Hey! Please help me... When i tried to turn on my Ipad 2, it's just freeze at the Apple Logo. Please help me. I have spend 1 and half year to buy this and now :((((((((((((
It's just freeze........................
I have had my IPad 2 weeks. I plugged it in to charge it and it went off and wouldn't come back on. I tried holding down the sleep and home buttons at the same time and after a minute, I got a picture of the the cord with an arrow above it pointing to the itunes logo. I logged on to itunes and plugged the IPad into my computer. ITunes said it was going to reload the software but it couldn't I tried four times and it failed each time. I called Apple and after 45 minutes, the gave me a return number to send it back UPS. I thought Apple made better products tyhan this. If I had known what I know now I wouldn't have bought it. If I could get my money back, I would. (No returns after being opened!!!!!!!!!!!) I won't be buying anything else from Apple!
Similar Messages
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I restarted my iPad but it is just stuck on the apple logo. Please help
I restarted my iPad, but it is stuck on the apple logo. Please help.
If a reset doesn't work, you will have to try and force the iPad into Recovery Mode (data will be lost)
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad -
help
Hello Ondreina,
It sounds like your iPod Nano power button is no longer working. Here is some information on your repair options and pricing:
Service Answer Center - iPod
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
How do I obtain service for my iPod?
The iPod support site has troubleshooting articles to help you solve your iPod issue. If you have reviewed those articles and still need service for your iPod, you can contact Apple. You can also take your iPod to your local Apple Authorized Service Provider. Note: There may be a fee for diagnostic service.
iPod nano 2 GB (2nd gen.)
$79
$59
iPod nano 4 GB (2nd gen.)
$79
$59
iPod nano 4 GB (3rd gen.)
$99
$59
iPod nano 8 GB (2nd gen.)
$79
$59
iPod nano 8 GB (3rd gen.)
$129
$59
iPod nano 8 GB (4th gen.)
$79
$59
iPod nano 8 GB (5th gen.)
$79
$59
iPod nano 8 GB (6th gen.)
$65
$59
iPod nano 16 GB (4th gen.)
$99
$59
iPod nano 16 GB (5th gen.)
$89
$59
iPod nano 16 GB (6th gen.)
$75
$59
iPod nano 16 GB (7th gen.)
$75
$59
Thank you for using Apple Support Communities.
Regards,
Sterling -
when I tried to update to your iPad a message appeared telling me that the existence of an error in the update and back Aahtaatih of the device is still a pending iPad What should I do
Thank youThank goodness for this thread!
I installed iOS5 last night and was having the same problems described above with my iPad 1 32 GB + 3G. Unknown Error (1) and was unable to restore.
I took my ipad to the local Apple Store today and was told by the genius that it was a hardware issue, and because the warranty had expired, there was nothing the Store could do. He suggested that I try calling AppleCare. Then I asked to speak with a manager. He apologized again and said there was just nothing the Store could do. I was close to leaving, when I asked a second time if it would be possible to see a Manager.
After asking a second time, he called a manager. After explaining my issue to her, she immediately authorized him to give me a new iPad ! Anyone with this problem should definitely go to the store and be polite but adamant. You should get a new iPad. -
my iphone 4 is acting like crap right i can't even restore it everytime i try to reboot it my iphone freezes at the apple logo it is ******* me off to the point where i just want to smash it how do i solve this problem please help?
Don't worry, just follow these steps to fix iPhone stuck on Apple logo
=> First of all Start your Computer and then connect with Internet connection, now Download the latest version of the iTunes application
=> Now install the iTunes application in your System and connect your Device with computer via Data cable
=> Now connect your Device with iTunes application and then Tab on summary option, see in the left side bar of iTunes
=> Now Select restore option from iTunes and then confirm the Restore Message for better results. After this unplug your Device and Restart it
I hope that will surely
Thank you... -
when i turn on my iphone 5s gold,it keeps on showing the apple logo then turns off. i have put it in recovery mode twice. it will work a week or two then back again. please help! thanks you
hi
... i have a similar problem
but just with the sleep botton.
fist use your adapter with other iphone/itouch ... is posible itś the problem
second .. let your phone charging
...normally if we conect our phone ... after some minuts it's put on.
after 2 hours ... trate to use it ... if after it your phone continue same... could be qaa electrical/physic problem
please if you have a guaranty use it.
im sorry but my english is terrible. -
I replaced my 2010-2011 iMac internal HD i dont have an install disk i created one with my external HD but when i go to install lion onto my imac it stays at the apple logo screen.HELP ME PLEASE!
Boot from the original Install disc that came with the computer and then format the drive Mac OS Extended (Journaled) using the GUID partition. Then you can re-install OS X. If you no longer have the original media call AppleCare with the serial number of the machine (look on the bottom of the stand) and for a nominal fee they will ship you replacement media.
The chances are very good you will have fan problems if you used an off-the-shelf HD, beginning in 2009 Apple began using HD's from vendors that incorporated heat sensors into the HD. If you did not buy the same type of HD your computer will think the HD is overheating causing the fans to run at full speed. -
On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but neither works. Any other ideas? Or is the phone simply corrupt in some way?
Did you try to connect in recovery mode and restore without using the latest backup?
Recovery mode and How to back up your data and set up as a new device
If setting up as new device does not work, you'll have to get it serviced or looked at by visiting an Apple Store.
Did you try to remove the ipsw firmware file and restore, to make iTunes download a new copy from Apple?
Those files are located here:
Rename, move, or delete the iOS software file (.ipsw)
iTunes uses "ipsw" files to restore your iPod or iPhone. If those files are unusable, then try deleting them, renaming them, or moving the file to a different directory. This will cause iTunes to download a new copy of the IPSW. When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Mac OS X
iPhone
~/Library/iTunes/iPhone Software Updates
iPad
~/Library/iTunes/iPad Software Updates
iPod touch
~/Library/iTunes/iPod Software Updates
Note: The tilde "~" represents your Home directory.
Windows 7 and Vista
iPhone
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
iPad
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
iPod touch
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
Note: If you don't see the AppData folder, you may need to show hidden files.
Message was edited by: Ingo2711 -
My iPhone 3gs is stuck on the apple logo, please help!
So i turned my iPhone off and went to turn it back on but it won't go past the apple logo. I tried turning it off again but it doesn't turn off but 5 or so minutes later it will turn off and then turn back on again but it still stays on the little apple logo. Someone please help!
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work. -
When restarting my iPad 1 freezes on the apple logo. It even does when I try and do a reset by holding power and the hold button for 10 seconds.
If the reset doesn't work, you have to force the iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost. -
My ipod touch 4g won't turn on, even if i reset it. If i reset it it just brings up the apple logo for about 10-15 minutes, flashes white, then repeats the before mentioned. Has anyone else had this problem and/or know how to fix it?
Did you try to connect in recovery mode to restore your ipod? iPhone and iPod touch: Unable to restore
-
my ipod touch 4g 8 gigs is not turning on it wont get past the apple logo its not frozen because it turns the screen black and the apple logo please help me
- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to your computer and try to restore.
- See if placing the iPod in recovery mode will allow a restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- If the logo still show all the time, let the battery fully drain. After charging for an hour try the above again. -
before it was stuck on the apple logo so i restarted it like 5 times in less than a minute and now it just WONT do anything.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My MBA now just goes to the apple logo on the grey screen but no further
My MBA now just goes to the apple logo on the grey screen but no further... I did some updates on Office but it did not freeze on install and recently I installed Joost.
I thought about booting it from a disc but now I have a disk stuck in my MAB superdrive that I can't get out since at this stage it will not eject... it is a mess...
I am new to Mac, so I am lost...
Anybody can help me with tips ?Installed Acrobat Reader for Mac. Rebooted and get apple logo, grey screen and perpetual blue screen, no further. I have dual systems installed and can boot Windows XP Pro with no problem so it appears to be a Mac OS problem, not hardware. Awaiting help.
_*WARNING to others who may have same problem installing Adobe Acrobat Reader and Office updates (see germmac post).*_ -
hi , can someone guide me to restore my iphone? I was downloading ios 6 but i think it was stuck and after that my phone just freeze with the apple icon. I keep following the instruction to press HOME and POWER OFF button then try to get it boot up to recovery mode but failed. Anyone have any idea how to fix it?
1) i have downloaded the latest itunes
2) i have tried the home and reset button but it didnt work
3) attempt to restart my PC connecting the iphone
Thanks for the help!Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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