HT5312 What if it does not come up with the option to reset and you do have a rescue email address?
On my account, when i select manage acount and go to password and security it does not come up with the option reset security questions and answers. Therefore i have been searching whole websites for days and contacting itunes yet i have not been told a solution yet. How do i reset it?
You are sure that you have a rescue email address on your account and not just an alternate email address ? If it is a rescue address then you should be able to go tohttps://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If it's not a rescue email address then see if the instructions on this user tip helps :https://discussions.apple.com/docs/DOC-4551
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If I can't remember my security questions, and don't have a rescue email address, why can't I just add a rescue email to my apple ID account without having to contact iTunes Support?
I verify my identity just by logging in with my password, not being able to add a rescue email address without answering the security questions is just extra hastle and doesn't increase security. No one knows my password so how could they break into my account? I understand having security questions to change your password but not for adding an email address.
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HT5312 I forgot my security questions and don't have a rescue email address
So I tried to purchase a song from the iTunes Store and was asked for the answers to my security questions. I believe that when I made the questions originally I put random answers thinking I wouldn't need them later on. I don't have a rescue email so I have no idea what to do. Please help!
You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(85602) -
I want to access my account and purchase a product, but it keeps asking me my security questions. And I don't know the answers! Is there any way other than this rescue email address that I can change my answers?!
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(86674) -
My daughter forget her password and now her ipod touch is disabled. Red message says to connect to itunes. When I do connect to itunes, the device is not recognized and then a message comes on the screen that says it is locked and to enter the password to access it. I cannot access the password and since itunes does not recognize the device, it does not come up on the list on the left, i cannot reset it. What do I need to do so she can use her ipod touch again? Thanks
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
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I need to resore my iphone as there was an error with installing the new software, but need to back up. When i control and click on the device in itunes it should come up with the option of backing up, but it doesn't. How can I back it up then?
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I'm not sure I can make sense of this but without asking too many questions, you can resolve your question by contacting iTunes direct.
Apple - Support - iTunes - Contact Us
But they will be wondering about the reference to hacking and you feeling bad about getting something for free.
Best step in my view is to make sure you don't get similarly involved in future. You must know roughly what you were doing. Then writie it off to a not to be repeated experience. -
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Dimansu Perera934976 wrote:
Hi,
Thanks for your reply but I need the Inventory Organisation to come up in the Supplier & Purchasing tabs LOV
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