HOW create support message ONLY for KEY USER

Hi all,
I just configured my service desk and I wanted to give only the key users the permission to create support messages. But every user have the rights to create a message from the satellite system.
How can I prevent that? Is it possible to hide the option in the menu bar (help - create message) for non-key-users? The key users have the role SAP_SV_FDB_NOTIF_BC_CREATE . non sap users have just standard roles for hr, ...
Thanks in advance!

hi,
in the documentation it is written
Create messages from satellite systems with Help ® Create Support Message
SAP_SOL_SERVTRANS_CREATE
Authorization object S_RFC,
profile S_RFC_VERS with the activity Execute for the object SAPSMO*
this is working fine
see link http://help.sap.com/saphelp_sm310/helpdata/en/71/50548566324a7491916585fe73a2b4/content.htm
best regards Xavier

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