Hi, I have forgotten Rescue email address and security questions answers. What I only have is my Apple ID and my password. How can I fix it?
Hi, I have forgotten Rescue email address and security questions answers. What I only have is my Apple ID and my password. How can I fix it?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID
Similar Messages
-
I've waited for days for the link to be sent but it's still not there. In total, I've almost waited a month. I can't even buy anything from the app store! I need help with this!
If you don't have a rescue email or you don't receive the email then you will need to contact AppleCare for assistance. Follow the article below to find the number in your country:
http://support.apple.com/kb/HE57 -
I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?
It's not possible to me calling apple support, because I'm not in usa now.Then find whatever number that you need for wherever you are - in this support article - and seek help here.
http://support.apple.com/kb/HT5699 -
The option to reset my security information tab is not available for me, I have a rescue email address in place and it still doesn't show up. Please help!
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96335) -
HT5312 I dont have a Rescue email address and how i can reset Apple ID security questions
I dont have a Rescue email address and how i can reset Apple ID security questions
RegardsIf you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
-
I want to change the email address used as rescue email for my security questions. But I can't remember the answers to the security questions and I dont have access to the rescue email anymore. Please help.
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
If I can't remember my security questions, and don't have a rescue email address, why can't I just add a rescue email to my apple ID account without having to contact iTunes Support?
I verify my identity just by logging in with my password, not being able to add a rescue email address without answering the security questions is just extra hastle and doesn't increase security. No one knows my password so how could they break into my account? I understand having security questions to change your password but not for adding an email address.
-
How do I recover my security question answers? I don't know how to tell if I have a rescue email address. I know my answers aren't wrong but I can't buy anything on iTunes without verifying the questions. Nothing seems to be working!
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96346) -
how do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...would I have to delete my apple ID and start again using old ID?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
HT5312 What if it does not come up with the option to reset and you do have a rescue email address?
On my account, when i select manage acount and go to password and security it does not come up with the option reset security questions and answers. Therefore i have been searching whole websites for days and contacting itunes yet i have not been told a solution yet. How do i reset it?
You are sure that you have a rescue email address on your account and not just an alternate email address ? If it is a rescue address then you should be able to go tohttps://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If it's not a rescue email address then see if the instructions on this user tip helps :https://discussions.apple.com/docs/DOC-4551 -
I dont have a rescue email address and i forgot my security question's answers
i cant buy stuff because i forgot my security questions' answers and i dont have a rescue email address what do i do. I cant make a new account because i have $40 on it and i dont wanna re buy all my old stuff.
<E-mail Edited by Host>We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
Idk what's wrong..
If you aren't getting the reset link then that implies that you don't have a rescue email address set up on your account - you're sure it's not an alternate email address ?
You will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use. -
TS2446 I forgot my security questions and I have no rescue email address ?
What do I do?
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551
When they've been reset you can then add a rescue email address for potential future use. -
HT5312 How can I reset my security questions if I don't have a rescue email address
How can I reset my security questions if I don't have a rescue email address. Because i just put an itunes card on my account but can't use it because I dont know my security questions. Please help
Try the ExpressLane: https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and then you have choices to communicate.
Maybe you are looking for
-
BAPI to retrieve partial deliveries in purchase order item level
We have implemented an invoice scanning solution for all our purchasing documents, we seem to have an issue picking up partial deliveries in our scanning interface, in the delivery schedule at item level, if the delivery is not complete, you will see
-
I would like to know if iphone 5 GSM model A1429 is unlocked and is available in stores in the US in order to buy and use in Europe. Please let me know. Thanks ST
-
Why do applications keep force quitting when try to open them?
Mail, microsoft word, chrome, firefox, iPhoto and another apps force quit wheni try to open them. i have run disk utility and onyx many times.
-
App Model with Multi-Level Subdomains
Hello, I understand that subdomains should not be used when setting up the App model to prevent unauthorized access of cookies, etc. Does this also apply to multi-level subdomains? Our SharePoint looks like the following: WebApp1.SharePoint.MyCompany
-
'an unknown error has occurred' CS3
I keep getting the error message, 'an unknown error has occurred' trying to save files in illustrator cs3. I've read some forums and they seem to say that Zune has something to do with the error message. I do not have Zune installed on my computer. D