How do I get past error400 in photoshop and premier elements?
I installed Adobe Photoshop Elements 8 and Premier Elements 8 on a Vista PC several years ago, buit hadn't usedd them. Recently, I bought a photo/slide/film scanner tihiat came with Pihotoshop Elements 10 and installed it on a Windows 7 Laptop. I tried to use them now that I am starting to scan, but I get error 400. Ian't find out what to do about that. Issomeone able to help me?
It means there's no more photoshop.com and you can't sign in anymore:
http://barbarabrundage.com/2013/09/16/pse-8-9-10-cant-sign-in-error-404/
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Upon start up I get a "start up disk full message, delete files". Now on startup I only get a blue screen. How do I get past the blue screen and how do I delete files.
That;s really not enough free space... you can use a tools such as OmniDiskSweeper to find out where your large files reside and begin pruning (or copying to an external if they're files that you want to keep).
One thing is certain - if you're going to continue your current usage you're certainly going to need to install a larger boot drive.
Clinton -
I just bought Adobe photoshop and premier elements and although photoshop and organizer run premiere will not.
I have installed it twice with no errors and it still will not run.
OS Name
Microsoft Windows 8.1
Version
6.3.9600 Build 9600
Other OS Description
Not Available
OS Manufacturer
Microsoft Corporation
System Name
CHARLIES_LAPTOP
System Manufacturer
Hewlett-Packard
System Model
HP ENVY 17 Notebook PC
System Type
x64-based PC
System SKU
G6U51UA#ABA
Processor
Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz, 2601 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date
Insyde F.12, 8/18/2014
SMBIOS Version
2.8
Embedded Controller Version
77.38
BIOS Mode
UEFI
BaseBoard Manufacturer
Hewlett-Packard
BaseBoard Model
Not Available
BaseBoard Name
Base Board
Platform Role
Mobile
Secure Boot State
On
PCR7 Configuration
Binding Not Possible
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
Boot Device
\Device\HarddiskVolume2
Locale
United States
Hardware Abstraction Layer
Version = "6.3.9600.17196"
User Name
Charlies_Laptop\CHARLIES_LAPTOP\charl_000
Time Zone
Central Standard Time
Installed Physical Memory (RAM)
12.0 GB
Total Physical Memory
11.9 GB
Available Physical Memory
8.76 GB
Total Virtual Memory
23.9 GB
Available Virtual Memory
20.6 GB
Page File Space
12.0 GB
Page File
C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions
Yes
Hyper-V - Second Level Address Translation Extensions
Yes
Hyper-V - Virtualization Enabled in Firmware
No
Hyper-V - Data Execution Protection
Yesreally
Let us go through the usual drill on this...Premiere Elements 13 on Windows 8.1 (assumed 64 bit)
1. Are you running the program from a User Account with Administrative Privileges? Go to Local Disk C/Program Files/Adobe/Adobe Premiere Elements 13, find the Adobe Premiere Elements.exe file, right click it, select and apply Run As Administrator from the pop up menu that appears, and then double click that file to determine if you can open the program from it.
2. Does the problem issue exist with and without the antivirus and firewall(s) disabled?
3. Are you working with a pen and tablet device instead of a mouse?
4. How many video cards/graphics cards do you find under Device Manager/Display Adapters, what card name, driver date and up to date version number?
When you say it will not run...how far into the program do you get...
a. no further than the Welcome Screen and Video/New Project
b. other
If non of the above gets us anywhere, we may go for
a. deletion of the Adobe Premiere Elements Prefs file and, if necessary, the whole 13.0 Folder in which it exists
and, if necessary, then
b. the uninstall, free ccleaner run through, and reinstall with antivirus and firewall(s) disabled.
Details to follow if needed.
We will be watching for your results and then decide what next.
ATR -
I recently purchased adobe photoshop and premier elements 12. The premier elements won't download on my pc because it doesn't support a 64 bit??
It's a 64 bit and this is the message I keep getting when I try to install:
*This installer does not support installation on a 64-bit windows operating
system. If you are installing by browsing through the disk content then
please run the setup.exe from the folder “Adobe Premiere Elements 12/PRE
64”. If you are not installing from the disks please download the 64-bit
version of Premiere Elements 12.*
The Adobe folder on my computer has downloads for both 32 bit and 64 bit,
both of which I tried...any suggestions?
Thanks! -
Need to upgrade Photoshop and Premier Elements for new OS
Our hard disk crashed and when we had it replaced, they upgraded our OS to Windows 7. How do we upgrade Adobe Photoshop and Premier Elements?
Hi,
As you mentioned you have Win 7 OS now.
What is version of Photoshop ad Premiere Elements ?
In order to upgrade you have to purchase the upgrade from adobe.com or from a reseller
To know more you can visit here : http://www.adobe.com/products/elements-family/buying-guide.html or you can call our Customer Care (US) : 800-833-6687
Thanks,
Baljeet -
Installing Photoshop and Premier Elements 12
I just purchased the CD-ROM for Photoshop and Premier Elements 12. I already have Elements 8 installed. Question do I do an uninstall of 8 and than do a fresh install of 12?
If I do the uninstall are there any remnants of files that might not uninstall when going to control panel and uninstall and if so where might they reside?
Thanksyou can deactivate (help>deactivate) and uninstall pse 8 if you no longer need it and you can do that before or after you install pse 12. or you can leave it installed and use both versions.
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Trying to download photoshop and premier elements [was:download]
windows cannot open file with z extension. trying to download photoshop and premier elements
EMK wrote:
i have downloades photoshop cc.
Why? That is the Cloud version of Photoshop - nothing to do with Elements 12. There is no serial number for Photoshop CC.
Please confirm: are you trying to download Photoshop Elements 12? or Photoshop CC? -
Lost photoshop and premier elements 13
Had photoshop elements 13 and premier elements 13 on my macbook pro and lost it. Need to reinstall.
PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
PE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements -
Out of the clear blue - the Premier Elements Organize "Licensing Agreement" shows up on my screen. I click "Accept" - it goes away - and within 5 seconds pops up again. I can't get past it. I've used the program successfully for over 2 years. Anybody else having this problem? I use Win 7 x64, I have TONS of disk space (read over 570 GB free on "C Drive"). I have 12GB of DDR3 Memory. I'm using an AMD 6 Core processor with an ASUS mobo. All other programs work fine including several other Adobe programs.
jazztrptman3
Thanks for the follow up. Sorry the news is not better.
Have you done a Tools/Error Checking for the Local Disk C?
Then, maybe
In your uninstall/reinstall troubleshooting, have you
a. uninstalled using the usual Control Panel route
b. did a ccleaner run through with its regular and registry cleaning parts
CCleaner - PC Optimization and Cleaning - Free Download
c. reinstall with antivirus and firewalls Off.
I have been doing some searches....any chance you have a RAID configuration change in your computer environment?
Can you right clicked the program desktop icon and select Run As Administrator? If so, please do so. Are you still running the program from a User Account with Administrative Privileges?
You might want to take a look at some of my encounters with activating Premiere Elements and see if there is anything in that which applies to your situation.
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
Is your input that you can get paid technical advice from Adobe Tech? I am not sure if it offers (even for a fee) troubleshooting for earlier versions.
Please update us on your progress when you get a chance.
Thanks.
ATR -
I have a license for Photoshop and Premier Elements 10, where can I download it from?
I am deploying a new PC to a user and need to transfer Premier Elements and Photoshop Elements 10 onto the new PC. Could you please provide me a location for older software? Thank you.
This link has the software you require:
<http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html>
Good luck. -
Why are photoshop and premier elements so laggy?
I have an i7 3770 comp running Windows 8 with 32gb RAM and a 128gb SSD + 2tb hard drive. I run plenty of other intesive programs without any problems, but for some reason both premier elements and photoshop elements run stupidly slowly. What's up with this?
First, check to see if the auto analyzer is running. (Organizer>preferences>media analysis) See if shutting it down makes any difference. Also, if you've imported a huge number of photos (like in the thousands), PSE will run slow till organizer is done generating thumbnails. Sometimes it helps to let it run overnight to finish up.
-
Photoshop and Premier Elements 11?
I just purcahsed Photoshop & premier Elements 11, can I legally install both of these onto my laptop and my desktop?
Hi there,
Happy Christmas & New Year!
The Adobe product license agreement allows the primary user to install the product on a primary computer and also on a home or laptop computer for his or her use, provided that the two copies are not used simultaneously. I guess this concludes your query. Revert back if you have further queries.
Regards,
Jairaj -
How ia Photoshop and Premier Elements transdferred from one computer to Another
H
I updated my iPhone onto my friend's MacBook
Why would you do that, and not on your own computer? See the hassle it caused you?
can he just email me the folder
Backup files are too big to email. Use FTP, DropBox, etc...
how do I then put all that data back into my current phone from the new computer?
How to restore iPhone: http://lmgtfy.com/?q=how+to+restore+iphone -
thank you for your support
Deactivate it on the old computer, then install it on the new computer and activate it with your serial number.
If you need more help, give us some details. -
Deactivation of Adobe Photoshop and Premier Elements 9
The computers where I had the above software installed are no longer working. I lost the main disks. Who do I have to contact to deactivate the licenses?
You need to contact support directly for activation/deactivation and other installation issues.
To get help now click here for product support
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