How do i fix my keyboard its typing symbols

Please assist me in my quest to fix my keyboard. I am currently typing from alternative computer. Just a few hours ago, my keyboard started typing in symbols and Latin instead of letters and not Latin. I did not do anything. I did not reset my language. WHAT IS GOING ON? HOW CAN I FIX IT?

I bought an iMac yesterday, and this morning it's doing the same thing. I've been asked to take it back to the store tomorrow, which is such a pain.
I have also found that in safari it will download the page instead of opening it, unless I open in a new window. It does the same thing in all apps, but only after you've been typing a few sentences, which all appear ok. I have tried disabling the alt key, which did not work, and checked languages etc, and all set to English....
Any thoughts? Thankfully my macbook is ok, otherwise I'd be really stuck!! 

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