HomeHub - No landline dial tone after a few hours.

Hi Guys,
I have an odd problem with my HomeHub & Phone.
It seems every few hours my hub phone stops picking up the landline dial tone, if I reset the HomeHub then the dial tone comes back.
While the HomeHub is not picking up a dial tone it (the HubPhone) will ring when people call, although i'm not sure at this point if I can hear people on the other end of the line as I have only been calling myself to test it.
If I plug an ordinary landline phone into the HomeHub it also gets no dial tone, if I plug the ordinary phone directly into the landline I get a dial tone and can make calls as normal.
So that leads me to believe something is not right with my HomeHub.
Does anybody have any ideas as to what the problem could be before I ask for the Hub to be changed?, i've only had it a week so I would have to be unlucky to get a faulty one.
I did originally post this issue in the 'phones' section until I knew the issue was with my Hub.
Thanks

Hi guys,
If you haven't already given this a go, try power-cycling the Hub, and while the Hub is restarting power-cycle the Hub Phone as well.
dallaway, can you try using a different handset as Burge did (it'll give an indication as to whether the Hub handset is faulty or not).
If this problem continues let us know.
Stephanie
Stephanie
BTCare Community Manager
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