Home sharing problem - "copy of the file could not be found"

Hi all - I just tried to load about 2700 songs via home sharing from my old laptop to my current one. At the end of the import, it showed that about 1200 songs did not import because "a copy of the file could not be found", something like that. To give some context, I quickly scrolled through the songs that would not import, and all the ones I saw were songs I grabbed off of file sharing networks when i was in college years ago. Thanks for any support - Dan
PS Both are windows OS, the new computer using windows 7 and the old one maybe xp or something.

Normally the cause of this is misplaced or missing files. The iTunes library displayed in iTunes is based on information stored in its library file. One piece of this information is where the actual music file for each song is stored on your system. If the actual music file (*.mp3, *.mp4, etc.) has been moved or deleted manually then iTunes can't find the actual file that contains the music. In iTunes select Get info for these files and see where iTunes thinks they are stored. If the files aren't in that location then that's your problem. If the files have been moved then consolidating your iTunes library may be a good solution. You should read iTunes help on that operation. If the files have been deleted then they are gone and you can delete the song from iTunes. That won't get your music back but it will tidy up your iTunes library.

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Purchased a song from iTunes, i tried to transfer it to my itouch, but i received an error "iTunes could not copy because the file could not be converted". how do i convert the song (well, i thought it will automatically be converted)?

purchased a song from iTunes, i tried to transfer it to my itouch, but i received an error "iTunes could not copy because the file could not be converted". how do i convert the song (well, i thought it will automatically be converted)?

Problem Fixed:
Remove the song from your itunes library, then go to the itunes store and try to download it again. It will say something like "this song has already been purchased, would you like to download it again for free?". Click yes, and it will download again. This worked for me, hope it helped

Itunes could not copy because the file could not be converted

So I just bought two songs from Itunes...but they won't sync to my iphone and an error message keeps coming up. It just says "Itunes could not copy because the file could not be converted" I just paid money for the songs though...so I would really really like to get them on my phone...any suggestions??

Problem Fixed:
Remove the song from your itunes library, then go to the itunes store and try to download it again. It will say something like "this song has already been purchased, would you like to download it again for free?". Click yes, and it will download again. This worked for me, hope it helped

I received error message that 6 of my songs I purchased on a workout album could not be copied because the file could not be converted. How do I get these 6 songs to download on my ipod shuffle?

I received error message that 6 of my songs that I purchased on a workout album could not be copied because the file could not be converted.
How do I get these 6 songs downloaded to my ipod shuffle?

I can think of only one reason a song would be "converted" while it is being loaded on a shuffle.
Select the iPod in the iTunes sidebar, under DEVICES. Over to the right, depending on iPod model, go to the Summary or Settings tab. There should be a setting there that says Convert higher bit rate songs to 128 kbps AAC (the 128 kbps part may be adjustable). If that checkbox is checked, try unchecking it.
NOTE: This setting may allow more songs to fit on the shuffle, but for any converted song, the sound quality will become inferior. So I don't use it.

I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??

I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??
I haven't kept records of the songs I have paid for, and a number of songs have recently been displaying this message, making me search my computer for them. Most I have been able to find, but this one immediately "disappeared" the moment I attempted to play it after downloading...... how do I either get it back or get my money back???

How did you do this move? Unless you know what you are doing you have to move the whole, complete iTunes folder.
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Windows users see tip at: https://discussions.apple.com/message/18879381

Photoshop Elements 6: Could not use type tool because the file could not be found

Using Adobe Photoshop Elements 6.0 well for a while.
Tried to use the Type Tool to overlay text and obtained this error:
Could not use the type tool because the file could not be found
After research, I reset all tools, tried to repair (failed: insert disc one), and then removed/re-installed. Still have the same problem.
Are the system fonts corrupt or is an Adobe .ini file suspect?
Other reports have suggested using a 3rd-party font manager to inspect/disable fonts.
First wanted to post this error here for feedback/recommendations
Any suggestion on how to recover the Type Tool functionality?
Eric Edberg
Adobe Photoshop Elements Repair Workaround
When trying to repair the well-known: insert disc one, error occurred. Was able to successfully repair the installation by dragging the entire Adobe Photoshop Elements directory from the original CD-ROM onto a hard drive and executing locally. Seems it does not like repairing over the CD-ROM but it works correctly if the install source is on disc...

John,
Yesterday, I decided to completely remove all Adobe products: PSE 6, Premiere 4, Reader, ActiveX plugins & legacy/old uninstalled product directories that Adobe has left turd-lets around including old Acrobat 3/6 directories. Used A/D Software to remove all adobe products and then followed your instructions AND the instructions on Adobe's support web site to manually remove these products.
It boiled down to manually removing the entire Adobe directory in Progam Files, "saving" the entire Adobe directory structure in each users (3) Document and Settings in the Application Data and Local Settings (as instructed by you and Adobe) and rebooting.
I also saved the local All Users "configuration" database/cache that contained the Tag and other information to make sure the system was clean
This included following the manual Regit instructions to remove legacy Adobe registry hives. I deleted all keys for all Adobe product trees that I could locate (following instructions from Adobe).
Reboot
Scheduled a CHCKDSK on all drives and rebooted
Dragged my complete image library to an archive location and deleted them on the C: drive
Did a complete system Defrag
Re-installed Adobe and alas still have the same problem with the Type Tool....
The only thing I did not do was selectively remove the "fonts" because various instructions seemed to indicate many are "required" by the windows or other applications and I was not really sure how to identify which ones were safe to remove w/o affecting the core system.. I'll have to re-read these instructions next.
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CANNOT LOAD FASTCORE ROUTINES, MMX CORE ROUTINES,
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I went to....
Start / All Programs / Accessories / Windows Explorer
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My Computer / C:
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Documents and Settings
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All Users, Default User, and Owner
I went into....
Application Data / Adobe / Photoshop Elements
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I think with research and all I invested five hours. May this save you 4 1/2.
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Other comments here seem to indicate that this solution has
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Smart Previews issue. LR5 catalog saying "The file could not be found" for entire collection. How do I "sync" or "find" the smart previews?

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Thanks for the quick response.
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The File could not be found or you don't have permission to access it.

I teach Acrobat in a junior college. For an assignment students are to share an Acrobat portfolio file via Acrobat.com. So far two students have attempted to do that, I have clicked the link in the email message generated by Acrobat.com, and in each instance the error message in this discussion heading appeared.

Michelle,
I don't sign in. The moment Acrobat.com opens, it displays the error
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People use Acrobat.com to share files with individuals, most of whom
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There shouldn't be a bouncer at the door to refuse entry to those who
have Acrobat.com IDs but who happen to have multiple email addresses.
You need to simply allow entry to all persons receiving invitations to
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Jeff
=========

Could not complete the export command because the file could not be found

When I try to save for web, Photoshop pops up a dialog box that says "could not complete the export command because the file could not be found".
What is the solution for this?

Please provide more information (Photoshop version, OS, target volume, …).
Does the file’s or one of the folders’ name contain problematic letters (slash etc.)?
Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?

Could not save as (file name) because the file could not be found

When i try saving sothing it comes up with could not save as (file name) because the file could not be found and need to save this file. i could save stuff before but not anymore if anyone could help i would be grateful
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Thanks keiron

We cannot know. These kinds of things are operating system errors with stuff getting blocked due to insufficient permissions, security tools interfering, network errors or whatever. Since you mentioned none of that, it's an "Ask your mom..." thing at this point, but if you provide more details, someone might be able to figure it out.
Mylenium

Could not save preferences because the file could not be found (Windows) then Error 1 on PS,AE,PR,ID

I was trying out Photoshop, everything was running fine then one day when I close it I get an error:
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Now when I boot it I get the Configuration Error 1.
After Effects still boots, but it reset all my preferences there. For example the workplace layout was reset, all my saved Output presets were removed and my memory-cache and performance settings were reset again.
Premiere and InDesign get the error too and won't boot.
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The File Could Not Be Found after upgrading to LR5

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I figured it out. Error on my part. I have a separate drive that these catalogs somehow wound up on over the course of a couple years.

The file could not be found

In light room -in the develop mode all my photos state " The file could not be found" I was working on them a day before and all was fine...

It probably means you moved or renamed the photos (or folders that contain them) outside of Lightroom. Hint: don't do this!
You could move the photos back to where they were, or you can reconnect via Adobe Lightroom - Find moved or missing files and folders

Bug Report - Some items in your iTunes Library ... because the file could not be found.

10.6 and this is still this is a problem?!?!?!?!
Not like this is an obscure issue only affecting a few noobs. Google returns 11,200 results on this issue!t'
Can we PLEASE at least allow the list of broken files to be dumped as a text file so I can find them manually! guess not,
I'll just have to get out a pencil and write down 100 songs to spend my saturday looking up and fixing. Or I could let my wife purchase 100 songs she already has whenever this comes up...
What's really infurating is that non-technical wife thinks this means she must go to the iTunes store and buy them again. Is it just coincidence that this only happens to songs that we ripped from the CD with iTunes? Hmmmm?....
what follows is for the programmers, please make sure this get's to the development group.
iTunes is the only music library manager, Media player was not even activated.
iTunes is configured to "Keep folder organized", "Copy files to folder when adding"
this has been a recurring issue since iTunes 9.x for us
The issue is persisted accross system and library rebuilds.
some of the same songs recurr but most of the time the list differs.
Library survived transfer to new computer and back for a system rebuild (new hdd) w/o this issue.
I'm guessing 100 songs is an arbitrary limit for error reporting.
Songs seem to get lost for the following reasons.
Track number added to filename
Spelling of some tags like Album, Artist, Title differ in iTunes library and the file path !!!!
Only seems to happen to mp3 files.
My suspicion is that iTunes is downloading meta data from the store and updating the mp3 tags and iTunes Music Library.xml then predicting the new file location without actually moving the file to that new location. I've enabled insert/update auditing on the NTFS folder to see if that provided any new info. I'm also capturing iTunes Music Library.xml so I can compare it to the new one WHEN this happens again and see if there is a pattern there.
Would love a bug number and feedback chanel on this.

The missing file thing happens when files are no longer where iTunes expects to find them. Possible causes are that you or some third party tool has moved, renamed or deleted the files, or that the drive they live on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files in a relatively sensible structure, then you should be able to use my FindTracks script to reconnect them to iTunes .
Although you say you haven't used Media Player it can be raised as a background process by visiting enabled web sites. Possibly worth you reviewing this post: Getting iTunes & Windows Media Player to play nicely
jerunamuck wrote:
...My suspicion is that iTunes is downloading meta data from the store and updating the mp3 tags and iTunes Music Library.xml then predicting the new file location without actually moving the file to that new location. I've enabled insert/update auditing on the NTFS folder to see if that provided any new info. I'm also capturing iTunes Music Library.xml so I can compare it to the new one WHEN this happens again and see if there is a pattern there.
Unlike Windows Media player iTunes doesn't have a feature to automatically update tag data, although it will sometimes spot when a 3rd party program has (say during playback) and then update its own copy of the data. The iTunes (Music) Library xml file is provided for querying by third party software and is rewritten every time there is a change to the library, but is otherwise of no relevance to iTunes. The library is maintained in the iTunes Library.itl file. I suppose what could be happening is that iTunes issues a command to the file system to move a file based upon its tag, updates its knowledge of where the file is supposed to be, but the OS fails to move the file for some reason. Alternatively everything could go as planned, but iTunes could fail to get the updated copy of the library written out to disk so next time you start you get the previously stored locations.
I have ideas of my own about the best way to organise my media, but I'm quite familiar with the way iTunes does it. It might be interesting to see the details of one of the broken tracks, the path iTunes thinks it is at, and the actual path, in case there is anything that can be deduced.
Apple don't run an open bug tracking system so you won't be able to follow reports/progress based on a bug number. You can drop a line to iTunes Feedback or get a free Apple Developer account and submit a bug report report there.
tt2

Home sharing problem - "copy of the file could not be found"

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