How do I find my redemption code?

Lightroom is saying that my trial has expired and to input my redemption code, but I have no idea how to find it?

Did you buy your one year membership from Adobe or a reseller? From the help page you reference there is a link for the Adobe Student and Teacher edition: Serial number, Redemption, and Product codes | Student & Teacher Editions. Instructions differ depending on if bought your membership from Adobe or a reseller.
After that just sign in with your Adobe ID at Adobe: Creative, marketing, and document management solutions and then choose the link for Desktop at Explore Adobe desktop apps | Adobe Creative Cloud to start downloading and installing the applications.

Similar Messages

  • Just purchased and downloaded creative cloud, how do I find my redemption code or serial number to register products?

    I have no confirmation email. Please help!

    Did you buy direct from Adobe, or from some other vendor?
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Some general information for a Cloud subscription
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
    -Install, update or UNinstall, and launch after installing

  • How to find my redemption code?

    How to find my redemption code? I know the question was already raised but I didn't read any good answer right now... Is it so complicated to give THE solution?
    I choose the Adobe CC monthly subscription today, and I was very surpised to find difficulty to register my products... The problem is that when I ask "How to find the serial of the licence I bought?", it ask me "How did I get the Licence?" And when I answer by "Creative Cloud on-line subscription", it just send me back on the f*** beginning process (sorry but I'm angry) where it ask me this famous redemption code again... Does it make sense???
    I go round in circles since this morning... and I need to work with the software licence I bought. It's not just to play, it is my job!
    Is someone be abble to give me a REAL solution (and not the sterile answers that I have read before)?
    Thanks in advance for your answers. And sorry for the possible mistakes I did (french nationality).

    Also, what makes you think you need a redemption code?  If you purchased your subscription online through Adobe.com there may not be a redemption code.
    In the US, when I purchased the PS+LR bundle last year, once my payment was accepted, all I had to do was download, install, and log into the CC Desktop app from https://creative.adobe.com/products using the Adobe ID I used to purchase the products, and then I was offered PS and LR for download.
    And whenever I want to run either one of those products I just need to be logged into the CC Desktop app.

  • I have an Adobe  Order number.   When I use Photoshop it says my trial version will finish soon.  How do I find a redemption or serial number for my account?

    I have an Adobe Order Number [removed by moderator] for a 12 month plan.
    When I use PHOTOSHOP is says my trial version will run out soon.  But when I sign in I need a redemption number.  How do I find my redemption number??

    Hi Janet,
    Welcome to the Adobe Forums!
    I have verified your account and everything is alright in our end. You don't need any redemption code as you subscribed on June 29, 2014.
    If you have any trouble to launch your Adobe product and has been revert to trial and/or prompt for a serial number, please try the steps below:
    1. Sign Out and Sign In back following the steps:
    Sign out, Sign in | Creative Cloud Desktop app
    2. Delete the OPM.db file:
    Close the Creative Cloud application.
    Navigate to the OOBE folder.
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    Delete the opm.db file.
    Launch Creative Cloud.
    Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7
    Access hidden user library files | Mac OS 10.7 Lion
    3. Reset your Hosts File: (follow the steps 3 from the link below)
    Sign in, activation, or connection errors | CS5.5 and later
    Please, let me know how it goes and if the issue still stand after following scrupulously the given steps.
    Thanks.
    Arnaud.

  • How can I get my Redemption Code and activate apps?

    How can I get my Redemption Code and activate apps?

    Hi Siriuslee,
    Since you're looking for a redemption code, I'll assume you have a Student & Teacher edition of Creative Cloud. If that's correct, you'll find instructions in our KB article, Serial number, redemption, and product codes | Student & Teacher editions.
    Activation is covered there too. Let me know if you get stuck.

  • How do I find the license code for my ipod nano?

    I'm trying to transfer my music from my ipod to itunes, but it wants my username and license code. I've had this ipod for quite a few years, how do I find the license code?

    I don't know of any license code. Are you referring to the Apple ID that was used to purchase content from the iTunes Store?
    If you still remember the username to that old account, use this link to reset the password.
    https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot
    B-rock

  • How do I find the  Varification Code ?

    How Do I find the Varification Code ? for my mail to send Pic?

    Thank you ,I did find it in my E-mail.Everything is good

  • How do i get my redemption code to carry on using lightroom after my free trial

    Hi how do I get my redemption code in order to continue using lightroom? I have sined up to the creative cloud monthly and installed lightroom but I have not been emailed any activation codes or anything.
    Peter

    What CC option did you buy?  The PS+LR for $10/month, the all-CC programs for $50/month or a single app subscription for PS or some other app for $20/month?

  • I cannot find my redemption code.

    I cannot find my redemption code. Adobe did not give me one via email. Need to work today. HELP!

    What did you buy, and where did you buy?
    If you bought a Cloud subscription directly from Adobe you do not receive codes... you log in with your paid Adobe ID to download and install
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
    -Install, update or UNinstall, and launch after installing

  • How do i find the activation code for the apple tv, i am trying to connect to netflix??

    how do i find the activation code fot he apple tv?  I am trying to connect to netflix.

    Welcome to the Apple Community.
    You need to create an account on your mac/PC and then use your ID and passcode to log in on the Apple TV.

  • Where do i find my redemption code to register my product on my CC account?

    Where do I find my redemption code to register my product on my CC adobe account?

    Redemption Code Help
    Mylenium

  • Hi, i'am not able to find the redemption code that is required to renew subscription for my creative cloud account. Please advice.

    Hi, i'am not able to find the redemption code that is required to renew subscription for my creative cloud account. Please advice.

    Redemption Code Help
    Mylenium

  • How do i find a printer code of laserjet cp1025nw

    My printer is LaserJet CP1025nw
    How do I find my printer code ?
    My product serial number is : CNBGC23476

    Hi,
    As of now, the ePrint feature is not supported for your printer.
    you may find the supported printers listed below:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02814760&cc=us&dlc=en&lc=en&product=4083871&tmp...
    As much as i know, your model should get an ePrint functionality with future firmware update, however i don't know of any estimated time for it.
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • How can I purchase a redemption code for a used Premiere Elements 11?

    My wife bought me a used version of Adobe Premiere Elements 11.  When I try to enter the redemption code, it says that the code is not valid.  How can I purchase another redemption code / serial number?  Thanks!

    When I went to Best Buy online and searched for Premiere Elements 11 a page came up that shows that program being sold by "marketplace" vendors
    http://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&_dynSessConf=1374273800958887 553&id=pcat17071&type=page&ks=960&st=premiere+elements&sc=Global&cp=1&sp=&qp=soldby_facet% 3DSAAS%7ESold+By%7EMarketplace+Seller&list=y&usc=All+Categories&nrp=15&fs=saas&iht=n&seeAl l=
    I did not click through to go to any of the vendors, so I don't know if any of them actually sell USED software

  • I have a Creative Cloud Photography membership but can't find a redemption code or access Lightroom or Photoshop.

    I purchased a Creative Cloud Photography membership but can't find a redemption code nor can I access Lightroom or Photoshop. I keep getting a message "Your Lightroom trial has expired. What steps do I need to take to get up and running?

    If you are using windows OS, look for file named hosts at below location:
    C:\Windows\System32\drivers\etc
    Check if there is anything that is blocking the Adobe CC app to verify your subscription.
    Make back up copy of hosts file and delete everything except below contents:
    # Copyright (c) 1993-2009 Microsoft Corp.
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    # For example:
    #      102.54.94.97     rhino.acme.com          # source server
    #       38.25.63.10     x.acme.com              # x client host
    # localhost name resolution is handled within DNS itself.
    # 127.0.0.1       localhost
    # ::1             localhost
    I hope that should resolve the issue.

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