Hi i would like to changed my "Forgot your answers? " email id in security question section. please suggest me the way. currently email are going to some email id which is not belong to us.
in our developer.apple account email which given for security question is not belong to us . so we have forgot security question now . when we trying to recover is going to some diffrent email id which is not belong to us.
Alternatives to Reset Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Start here to find your country, and how you can contact Apple:
Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Support in your country and ask to speak to Account Security.
Customer Service: Contacting Apple for support.
How to Manage your Apple ID: Manage My Apple ID
Similar Messages
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I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen't show, and after I answer 3 wrong questions, it's bloked for 8 hours, how can I change the answer to this questions If the link doesen show on the aplle wb page?
The 'send reset info' only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not showing then that implies that you haven't got one on your account, and you won't be able to add one until you can answer 2 of your security questions - in which case see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551
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I forgot my security questions and it says Forgot your answers? : Send reset security info email to n•••••@live.fr, but it is not one of my email adress and I don't know how to changes this, can anyone help please ?
I want to buy an app but I can't without these answersYou need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87765) -
Forgot your answers? Send reset security info email. this link not see in my apple accound pls help i am used another id is alredy located
The send reset link will only show on your account if you already have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you haven't checked whether you have the link then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side of the screen (similar to the screenshot in the second post on this thread) you might see an option below the questions to send reset info to a rescue email address.
If you don't get the link (you won't be able to add a rescue email address until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I have forgotten the answers of security questions and the line of "forgot your answers? send reset security info email to ......."
how can i reset them?Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team. -
I forgot my answers to my 2 security questions. How do I go about find the answers?
Thank youGo here.
https://discussions.apple.com/message/19580545#19580545 -
I recently bought a $15 itunes gift card and when I used it I didn't know I had to answer security questions which I forgot the answers to, so I tried to reset it on the MyApple ID but the "forgot your answers?" option was not there. Please Help.
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(126835) -
HT5312 no Forgot your answers? Send reset security info showned
i have floowed the oppsions to reset my security quwstions on my apple id but no forgot your answers have showened
If you aren't getting the reset link then you don't have a rescue email address (which is not the same thing as an alternate email address) on your account, and you won't be able to add one until you can answer your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
HT5312 Forgot your answers? Send reset security info email not available?
send reset security info email not available plese help me how can reset security question if not available.
If you forgot the answers to your security questions and don't have a rescue address with which to reset them, you need to contact Apple's Account Security team for assistance.
You can speak to an Account Security Advisor by calling AppleCare technical support. To find the right contact option for your country, see this article:
Contacting Apple about your Apple ID account security
http://support.apple.com/kb/HE131 -
I would like to change my rescue email id though I forgot security questions
HHow to change rescue mail id
You can't change it unless you can access the Password & Security section of applied.apple.com. And you can only do that by answering your security questions, or with Apple's assistance:
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or if there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
"change the home button back to the left side!!!!! I've changed browsers and would like to change back and upgrade to FF 6.0 if you can get that fixed!"
And why can't I send an email from the old browser? lame!You can open the open the Customize window via "View > Toolbars > Customize" or via "Firefox > Options > Toolbar Layout" and drag the home button to where you want it to appear.
*http://kb.mozillazine.org/Toolbar_customization
*https://support.mozilla.com/kb/Back+and+forward+or+other+toolbar+items+are+missing -
I would like to change my primary email to my security email.
My primary email address no longer exists. I only use my security email address now, but it won't let me make it the primary address. Any ways around this?
You can't change it unless you can access the Password & Security section of applied.apple.com. And you can only do that by answering your security questions, or with Apple's assistance:
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or if there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
HT5312 I don't know my security answers, but I don't see the "forgot your answers?" link
I don't know my security answers, but I don't see the "forgot your answers?" link
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
I Forgot your answers to the questions
How to reset your Apple ID security questions
Go to appleid.apple.com and click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email.
Go to the Password & Security section on the left side. Then underneath the security questions click on the link that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then you will need assistance from Apple Account Security. Follow this procedure:
click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to getsupport.apple.com. If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services'.
Choose 'More Products & Services', then 'Apple ID'.
A new page will open. Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that best suits your needs.
The above information quoted with gratitude from TJBUSMC1973, another user in these forums.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
Regards. -
My iCloud email address and my apple ID are different. I would like to change my iCloud to be the same as my apple ID. However I don't know my iCloud password and don't use the email address it belongs to. When I try to change the password, apple brings me to a page to reset my apple ID password (which I know and don't want to change). I have even tried to delete my iCloud account completely to start again but am not allowed without the iCloud password (which I don't have) there doesn't seem to be a place to change the email address of iCloud. What can I do?
This is the answer that I had expected, so in this case you could only change your gmail.com address to another providers email addres e.g. outlook.com, yahoo.com, etc., but you won't be able to change the gmail.com address to a icloud.com email address. Apple just won't let you do that.
Your iCloud account with @icloud.com email address and you Apple ID with gmail.com address are already connected and as I said before, Apple just let you merge this two IDs together.
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