How do I alert Apple about a bug?

Greetings again. It is not at all clear how (or whether!) discussions on Apple Support Communities turn into bug reports that Apple might work on. For example, I started a thread at https://discussions.apple.com/thread/3574736 that had a lot of "yes, I saw that bug too". We figured out a non-Apple workaround, but no one from Apple has chimed in and said "we see this and it is now in our bug tracking database".
Does someone from Apple read all threads here looking for bugs? If yes, do they tell the thread when a bug report is filed? If no, how does one turn a thread into a bug report?

They do. From the front page of the forums:
Welcome
Join the conversation. Share tips and solutions with fellow Apple product users from all around the world.
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.
(My bold)

Similar Messages

  • How to complain to Apple about this company and how to get a formally answer for problem with Apple agent in Kuwait??

    How to complain to Apple about this company and how to get a formally answer for problem with Apple agent in Kuwait??

    You did not buy your iphone from an Apple store.  No Apple employee sold you anything.
    Your complaint is not with Apple.  You bought from an unauthorized seller.  Your complain is with that seller.
    As you have been told more than once, Apple has nothing to do with this.

  • How can I contact Apple about Screen bleeding issue ?

    Hey ,
    How can I contact Apple about Screen bleeding issue ?
    Because they have very complex website and I couldn't find the email .. !!

    think as spam took over the internet most companys stopped having a mail address you could write to
    http://store.apple.com/us/help/
    http://www.apple.com/support/contact/

  • How do I contact Apple about these emails I'm getting from them?

    Hi everyone,
    I'm getting emails from Apple about renewing AppleCare and a replacement iPhone 4 but it seems they are meant for someone of the same name as myself who lives in the US.
    The odd thing is they are sent from Apple to an email address identical to my own except it misses out a full stop (dot) between forename and surname. How it's getting into my indox I don't know, and when I emailed this other Ed to inform him of this the email arrived in my own inbox which was really odd.
    Any advice anyone could give me would be much appreciated.
    Thanks in advance!
    EDIT: It turns out Gmail doesn't distinguish between addresses with dots or not, so the emails are meant to be coming to be but some guy with the same name as me has entered the wrong address. Does anyone know where I can email Apple about this or what number to call in the UK? Thanks : )
    Message was edited by: Ed85

    Hi Ed,
    Do the emails coming to you, by mistake, have a reference number at the top? Many will have some identifier to use for response.
    If not, have you tried contacting Apple Customer Support to report the situation?
    It is frustrating enough getting junk mail correctly addressed without getting mail about something you don't have and is incorrectly addressed
    Ralph

  • How do I email Apple about a problem?

    I am having a hard time figuring out where or how to email Apple about a problem that I am having. Could someone please help me?

    Apple Contact USA
    http://www.apple.com/contact/
    Contacting Apple World Wide for Support and Service
    http://support.apple.com/kb/HE57

  • How to complain to Apple about some bad information I was given by one of their agents

    I was recently scammed (although I didn't know it at the time).  I was aware that rarely do Apple users get scammed and when a window started flashing on my iMac screen telling me the computer had been compromised and giving a tel# for support, since the computer was frozen, I called the number, listened to their spiel, became cautious and hung up.  I called a local Apple store and asked the agent if the 800 number I gave to her was a valid Apple number (after explaining the freeze) and she said yes, it was.  I decided since it was an Apple number, I would go with the purge of the 'Zeus Trojan Virus' they claimed I had acquired about a week ago (I'm sure it was placed by them).  It cost $299.99 for the purge and an additional firewall.  Still suspicious, I managed to get Apple's number off the computer (which I couldn't when it was frozen) and talked with another Apple agent.  She said I had been scammed.  I wish Apple had given their local agent an education in how to handle calls like mine and thereby educate the Apple public.  Evidently the first agent had never heard of a possible scam or she didn't understand my question.  Who (and how) would I contact Apple to let them know their products are being scammed?

    That was some extremely bad advice from the first Apple rep you talked to. The scammers removed nothing, other than maybe some random system files. Zeus is Windows only malware, so it was impossible for you to be infected with it to begin with.
    Call your credit card company and do four things immediately.
    1) Explain what happened and have them reverse the charges.
    2) Have that card cancelled and a new one issued. They have the number now and can use it to make fraudulent purchases, or sell the number to other crooks who will.
    3) There's no telling what else they may have done. Such as copying personal data, or having you install a keylogger. Because of these possibilities, erasing the drive and reinstalling everything from scratch is a must. Manually backup your personal data, erase the drive, reinstall the OS and your third party software (NOTHING they had you install) and manually restore your personal data. You must do this before number 4.
    4). With the drive cleaned of any possible malware that would allow them to watch what you're doing, go online and change the passwords of every site you visit that has that information. Start with your bank.

  • How can I inform apple about my stolen Mac Book Pro?

    I want to inform apple about my stolen Macbook Pro so that if they try to register it we can trace the computer. But apparently there is no reporting system. Is there another solution, an adress to  write an e-mail?

    ... well you answered your own queston. there is no reporting system..Apple doesn't track stolen equipment.. perhaps you bought Lojackforlaptops or turned on Find my Mac.. if you are at a college, you might want to ask your IT department if they can look for your IT via Mac's "MAC" address if you know it. 

  • Looks like my account was hacked from china. how do you contact apple about this?

    i had $39 in charges to itunes and my address had been changed to China. how do I contact apple??

    Here: http://www.apple.com/support/itunes/

  • How do I contact Apple about unlocking my old iPhone 3GS the carrier's support is appalling !

    I upgraded to an iPhone 4S and changed networks as Orange service abroad was very expensive and poor.  I handed my old iPhone 3GS to my wife and she has a contract with my new network.  However, it does not work as the phone is locked and Orange tell me they have requested an unlock code from Apple.  I am still waiting for this!! How can I contact Apple to check if this is the true situation?

    Apple will not unlock an iPhone sold locked to a carrier. Only the carrier will unlock an iPhone. Some carriers, such as AT&T, appear to have policies of never unlocking an iPhone.

  • How to tell Apple about the bugs

    I do not think Apple read this community
    Therefor EVERYONE here should report bugs to
    https://www.apple.com/feedback/ipad.html
    Be sure it is a bug and not a question

    You're right, Apple doesn't read the community. You can't post the feedback link too many times. Hopefully people will see your post and report the bugs, that's the only way they will be solved.

  • How to complain to Apple about the person who repaired my MBA?

    Hi,
    About one month ago my MBA burnt and when I took it to Apple store the told me the SDD and logic bord has problem. The supposed to repair it in 7-10 days but it took 20 days! Anyways, when I took it home, I realised that its speakers does not work. So as I went again to Apple the said to forgot to connect the speaker's cables. They fixed it. Now after a few days I noticed there is a noise from one side of my laptop, near the headphone port. It is really low and I prefer to see how it goes. The problem is the fan. I guess the didn't install it properly or something. Now my MBA is really really hot. As hot as I can't touch some parts of it. So I booked an appointment in Apple store again. But I know they will fix the fan and thats it. But clearly this extra hot damaged CPU and other parts that would later. But they not gonna fix it now as they are all running and seem working. 
    So all these problems are because the person who repaired it did not install parts properly. Otherwise why would all these happen after repairing my MAB ??
    I just wanna know what can I do in this situation? and how to complain?

    Hello Danial.S,
    You need to contact Apple customer care, and make sure you get the customer care 'case number' related to your complaint. Make sure you have all the information related to your machine such as the serial number and so on. If you have had other 'case numbers' related to this machine's serial number, you will want to make a note of those also.
    You should first make an attempt to have the situation resolved at the Apple store where you bought the machine. You will want to speak to a manager or supervisor; remain calm and civil while you explain your situation, and what action(s) you feel would rectify the situation. If the manager/supervisor at the Apple store is unable/unwilling to rectify the situation, it will be time to seek "executive customer relations" assistance.
    When an Apple customer has a persistent problem, which can be proven by the 'case number' from customer service, and the customer contacts an Apple executive (by email) an "executive customer relations" employee will contact you, usually within a few business days, to see if there is a way to rectify the situation.
    You can google apple executive contact information. The customer care line might be able to give you the information.
    Remember to always be polite and civil in your discussions/correspondence with Apple staff.
    All the best.

  • Can anyone tell me how to complain to apple about repair time?

    last wedesnday i brought my retina macbook pro in for repair, ssd faulty, and logic board replacment are noted by genius. they told me that the parts will be here in 2-3 days. so i waited and returned back to the store on sunday and told them that I have another problem with screen ghosting, and it was determined that they will replace my display. when i asked them how long will it take them to get the ssd in, the genius told me they did say it takes 2-3 days but its up to the head office when to send it, they have no control over it.I still havent received a call today. I just realized after they replaced all those part there is nothing left to replace! just the keyboard and the casing. so why dont they just gave me  a new one since my is a 2013 macbook pro retina. Grr, this is the most expansive apple product i EVER bought, i never had problem with my other stuff other than replacing my imac screen 3 month after i bought it. This make me sad and ****** off. should i complain about it? I just want a working laptop so i can do essay on it without it freeze and me force it shut down. this is unacceptable.

    here is link to the apple product feedback website:
    http://www.apple.com/feedback/

  • HT1146 how can i email apple about my iphone?

    i got a message on my phone saying i can not send or receive messages and the same with making calls and that i had to restore my phone and when i tryed to restore i got the error  (-1)

    Here's what error -1 can be about:
    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    and here's how to contact Apple Service:
    Apple - Support - Service Answer Center

  • How to I contact Apple about a support issue with Game Center--itself, directly. I changed my Apple ID and now I cannot access my game center account that I had previously. It created a new one for me with my new apple ID instead of keeping the old one.

    I want to submit an issue with Game Center--itself, directly. I had an account set up that I used to play online games. I changed my appleID and then I no longer could access my game center account. I, apparently, had a new game center account created for me (which is friends with my old account) and now I cannot access my original game center account.
    If I can't get access to email apple directly (which seems ridiculously difficult to do), then someone please tell me how to FIX the issue.
    Thank you

    Yes. I have tried that. When I use the ID I had before, it sets it up as a new account and I don't want to lose my stats attached to my old account.
    Let's say that my old nickname was "user10" and I used the email, "[email protected]" for my apple id. I changed my apple id to "[email protected]" and it changed my game center account to "mynew" and somehow I am friends with my old acct, "user10". I tried getting a password reset for "user10" but I apparently don't know my own birthday, which is possible because I usually give a false one, but the same false one each time.

  • How do I tell apple about my warranty?

    Like do I tell them I bought this iPod touch 5th gen on the 29nd of November? All I have is the original casing it came in but it doesn't have the manual and the other booklets. How do I prove it?
    This question may sound kinda stupid, sorry.

    Hi there,
    You can check warranty status on this webpage using Serial Number: https://selfsolve.apple.com
    You can ask maybe point of purchase for proof of purchase. Or call AppleCare to check your warranty status.
    Hope it helps,

Maybe you are looking for

  • BB 9360 is not recognized by my computer.

    The setup. Just got a brand new BB9360 as part of a product exchange plan. My old BB's track ball had worn out. Anyway, after 4 trips back and forth from the store I bought it from to work out OTHER problems (bad battery as it turned out) I finally h

  • Files and  space

         Very often I work with several files from various applications on a  project. Is it possible to assign those Applications and files to a particular space?

  • Exhange rate at header level

    Hello Sap Guru    This is extremely Urgent .I posted document and when i am check in FB03 (accounting view) .I can't see exchange rate tab at header level, Though currency is mainatined as INR(Local) and USD(group).So its not calculating the exchange

  • Customize Workspace

    Hello i would really appreciate your help if you tell me how do i customize my workspace in BPM enterprise. I have this situation, i need to change this parameter fuego.upload.FILE_MAX_SIZE it's located in <ORABPM_HOME>/webapps/workspace/WEB-INF webx

  • Allowing the user to control the time of a case structure

    I want to allow the user to be able to control the time. For example, say that I want the user to be able to run what's inside a particular case for 3 minutes. What VI should I use? Thanks Mike