Hi, just bought prepaid PhotoShop Elements 13 card, have redeemed the serial number but there is no "DOWNLOAD" button. How do I down load what I have paid for? Thanks
Hi, can anyone help me with the above? Thanks
Hi Tezzarina & sofih1983,
Please use the below mentioned download link for downloading and installing the product.
Adobe - Download free trial version Adobe Photoshop Elements 13 | Adobe
Cheers,
Kartikay Sharma
Similar Messages
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I just bought Adobe Photoshop Elements 13, I have the redemption code, how can I get the serial number, you guys made so difficult.
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-and https://forums.adobe.com/thread/1572504
Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
If you still need help...
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html -
My old laptop broke so I got a new one. I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it. How do I fix this?
There is no serial number for CC Cloud versions. They are authenticated via your Adobe ID.
Sign in to your Cloud account with your Adobe ID and download the software via the Cloud app. -
I have just bought and installed adobe acrobat pro and got the serial number too, why do you ask for
I have just bought and installed adobe acroba
t pro and got the serial number, but now the system k
eep asking me for an old serial number from my former version.
During the years I have reached vesion 9, but I don't have any old serial number.
What to be done?you got a discount because you bought an upgrade version. it needs proof that you own a previous version. more info can be had if you post in the correct acrobat forum. this forum is for questions and comments about the workings (or not as the case may be) of the forums themselves.
http://forums.adobe.com/community/acrobat -
I can't register Photoshop Elements 9 as it states the serial number is invalid.
I bought Adobe Photo shop Elements 9 over a year ago and have never used it. Just the trial. Now I am trying to register it with the serial number on the back of my dvd holder and it says my number is invalid. It IS bought and paid for and I do not recall ever registering it. Now what do I do? The serial number is [ removed by moderator ]. Thank you.
Judi ScholdYou need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/ -
I am trying to install Lightroom 5 with a software download card. I get as far as entering the redemption code, receiving the serial number, then when I click download, nothing happens... Now what?
Adobe - Lightroom : For Windows
Adobe - Lightroom : For Macintosh
Mylenium -
I just purchased Adobe Photoshop Elements 13 for a Mac and trying to install. I am at the point to enter the serial number but it won't take letters. What do I do and where do I go for help?
If the code you are trying to enter has letters then you are not looking at a serial number. A serial number only contains numbers - 6 sets of 4 numbers.
Find your serial number quickly
You might be dealing with a redemption code. This is especially so if you purchased it from a store or the like.
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html -
trying to reinstall photoshop elements 9 back on my iMac serial number seams to be ok when i go to hit install it says it already has? but i can't find it anywhere ? just want my photoshop back can anyone help
Steveb79898551 if Photoshop Elements 9 is already installed then what happens when you open it from the Applications folder?
Did you migrate/transfer/copy your installation of Photoshop Elements 9 to this new iMac? -
I had the Photoshop 12 trial version and wanted to upgrade to Photoshop Elements 13, I got the serial number but I can't find where to download the program at. On the screen beside the serial number it says it is not applicable. Normally that is where the download button is.
What is your operating system/version?
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I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?
I am talking about the Ver 3 download link that came with the purchase email.
That link is no longer available. Use "Migration Assistant" to copy your Applications from your old mac to the new Mac, then immediately run software update. Aperture Version 3.2 will not run on your new mac with Mavericks, you will have to Upgrade to version 3.4.5 at least - you can download this update from the Support page: Aperture 3.4.5
Then launch Aperture and enter your registration key and try now too update from version 3.4.5 to 3.5 from the AppStore. The AppStore will change your Aperture registration to an AppStore version, so you will able to reinstall by downloading from the AppSTore in future.
If you want transfer only Aperture and no other applications, do it manually: You will have to copy not only the application but folders from the libraries as well:
/Applications/Aperture.app
/Library/Application Support/Aperture/
~/Library/Application Support/Aperture/
Leonie -
Just downloaded the Photoshop Lightromm and didn't get the serial number....how do I retrieve it to register?
Please notice that the "Thank you for your order." page that appears after you complete the online purchase contains the necessary key. If you printed the page or still can view it (perhaps by tracking your order), look in the "Order Summary" table near the bottom where it says "iWork '08 Trial - Serial Number" there is a "Key" below the "Part Number". This key is of the form (at least for mine):
xxxx-xxxx-xxxx-xxxx-xxxx-xxx
This is what can be entered into Numbers to unlock the trial. You do not need to wait for the email. -
I have just bought a mac book air and set up the email account but it doesnt show my email sub folders and i cant find out how to do it can anyone please offer any advice.
Many thanks ToniThe warranty entitles you to complimentary phone support for the first 90 days of ownership.
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Okay so I bought the student edition of Lightroom today, I'm waiting for them to approve me and what not. When I go to look at my order it gives me the option to download. But when I open the downloads screen it says Product: Adobe Lightroom 5: Enlgihs, then it gives me a serial number but no option to download. Below that it gives me two options for multiple languages for mac and PC and has a download option, but no serial number! I don't understand. Please clarify.
Sincerely,
XanDownloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I recently tried to use Photoshop CS4 that I have on my computer but I get the message:"Licensing for this product has stopped working." I have the serial number but not the media. How can I use this version?
You can get the installer here: Download CS4 products
It will install as a fully functional 30 day trial. Entering your serial number will convert it to a permanent version, Standard or Extended, depending on what serial number you purchased.
If you still have the license problem. get back to me with your OS details and the error code.
Gene -
Hi, I have Photoshop CS 6 Extended, but my laptop does not have a disk tray (acer aspire v5-573g) and I have the serial number, is there any way I can download this version of Photoshop I'm not sure what to do...
You can download photoshop cs6 from here:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
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