library/Receipts/Flip4Mac Web Plugins.pkg
    Sep 29 18:02:47 Rob-Brays-MacBook-Pro System Preferences[128]: ILLogger ILMediaBrowserPathWatcher: ** Error in ILMediaBrowserPathWatcher startFSEventStream failed to start for paths: (\n "/Users/RobBray/Library/Preferences"\n) **
    Sep 29 18:03:09 Rob-Brays-MacBook-Pro System Preferences[133]: ILLogger ILMediaBrowserPathWatcher: ** Error in ILMediaBrowserPathWatcher startFSEventStream failed to start for paths: (\n "/Users/RobBray/Library/Preferences"\n) **
    Sep 29 18:03:09 Rob-Brays-MacBook-Pro System Preferences[133]: ILLogger ILMediaBrowserPathWatcher: ** Error in ILMediaBrowserPathWatcher startFSEventStream failed to start for paths: (\n "/Users/RobBray/Pictures/iPhoto Library",\n "/Users/RobBray/Library/Preferences"\n) **
    Sep 29 18:03:17 Rob-Brays-MacBook-Pro SoftwareUpdateCheck[97]: SWU: scan found 1 products:\n061-7187
    Sep 29 18:03:17 Rob-Brays-MacBook-Pro SoftwareUpdateCheck[97]: Downloading "Brother Printer Drivers Update"
    Sep 29 18:06:36 Rob-Brays-MacBook-Pro Dock[94]: kCGErrorIllegalArgument: CGSSetWindowListSystemAlpha: Failed
    Sep 29 18:06:36 Rob-Brays-MacBook-Pro Dock[94]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Sep 29 18:06:36 Rob-Brays-MacBook-Pro com.apple.Dock.agent[94]: Tue Sep 29 18:06:36 Rob-Brays-MacBook-Pro.local Dock[94] <Error>: kCGErrorIllegalArgument: CGSSetWindowListSystemAlpha: Failed
    Sep 29 18:06:36 Rob-Brays-MacBook-Pro com.apple.Dock.agent[94]: Tue Sep 29 18:06:36 Rob-Brays-MacBook-Pro.local Dock[94] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Sep 29 18:06:36 Rob-Brays-MacBook-Pro com.apple.Dock.agent[94]: Tue Sep 29 18:06:36 Rob-Brays-MacBook-Pro.local Dock[94] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Sep 29 18:06:36 Rob-Brays-MacBook-Pro Dock[94]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Sep 29 18:06:36 Rob-Brays-MacBook-Pro Dock[94]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Sep 29 18:06:36 Rob-Brays-MacBook-Pro com.apple.Dock.agent[94]: Tue Sep 29 18:06:36 Rob-Brays-MacBook-Pro.local Dock[94] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Sep 29 18:06:36 Rob-Brays-MacBook-Pro Dock[94]: kCGErrorIllegalArgument: CGSSetWindowListSystemAlpha: Failed
    Sep 29 18:06:36 Rob-Brays-MacBook-Pro com.apple.Dock.agent[94]: Tue Sep 29 18:06:36 Rob-Brays-MacBook-Pro.local Dock[94] <Error>: kCGErrorIllegalArgument: CGSSetWindowListSystemAlpha: Failed
    Sep 29 18:06:36 Rob-Brays-MacBook-Pro Dock[94]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Sep 29 18:06:36 Rob-Brays-MacBook-Pro com.apple.Dock.agent[94]: Tue Sep 29 18:06:36 Rob-Brays-MacBook-Pro.local Dock[94] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Sep 29 18:06:36 Rob-Brays-MacBook-Pro Dock[94]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Sep 29 18:06:36 Rob-Brays-MacBook-Pro Dock[94]: kCGErrorIllegalArgument: CGSSetWindowListSystemLevel: Failed
    Sep 29 18:07:13: --- last message repeated 1 time ---
    Sep 29 18:06:36 Rob-Brays-MacBook-Pro com.apple.Dock.agent[94]: Tue Sep 29 18:06:36 Rob-Brays-MacBook-Pro.local Dock[94] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Sep 29 18:06:36 Rob-Brays-MacBook-Pro com.apple.Dock.agent[94]: Tue Sep 29 18:06:36 Rob-Brays-MacBook-Pro.local Dock[94] <Error>: kCGErrorIllegalArgument: CGSSetWindowListSystemLevel: Failed
    Sep 29 18:07:13: --- last message repeated 1 time ---
    Sep 29 18:07:13 Rob-Brays-MacBook-Pro com.apple.WebKit.PluginAgent[155]: Debugger() was called!
    Sep 29 18:07:48 Rob-Brays-MacBook-Pro com.apple.WebKit.PluginAgent[155]: Debugger() was called!
    Sep 29 18:09:15 localhost com.apple.launchd[1]: * launchd[1] has started up. *
    Sep 29 18:09:21 localhost DirectoryService[11]: Improper shutdown detected
    Sorry there is so much, but I want to give as much info as possible. I have tried to get into the Crash Log on the Console, but it appears the crash reporter cannot be found as reported below...
    Sep 29 18:10:01 unknown-00-23-12-53-c9-27 com.apple.launchd.peruser.501[82] (com.apple.ReportCrash): Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
    I don't know enough about these codes to do anything about it without advice. It seems there is a problem with Kerberos(?) which I think is something to do with computer security.
    Thanks in advance
    Rob

    I can't decode them.
    But, have you done this.....
    Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
    You could have some directory corruption. Let us know what errors Disk Repair reports and if DU was able to repair them.
    Then Repair Permissions.
     DALE

  • Re: GT72 2QD Urgently need helps with freezing

    Same here, have the same problem with my new GT72 currently on windows 8.1.
    The freezes happen randomly and the system reboots eventually after some time.
    Happened for me on:
    * Ubuntu 14.04.5 LTS
    * Ubuntu 14.04.5 LTS (vanilla 4.13 kernel)
    * Windows 8.1...

    Have you tried updating the BIOS?
    http://www.msi.com/support/nb/GS70-2QE-Stealth-Pro-4.html#down-bios
    And also the EC?
    http://www.msi.com/support/nb/GS70-2QE-Stealth-Pro-4.html#down-firmware
    Have you also installed all drivers for your system?
    http://w...

  • Need serious help with Ipod nano and WinXP

    A few days ago my fiancee was moving songs to her Ipod when it automatically tossed all of my songs onto her Ipod so she deleted them from Itunes and tried to continue. Something happened and she got a message that her Ipod "could not be read from or written to" so I hooked mine up to see if it was a hardware problem and all of my music was also deleted and now I get the same message. We have uninstalled the software, reinstalled the original CD, updated to v.6 and still get the same message. Also, when we try to uninstall the updated Ipod software we get an error message 0x80040707 access denied.
    We can see the Ipods when we open Itunes, but can't move any songs to our Ipods. Also gives an error msg about not being able to copy music because of missing playlists...I never had any playlists. These things are only 6 months old and I can't afford to pay $60 for phone tech support. If anyone has the answer plz respond or email me at [email protected]
    This has been giving us a headache for a week already. Thanks in advance.

    There are a couple of articles you can check out for help:
    "-36 or "Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod
    Hudgie - iPod cannot sync because one or more playlists are missing

  • Need help with iPod Nano 7g

    Ive been trying to put all my tv shows on my iPod Nano and only a few shows up. And i have 12 gbs left. Does anyone know ahat to do?

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