HELP WITH IPOD NANO

MY IPOD STOPS PLAYING SPONTANEOUSLY. IT IS FULLY CHARGED. I HAVE RESTORED IT ON THE APPLE WEBSITE. WHAT DO I DO TO FIX IT?

Your problem is that your iPod is not sensing that your headset is inserted. There is a pin inside the headphone port on the Nano that senses if it is inserted fully. If it does not sense anything, it will pause playback to save battery power when the screen dims. Here are the solutions:
Insert it fully. This will fix it for most of you. Press that thing in there all the way. You should feel and hear a full click when it is fully seated. If you can see ANY silver of the headset jack, it is not fully inserted.
Debris inside the headset port. If you are totally unable to push the headset jack all the way, the most likely problem is that you have crud inside your headphone jack. Try blowing it out or slapping it against your palm with the headset port facing your palm to try and get the stuff out. If you look into he jack with a light, you should be able to see to the bottom. The entire inside of the headset port is white, so if it looks dark at the bottom, that is the crud that is keeping your nano from working.
Headset jack or plug issue. If you cannot solve the problem with 1 or 2, then there is likely something physically wrong with either the headset jack on your headphones or the headset port on the nano.
If none of the above works, you need to take it to the Apple store or wherever you purchased it. I think they are still under warranty.
i

Similar Messages

  • Please! Please help with iPod Nano...

    Hi. I bought my husband a 2GB iPod Nano in April, and last week, he went to install the new updates on it and it literally crashed the entire iPod. He lost all of his songs, all of his photos and now iTunes won't recognize it.
    I have went through all of the Apple support documents trying to find a reason why this would happen and I can't seem to find the answer i'm looking for. I've reinstalled iTunes numerous times, i've uninstalled everything for the iPod off of my computer and tried reinstalling the disc for the iPod to start from scratch, i've tried installing the programs on my mother-in-laws computer, (an iPod has never seen her computer before, ever!), and that didn't seem to help either.
    The problem that we seem to be running into is that we are trying to load up the Updater and it starts to hang. It keeps telling us that it is initiallizing, and it doesn't seem to get past that. Every once and awhile we will get an error saying that the iPod is 'not connected to the computer' or that the iPod is 'being used by another program, close out of all programs being used by the iPod and try again'. What is going on with it?
    I was hoping that if I restored the iPod to the factory settings that I would eventually be able to add the new updates onto it again.
    I was thinking that it installed the wrong updates onto it because I update my 30GB iPod Photo on the same computer, but I was reading that the Updater recognizes what iPod is connected to the computer and updates the correct software onto it.
    Does anybody know how I can fix this? The support forum is my last resort. I talked to Apple and this is where they sent me, even though he still has warrenty on it.
    Many, many thank you's to whomever can help!

    Every once and awhile we will get an error saying that the iPod is 'not connected to the computer' or that the iPod is 'being used by another program, close out of all programs being used by the iPod and try again'. What is going on with it?
    hmmmm. it sounds like some other application is checking on the ipod (possibly security software), and that is interfering with the update/restore attempts.
    try using the techniques from the following document to switch off every background application prior to plugging the ipod into the updater:
    Close Applications Running in the Background
    do things go a bit more smoothly then?

  • PLEASE help with ipod nano!!!!!

    i have a 2gb ipod nano and ive had it since about february. just like 2 months after i got it , the itunes just wouldnt open up. i deleted itunes and redownloaded it . then. it opened again but it doesnt connect with my ipod it has a popup and it says "the software required for communicating with the iPod is not installed correctly please reinstall itunes to install the ipods software" i have reinstalled it about 5 times. i went to the apple store and they updated my ipod and told me to reinstall itunes and also to install the ipod updater. i did but nothing worked..
    please help!!!!!!!
    Jamie
    Dell computer, iPod NaNo   Windows XP  

    okay, check through ProgMan and hutch's threads to see if any of the techniques there that they used to get past that sort of thing are of any help:
    http://discussions.apple.com/thread.jspa?messageID=2143821#2143821
    http://discussions.apple.com/thread.jspa?messageID=2261175#2261175

  • I need help with iPOD Nano

    Maybe someone out there can help me. I just updated my iTunes on my MAC to 7.0. After that my iPOD Nano displays a message:
    "FIREWIRE CONNECTIONS ARE NOT SUPPORTED. TO TRANSFER SONGS USE THE USB CABLE PROVIDED. PRESS CENTER TO DISMISS."
    After I press the center button, the message reappears. I can't seem to get rid of this message. And I don't use a firewire I only use the USB Cable.
    I've tried the "5R's" recommended and that hasn't helped. Any suggestions?

    bollocks to the iPod warning, shove a firewire cable in, it'll take like 10 times longer, but then you'll have a working hi-fi

  • Need help with iPod Nano 7g

    Ive been trying to put all my tv shows on my iPod Nano and only a few shows up. And i have 12 gbs left. Does anyone know ahat to do?

    Solution may be found in the pdf manual - iPod Manuals.  Or call Apple tech support if you are still under warranty. 

  • Need serious help with Ipod nano and WinXP

    A few days ago my fiancee was moving songs to her Ipod when it automatically tossed all of my songs onto her Ipod so she deleted them from Itunes and tried to continue. Something happened and she got a message that her Ipod "could not be read from or written to" so I hooked mine up to see if it was a hardware problem and all of my music was also deleted and now I get the same message. We have uninstalled the software, reinstalled the original CD, updated to v.6 and still get the same message. Also, when we try to uninstall the updated Ipod software we get an error message 0x80040707 access denied.
    We can see the Ipods when we open Itunes, but can't move any songs to our Ipods. Also gives an error msg about not being able to copy music because of missing playlists...I never had any playlists. These things are only 6 months old and I can't afford to pay $60 for phone tech support. If anyone has the answer plz respond or email me at [email protected]
    This has been giving us a headache for a week already. Thanks in advance.

    There are a couple of articles you can check out for help:
    "-36 or "Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod
    Hudgie - iPod cannot sync because one or more playlists are missing

  • My new ipod nano will not synch with iTunes - help? ipod nano sw v1.0.2; iTunes sw v11.0.1; mac os x v10.7.4

    My new ipod nano will not synch with iTunes - help? ipod nano sw v1.0.2; iTunes sw v11.0.1; mac os x v10.7.4

    UPDATE
    i was able to connect and synced songs yesterday.
    but when i tried it again today. i cant connect again.
    i tried to disconnect and reconnect million times and i even dropped
    my iPOD and now it has some scratch and i hate it.

  • Games compatible with ipod nano (gen 4)?

    Where are the games in the iTunes store that are compatible with ipod nano (gen 4 ...the tall skinny one without the camera)? Or have they been replaced/ deleted? 'Cause I tried finding them, and they're nowhere to be found; I know they used to have a bunch of 'em- I still have the old Monopoly version that works with my iPod nano 4th gen. But even that seems to have disappeared from the store. Does anyone know if it is still possible to find games compatible with older iPods, or has Appple tried to make the older models obsolete by no longer offering apps for them?
    Any help at all is greatly appreciated, thank you.

    i have tried looking for them as well they take the games off to make room for new modles. that is the only down side of having a nano that is why is want the ipod touch. and do not go in websites you will mess up your computer i have the same ipod and computer as you trust me don't bother looking you are just wasting your time.
    from bubba

  • IPod Click Wheel games compatible with ipod nano 5th Generation

    I've found the iPod Click Wheel Games by clicking the triangle that appears next to the "App Store" tab and clicking the third option, "iPod Click Wheel Games." But when I look at the details of any of the games it says they are compatible with:
    "This game is compatible with iPod nano (3rd and 4th generation), iPod classic, and iPod (5th generation) only. It cannot be played on your computer, nor is it compatible with other iPod models or iPhone."
    Does this mean that I cannot use them on my iPod nano 5th generation? or is the iPod nano being referred to as "iPod (5th generation)"
    I guess it just seems silly that a game is only compatible with older versions or that the newest iPod nano can NOT operate older games.
    Can anyone explain this? or has anyone tried to download one of these iPod Click Wheel Games and found that it actually Does work for an iPod nano 5th generation?

    Can anyone explain this?
    I can't but Apple should be able too - U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

  • Can a docking speaker be used with IPod nano 7th generation

    Can a docking speaker be used with IPod nano 7th generation

    It should work if you can plug in the iPod

  • HT2293 Do i need nike+ sensor with iPod nano 6.generation?

    Do i need nike+ sensor with iPod nano 6.generation?

    According to this page: http://www.apple.com/ipodnano/features.html
    Track your walk. Or your run.
    The built-in accelerometer in iPod nano gives you real-time feedback on your workout, and you can upload data to the Nike+ website. There’s no need to connect a receiver or use a shoe sensor to track your steps, distance, pace, and time. Just clip on iPod nano and go. In the gym, connect iPod nano to a Nike + iPod compatible cardio machine to keep track of every workout. Back at your computer, upload all your data to the Nike+ website to create personal goals, check your progress, and challenge your friends to top your results.Learn more about Nike + iPod
    B-rock

  • My iPod's OFF/On switch is not working and I have checked over internet that this problem is very common with iPod Nano 6th generation, my iPod is now out of warranty period. What shall i do now?? Please Suggest!!

    My iPod's OFF/ON switch is not working and I have checked over internet that this problem is very common with iPod Nano 6th generation, my iPod is now out of warranty period. What shall i do now?? Please Suggest!!

    You can do an out-of-warranty replacement at an Apple Store for a fee, get a 3rd party site to repair it, sell it for parts, or get a new one.

  • Please Help! Ipod nano wont turn on.

    Ok, well, my battery was low so I decided to charge it like, three days ago. Ok? Now, I charged it from 11:00 pm to 6:00 am. I woke up at 6:00 am to unplug it and have a great day. Then, the screen was just plain old black. I checked to see if it was on hold, it wasnt. I tried turning it on, it didnt turn on. I tried reseting it, it wouldnt reset. I followed the steps given for support, it didnt work. I deleted my cookies, it didnt work. Now, it wont turn on and I cant listen to my music! I'm so ****** at apple!!!!! What should I do?
    HP   Windows XP  

    ****! Will someone tell me what to do? I'm so ******* ****** at apple. These idiots are blocking my cursing. What should I do to help my ipod nano?

  • Please help me with Ipod Nano

    Hi There
    Just got a new ipod nano for Christmas want to set up on my lap top but I don't know where to plug it in to get the set up assistant. I have a packard bell lap top and the only place that you seem to be able to plug it in is the USB port but it says not to do that in the instructions. When you do plug it in there it just comes up with ipod folder in the e drive and nothing happens on the Ipod. Please help how do I get up the set up assistant???
    Thanks

    First for new user guide
    http://docs.info.apple.com/article.html?artnum=304914
    Ok, download and iTunes 7 on your computer
    b]Try  to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    Connect your iPod with the USB port of your computer, and the window will pop up and just follow the steps for installation

  • Need Help, my Ipod Nano won't connect and sync with ituens

    So I downloaded the most recient itunes update the other night, and now my ipod nano will not sync with itunes.  My computer when I search devies and printer shows in devies as (apple ipod USB device, and for unspecified devices Apple Moble Device USB Driver), and I have tried other ipods around the house and they will sync with my itunes with no problem.... also another thing is that if I close the itunes and try to reopen itunes with my nano is pluged in it will not open. But when I remove this particular Ipod, and try to reopen itunes ill will open.
    I have tried redownloading itunes a million times, used different USBs, restored itunes to new, and restarted ipod, and have restarted the computer a million times.
    Why is it that this one nano will no longer link to itunes so that I can update my music on it. Please any one begging you, I am loosing my mind a patiences. Anyone help me please, I just want to update my music on this ipod.
    How can one ipod no longer sync????
    Please and thanks.

    I saw in one thread related to this that you have to make sure that the process "iTunes Helper" is running when you have your iPod connected. You can see that by running Activity Monitor, select All Processes, and then look for iTunes Helper. Based on everything else you tried, there could be a physical problem with your Nano. One of the pin connections may be bad. Will it show up on another Mac's iTunes?

Maybe you are looking for